Period
to 19 October 2018

The median annual salary for a Support Officer was £26,000 in advertised job vacancies in the South West during the 6 months to 19 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Officer
England > South West
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 311 322 342
Rank change year-on-year +11 +20 +9
Permanent jobs requiring a Support Officer 20 7 10
As % of all permanent IT jobs advertised in the South West 0.19% 0.069% 0.092%
As % of the Job Titles category 0.20% 0.071% 0.095%
Number of salaries quoted 20 5 8
South West median annual salary £26,000 £30,500 £28,000
Median salary % change year-on-year -14.75% +8.93% +19.15%
10th Percentile £24,750 £21,250 £25,575
90th Percentile £36,875 £36,800 £36,650
England median annual salary £27,500 £25,000 £30,000
% change year-on-year +10.00% -16.67% +15.30%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South West
Permanent vacancies in the South West with a recognized job title 9,961 9,894 10,540
% of permanent IT jobs with a recognized job title 96.60% 97.76% 97.13%
Number of salaries quoted 8,201 8,223 8,936
South West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +3.90%
10th Percentile £25,000 £24,500 £24,250
90th Percentile £66,250 £62,500 £62,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Support Officer
Job Vacancy Trend in the South West

Job postings that featured Support Officer in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Support Officer in the South West

Support Officer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Officer in the South West.

Salary trend for Support Officer in the South West

Support Officer
Salary Histogram in the South West

The salary distribution of IT jobs citing Support Officer in the South West over the 6 months to 19 October 2018.

Salary histogram for Support Officer in the South West

Support Officer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Officer within the South West region over the 6 months to 19 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset - 8 £25,750 -
Bristol +15 6 £26,000 +4.00%
Gloucestershire - 6 £36,250 -
Support Officer
England

Support Officer Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 19 October 2018, Support Officer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Support Officer in the job title.

1 15 (75.00%) Finance
2 14 (70.00%) PMO
3 11 (55.00%) Microsoft Excel
4 10 (50.00%) Microsoft PowerPoint
5 9 (45.00%) Project Management
6 8 (40.00%) SharePoint
6 8 (40.00%) Microsoft Project
7 6 (30.00%) Work Breakdown Structure
7 6 (30.00%) Critical Path Analysis
7 6 (30.00%) Change Control
7 6 (30.00%) SC Cleared
7 6 (30.00%) Security Cleared
7 6 (30.00%) Risk Management
8 5 (25.00%) Data Analysis
8 5 (25.00%) Logistics
8 5 (25.00%) Microsoft Office
8 5 (25.00%) Service Delivery
9 4 (20.00%) MS Visio
9 4 (20.00%) Agile Software Development
9 4 (20.00%) Scrum
9 4 (20.00%) Fintech
10 3 (15.00%) Stakeholder Management
10 3 (15.00%) PRINCE2
11 2 (10.00%) Line Management
11 2 (10.00%) Collaborative Working
11 2 (10.00%) Contract Management
11 2 (10.00%) Project Planning
12 1 (5.00%) QMS
12 1 (5.00%) CAPA
12 1 (5.00%) Continuous Improvement

Support Officer Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (40.00%) SharePoint
Applications
1 11 (55.00%) Microsoft Excel
2 10 (50.00%) Microsoft PowerPoint
3 8 (40.00%) Microsoft Project
4 5 (25.00%) Microsoft Office
5 4 (20.00%) MS Visio
General
1 15 (75.00%) Finance
Miscellaneous
1 4 (20.00%) Fintech
Processes & Methodologies
1 9 (45.00%) Project Management
2 6 (30.00%) Change Control
2 6 (30.00%) Critical Path Analysis
2 6 (30.00%) Risk Management
2 6 (30.00%) Work Breakdown Structure
3 5 (25.00%) Data Analysis
3 5 (25.00%) Logistics
3 5 (25.00%) Service Delivery
4 4 (20.00%) Agile Software Development
4 4 (20.00%) Scrum
5 3 (15.00%) PRINCE2
5 3 (15.00%) Stakeholder Management
6 2 (10.00%) Collaborative Working
6 2 (10.00%) Contract Management
6 2 (10.00%) Line Management
6 2 (10.00%) Project Planning
7 1 (5.00%) CAPA
7 1 (5.00%) Continuous Improvement
7 1 (5.00%) QMS
7 1 (5.00%) Quality Management
Programming Languages
1 1 (5.00%) C
Qualifications
1 6 (30.00%) SC Cleared
1 6 (30.00%) Security Cleared
Quality Assurance & Compliance
1 14 (70.00%) PMO