Support Officer Jobs in England

Support Officer
UK > England

The median Support Officer salary in England is £32,060 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 713 896 1053
Rank change year-on-year +183 +157 -230
Permanent jobs requiring a Support Officer 124 51 65
As % of all permanent jobs advertised in England 0.15% 0.054% 0.050%
As % of the Job Titles category 0.15% 0.059% 0.052%
Number of salaries quoted 116 39 56
10th Percentile £24,500 £19,851 -
25th Percentile £27,445 £25,004 £25,000
Median annual salary (50th Percentile) £32,060 £28,500 £29,125
Median % change year-on-year +12.49% -2.15% -3.76%
75th Percentile £36,670 £32,206 £35,000
90th Percentile £45,000 £38,400 £41,129
UK median annual salary £32,060 £29,936 £29,000
% change year-on-year +7.10% +3.23% -4.17%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,250 85,781 125,417
% of permanent jobs with a recognized job title 94.48% 91.57% 96.08%
Number of salaries quoted 60,143 54,189 75,436
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £54,000 £60,567 £60,000
Median % change year-on-year -10.84% +0.95% +9.09%
75th Percentile £72,375 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,923 £60,000 £60,000
% change year-on-year -11.80% - +9.09%

Support Officer
Job Vacancy Trend in England

Job postings that featured Support Officer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Officer in England

Support Officer
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Officer in England.

Salary trend for Support Officer in England

Support Officer
Salary Histogram in England

Salary distribution for jobs citing Support Officer in England over the 6 months to 25 April 2024.

Salary histogram for Support Officer in England

Support Officer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Officer within the England region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +54 35 £32,500 +3.47% 7
London +150 34 £32,060 -2.85% 6
North of England +51 26 £35,625 +19.00% 8
North West +12 16 £45,000 +50.32% 5
Midlands +12 11 £30,481 +14.46% 3
Yorkshire - 10 £30,313 - 3
West Midlands +21 9 £32,882 +23.47% 2
East of England +31 8 £27,000 +38.39% 2
South West -21 7 £28,556 +22.82% 5
East Midlands - 2 £30,481 - 1
Support Officer
UK

Support Officer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 25 April 2024, Support Officer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Officer in the job title.

1 52 (41.94%) Microsoft
2 37 (29.84%) Social Skills
3 31 (25.00%) Microsoft Office
4 23 (18.55%) Microsoft Excel
5 20 (16.13%) Microsoft 365
6 19 (15.32%) Management Information System
7 15 (12.10%) Customer Service
8 14 (11.29%) Finance
9 13 (10.48%) DBS Check
9 13 (10.48%) Public Sector
10 12 (9.68%) Problem-Solving
10 12 (9.68%) Microsoft Exchange
11 11 (8.87%) Windows
11 11 (8.87%) Active Directory
12 10 (8.06%) ITSM
12 10 (8.06%) QA
12 10 (8.06%) Collaborative Working
13 9 (7.26%) Microsoft PowerPoint
13 9 (7.26%) Driving Licence
14 8 (6.45%) GDPR
14 8 (6.45%) Wi-Fi
14 8 (6.45%) Retail
14 8 (6.45%) Salesforce
14 8 (6.45%) Windows Server 2016
14 8 (6.45%) Windows Server 2019
14 8 (6.45%) Inclusion and Diversity
14 8 (6.45%) Preventative Maintenance
15 7 (5.65%) JavaScript
15 7 (5.65%) SharePoint
15 7 (5.65%) IT Strategy

Support Officer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (9.68%) Microsoft Exchange
2 7 (5.65%) SharePoint
Applications
1 31 (25.00%) Microsoft Office
2 23 (18.55%) Microsoft Excel
3 9 (7.26%) Microsoft PowerPoint
4 3 (2.42%) Final Cut Pro
4 3 (2.42%) Pro Tools
5 1 (0.81%) Adobe Creative Suite
5 1 (0.81%) Microsoft Project
Cloud Services
1 20 (16.13%) Microsoft 365
2 7 (5.65%) Azure
3 5 (4.03%) Cloud Computing
3 5 (4.03%) GitHub
3 5 (4.03%) Power Platform
4 3 (2.42%) Google Workspace
5 2 (1.61%) Power Automate
5 2 (1.61%) PowerApps
Communications & Networking
1 8 (6.45%) Wi-Fi
2 5 (4.03%) Remote Desktop
3 2 (1.61%) Unified Communications
Database & Business Intelligence
1 5 (4.03%) DTS
1 5 (4.03%) Power BI
2 2 (1.61%) GIS
3 1 (0.81%) Metadata
General
1 37 (29.84%) Social Skills
2 14 (11.29%) Finance
3 13 (10.48%) Public Sector
4 8 (6.45%) Inclusion and Diversity
4 8 (6.45%) Retail
5 5 (4.03%) Banking
5 5 (4.03%) Publishing
5 5 (4.03%) Social Science
6 4 (3.23%) Analytical Skills
6 4 (3.23%) Police
7 3 (2.42%) Automotive
7 3 (2.42%) Telecoms
8 2 (1.61%) Local Government
9 1 (0.81%) Documentation Skills
9 1 (0.81%) Law
9 1 (0.81%) Marketing
Miscellaneous
1 19 (15.32%) Management Information System
2 9 (7.26%) Driving Licence
3 5 (4.03%) Low-Code
3 5 (4.03%) Private Cloud
3 5 (4.03%) Security Operations Centre
4 3 (2.42%) Acoustics
4 3 (2.42%) Video\Live Streaming
5 2 (1.61%) Social Media
6 1 (0.81%) NHS
6 1 (0.81%) Video Conferencing
6 1 (0.81%) VLE
Operating Systems
1 11 (8.87%) Windows
2 8 (6.45%) Windows Server 2016
2 8 (6.45%) Windows Server 2019
3 4 (3.23%) Windows Server
4 3 (2.42%) Windows 10
5 1 (0.81%) Windows Server 2012
Processes & Methodologies
1 15 (12.10%) Customer Service
2 12 (9.68%) Problem-Solving
3 10 (8.06%) Collaborative Working
3 10 (8.06%) ITSM
4 8 (6.45%) Preventative Maintenance
5 7 (5.65%) IT Strategy
5 7 (5.65%) Performance Management
6 6 (4.84%) Digital Strategy
6 6 (4.84%) ITIL
6 6 (4.84%) Mentoring
6 6 (4.84%) Technology Strategy
7 5 (4.03%) Analytics
7 5 (4.03%) Business Intelligence
7 5 (4.03%) Continuous Improvement
7 5 (4.03%) Customer Experience
7 5 (4.03%) Data Protection
7 5 (4.03%) Fintech
7 5 (4.03%) Incident Management
7 5 (4.03%) Security Operations
7 5 (4.03%) Time Management
Programming Languages
1 7 (5.65%) JavaScript
2 5 (4.03%) PHP
3 2 (1.61%) Python
3 2 (1.61%) R
3 2 (1.61%) SQL
Qualifications
1 13 (10.48%) DBS Check
2 5 (4.03%) Azure Certification
2 5 (4.03%) Degree
2 5 (4.03%) Security Cleared
3 4 (3.23%) BPSS Clearance
4 1 (0.81%) CCNA
4 1 (0.81%) Cisco Certification
4 1 (0.81%) DV Cleared
4 1 (0.81%) MCSE
4 1 (0.81%) Microsoft Certification
4 1 (0.81%) PRINCE2 Certification
4 1 (0.81%) SC Cleared
4 1 (0.81%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (8.06%) QA
2 8 (6.45%) GDPR
3 5 (4.03%) Cyber Essentials
4 3 (2.42%) PMO
5 2 (1.61%) Accessibility
6 1 (0.81%) P3O
System Software
1 11 (8.87%) Active Directory
2 5 (4.03%) Virtual Desktop
3 3 (2.42%) VMware Infrastructure
Systems Management
1 6 (4.84%) Microsoft Intune
Vendors
1 52 (41.94%) Microsoft
2 8 (6.45%) Salesforce
3 3 (2.42%) Apple
3 3 (2.42%) Google
3 3 (2.42%) VMware
4 2 (1.61%) Cisco
4 2 (1.61%) Mitel
4 2 (1.61%) Zoho
5 1 (0.81%) Adobe
5 1 (0.81%) Citrix