Period
to 21 November 2017

The median annual salary for a 3rd Line Support was £32,500 in advertised job vacancies in Southampton during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
Hampshire > Southampton
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 113 110 118
Rank change year-on-year -3 +8 -3
Permanent jobs requiring a 3rd Line Support 9 5 2
As % of all permanent IT jobs advertised in Southampton 0.63% 0.37% 0.15%
As % of the Job Titles category 0.65% 0.38% 0.15%
Number of salaries quoted 9 5 2
Southampton median annual salary £32,500 £38,000 £40,750
Median salary % change year-on-year -14.47% -6.75% +35.83%
10th Percentile £31,150 £27,500 £36,425
90th Percentile £42,150 £39,200 £46,475
Hampshire median annual salary £33,750 £32,000 £37,000
% change year-on-year +5.47% -13.51% +8.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Southampton
Permanent vacancies in Southampton with a recognized job title 1391 1300 1341
% of permanent IT jobs with a recognized job title 96.87% 97.16% 98.68%
Number of salaries quoted 1274 1162 1200
Southampton median annual salary £37,500 £41,500 £40,750
Median salary % change year-on-year -9.64% +1.84% +8.67%
10th Percentile £22,500 £24,275 £22,500
90th Percentile £58,750 £58,750 £61,250
Hampshire median annual salary £42,000 £40,000 £42,500
% change year-on-year +5.00% -5.88% +6.25%

3rd Line Support
Job Vacancy Trend in Southampton

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for 3rd Line Support in Southampton

3rd Line Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Southampton.

Salary trend for 3rd Line Support in Southampton

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Southampton

For the 6 months to 21 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring 3rd Line Support in the job title.

1 9 (100.00%) Windows
1 9 (100.00%) Windows Server
2 8 (88.89%) ITIL
2 8 (88.89%) Active Directory
3 7 (77.78%) LAN
3 7 (77.78%) WAN
3 7 (77.78%) VMware
3 7 (77.78%) VMware Infrastructure
3 7 (77.78%) Mentoring
4 4 (44.44%) Root Cause Analysis
4 4 (44.44%) Unix
4 4 (44.44%) Microsoft Certification
4 4 (44.44%) Sophos
4 4 (44.44%) DNS
4 4 (44.44%) Service Management
4 4 (44.44%) DHCP
4 4 (44.44%) VoIP
4 4 (44.44%) Citrix
4 4 (44.44%) MCSA
5 3 (33.33%) MS Exchange
5 3 (33.33%) Linux
5 3 (33.33%) PRINCE2
5 3 (33.33%) CCA
5 3 (33.33%) Citrix Certification
5 3 (33.33%) Cisco Certification
5 3 (33.33%) TCP/IP
5 3 (33.33%) SUSE
5 3 (33.33%) Microsoft
5 3 (33.33%) CCNA
5 3 (33.33%) Agile Software Development

3rd Line Support Skill Set
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (33.33%) MS Exchange
2 1 (11.11%) Skype for Business
Applications
1 1 (11.11%) Microsoft Office
Cloud Services
1 1 (11.11%) Microsoft Azure
1 1 (11.11%) Office 365
Communications & Networking
1 7 (77.78%) LAN
1 7 (77.78%) WAN
2 4 (44.44%) DHCP
2 4 (44.44%) DNS
2 4 (44.44%) VoIP
3 3 (33.33%) TCP/IP
4 1 (11.11%) Skype
Miscellaneous
1 3 (33.33%) Driving Licence
Operating Systems
1 9 (100.00%) Windows
1 9 (100.00%) Windows Server
2 4 (44.44%) Unix
3 3 (33.33%) Linux
3 3 (33.33%) SUSE
3 3 (33.33%) Windows Server 2008
3 3 (33.33%) Windows Server 2012
Processes & Methodologies
1 8 (88.89%) ITIL
2 7 (77.78%) Mentoring
3 4 (44.44%) Root Cause Analysis
3 4 (44.44%) Service Management
4 3 (33.33%) Agile Software Development
4 3 (33.33%) PRINCE2
5 1 (11.11%) IT Strategy
Programming Languages
1 1 (11.11%) C#
1 1 (11.11%) Java
Qualifications
1 4 (44.44%) MCSA
1 4 (44.44%) Microsoft Certification
2 3 (33.33%) CCA
2 3 (33.33%) CCNA
2 3 (33.33%) Cisco Certification
2 3 (33.33%) Citrix Certification
3 1 (11.11%) MCSE
System Software
1 8 (88.89%) Active Directory
2 7 (77.78%) VMware Infrastructure
3 3 (33.33%) Hyper-V
Vendors
1 7 (77.78%) VMware
2 4 (44.44%) Citrix
2 4 (44.44%) Sophos
3 3 (33.33%) Microsoft