Period
to 23 November 2017

The median annual salary for a 3rd Line Support was £34,375 in advertised job vacancies in Hampshire during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
South East > Hampshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 217 188 222
Rank change year-on-year -29 +34 -10
Permanent jobs requiring a 3rd Line Support 46 90 53
As % of all permanent IT jobs advertised in Hampshire 0.72% 1.31% 0.74%
As % of the Job Titles category 0.74% 1.35% 0.76%
Number of salaries quoted 46 87 55
Hampshire median annual salary £34,375 £32,000 £37,500
Median salary % change year-on-year +7.42% -14.67% +11.11%
10th Percentile £26,375 £27,500 £26,750
90th Percentile £43,750 £41,750 £52,500
South East median annual salary £35,000 £35,500 £38,500
% change year-on-year -1.41% -7.79% +6.21%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hampshire
Permanent vacancies in Hampshire with a recognized job title 6192 6675 6992
% of permanent IT jobs with a recognized job title 96.52% 97.06% 97.75%
Number of salaries quoted 5354 5726 5884
Hampshire median annual salary £42,000 £40,000 £42,500
Median salary % change year-on-year +5.00% -5.88% +6.25%
10th Percentile £24,750 £25,000 £24,250
90th Percentile £65,000 £61,250 £62,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

3rd Line Support
Job Vacancy Trend in Hampshire

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for 3rd Line Support in Hampshire

3rd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Hampshire.

Salary trend for 3rd Line Support in Hampshire

3rd Line Support
Salary Histogram in Hampshire

The salary distribution of IT jobs citing 3rd Line Support in Hampshire over the 6 months to 23 November 2017.

Salary histogram for 3rd Line Support in Hampshire

3rd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Hampshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +11 17 £42,500 +14.86%
Waterlooville - 11 £30,500 - 1
Southampton +6 9 £32,500 -14.47% 2
Fareham -6 8 £27,000 -12.90%
3rd Line Support
South East

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 23 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 3rd Line Support in the job title.

1 41 (89.13%) Windows
2 39 (84.78%) Windows Server
3 37 (80.43%) Active Directory
4 29 (63.04%) Microsoft Azure
5 27 (58.70%) VMware
6 24 (52.17%) Hyper-V
7 23 (50.00%) Office 365
8 22 (47.83%) Windows Server 2012
8 22 (47.83%) Microsoft
8 22 (47.83%) MS Exchange
9 20 (43.48%) DNS
9 20 (43.48%) Windows Server 2008
10 19 (41.30%) DHCP
10 19 (41.30%) Microsoft Office
10 19 (41.30%) ITIL
11 17 (36.96%) Firewall
12 15 (32.61%) Citrix
13 12 (26.09%) Windows 8
14 11 (23.91%) VMware Infrastructure
14 11 (23.91%) Windows 7
14 11 (23.91%) LAN
14 11 (23.91%) SharePoint
14 11 (23.91%) WAN
14 11 (23.91%) Microsoft Certification
15 10 (21.74%) SLA
15 10 (21.74%) Linux
16 9 (19.57%) Cisco
16 9 (19.57%) SCCM
16 9 (19.57%) SCOM
17 7 (15.22%) Cisco Certification

3rd Line Support Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (47.83%) MS Exchange
2 11 (23.91%) SharePoint
3 7 (15.22%) IIS
3 7 (15.22%) Skype for Business
Applications
1 19 (41.30%) Microsoft Office
Cloud Services
1 29 (63.04%) Microsoft Azure
2 23 (50.00%) Office 365
3 2 (4.35%) Amazon AWS
Communications & Networking
1 20 (43.48%) DNS
2 19 (41.30%) DHCP
3 17 (36.96%) Firewall
4 11 (23.91%) LAN
4 11 (23.91%) WAN
5 7 (15.22%) Skype
6 5 (10.87%) VoIP
7 4 (8.70%) BGP
7 4 (8.70%) MPLS
7 4 (8.70%) OSPF
7 4 (8.70%) SNMP
7 4 (8.70%) VRRP
8 3 (6.52%) TCP/IP
9 1 (2.17%) H.323
9 1 (2.17%) ISDN
9 1 (2.17%) Network Security
9 1 (2.17%) PBX
9 1 (2.17%) VPN
9 1 (2.17%) Wi-Fi
General
1 2 (4.35%) Telecoms
2 1 (2.17%) Finance
2 1 (2.17%) Legal
Miscellaneous
1 4 (8.70%) CMDB
1 4 (8.70%) Data Centre
1 4 (8.70%) Driving Licence
2 1 (2.17%) Public Cloud
Operating Systems
1 41 (89.13%) Windows
2 39 (84.78%) Windows Server
3 22 (47.83%) Windows Server 2012
4 20 (43.48%) Windows Server 2008
5 12 (26.09%) Windows 8
6 11 (23.91%) Windows 7
7 10 (21.74%) Linux
8 7 (15.22%) CentOS
8 7 (15.22%) Windows 10
9 4 (8.70%) Unix
10 3 (6.52%) SUSE
11 1 (2.17%) Ubuntu
11 1 (2.17%) Windows Vista
Processes & Methodologies
1 19 (41.30%) ITIL
2 7 (15.22%) Mentoring
3 6 (13.04%) CRM
3 6 (13.04%) Customer-Centricity
3 6 (13.04%) High Availability
3 6 (13.04%) Incident Management
3 6 (13.04%) Problem Management
3 6 (13.04%) Release Management
3 6 (13.04%) Service Delivery
3 6 (13.04%) Time Management
4 5 (10.87%) Change Management
4 5 (10.87%) Migration
5 4 (8.70%) Change Control
5 4 (8.70%) Information Governance
5 4 (8.70%) Load Balancing
5 4 (8.70%) Operations Management
5 4 (8.70%) Risk Analysis
5 4 (8.70%) Root Cause Analysis
5 4 (8.70%) Service Management
6 3 (6.52%) Agile Software Development
Programming Languages
1 6 (13.04%) SQL
2 1 (2.17%) C#
2 1 (2.17%) Java
Qualifications
1 11 (23.91%) Microsoft Certification
2 7 (15.22%) Cisco Certification
2 7 (15.22%) MCSE
3 6 (13.04%) ITIL Foundation Certificate
3 6 (13.04%) MCP
4 5 (10.87%) MCSA
5 4 (8.70%) CCNP
5 4 (8.70%) JNCIP
6 3 (6.52%) CCA
6 3 (6.52%) CCNA
6 3 (6.52%) Citrix Certification
7 1 (2.17%) A+ Certification
7 1 (2.17%) CompTIA Security+
7 1 (2.17%) Network+ Certification
7 1 (2.17%) Security+ Certification
Quality Assurance & Compliance
1 10 (21.74%) SLA
System Software
1 37 (80.43%) Active Directory
2 24 (52.17%) Hyper-V
3 11 (23.91%) VMware Infrastructure
Systems Management
1 9 (19.57%) SCCM
1 9 (19.57%) SCOM
2 6 (13.04%) WSUS
Vendors
1 27 (58.70%) VMware
2 22 (47.83%) Microsoft
3 15 (32.61%) Citrix
4 9 (19.57%) Cisco
5 6 (13.04%) Red Hat
6 4 (8.70%) Extreme Networks
6 4 (8.70%) F5
6 4 (8.70%) Juniper
6 4 (8.70%) Palo Alto
6 4 (8.70%) Sophos
7 1 (2.17%) Dell
7 1 (2.17%) Fujitsu