Period
to 19 January 2018

The median annual salary for a Support Analyst was £19,250 in advertised job vacancies in Southampton during the 6 months to 19 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Hampshire > Southampton
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 101 91 104
Rank change year-on-year -10 +13 -20
Permanent jobs requiring a Support Analyst 33 19 19
As % of all permanent IT jobs advertised in Southampton 1.88% 1.51% 1.34%
As % of the Job Titles category 1.95% 1.58% 1.36%
Number of salaries quoted 34 15 19
Southampton median annual salary £19,250 £27,500 £36,500
Median salary % change year-on-year -30.00% -24.66% +62.22%
10th Percentile £18,500 £22,750 £23,950
90th Percentile £33,750 £34,750 £41,000
Hampshire median annual salary £27,000 £30,000 £35,000
% change year-on-year -10.00% -14.29% +18.64%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Southampton
Permanent vacancies in Southampton with a recognized job title 1,695 1,206 1,396
% of permanent IT jobs with a recognized job title 96.36% 96.10% 98.80%
Number of salaries quoted 1,535 1,069 1,281
Southampton median annual salary £37,500 £42,500 £40,000
Median salary % change year-on-year -11.76% +6.25% +6.67%
10th Percentile £24,600 £24,000 £22,500
90th Percentile £57,500 £60,000 £61,250
Hampshire median annual salary £40,000 £40,000 £42,500
% change year-on-year - -5.88% +6.25%

Support Analyst
Job Vacancy Trend in Southampton

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for Support Analyst in Southampton

Support Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Southampton.

Salary trend for Support Analyst in Southampton

Support Analyst
Salary Histogram in Southampton

The salary distribution of IT jobs citing Support Analyst in Southampton over the 6 months to 19 January 2018.

Salary histogram for Support Analyst in Southampton

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Southampton

For the 6 months to 19 January 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring Support Analyst in the job title.

1 27 (81.82%) Windows
2 13 (39.39%) Microsoft
3 12 (36.36%) Microsoft Office
3 12 (36.36%) Windows 7
4 11 (33.33%) SQL
5 9 (27.27%) Active Directory
5 9 (27.27%) Management Information System
6 8 (24.24%) Office 365
6 8 (24.24%) Windows Server 2012
6 8 (24.24%) Microsoft Azure
6 8 (24.24%) Firewall
6 8 (24.24%) Broadband
7 5 (15.15%) ITIL
8 4 (12.12%) HTML
8 4 (12.12%) CSS
8 4 (12.12%) Service Management
8 4 (12.12%) LAN
8 4 (12.12%) VoIP
8 4 (12.12%) WAN
8 4 (12.12%) DHCP
8 4 (12.12%) DNS
8 4 (12.12%) Citrix
8 4 (12.12%) Sophos
8 4 (12.12%) Root Cause Analysis
8 4 (12.12%) VMware Infrastructure
8 4 (12.12%) VMware
8 4 (12.12%) Mentoring
8 4 (12.12%) Analytical Skills
8 4 (12.12%) Windows Server
9 3 (9.09%) B2B

Support Analyst Skill Set
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.06%) SharePoint
Applications
1 12 (36.36%) Microsoft Office
Cloud Services
1 8 (24.24%) Microsoft Azure
1 8 (24.24%) Office 365
Communications & Networking
1 8 (24.24%) Broadband
1 8 (24.24%) Firewall
2 4 (12.12%) DHCP
2 4 (12.12%) DNS
2 4 (12.12%) LAN
2 4 (12.12%) VoIP
2 4 (12.12%) WAN
Database & Business Intelligence
1 2 (6.06%) SQL Server Reporting Services
2 1 (3.03%) Crystal Reports
2 1 (3.03%) Oracle Reports
General
1 1 (3.03%) Back Office
Libraries, Frameworks & Software Standards
1 4 (12.12%) CSS
1 4 (12.12%) HTML
2 1 (3.03%) .NET
2 1 (3.03%) .NET Framework
2 1 (3.03%) XHTML
Miscellaneous
1 9 (27.27%) Management Information System
2 4 (12.12%) Analytical Skills
Operating Systems
1 27 (81.82%) Windows
2 12 (36.36%) Windows 7
3 8 (24.24%) Windows Server 2012
4 4 (12.12%) Windows Server
5 2 (6.06%) Linux
5 2 (6.06%) Unix
Processes & Methodologies
1 5 (15.15%) ITIL
2 4 (12.12%) Mentoring
2 4 (12.12%) Root Cause Analysis
2 4 (12.12%) Service Management
3 3 (9.09%) B2B
4 1 (3.03%) ITIL V3
4 1 (3.03%) PRINCE2
4 1 (3.03%) Problem Management
4 1 (3.03%) Service Delivery
Programming Languages
1 11 (33.33%) SQL
2 3 (9.09%) JavaScript
Qualifications
1 1 (3.03%) Degree
System Software
1 9 (27.27%) Active Directory
2 4 (12.12%) VMware Infrastructure
Vendors
1 13 (39.39%) Microsoft
2 4 (12.12%) Citrix
2 4 (12.12%) Sophos
2 4 (12.12%) VMware
3 3 (9.09%) Oracle