The median annual salary for a Support Analyst was £20,500 in advertised job vacancies in Southampton during the 3 months to 24 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Hampshire / Southampton
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 64 59 55
Rank change year-on-year -5 -4  
Permanent jobs requiring a Support Analyst 6 31 39
As % of all permanent IT jobs advertised in Southampton 0.97% 3.75% 4.27%
As % of the Job Titles category 0.99% 3.83% 4.31%
Number of salaries quoted 6 30 12
Median salary £20,500 £36,250 £22,000
Median salary % change year-on-year -43.44% +64.77%  
90% offered a salary of more than £20,000 £31,250 £19,000
10% offered a salary of more than £38,000 £45,000 £27,950
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year +3.63% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Southampton. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Southampton
Permanent job vacancies with a job title containing a recognized job role 605 809 905
As % of all permanent IT job vacancies advertised in Southampton 97.74% 97.94% 99.12%
Number of salaries quoted 550 763 703
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £27,500 £23,000
10% offered a salary of more than £57,500 £60,000 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Southampton

The job posting trend of jobs advertised in Southampton that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Southampton

Support Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Southampton.

Salary trend for Support Analyst in Southampton

Support Analyst
Salary Histogram in Southampton

The salary distribution of IT jobs citing Support Analyst in Southampton over the 3 months to 24 April 2017.

Salary histogram for Support Analyst in Southampton

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Southampton

For the 6 months to 24 April 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring Support Analyst in the job title.

1 16 (88.89%) Windows
2 9 (50.00%) SQL
3 8 (44.44%) Microsoft Office
3 8 (44.44%) Microsoft
4 7 (38.89%) ERP
4 7 (38.89%) SQL Server
4 7 (38.89%) Windows Server
5 6 (33.33%) Active Directory
6 5 (27.78%) Firewall
6 5 (27.78%) T-SQL
6 5 (27.78%) Windows 10
6 5 (27.78%) Windows 7
7 4 (22.22%) Apple iOS
7 4 (22.22%) Mobile Device Management
7 4 (22.22%) ITIL
7 4 (22.22%) Mac OS X
7 4 (22.22%) VoIP
7 4 (22.22%) ITSM
8 3 (16.67%) Broadband
8 3 (16.67%) Linux
9 2 (11.11%) Tomcat
9 2 (11.11%) Oracle
9 2 (11.11%) C#
9 2 (11.11%) Change Management
9 2 (11.11%) KVM
9 2 (11.11%) Cisco
9 2 (11.11%) Oracle Database
9 2 (11.11%) Windows Server 2012
10 1 (5.56%) pfSense
10 1 (5.56%) QEMU

Support Analyst Skill Set
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) Tomcat
Applications
1 8 (44.44%) Microsoft Office
2 1 (5.56%) Microsoft Excel
2 1 (5.56%) Spreadsheet
Business Applications
1 1 (5.56%) NetSuite
Cloud Services
1 1 (5.56%) Office 365
Communications & Networking
1 5 (27.78%) Firewall
2 4 (22.22%) VoIP
3 3 (16.67%) Broadband
4 1 (5.56%) BGP
4 1 (5.56%) IPsec
4 1 (5.56%) NetScreen
4 1 (5.56%) OpenVPN
4 1 (5.56%) OSPF
4 1 (5.56%) TCP/IP
4 1 (5.56%) VPN
4 1 (5.56%) Wi-Fi
Database & Business Intelligence
1 7 (38.89%) SQL Server
2 2 (11.11%) Oracle Database
Libraries, Frameworks & Software Standards
1 1 (5.56%) .NET
1 1 (5.56%) ASP.NET
1 1 (5.56%) HTML
Miscellaneous
1 1 (5.56%) Computer Science
1 1 (5.56%) Driving Licence
Operating Systems
1 16 (88.89%) Windows
2 7 (38.89%) Windows Server
3 5 (27.78%) Windows 10
3 5 (27.78%) Windows 7
4 4 (22.22%) Apple iOS
4 4 (22.22%) Mac OS X
5 3 (16.67%) Linux
6 2 (11.11%) Windows Server 2012
7 1 (5.56%) Red Hat Enterprise Linux
7 1 (5.56%) Ubuntu
7 1 (5.56%) Unix
7 1 (5.56%) Windows Server 2003
Processes & Methodologies
1 7 (38.89%) ERP
2 4 (22.22%) ITIL
2 4 (22.22%) ITSM
2 4 (22.22%) Mobile Device Management
3 2 (11.11%) Change Management
4 1 (5.56%) Identity Management
4 1 (5.56%) Load Balancing
4 1 (5.56%) Test Scripting
Programming Languages
1 9 (50.00%) SQL
2 5 (27.78%) T-SQL
3 2 (11.11%) C#
4 1 (5.56%) Java
4 1 (5.56%) Perl
4 1 (5.56%) PHP
Qualifications
1 1 (5.56%) CCNA
1 1 (5.56%) CCNP
1 1 (5.56%) Cisco Certification
1 1 (5.56%) JNCIA
1 1 (5.56%) JNCIS
System Software
1 6 (33.33%) Active Directory
2 2 (11.11%) KVM
3 1 (5.56%) NFS
3 1 (5.56%) oVirt
3 1 (5.56%) pfSense
3 1 (5.56%) QEMU
3 1 (5.56%) Samba
3 1 (5.56%) VMware Infrastructure
Systems Management
1 1 (5.56%) Bacula
1 1 (5.56%) WSUS
Vendors
1 8 (44.44%) Microsoft
2 2 (11.11%) Cisco
2 2 (11.11%) Oracle
3 1 (5.56%) Atlassian
3 1 (5.56%) Avaya
3 1 (5.56%) Brocade
3 1 (5.56%) Dell
3 1 (5.56%) HP
3 1 (5.56%) Juniper
3 1 (5.56%) Red Hat
3 1 (5.56%) Sophos
3 1 (5.56%) VMware
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