Period
to 21 July 2017

The median annual salary for a Support Analyst was £26,000 in advertised job vacancies in Southampton during the 6 months to 21 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Hampshire > Southampton
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 83 80 70
Rank change year-on-year -3 -10 +29
Permanent jobs requiring a Support Analyst 20 48 57
As % of all permanent IT jobs advertised in Southampton 1.71% 3.10% 3.46%
As % of the Job Titles category 1.76% 3.17% 3.49%
Number of salaries quoted 17 45 24
Southampton median annual salary £26,000 £35,000 £24,375
Median salary % change year-on-year -25.71% +43.59% +9.55%
10th Percentile £20,000 £27,500 £17,750
90th Percentile £35,796 £42,950 £43,750
Hampshire median annual salary £28,000 £32,000 £26,000
% change year-on-year -12.50% +23.08% -7.14%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Southampton. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Southampton
Permanent job vacancies with a job title containing a recognized job role 1139 1515 1632
As % of all permanent IT job vacancies advertised in Southampton 97.43% 97.99% 99.09%
Number of salaries quoted 1042 1432 1291
Southampton median annual salary £40,000 £40,000 £40,000
10th Percentile £23,000 £24,000 £22,000
90th Percentile £61,250 £57,375 £61,750
Hampshire median annual salary £41,500 £40,000 £41,000
% change year-on-year +3.75% -2.44% +2.50%

Support Analyst
Job Vacancy Trend in Southampton

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for Support Analyst in Southampton

Support Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Southampton.

Salary trend for Support Analyst in Southampton

Support Analyst
Salary Histogram in Southampton

The salary distribution of IT jobs citing Support Analyst in Southampton over the 6 months to 21 July 2017.

Salary histogram for Support Analyst in Southampton

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Southampton

For the 6 months to 21 July 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring Support Analyst in the job title.

1 14 (70.00%) Windows
2 7 (35.00%) SQL
3 6 (30.00%) Microsoft
3 6 (30.00%) Firewall
3 6 (30.00%) Windows Server
4 5 (25.00%) Active Directory
4 5 (25.00%) Microsoft Office
5 4 (20.00%) Tomcat
5 4 (20.00%) Unix
5 4 (20.00%) Cisco
5 4 (20.00%) Change Management
6 3 (15.00%) Degree
6 3 (15.00%) Broadband
6 3 (15.00%) TCP/IP
6 3 (15.00%) Juniper
6 3 (15.00%) IIS
6 3 (15.00%) Computer Science
7 2 (10.00%) SCCM
7 2 (10.00%) VMware Infrastructure
7 2 (10.00%) Enterprise Software
7 2 (10.00%) Oracle Database
7 2 (10.00%) Analytical Skills
7 2 (10.00%) Oracle
7 2 (10.00%) SQL Server
7 2 (10.00%) HTML
7 2 (10.00%) Linux
7 2 (10.00%) Apache
7 2 (10.00%) JSP
7 2 (10.00%) ITIL
7 2 (10.00%) Cisco Certification

Support Analyst Skill Set
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (20.00%) Tomcat
2 3 (15.00%) IIS
3 2 (10.00%) Apache
4 1 (5.00%) MS Exchange
4 1 (5.00%) SharePoint
Applications
1 5 (25.00%) Microsoft Office
2 1 (5.00%) Microsoft Excel
2 1 (5.00%) Spreadsheet
Communications & Networking
1 6 (30.00%) Firewall
2 3 (15.00%) Broadband
2 3 (15.00%) TCP/IP
3 2 (10.00%) BGP
3 2 (10.00%) OSPF
4 1 (5.00%) Internet
4 1 (5.00%) Skype
4 1 (5.00%) VoIP
4 1 (5.00%) VPN
Database & Business Intelligence
1 2 (10.00%) Oracle Database
1 2 (10.00%) SQL Server
General
1 1 (5.00%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (10.00%) HTML
1 2 (10.00%) JSP
2 1 (5.00%) CSS
Miscellaneous
1 3 (15.00%) Computer Science
2 2 (10.00%) Analytical Skills
2 2 (10.00%) Enterprise Software
3 1 (5.00%) Blackberry
3 1 (5.00%) Management Information System
Operating Systems
1 14 (70.00%) Windows
2 6 (30.00%) Windows Server
3 4 (20.00%) Unix
4 2 (10.00%) Linux
5 1 (5.00%) Android
5 1 (5.00%) Apple iOS
5 1 (5.00%) Mac OS X
5 1 (5.00%) Windows 7
5 1 (5.00%) Windows XP
Processes & Methodologies
1 4 (20.00%) Change Management
2 2 (10.00%) ITIL
2 2 (10.00%) Load Balancing
2 2 (10.00%) Mathematics
3 1 (5.00%) Benchmarking
3 1 (5.00%) Customer Requirements
3 1 (5.00%) ITSM
3 1 (5.00%) Logistics
3 1 (5.00%) Mobile Device Management
3 1 (5.00%) Project Planning
3 1 (5.00%) Service Management
3 1 (5.00%) Test Scripting
Programming Languages
1 7 (35.00%) SQL
2 1 (5.00%) C#
2 1 (5.00%) JavaScript
Qualifications
1 3 (15.00%) Degree
2 2 (10.00%) CCNA
2 2 (10.00%) CCNP
2 2 (10.00%) Cisco Certification
2 2 (10.00%) JNCIA
2 2 (10.00%) JNCIS
3 1 (5.00%) Master's Degree
3 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (10.00%) SLA
System Software
1 5 (25.00%) Active Directory
2 2 (10.00%) VMware Infrastructure
3 1 (5.00%) Hyper-V
3 1 (5.00%) vSphere
Systems Management
1 2 (10.00%) SCCM
Vendors
1 6 (30.00%) Microsoft
2 4 (20.00%) Cisco
3 3 (15.00%) Juniper
4 2 (10.00%) Brocade
4 2 (10.00%) Oracle
4 2 (10.00%) VMware
5 1 (5.00%) Apple
5 1 (5.00%) Citrix
5 1 (5.00%) LANDesk
Southampton
Spectrum IT
Salary: £25000 - £30000 per annum + benefiits + training+ progression
Posted: 21 days ago
Southampton
Deerfoot IT Resources Ltd
Salary: Excellent benefits package
Posted: 23 days ago