Customer Service Jobs in Stockton-on-Tees

Customer Service
Durham > Stockton-on-Tees

The table below provides summary statistics for permanent job vacancies advertised in Stockton-on-Tees requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 11 June 2024, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 20 15 26
Rank change year-on-year -5 +11 -19
Permanent jobs citing Customer Service 4 2 2
As % of all permanent jobs advertised in Stockton-on-Tees 3.57% 4.44% 2.08%
As % of the Processes & Methodologies category 4.94% 4.55% 2.33%
Number of salaries quoted 1 2 2
10th Percentile - - £30,287
25th Percentile £25,250 £53,750 £30,446
Median annual salary (50th Percentile) £28,500 £57,500 £31,164
Median % change year-on-year -50.43% +84.51% +13.32%
75th Percentile £31,750 £61,250 £31,889
90th Percentile - - £32,052
Durham median annual salary £30,000 £31,000 £30,314
% change year-on-year -3.23% +2.26% +10.23%

All Process and Methodology Skills
Stockton-on-Tees

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Stockton-on-Tees.

Permanent vacancies with a requirement for process or methodology skills 81 44 86
As % of all permanent jobs advertised in Stockton-on-Tees 72.32% 97.78% 89.58%
Number of salaries quoted 29 34 64
10th Percentile £26,250 £34,020 £31,617
25th Percentile £37,500 £37,875 £32,500
Median annual salary (50th Percentile) £45,000 £40,000 £40,000
Median % change year-on-year +12.50% - +23.08%
75th Percentile £55,000 £49,125 £50,000
90th Percentile £59,500 £55,000 -
Durham median annual salary £47,000 £44,000 £39,201
% change year-on-year +6.82% +12.24% -2.00%

Customer Service
Job Vacancy Trend in Stockton-on-Tees

Job postings citing Customer Service as a proportion of all IT jobs advertised in Stockton-on-Tees.

Job vacancy trend for Customer Service in Stockton-on-Tees

Customer Service
Salary Trend in Stockton-on-Tees

3-month moving average salary quoted in jobs citing Customer Service in Stockton-on-Tees.

Salary trend for Customer Service in Stockton-on-Tees

Customer Service
Co-occurring Skills and Capabilities in Stockton-on-Tees by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (50.00%) Microsoft Excel
2 1 (25.00%) Microsoft Office
Cloud Services
1 2 (50.00%) Power Platform
Database & Business Intelligence
1 2 (50.00%) Power BI
General
1 2 (50.00%) Social Skills
2 1 (25.00%) Presentation Skills
2 1 (25.00%) Retail
Job Titles
1 2 (50.00%) Analyst
1 2 (50.00%) Systems Analyst
2 1 (25.00%) IT Engineer
2 1 (25.00%) IT Support
2 1 (25.00%) IT Support Engineer
2 1 (25.00%) Support Engineer
Miscellaneous
1 1 (25.00%) Onboarding
1 1 (25.00%) STB
Processes & Methodologies
1 2 (50.00%) Business Intelligence
1 2 (50.00%) Customer-Centric Approach
1 2 (50.00%) Customer-Centricity
1 2 (50.00%) Problem-Solving
2 1 (25.00%) Data Analysis
2 1 (25.00%) Mathematics
2 1 (25.00%) Mechatronics
2 1 (25.00%) Mentoring
Qualifications
1 1 (25.00%) Degree
1 1 (25.00%) HNC
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) Sophos