Period
to 16 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 16 July 2018 with a comparison to the same period in the previous 2 years.

Customer-Centric
East of England > Suffolk
6 months to
16 Jul 2018
Same period 2017 Same period 2016
Rank 73 75 -
Rank change year-on-year +2 - -
Permanent jobs citing Customer-Centricity 6 6 0
As % of all permanent IT jobs advertised in Suffolk 0.91% 0.87% -
As % of the Processes & Methodologies category 1.00% 0.97% -
Number of salaries quoted 1 6 0
Suffolk median annual salary £37,500 £38,750 -
Median salary % change year-on-year -3.23% - -
East of England median annual salary £55,000 £40,750 £41,500
% change year-on-year +34.97% -1.81% +0.61%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Suffolk
Permanent vacancies with a requirement for process or methodology skills 603 619 1,012
As % of all permanent IT jobs advertised in Suffolk 91.78% 89.45% 87.85%
Number of salaries quoted 452 565 917
Suffolk median annual salary £47,500 £40,000 £35,493
Median salary % change year-on-year +18.75% +12.70% -8.99%
10th Percentile £26,250 £23,350 £23,250
90th Percentile £75,000 £57,750 £57,500
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

Customer-Centricity
Job Vacancy Trend in Suffolk

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for Customer-Centricity in Suffolk

Customer-Centricity
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in Suffolk.

Salary trend for Customer-Centricity in Suffolk

Customer-Centricity
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Suffolk region over the 6 months to 16 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich -4 5 £37,500 -6.25%
Customer-Centricity
East of England

For the 6 months to 16 July 2018, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Suffolk region with a requirement for Customer-Centricity.

1 5 (83.33%) Cloud Computing
1 5 (83.33%) Continuous Improvement
2 4 (66.67%) Degree
2 4 (66.67%) Physics
2 4 (66.67%) Telecoms
3 3 (50.00%) Huawei
4 2 (33.33%) Test Automation
4 2 (33.33%) Chemistry
4 2 (33.33%) Manufacturing
4 2 (33.33%) Postgraduate
4 2 (33.33%) PhD
4 2 (33.33%) Six Sigma
4 2 (33.33%) Process Improvement
4 2 (33.33%) Change Control
4 2 (33.33%) Algorithms
4 2 (33.33%) Feasibility Study
4 2 (33.33%) Problem-Solving
5 1 (16.67%) Optoelectronics
5 1 (16.67%) Service Management
5 1 (16.67%) Service Delivery
5 1 (16.67%) SLA
5 1 (16.67%) Retail
5 1 (16.67%) Replication

Customer-Centricity
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 5 (83.33%) Cloud Computing
General
1 4 (66.67%) Telecoms
2 2 (33.33%) Manufacturing
3 1 (16.67%) Retail
Job Titles
1 3 (50.00%) Process Engineer
2 2 (33.33%) Design Engineer
2 2 (33.33%) Principal Engineer
3 1 (16.67%) Service Desk Team Leader
3 1 (16.67%) Team Leader
Miscellaneous
1 2 (33.33%) Algorithms
2 1 (16.67%) Optoelectronics
2 1 (16.67%) Replication
Processes & Methodologies
1 5 (83.33%) Continuous Improvement
2 4 (66.67%) Physics
3 2 (33.33%) Change Control
3 2 (33.33%) Chemistry
3 2 (33.33%) Feasibility Study
3 2 (33.33%) Problem-Solving
3 2 (33.33%) Process Improvement
3 2 (33.33%) Six Sigma
3 2 (33.33%) Test Automation
4 1 (16.67%) Service Delivery
4 1 (16.67%) Service Management
Qualifications
1 4 (66.67%) Degree
2 2 (33.33%) PhD
2 2 (33.33%) Postgraduate
Quality Assurance & Compliance
1 1 (16.67%) SLA
Vendors
1 3 (50.00%) Huawei