The median annual salary for a Help Desk Support was £25,000 in advertised job vacancies in Suffolk during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
East of England / Suffolk
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 37 66 61
Rank change year-on-year +29 -5  
Permanent jobs requiring a Help Desk Support 3 3 4
As % of all permanent IT jobs advertised in Suffolk 1.02% 0.50% 0.70%
As % of the Job Titles category 1.03% 0.52% 0.72%
Number of salaries quoted 3 3 4
Median salary £25,000 £22,000 £22,500
Median salary % change year-on-year +13.63% -2.22%  
UK excluding London median salary £22,000 £22,000 £22,500
% change year-on-year - -2.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Suffolk. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Suffolk
Permanent job vacancies with a job title containing a recognized job role 292 575 559
As % of all permanent IT job vacancies advertised in Suffolk 99.32% 95.99% 98.42%
Number of salaries quoted 263 511 460
Median salary £36,000 £35,000 £35,000
Median salary % change year-on-year +2.85% -  
90% offered a salary of more than £22,500 £22,000 £22,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Support
Job Vacancy Trend in Suffolk

The job posting trend of jobs advertised in Suffolk that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in Suffolk

Help Desk Support
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in Suffolk.

Salary trend for Help Desk Support in Suffolk

Help Desk Support
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Suffolk region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds -2 3 £25,000 +13.63%
Help Desk Support
East of England

Help Desk Support Skill Set
Top 29 Co-occurring IT Skills in Suffolk

For the 6 months to 28 March 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region featuring Help Desk Support in the job title.

1 3 (50.00%) SQL
1 3 (50.00%) ITIL
2 2 (33.33%) Windows Server
2 2 (33.33%) Root Cause Analysis
2 2 (33.33%) G Suite
2 2 (33.33%) Apple iOS
2 2 (33.33%) Windows Server 2012
2 2 (33.33%) Google
2 2 (33.33%) Degree
2 2 (33.33%) Problem Management
2 2 (33.33%) Windows 7
2 2 (33.33%) MS Office
2 2 (33.33%) SLA
2 2 (33.33%) Active Directory
2 2 (33.33%) Mac OS X
2 2 (33.33%) Windows
2 2 (33.33%) PL/SQL
3 1 (16.67%) C#
3 1 (16.67%) .NET
3 1 (16.67%) CRM
3 1 (16.67%) SharePoint
3 1 (16.67%) BizTalk Server
3 1 (16.67%) Microsoft
3 1 (16.67%) Service Management
3 1 (16.67%) Dynamics CRM
3 1 (16.67%) Incident Management
3 1 (16.67%) Business Analysis
3 1 (16.67%) Software Testing
3 1 (16.67%) Enterprise Software

Help Desk Support Skill Set
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) BizTalk Server
1 1 (16.67%) SharePoint
Applications
1 2 (33.33%) MS Office
Business Applications
1 1 (16.67%) Dynamics CRM
Cloud Services
1 2 (33.33%) G Suite
Libraries, Frameworks & Software Standards
1 1 (16.67%) .NET
Miscellaneous
1 1 (16.67%) Enterprise Software
Operating Systems
1 2 (33.33%) Apple iOS
1 2 (33.33%) Mac OS X
1 2 (33.33%) Windows
1 2 (33.33%) Windows 7
1 2 (33.33%) Windows Server
1 2 (33.33%) Windows Server 2012
Processes & Methodologies
1 3 (50.00%) ITIL
2 2 (33.33%) Problem Management
2 2 (33.33%) Root Cause Analysis
3 1 (16.67%) Business Analysis
3 1 (16.67%) CRM
3 1 (16.67%) Incident Management
3 1 (16.67%) Service Management
3 1 (16.67%) Software Testing
Programming Languages
1 3 (50.00%) SQL
2 2 (33.33%) PL/SQL
3 1 (16.67%) C#
Qualifications
1 2 (33.33%) Degree
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 2 (33.33%) Active Directory
Vendors
1 2 (33.33%) Google
2 1 (16.67%) Microsoft