Customer Experience (CX)
Tyne and Wear > Sunderland
The table below provides summary statistics and salary benchmarking for jobs advertised in Sunderland requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 11 December 2025, with comparisons to the same periods in the previous two years.
| 6 months to 11 Dec 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 17 | 13 | 4 |
| Rank change year-on-year | -4 | -9 | +13 |
| Permanent jobs citing Customer Experience | 1 | 1 | 6 |
| As % of all permanent jobs in Sunderland | 1.32% | 1.79% | 20.00% |
| As % of the Processes & Methodologies category | 1.41% | 1.96% | 20.00% |
| Number of salaries quoted | 1 | 1 | 6 |
| Median annual salary (50th Percentile) | £35,000 | £42,500 | £25,000 |
| Median % change year-on-year | -17.65% | +70.00% | -41.52% |
| Tyne and Wear median annual salary | £40,000 | £73,805 | £25,000 |
| % change year-on-year | -45.80% | +195.22% | -0.99% |
All Process and Methodology Skills
Sunderland
Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Sunderland.
| Permanent vacancies with a requirement for process or methodology skills | 71 | 51 | 30 |
| As % of all permanent jobs advertised in Sunderland | 93.42% | 91.07% | 100.00% |
| Number of salaries quoted | 33 | 35 | 20 |
| 10th Percentile | £30,000 | £26,250 | - |
| 25th Percentile | £39,331 | £35,875 | £25,000 |
| Median annual salary (50th Percentile) | £47,500 | £50,000 | £36,000 |
| Median % change year-on-year | -5.00% | +38.89% | -4.00% |
| 75th Percentile | £58,750 | £60,000 | £56,875 |
| 90th Percentile | £62,500 | £75,500 | £62,000 |
| Tyne and Wear median annual salary | £45,249 | £47,500 | £51,028 |
| % change year-on-year | -4.74% | -6.91% | -7.22% |
Customer Experience
Job Vacancy Trend in Sunderland
Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in Sunderland.
Customer Experience
Salary Trend in Sunderland
Salary distribution trend for jobs in Sunderland citing Customer Experience.
Customer Experience
Co-Occurring Skills & Capabilities in Sunderland by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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