Period
to 18 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Swansea with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 18 June 2018 with a comparison to the same period in the previous 2 years.

Customer Engagement
West Wales > Swansea
6 months to
18 Jun 2018
Same period 2017 Same period 2016
Rank 38 - -
Rank change year-on-year - - +19
Permanent jobs citing Customer Engagement 4 0 0
As % of all permanent IT jobs advertised in Swansea 1.64% - -
As % of the Processes & Methodologies category 1.69% - -
Number of salaries quoted 3 0 0
Swansea median annual salary £55,242 - -
West Wales median annual salary £55,242 - -

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Swansea with a requirement for process or methodology skills.

All Process and Methodology Skills
Swansea
Permanent vacancies with a requirement for process or methodology skills 236 267 104
As % of all permanent IT jobs advertised in Swansea 96.72% 96.39% 86.67%
Number of salaries quoted 219 238 95
Swansea median annual salary £40,000 £40,000 £33,000
Median salary % change year-on-year - +21.21% -12.00%
10th Percentile £25,000 £30,000 £22,600
90th Percentile £54,844 £57,500 £44,500
West Wales median annual salary £40,000 £40,000 £33,500
% change year-on-year - +19.40% -10.67%

Customer Engagement
Job Vacancy Trend in Swansea

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Swansea.

Job vacancy trend for Customer Engagement in Swansea

Customer Engagement
Salary Trend in Swansea

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Swansea.

Salary trend for Customer Engagement in Swansea

For the 6 months to 18 June 2018, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swansea region with a requirement for Customer Engagement.

1 2 (50.00%) Data Security
1 2 (50.00%) Stakeholder Management
1 2 (50.00%) Software Engineering
1 2 (50.00%) DevOps
1 2 (50.00%) Strategic Thinking
2 1 (25.00%) Self-Motivation
2 1 (25.00%) Salt
2 1 (25.00%) Graylog
2 1 (25.00%) Line Management
2 1 (25.00%) Software Delivery
2 1 (25.00%) Terraform
2 1 (25.00%) Ruby
2 1 (25.00%) VLAN
2 1 (25.00%) SCCM
2 1 (25.00%) VMware Infrastructure
2 1 (25.00%) CentOS
2 1 (25.00%) Red Hat Enterprise Linux
2 1 (25.00%) SaaS
2 1 (25.00%) Puppet
2 1 (25.00%) Splunk
2 1 (25.00%) Capacity Management
2 1 (25.00%) HAProxy
2 1 (25.00%) logstash
2 1 (25.00%) VMware
2 1 (25.00%) Snort
2 1 (25.00%) Firewall
2 1 (25.00%) Perl
2 1 (25.00%) Windows
2 1 (25.00%) Linux
2 1 (25.00%) Python

Customer Engagement
Co-occurring IT Skills in Swansea by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (25.00%) SaaS
Communications & Networking
1 1 (25.00%) DHCP
1 1 (25.00%) Firewall
1 1 (25.00%) TCP/IP
1 1 (25.00%) VLAN
Job Titles
1 2 (50.00%) Architect
1 2 (50.00%) Lead Architect
1 2 (50.00%) Technical Architect
1 2 (50.00%) Technical Leader
2 1 (25.00%) Administrator
2 1 (25.00%) Analyst
2 1 (25.00%) Linux Administrator
2 1 (25.00%) Linux Systems Administrator
2 1 (25.00%) Support Analyst
2 1 (25.00%) Systems Administrator
Miscellaneous
1 1 (25.00%) Self-Motivation
Operating Systems
1 1 (25.00%) CentOS
1 1 (25.00%) Linux
1 1 (25.00%) Red Hat Enterprise Linux
1 1 (25.00%) Windows
Processes & Methodologies
1 2 (50.00%) Data Security
1 2 (50.00%) DevOps
1 2 (50.00%) Software Engineering
1 2 (50.00%) Stakeholder Management
1 2 (50.00%) Strategic Thinking
2 1 (25.00%) Capacity Management
2 1 (25.00%) Configuration Management
2 1 (25.00%) Line Management
2 1 (25.00%) Software Delivery
Programming Languages
1 1 (25.00%) Perl
1 1 (25.00%) Python
1 1 (25.00%) Ruby
1 1 (25.00%) Shell Script
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory
1 1 (25.00%) Snort
1 1 (25.00%) VMware Infrastructure
Systems Management
1 1 (25.00%) Graylog
1 1 (25.00%) HAProxy
1 1 (25.00%) logstash
1 1 (25.00%) Nagios
1 1 (25.00%) Puppet
1 1 (25.00%) Salt
1 1 (25.00%) SCCM
1 1 (25.00%) Terraform
Vendors
1 1 (25.00%) Citrix
1 1 (25.00%) McAfee
1 1 (25.00%) Microsoft
1 1 (25.00%) Splunk
1 1 (25.00%) VMware