Period
to 12 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Swansea with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Customer Engagement
West Wales > Swansea
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 30 58 -
Rank change year-on-year +28 - -
Permanent jobs citing Customer Engagement 13 2 0
As % of all permanent IT jobs advertised in Swansea 5.39% 0.59% -
As % of the Processes & Methodologies category 5.44% 0.61% -
Number of salaries quoted 13 2 0
Swansea median annual salary £55,242 £65,985 -
Median salary % change year-on-year -16.28% - -
West Wales median annual salary £55,242 £65,985 -
% change year-on-year -16.28% - -

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Swansea with a requirement for process or methodology skills.

All Process and Methodology Skills
Swansea
Permanent vacancies with a requirement for process or methodology skills 239 328 170
As % of all permanent IT jobs advertised in Swansea 99.17% 97.04% 94.97%
Number of salaries quoted 213 312 164
Swansea median annual salary £40,210 £40,000 £37,500
Median salary % change year-on-year +0.52% +6.67% +7.14%
10th Percentile £25,000 £28,075 £22,150
90th Percentile £68,508 £57,946 £53,750
West Wales median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +19.05%

Customer Engagement
Job Vacancy Trend in Swansea

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Swansea.

Job vacancy trend for Customer Engagement in Swansea

Customer Engagement
Salary Trend in Swansea

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Swansea.

Salary trend for Customer Engagement in Swansea

Customer Engagement
Salary Histogram in Swansea

The salary distribution of IT jobs citing Customer Engagement in Swansea over the 6 months to 12 December 2018.

Salary histogram for Customer Engagement in Swansea

For the 6 months to 12 December 2018, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swansea region with a requirement for Customer Engagement.

1 11 (84.62%) Data Security
1 11 (84.62%) Stakeholder Management
1 11 (84.62%) Software Engineering
1 11 (84.62%) DevOps
1 11 (84.62%) Strategic Thinking
2 2 (15.38%) Stakeholder Engagement
3 1 (7.69%) Continuous Improvement
3 1 (7.69%) SaaS
3 1 (7.69%) Business Analysis
3 1 (7.69%) Retail Banking
3 1 (7.69%) Business Development
3 1 (7.69%) Agile Software Development
3 1 (7.69%) Finance
3 1 (7.69%) Customer-Centricity
3 1 (7.69%) Driving Licence

Customer Engagement
Co-occurring IT Skills in Swansea by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (7.69%) SaaS
General
1 1 (7.69%) Finance
1 1 (7.69%) Retail Banking
Job Titles
1 11 (84.62%) Architect
1 11 (84.62%) Lead Architect
1 11 (84.62%) Technical Architect
1 11 (84.62%) Technical Leader
2 1 (7.69%) Analyst
2 1 (7.69%) Business Analyst
2 1 (7.69%) Consultant
2 1 (7.69%) Principal Consultant
2 1 (7.69%) Solutions Consultant
Miscellaneous
1 1 (7.69%) Driving Licence
Processes & Methodologies
1 11 (84.62%) Data Security
1 11 (84.62%) DevOps
1 11 (84.62%) Software Engineering
1 11 (84.62%) Stakeholder Management
1 11 (84.62%) Strategic Thinking
2 2 (15.38%) Stakeholder Engagement
3 1 (7.69%) Agile Software Development
3 1 (7.69%) Business Analysis
3 1 (7.69%) Business Development
3 1 (7.69%) Continuous Improvement
3 1 (7.69%) Customer-Centricity