1st/2nd Line Support Job Trends in Swindon

1st/2nd Line Support
Wiltshire > Swindon

The median 1st/2nd Line Support salary in Swindon is £27,000 per year, according to job vacancies posted during the 6 months leading to 17 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 Sep 2025
Same period 2024 Same period 2023
Rank 32 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Support 1 0 0
As % of all permanent jobs advertised in Swindon 0.65% - -
As % of the Job Titles category 0.69% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £26,500 - -
Median annual salary (50th Percentile) £27,000 - -
75th Percentile £27,500 - -
90th Percentile - - -
Wiltshire median annual salary £27,000 - -

All Permanent IT Job Vacancies
Swindon

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Swindon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Swindon with a recognized job title 145 310 224
% of permanent jobs with a recognized job title 94.16% 94.51% 93.72%
Number of salaries quoted 94 225 192
10th Percentile £28,000 £30,000 £29,988
25th Percentile £32,000 £36,000 £39,748
Median annual salary (50th Percentile) £38,000 £45,000 £50,000
Median % change year-on-year -15.56% -10.00% +19.17%
75th Percentile £53,951 £58,750 £65,000
90th Percentile £64,625 £72,500 £75,000
Wiltshire median annual salary £45,000 £50,000 £50,000
% change year-on-year -10.00% - +11.11%

1st/2nd Line Support
Job Vacancy Trend in Swindon

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in Swindon.

Job vacancy trend for 1st/2nd Line Support in Swindon

1st/2nd Line Support
Salary Trend in Swindon

Salary distribution trend for 1st/2nd Line Support job vacancies in Swindon.

Salary distribution trend for 1st/2nd Line Support job vacancies in Swindon

1st/2nd Line Support Skill Set
Top 12 Co-occurring Skills and Capabilities in Swindon

For the 6 months to 17 September 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swindon region featuring 1st/2nd Line Support in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) SharePoint
1 1 (100.00%) Active Directory
1 1 (100.00%) Mac OS
1 1 (100.00%) Microsoft 365
1 1 (100.00%) OneDrive
1 1 (100.00%) Driving Licence
1 1 (100.00%) Windows 10
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Customer Service
1 1 (100.00%) Onboarding

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) SharePoint
Cloud Services
1 1 (100.00%) Microsoft 365
1 1 (100.00%) OneDrive
General
1 1 (100.00%) Organisational Skills
Miscellaneous
1 1 (100.00%) Driving Licence
1 1 (100.00%) Onboarding
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Problem-Solving
System Software
1 1 (100.00%) Active Directory