2nd Line Support Jobs in Swindon

Second Line Support
Wiltshire > Swindon

The median Second Line Support salary in Swindon is £33,500 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 15 53 47
Rank change year-on-year +38 -6 +39
Permanent jobs requiring a 2nd Line Support 12 1 4
As % of all permanent jobs advertised in Swindon 8.51% 0.22% 1.03%
As % of the Job Titles category 9.38% 0.23% 1.13%
Number of salaries quoted 3 1 4
10th Percentile - - £22,300
25th Percentile £31,750 £24,000 £22,750
Median annual salary (50th Percentile) £33,500 £25,000 £24,000
Median % change year-on-year +34.00% +4.17% -29.41%
75th Percentile £35,250 £26,000 £27,563
90th Percentile - - £30,375
Wiltshire median annual salary £33,500 £33,500 £34,000
% change year-on-year - -1.47% -

All Permanent IT Job Vacancies
Swindon

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Swindon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Swindon with a recognized job title 128 429 353
% of permanent jobs with a recognized job title 90.78% 93.87% 90.98%
Number of salaries quoted 93 370 261
10th Percentile £31,750 £26,250 £30,000
25th Percentile £48,165 £33,000 £37,500
Median annual salary (50th Percentile) £57,500 £49,500 £50,000
Median % change year-on-year +16.16% -1.00% +5.26%
75th Percentile £68,568 £57,500 £60,000
90th Percentile - £70,000 £75,000
Wiltshire median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% -

2nd Line Support
Job Vacancy Trend in Swindon

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Swindon.

Job vacancy trend for 2nd Line Support in Swindon

2nd Line Support
Salary Trend in Swindon

3-month moving average salary quoted in jobs citing 2nd Line Support in Swindon.

Salary trend for 2nd Line Support in Swindon

2nd Line Support Skill Set
Top 29 Co-occurring Skills and Capabilities in Swindon

For the 6 months to 15 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swindon region featuring 2nd Line Support in the job title.

1 12 (100.00%) Azure
2 11 (91.67%) Firewall
3 10 (83.33%) Microsoft
4 9 (75.00%) Cybersecurity
4 9 (75.00%) Ticket Management
5 7 (58.33%) Microsoft 365
6 5 (41.67%) Collaborative Working
6 5 (41.67%) Games
7 4 (33.33%) Problem-Solving
7 4 (33.33%) Customer Service
8 3 (25.00%) Driving Licence
8 3 (25.00%) Windows Server
8 3 (25.00%) Microsoft Intune
8 3 (25.00%) VLAN
8 3 (25.00%) Active Directory
8 3 (25.00%) Windows
8 3 (25.00%) LAN
8 3 (25.00%) WAN
9 2 (16.67%) Degree
9 2 (16.67%) VMware Infrastructure
9 2 (16.67%) Cloud Computing
9 2 (16.67%) VMware
9 2 (16.67%) Intrusion Detection
9 2 (16.67%) Entra ID
10 1 (8.33%) Windows Server 2016
10 1 (8.33%) Organisational Skills
10 1 (8.33%) Social Skills
10 1 (8.33%) SQL Server
10 1 (8.33%) ITIL

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 12 (100.00%) Azure
2 7 (58.33%) Microsoft 365
3 2 (16.67%) Cloud Computing
3 2 (16.67%) Entra ID
Communications & Networking
1 11 (91.67%) Firewall
2 3 (25.00%) LAN
2 3 (25.00%) VLAN
2 3 (25.00%) WAN
3 2 (16.67%) Intrusion Detection
Database & Business Intelligence
1 1 (8.33%) SQL Server
General
1 5 (41.67%) Games
2 1 (8.33%) Organisational Skills
2 1 (8.33%) Social Skills
Miscellaneous
1 3 (25.00%) Driving Licence
Operating Systems
1 3 (25.00%) Windows
1 3 (25.00%) Windows Server
2 1 (8.33%) Windows Server 2016
Processes & Methodologies
1 9 (75.00%) Cybersecurity
1 9 (75.00%) Ticket Management
2 5 (41.67%) Collaborative Working
3 4 (33.33%) Customer Service
3 4 (33.33%) Problem-Solving
4 1 (8.33%) ITIL
Qualifications
1 2 (16.67%) Degree
System Software
1 3 (25.00%) Active Directory
2 2 (16.67%) VMware Infrastructure
Systems Management
1 3 (25.00%) Microsoft Intune
Vendors
1 10 (83.33%) Microsoft
2 2 (16.67%) VMware