2nd Line Support Jobs in Swindon

Second Line Support
Wiltshire > Swindon

The median Second Line Support salary in Swindon is £33,500 per year, according to job vacancies posted during the 6 months leading to 7 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
7 May 2025		 Same period 2024 Same period 2023
Rank 17 55 48
Rank change year-on-year +38 -7 +33
Permanent jobs requiring a 2nd Line Support 13 1 4
As % of all permanent jobs advertised in Swindon 9.03% 0.22% 0.99%
As % of the Job Titles category 9.92% 0.23% 1.08%
Number of salaries quoted 4 1 4
10th Percentile - - £22,300
25th Percentile £31,750 £24,000 £22,750
Median annual salary (50th Percentile) £33,500 £25,000 £24,000
Median % change year-on-year +34.00% +4.17% -29.41%
75th Percentile £35,250 £26,000 £27,563
90th Percentile - - £30,375
Wiltshire median annual salary £33,500 £33,500 £36,500
% change year-on-year - -8.22% +7.35%

All Permanent IT Job Vacancies
Swindon

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Swindon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Swindon with a recognized job title 131 426 370
% of permanent jobs with a recognized job title 90.97% 93.83% 91.36%
Number of salaries quoted 98 365 274
10th Percentile £31,750 £26,250 £30,150
25th Percentile £48,165 £33,000 £37,500
Median annual salary (50th Percentile) £57,143 £49,500 £50,000
Median % change year-on-year +15.44% -1.00% +5.26%
75th Percentile £68,568 £57,500 £60,000
90th Percentile - £70,000 £74,701
Wiltshire median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% -

2nd Line Support
Job Vacancy Trend in Swindon

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Swindon.

Job vacancy trend for 2nd Line Support in Swindon

2nd Line Support
Salary Trend in Swindon

3-month moving average salary quoted in jobs citing 2nd Line Support in Swindon.

Salary trend for 2nd Line Support in Swindon

2nd Line Support Skill Set
Top 29 Co-occurring Skills and Capabilities in Swindon

For the 6 months to 7 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swindon region featuring 2nd Line Support in the job title.

1 13 (100.00%) Azure
2 11 (84.62%) Microsoft
2 11 (84.62%) Firewall
3 9 (69.23%) Cybersecurity
3 9 (69.23%) Ticket Management
4 7 (53.85%) Microsoft 365
5 5 (38.46%) Collaborative Working
5 5 (38.46%) Games
6 4 (30.77%) VLAN
6 4 (30.77%) Active Directory
6 4 (30.77%) Windows
6 4 (30.77%) LAN
6 4 (30.77%) WAN
6 4 (30.77%) Problem-Solving
6 4 (30.77%) Driving Licence
6 4 (30.77%) Windows Server
6 4 (30.77%) Customer Service
6 4 (30.77%) Microsoft Intune
7 2 (15.38%) Entra ID
7 2 (15.38%) Windows Server 2016
7 2 (15.38%) Organisational Skills
7 2 (15.38%) Social Skills
7 2 (15.38%) SQL Server
7 2 (15.38%) ITIL
7 2 (15.38%) Degree
7 2 (15.38%) VMware Infrastructure
7 2 (15.38%) Cloud Computing
7 2 (15.38%) VMware
7 2 (15.38%) Intrusion Detection

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 13 (100.00%) Azure
2 7 (53.85%) Microsoft 365
3 2 (15.38%) Cloud Computing
3 2 (15.38%) Entra ID
Communications & Networking
1 11 (84.62%) Firewall
2 4 (30.77%) LAN
2 4 (30.77%) VLAN
2 4 (30.77%) WAN
3 2 (15.38%) Intrusion Detection
Database & Business Intelligence
1 2 (15.38%) SQL Server
General
1 5 (38.46%) Games
2 2 (15.38%) Organisational Skills
2 2 (15.38%) Social Skills
Miscellaneous
1 4 (30.77%) Driving Licence
Operating Systems
1 4 (30.77%) Windows
1 4 (30.77%) Windows Server
2 2 (15.38%) Windows Server 2016
Processes & Methodologies
1 9 (69.23%) Cybersecurity
1 9 (69.23%) Ticket Management
2 5 (38.46%) Collaborative Working
3 4 (30.77%) Customer Service
3 4 (30.77%) Problem-Solving
4 2 (15.38%) ITIL
Qualifications
1 2 (15.38%) Degree
System Software
1 4 (30.77%) Active Directory
2 2 (15.38%) VMware Infrastructure
Systems Management
1 4 (30.77%) Microsoft Intune
Vendors
1 11 (84.62%) Microsoft
2 2 (15.38%) VMware
15 2nd Line Support jobs in the South West