Period
to 22 January 2019

The median annual salary for an IT Support was £27,000 in advertised job vacancies in Swindon during the 6 months to 22 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Wiltshire > Swindon
6 months to
22 Jan 2019
Same period 2018 Same period 2017
Rank 72 47 40
Rank change year-on-year -25 -7 +37
Permanent jobs requiring an IT Support 16 18 35
As % of all permanent IT jobs advertised in Swindon 1.92% 2.78% 4.50%
As % of the Job Titles category 2.02% 2.89% 4.56%
Number of salaries quoted 11 22 34
Swindon median annual salary £27,000 £21,250 £25,000
Median salary % change year-on-year +27.06% -15.00% -21.88%
10th Percentile £19,500 £18,750 £21,075
90th Percentile £30,250 £35,634 £34,275
Wiltshire median annual salary £25,000 £25,125 £25,000
% change year-on-year -0.50% +0.50% -7.41%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Swindon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Swindon
Permanent vacancies in Swindon with a recognized job title 792 622 768
% of permanent IT jobs with a recognized job title 95.19% 95.99% 98.71%
Number of salaries quoted 709 528 655
Swindon median annual salary £46,000 £42,250 £40,000
Median salary % change year-on-year +8.88% +5.63% -3.61%
10th Percentile £29,000 £25,000 £24,550
90th Percentile £69,000 £60,000 £60,750
Wiltshire median annual salary £44,500 £40,000 £40,000
% change year-on-year +11.25% - -

IT Support
Job Vacancy Trend in Swindon

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Swindon.

Job vacancy trend for IT Support in Swindon

IT Support
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Swindon.

Salary trend for IT Support in Swindon

IT Support Skill Set
Top 30 Co-occurring IT Skills in Swindon

For the 6 months to 22 January 2019, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swindon region featuring IT Support in the job title.

1 12 (75.00%) Windows
1 12 (75.00%) Active Directory
2 8 (50.00%) SLA
3 6 (37.50%) Analytical Skills
3 6 (37.50%) Compliance Audit
3 6 (37.50%) PCI DSS
3 6 (37.50%) ITSM
3 6 (37.50%) Wireless
3 6 (37.50%) LAN
3 6 (37.50%) WLAN
3 6 (37.50%) WAN
4 5 (31.25%) ITIL
4 5 (31.25%) SC Cleared
4 5 (31.25%) Security Cleared
5 4 (25.00%) Windows Server
5 4 (25.00%) MS Exchange
5 4 (25.00%) Microsoft
6 3 (18.75%) CCNA
6 3 (18.75%) Cisco Certification
6 3 (18.75%) MCP
6 3 (18.75%) Windows 8
6 3 (18.75%) Service Delivery
7 2 (12.50%) Firewall
7 2 (12.50%) Business Continuity
7 2 (12.50%) DNS
7 2 (12.50%) Office 365
7 2 (12.50%) Virtual Environments
7 2 (12.50%) DHCP
7 2 (12.50%) Microsoft Certification
7 2 (12.50%) Internet

IT Support Skill Set
Co-occurring IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (25.00%) MS Exchange
Applications
1 1 (6.25%) Microsoft Office
Cloud Services
1 2 (12.50%) Office 365
Communications & Networking
1 6 (37.50%) LAN
1 6 (37.50%) WAN
1 6 (37.50%) Wireless
1 6 (37.50%) WLAN
2 2 (12.50%) DHCP
2 2 (12.50%) DNS
2 2 (12.50%) Firewall
2 2 (12.50%) Internet
3 1 (6.25%) DSL
3 1 (6.25%) TCP/IP
3 1 (6.25%) VLAN
3 1 (6.25%) VoIP
3 1 (6.25%) VPN
3 1 (6.25%) Wi-Fi
Miscellaneous
1 6 (37.50%) Analytical Skills
Operating Systems
1 12 (75.00%) Windows
2 4 (25.00%) Windows Server
3 3 (18.75%) Windows 8
4 1 (6.25%) Apple iOS
4 1 (6.25%) Linux
4 1 (6.25%) Mac OS X
4 1 (6.25%) Windows 10
4 1 (6.25%) Windows 7
Processes & Methodologies
1 6 (37.50%) Compliance Audit
1 6 (37.50%) ITSM
2 5 (31.25%) ITIL
3 3 (18.75%) Service Delivery
4 2 (12.50%) Business Continuity
4 2 (12.50%) Virtual Environments
5 1 (6.25%) Asset Management
5 1 (6.25%) Proactive Monitoring
5 1 (6.25%) Service Management
Qualifications
1 5 (31.25%) SC Cleared
1 5 (31.25%) Security Cleared
2 3 (18.75%) CCNA
2 3 (18.75%) Cisco Certification
2 3 (18.75%) MCP
3 2 (12.50%) Microsoft Certification
4 1 (6.25%) MCSA
4 1 (6.25%) MCSE
Quality Assurance & Compliance
1 8 (50.00%) SLA
2 6 (37.50%) PCI DSS
System Software
1 12 (75.00%) Active Directory
Vendors
1 4 (25.00%) Microsoft
2 1 (6.25%) Apple
2 1 (6.25%) Cisco