Period
to 22 November 2017

The median annual salary for an IT Support was £25,125 in advertised job vacancies in Wiltshire during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South West > Wiltshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 83 70 116
Rank change year-on-year -13 +46 -13
Permanent jobs requiring an IT Support 40 56 24
As % of all permanent IT jobs advertised in Wiltshire 2.57% 3.26% 1.11%
As % of the Job Titles category 2.63% 3.34% 1.14%
Number of salaries quoted 42 53 22
Wiltshire median annual salary £25,125 £25,000 £21,500
Median salary % change year-on-year +0.50% +16.28% -8.51%
10th Percentile £18,500 £17,850 £16,500
90th Percentile £35,634 £33,750 £33,325
South West median annual salary £24,000 £25,000 £24,500
% change year-on-year -4.00% +2.04% +8.89%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wiltshire
Permanent vacancies in Wiltshire with a recognized job title 1523 1675 2098
% of permanent IT jobs with a recognized job title 97.75% 97.55% 97.22%
Number of salaries quoted 1285 1433 1851
Wiltshire median annual salary £40,000 £39,000 £40,000
Median salary % change year-on-year +2.56% -2.50% +3.90%
10th Percentile £24,000 £22,500 £25,250
90th Percentile £60,000 £57,000 £60,000
South West median annual salary £40,000 £40,000 £39,000
% change year-on-year - +2.56% +4.00%

IT Support
Job Vacancy Trend in Wiltshire

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for IT Support in Wiltshire

IT Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Wiltshire.

Salary trend for IT Support in Wiltshire

IT Support
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing IT Support in Wiltshire over the 6 months to 22 November 2017.

Salary histogram for IT Support in Wiltshire

IT Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Wiltshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -14 15 £24,000 -4.00% 1
Corsham +10 8 £20,000 -52.38%
Chippenham +18 5 £27,500 +14.58% 1
Melksham -3 5 £27,500 -8.33%
Salisbury -32 4 £50,000 +203.03%
Trowbridge -5 1 £27,500 +45.06%
IT Support
South West

IT Support Skill Set
Top 30 Co-occurring IT Skills in Wiltshire

For the 6 months to 22 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring IT Support in the job title.

1 22 (55.00%) Microsoft
2 16 (40.00%) Security Cleared
2 16 (40.00%) Microsoft Certification
3 14 (35.00%) Windows
3 14 (35.00%) Degree
4 13 (32.50%) SC Cleared
5 12 (30.00%) Windows Server
5 12 (30.00%) Windows Server 2008
5 12 (30.00%) Active Directory
6 11 (27.50%) Windows Server 2012
7 10 (25.00%) Cisco
8 9 (22.50%) Cisco Certification
8 9 (22.50%) CCNA
8 9 (22.50%) Windows 7
9 8 (20.00%) GNVQ
9 8 (20.00%) Computer Science
9 8 (20.00%) Computer Science Degree
9 8 (20.00%) Data Centre
9 8 (20.00%) BPSS Clearance
9 8 (20.00%) A+ Certification
9 8 (20.00%) Microsoft Office
9 8 (20.00%) HND
10 7 (17.50%) ITIL
11 6 (15.00%) SharePoint
11 6 (15.00%) Office 365
12 5 (12.50%) Windows 10
12 5 (12.50%) Wireless Security
12 5 (12.50%) PCI DSS
12 5 (12.50%) Agile Software Development
12 5 (12.50%) MS Exchange

IT Support Skill Set
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.00%) SharePoint
2 5 (12.50%) MS Exchange
3 4 (10.00%) Exchange Server 2010
4 3 (7.50%) Exchange Server 2007
4 3 (7.50%) Skype for Business
5 1 (2.50%) Exchange Server 2013
Applications
1 8 (20.00%) Microsoft Office
2 1 (2.50%) Microsoft Excel
Cloud Services
1 6 (15.00%) Office 365
Communications & Networking
1 5 (12.50%) LAN
1 5 (12.50%) WAN
1 5 (12.50%) Wireless
1 5 (12.50%) Wireless Security
2 4 (10.00%) Firewall
3 3 (7.50%) Skype
4 2 (5.00%) ATM
5 1 (2.50%) Network Security
5 1 (2.50%) SAN
5 1 (2.50%) TCP/IP
5 1 (2.50%) WebEx
Database & Business Intelligence
1 5 (12.50%) SQL Server
Development Applications
1 4 (10.00%) Team Foundation Server
General
1 4 (10.00%) Military
2 3 (7.50%) Finance
3 1 (2.50%) Back Office
3 1 (2.50%) Billing
Libraries, Frameworks & Software Standards
1 4 (10.00%) .NET
1 4 (10.00%) AngularJS
1 4 (10.00%) REST
Miscellaneous
1 8 (20.00%) Computer Science
1 8 (20.00%) Data Centre
2 3 (7.50%) NHS
3 2 (5.00%) EPoS
4 1 (2.50%) Analytical Skills
4 1 (2.50%) Driving Licence
Operating Systems
1 14 (35.00%) Windows
2 12 (30.00%) Windows Server
2 12 (30.00%) Windows Server 2008
3 11 (27.50%) Windows Server 2012
4 9 (22.50%) Windows 7
5 5 (12.50%) Windows 10
6 3 (7.50%) Windows Server 2003
Processes & Methodologies
1 7 (17.50%) ITIL
2 5 (12.50%) Agile Software Development
3 4 (10.00%) Business Intelligence
3 4 (10.00%) Configuration Management
3 4 (10.00%) DNA
3 4 (10.00%) Enterprise Architecture
3 4 (10.00%) ITIL V3
3 4 (10.00%) Line Management
3 4 (10.00%) MVC
3 4 (10.00%) Release Management
3 4 (10.00%) SOA
3 4 (10.00%) SOLID
3 4 (10.00%) Web Development
4 3 (7.50%) Service Delivery
5 2 (5.00%) Asset Management
6 1 (2.50%) Project Management
6 1 (2.50%) Regression Testing
6 1 (2.50%) Stakeholder Management
Programming Languages
1 4 (10.00%) C#
2 2 (5.00%) SQL
3 1 (2.50%) PowerShell
Qualifications
1 16 (40.00%) Microsoft Certification
1 16 (40.00%) Security Cleared
2 14 (35.00%) Degree
3 13 (32.50%) SC Cleared
4 9 (22.50%) CCNA
4 9 (22.50%) Cisco Certification
5 8 (20.00%) A+ Certification
5 8 (20.00%) BPSS Clearance
5 8 (20.00%) Computer Science Degree
5 8 (20.00%) GNVQ
5 8 (20.00%) HND
6 4 (10.00%) MCSA
7 3 (7.50%) DBS Check
7 3 (7.50%) MCSE
7 3 (7.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (12.50%) PCI DSS
2 1 (2.50%) PMO
2 1 (2.50%) SLA
System Software
1 12 (30.00%) Active Directory
Systems Management
1 1 (2.50%) McAfee ePO
1 1 (2.50%) Nagios
1 1 (2.50%) WSUS
Vendors
1 22 (55.00%) Microsoft
2 10 (25.00%) Cisco
3 5 (12.50%) VMware
4 2 (5.00%) Dell KACE
5 1 (2.50%) Citrix
5 1 (2.50%) Dell
5 1 (2.50%) McAfee
5 1 (2.50%) NetApp
5 1 (2.50%) Oracle