Period
to 28 July 2017

The median annual salary for a Service Desk Analyst was £25,500 in advertised job vacancies in Swindon during the 6 months to 28 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
Wiltshire > Swindon
6 months to
28 Jul 2017
Same period 2016 Same period 2015
Rank 74 86 92
Rank change year-on-year +12 +6 -8
Permanent jobs requiring a Service Desk Analyst 7 4 4
As % of all permanent IT jobs advertised in Swindon 0.86% 0.37% 0.36%
As % of the Job Titles category 0.89% 0.39% 0.37%
Number of salaries quoted 6 4 4
Swindon median annual salary £25,500 £19,000 £26,500
Median salary % change year-on-year +34.21% -28.30% +6.00%
10th Percentile £21,750 £17,500 £21,375
90th Percentile £28,375 £23,300 £27,250
Wiltshire median annual salary £25,000 £22,500 £22,000
% change year-on-year +11.11% +2.27% -4.35%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Swindon. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Swindon
Permanent job vacancies with a job title containing a recognized job role 787 1025 1081
As % of all permanent IT job vacancies advertised in Swindon 96.45% 94.91% 96.00%
Number of salaries quoted 681 893 942
Swindon median annual salary £40,000 £40,000 £40,000
10th Percentile £25,000 £25,500 £26,025
90th Percentile £57,500 £67,250 £60,000
Wiltshire median annual salary £40,000 £40,000 £38,500
% change year-on-year - +3.90% -1.28%

Service Desk Analyst
Job Vacancy Trend in Swindon

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Swindon.

Job vacancy trend for Service Desk Analyst in Swindon

Service Desk Analyst
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Swindon.

Salary trend for Service Desk Analyst in Swindon

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Swindon

For the 6 months to 28 July 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Swindon region featuring Service Desk Analyst in the job title.

1 6 (85.71%) Windows
2 4 (57.14%) SQL Server
2 4 (57.14%) Microsoft
2 4 (57.14%) Office 365
3 3 (42.86%) Analytics
3 3 (42.86%) Analytical Skills
3 3 (42.86%) Windows Server
3 3 (42.86%) Hyper-V
3 3 (42.86%) Active Directory
3 3 (42.86%) IIS
3 3 (42.86%) SQL
4 2 (28.57%) T-SQL
4 2 (28.57%) VBA
4 2 (28.57%) .NET
4 2 (28.57%) MySQL
4 2 (28.57%) Sybase
4 2 (28.57%) ETL
4 2 (28.57%) Business Intelligence
4 2 (28.57%) HP
4 2 (28.57%) Dell
4 2 (28.57%) Advertising
4 2 (28.57%) PostgreSQL
4 2 (28.57%) PL/SQL
4 2 (28.57%) RDBMS
4 2 (28.57%) SQL Server Reporting Services
4 2 (28.57%) QlikView
4 2 (28.57%) Test Scripting
4 2 (28.57%) SQL Server Analysis Services
4 2 (28.57%) NoSQL
4 2 (28.57%) Tableau

Service Desk Analyst Skill Set
Co-occurring IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (42.86%) IIS
2 1 (14.29%) SharePoint
Applications
1 1 (14.29%) Microsoft Office
1 1 (14.29%) Microsoft PowerPoint
Cloud Services
1 4 (57.14%) Office 365
Communications & Networking
1 1 (14.29%) DHCP
1 1 (14.29%) DNS
1 1 (14.29%) LDAP
Database & Business Intelligence
1 4 (57.14%) SQL Server
2 2 (28.57%) MySQL
2 2 (28.57%) NoSQL
2 2 (28.57%) PostgreSQL
2 2 (28.57%) QlikView
2 2 (28.57%) RDBMS
2 2 (28.57%) Relational Database
2 2 (28.57%) SQL Server 2008
2 2 (28.57%) SQL Server 2012
2 2 (28.57%) SQL Server Analysis Services
2 2 (28.57%) SQL Server Integration Services
2 2 (28.57%) SQL Server Reporting Services
General
1 2 (28.57%) Advertising
Libraries, Frameworks & Software Standards
1 2 (28.57%) .NET
Miscellaneous
1 3 (42.86%) Analytical Skills
2 2 (28.57%) Driving Licence
3 1 (14.29%) Social Network
Operating Systems
1 6 (85.71%) Windows
2 3 (42.86%) Windows Server
3 1 (14.29%) Mac OS X
3 1 (14.29%) Windows 7
3 1 (14.29%) Windows 8
3 1 (14.29%) Windows XP
Processes & Methodologies
1 3 (42.86%) Analytics
2 2 (28.57%) Business Intelligence
2 2 (28.57%) ETL
2 2 (28.57%) Test Scripting
3 1 (14.29%) B2B
3 1 (14.29%) ITIL
Programming Languages
1 3 (42.86%) SQL
2 2 (28.57%) PL/SQL
2 2 (28.57%) T-SQL
2 2 (28.57%) VBA
3 1 (14.29%) PowerShell
Qualifications
1 1 (14.29%) ITIL Certification
System Software
1 3 (42.86%) Active Directory
1 3 (42.86%) Hyper-V
2 1 (14.29%) VMware Infrastructure
Systems Management
1 2 (28.57%) Systems Management Server (SMS)
2 1 (14.29%) SCCM
2 1 (14.29%) SCSM
Vendors
1 4 (57.14%) Microsoft
2 2 (28.57%) Dell
2 2 (28.57%) HP
2 2 (28.57%) Sybase
2 2 (28.57%) Tableau
3 1 (14.29%) Citrix
3 1 (14.29%) VMware