Service Desk Analyst Job Trends in Taunton

Service Desk Analyst
Somerset > Taunton

The median Service Desk Analyst salary in Taunton is £35,000 per year, according to job vacancies posted during the 6 months leading to 27 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
27 Mar 2026
Same period 2025 Same period 2024
Rank 12 - -
Rank change year-on-year - - -
Permanent jobs requiring a Service Desk Analyst 4 0 0
As % of all permanent jobs in Taunton 5.41% - -
As % of the Job Titles category 5.41% - -
Number of salaries quoted 4 0 0
10th Percentile £33,425 - -
25th Percentile £34,438 - -
Median annual salary (50th Percentile) £35,000 - -
75th Percentile - - -
90th Percentile - - -
Somerset median annual salary £34,250 £30,000 £25,750
% change year-on-year +14.17% +16.50% +8.42%

All Permanent IT Job Roles
Taunton

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Taunton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Taunton with a recognized job title 74 13 46
% of permanent jobs with a recognized job title 100.00% 100.00% 100.00%
Number of salaries quoted 50 10 40
10th Percentile £29,398 £34,437 £20,500
25th Percentile £33,000 £37,500 £21,625
Median annual salary (50th Percentile) £40,000 £43,419 £35,000
Median % change year-on-year -7.87% +24.05% -20.25%
75th Percentile £46,563 £44,605 £44,063
90th Percentile £57,500 £50,625 £52,525
Somerset median annual salary £40,000 £50,000 £41,500
% change year-on-year -20.00% +20.48% -17.00%

Service Desk Analyst
Job Vacancy Trend in Taunton

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Analyst' in the job title relative to all permanent IT jobs advertised in Taunton.

Service Desk Analyst job vacancy trend in Taunton

Service Desk Analyst Skill Set
Top 25 Co-Occurring Skills & Capabilities in Taunton

For the 6 months to 27 March 2026, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Taunton region featuring Service Desk Analyst in the job title.

1 4 (100.00%) Microsoft
1 4 (100.00%) Microsoft 365
2 1 (25.00%) Active Directory
2 1 (25.00%) Azure
2 1 (25.00%) Customer Service
2 1 (25.00%) Digital Transformation Programme
2 1 (25.00%) DKIM
2 1 (25.00%) DMARC
2 1 (25.00%) Entra ID
2 1 (25.00%) Firewall
2 1 (25.00%) Infrastructure Engineering
2 1 (25.00%) ITIL
2 1 (25.00%) Mathematics
2 1 (25.00%) Microsoft Certification
2 1 (25.00%) Microsoft Exchange
2 1 (25.00%) Microsoft Intune
2 1 (25.00%) PowerShell
2 1 (25.00%) Project Delivery
2 1 (25.00%) Security Monitoring
2 1 (25.00%) SharePoint
2 1 (25.00%) SLA
2 1 (25.00%) TCP/IP
2 1 (25.00%) Ticket Management
2 1 (25.00%) Windows
2 1 (25.00%) Windows Server

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Taunton by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (25.00%) Microsoft Exchange
1 1 (25.00%) SharePoint
Cloud Services
1 4 (100.00%) Microsoft 365
2 1 (25.00%) Azure
2 1 (25.00%) Entra ID
Communications & Networking
1 1 (25.00%) DKIM
1 1 (25.00%) DMARC
1 1 (25.00%) Firewall
1 1 (25.00%) TCP/IP
General
1 1 (25.00%) Advertising
1 1 (25.00%) Social Skills
Miscellaneous
1 1 (25.00%) Driving Licence
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows Server
Processes & Methodologies
1 1 (25.00%) Customer Service
1 1 (25.00%) Digital Transformation Programme
1 1 (25.00%) Infrastructure Engineering
1 1 (25.00%) ITIL
1 1 (25.00%) Mathematics
1 1 (25.00%) Project Delivery
1 1 (25.00%) Security Monitoring
1 1 (25.00%) Ticket Management
Programming Languages
1 1 (25.00%) PowerShell
Qualifications
1 1 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) Microsoft Intune
Vendors
1 4 (100.00%) Microsoft