The following table provides summary statistics for permanent job vacancies advertised in Telford with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 25 April 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
Shropshire / Telford
3 months to
25 Apr 2017
Same period 2016 Same period 2015
Rank 28 26 25
Rank change year-on-year -2 -1  
Permanent jobs citing Service Delivery 5 8 3
As % of all permanent IT jobs advertised in Telford 3.14% 3.60% 2.26%
As % of the Processes & Methodologies category 3.68% 3.94% 2.83%
Number of salaries quoted 4 8 3
Median salary £31,500 £51,250 £39,000
Median salary % change year-on-year -38.53% +31.41%  
90% offered a salary of more than £28,000 £33,050 £23,400
10% offered a salary of more than £38,500 £63,250 £43,800
UK excluding London median salary £43,000 £45,000 £45,000
% change year-on-year -4.44% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Telford with a requirement for process and methodology skills.

Process & Methodology Skills
Telford
Permanent job vacancies with a requirement for process and methodology skills 136 203 106
As % of all permanent IT job vacancies advertised in Telford 85.53% 91.44% 79.70%
Number of salaries quoted 103 151 89
Median salary £40,000 £35,250 £41,500
Median salary % change year-on-year +13.47% -15.06%  
90% offered a salary of more than £28,000 £28,500 £22,500
10% offered a salary of more than £53,500 £65,000 £55,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Delivery
Job Vacancy Trend in Telford

The job posting trend of jobs advertised in Telford citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Telford

Service Delivery
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Telford.

Salary trend for Service Delivery in Telford

Service Delivery
Salary Histogram in Telford

The salary distribution of IT jobs citing Service Delivery in Telford over the 3 months to 25 April 2017.

Salary histogram for Service Delivery in Telford

For the 6 months to 25 April 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Telford region with a requirement for Service Delivery.

1 7 (70.00%) ITIL
2 5 (50.00%) Service Management
3 3 (30.00%) Change Management
3 3 (30.00%) Problem Management
3 3 (30.00%) ITIL V3
3 3 (30.00%) Process Improvement
4 2 (20.00%) Windows Server
4 2 (20.00%) Ubiquiti
4 2 (20.00%) Customer Requirements
4 2 (20.00%) Workload Management
4 2 (20.00%) Service Delivery Management
4 2 (20.00%) Continuous Improvement
4 2 (20.00%) Aruba
4 2 (20.00%) Unified Communications
4 2 (20.00%) ProCurve
4 2 (20.00%) Cisco ASA
4 2 (20.00%) Hyper-V
4 2 (20.00%) SolarWinds
4 2 (20.00%) pfSense
4 2 (20.00%) Network Monitoring
4 2 (20.00%) NX-OS
4 2 (20.00%) Data Centre
4 2 (20.00%) VyOS
4 2 (20.00%) Cisco IOS
4 2 (20.00%) SonicWALL
4 2 (20.00%) VPLS
4 2 (20.00%) Agile Software Development
4 2 (20.00%) IP Telephony
4 2 (20.00%) Brocade
4 2 (20.00%) Incident Management

Service Delivery
Co-occurring IT Skills in Telford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (20.00%) BGP
1 2 (20.00%) Cisco ASA
1 2 (20.00%) Cisco IOS
1 2 (20.00%) DHCP
1 2 (20.00%) DNS
1 2 (20.00%) Firewall
1 2 (20.00%) IP Telephony
1 2 (20.00%) IPv4
1 2 (20.00%) IPv6
1 2 (20.00%) MPLS
1 2 (20.00%) NX-OS
1 2 (20.00%) OSPF
1 2 (20.00%) SAN
1 2 (20.00%) SNMP
1 2 (20.00%) Unified Communications
1 2 (20.00%) VLAN
1 2 (20.00%) VPLS
1 2 (20.00%) VPN
1 2 (20.00%) WAN
1 2 (20.00%) Wireless
General
1 1 (10.00%) Billing
1 1 (10.00%) Finance
1 1 (10.00%) Legal
1 1 (10.00%) Marketing
1 1 (10.00%) Telecoms
Job Titles
1 3 (30.00%) Analyst
2 2 (20.00%) Change Analyst
2 2 (20.00%) ITIL Manager
2 2 (20.00%) Network Engineer
3 1 (10.00%) Customer Relationship Manager
3 1 (10.00%) Head of Operations
3 1 (10.00%) Incident Analyst
3 1 (10.00%) Incident Manager
3 1 (10.00%) ITIL Incident Manager
3 1 (10.00%) Major Incident Manager
3 1 (10.00%) Relationships Manager
3 1 (10.00%) Service Desk Team Leader
3 1 (10.00%) Team Leader
Miscellaneous
1 2 (20.00%) Data Centre
2 1 (10.00%) Analytical Skills
Operating Systems
1 2 (20.00%) Linux
1 2 (20.00%) Unix
1 2 (20.00%) VyOS
1 2 (20.00%) Windows
1 2 (20.00%) Windows Server
Processes & Methodologies
1 7 (70.00%) ITIL
2 5 (50.00%) Service Management
3 3 (30.00%) Change Management
3 3 (30.00%) ITIL V3
3 3 (30.00%) Problem Management
3 3 (30.00%) Process Improvement
4 2 (20.00%) Agile Software Development
4 2 (20.00%) Continuous Improvement
4 2 (20.00%) Customer Requirements
4 2 (20.00%) Incident Management
4 2 (20.00%) Network Monitoring
4 2 (20.00%) Service Delivery Management
4 2 (20.00%) Workload Management
5 1 (10.00%) Budget Control
5 1 (10.00%) Knowledge Management
5 1 (10.00%) Operations Management
5 1 (10.00%) People Management
5 1 (10.00%) Scorecard
5 1 (10.00%) Stakeholder Management
5 1 (10.00%) Trend Analysis
Qualifications
1 2 (20.00%) CCNA
1 2 (20.00%) CCNP
1 2 (20.00%) Cisco Certification
1 2 (20.00%) ITIL Certification
2 1 (10.00%) SC Cleared
2 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) ISO 9001
1 1 (10.00%) ISO/IEC 27001
1 1 (10.00%) SLA
System Software
1 2 (20.00%) Hyper-V
1 2 (20.00%) pfSense
Systems Management
1 2 (20.00%) Nagios
Vendors
1 2 (20.00%) Aruba
1 2 (20.00%) Brocade
1 2 (20.00%) Cisco
1 2 (20.00%) ProCurve
1 2 (20.00%) SolarWinds
1 2 (20.00%) SonicWALL
1 2 (20.00%) Ubiquiti
1 2 (20.00%) VMware
2 1 (10.00%) ServiceNow