Period
to 21 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Telford with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 21 January 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Shropshire > Telford
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 20 36 30
Rank change year-on-year +16 -6 -2
Permanent jobs citing Service Delivery 27 12 11
As % of all permanent IT jobs advertised in Telford 9.82% 3.66% 4.07%
As % of the Processes & Methodologies category 12.33% 4.38% 4.40%
Number of salaries quoted 23 10 10
Telford median annual salary £36,111 £49,500 £51,575
Median salary % change year-on-year -27.05% -4.02% +7.45%
10th Percentile £22,579 £34,500 £21,750
90th Percentile £64,063 £52,500 £63,750
Shropshire median annual salary £36,111 £32,963 £51,575
% change year-on-year +9.55% -36.09% +3.15%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Telford with a requirement for process or methodology skills.

All Process and Methodology Skills
Telford
Permanent vacancies with a requirement for process or methodology skills 219 274 250
As % of all permanent IT jobs advertised in Telford 79.64% 83.54% 92.59%
Number of salaries quoted 154 172 195
Telford median annual salary £40,000 £40,000 £45,000
Median salary % change year-on-year - -11.11% +50.00%
10th Percentile £25,650 £22,750 £27,750
90th Percentile £71,500 £57,500 £65,480
Shropshire median annual salary £37,500 £40,000 £45,000
% change year-on-year -6.25% -11.11% +38.46%

Service Delivery
Job Vacancy Trend in Telford

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Telford.

Job vacancy trend for Service Delivery in Telford

Service Delivery
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Telford.

Salary trend for Service Delivery in Telford

Service Delivery
Salary Histogram in Telford

The salary distribution of IT jobs citing Service Delivery in Telford over the 6 months to 21 January 2018.

Salary histogram for Service Delivery in Telford

For the 6 months to 21 January 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Telford region with a requirement for Service Delivery.

1 16 (59.26%) ITIL
2 10 (37.04%) Change Management
3 9 (33.33%) Agile Software Development
3 9 (33.33%) ITIL Foundation Certificate
4 8 (29.63%) Windows
5 7 (25.93%) Service Management
5 7 (25.93%) Office 365
5 7 (25.93%) Windows 10
5 7 (25.93%) Virtual Desktop
6 6 (22.22%) Continuous Improvement
7 5 (18.52%) ITIL V3
8 4 (14.81%) Project Management
8 4 (14.81%) ITSM
8 4 (14.81%) Incident Management
8 4 (14.81%) Process Improvement
8 4 (14.81%) Service Delivery Management
9 3 (11.11%) Test Automation
9 3 (11.11%) Waterfall
9 3 (11.11%) SFIA
9 3 (11.11%) Case Management
9 3 (11.11%) Infrastructure Management
9 3 (11.11%) TDD
9 3 (11.11%) Asset Management
9 3 (11.11%) Google
9 3 (11.11%) SC Cleared
9 3 (11.11%) Security Cleared
9 3 (11.11%) Selenium
9 3 (11.11%) Problem Management
9 3 (11.11%) Git (software)
9 3 (11.11%) Finance

Service Delivery
Co-occurring IT Skills in Telford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.70%) Documentum
Applications
1 1 (3.70%) Microsoft Excel
Cloud Services
1 7 (25.93%) Office 365
2 2 (7.41%) Amazon AWS
2 2 (7.41%) Google Cloud Platform
2 2 (7.41%) IaaS
2 2 (7.41%) Microsoft Azure
2 2 (7.41%) PaaS
2 2 (7.41%) Serverless
3 1 (3.70%) Cloud Computing
3 1 (3.70%) GitHub
Database & Business Intelligence
1 1 (3.70%) Data Warehouse
1 1 (3.70%) SQL Server
Development Applications
1 3 (11.11%) Git (software)
1 3 (11.11%) Selenium
2 2 (7.41%) Cucumber
2 2 (7.41%) SoapUI
2 2 (7.41%) Visual Studio
2 2 (7.41%) Visual Studio Team System
2 2 (7.41%) Zephyr
3 1 (3.70%) Jenkins
General
1 3 (11.11%) Finance
2 1 (3.70%) Manufacturing
Job Titles
1 5 (18.52%) Analyst
2 4 (14.81%) Change Analyst
2 4 (14.81%) Service Manager
2 4 (14.81%) Team Leader
3 3 (11.11%) Architect
3 3 (11.11%) Incident Manager
3 3 (11.11%) IT Manager
3 3 (11.11%) IT Services Manager
3 3 (11.11%) Major Incident Manager
3 3 (11.11%) Solutions Architect
4 2 (7.41%) Cloud Architect
4 2 (7.41%) Cloud Solutions Architect
4 2 (7.41%) QA Leader
4 2 (7.41%) Test Leader
5 1 (3.70%) Customer Analyst
5 1 (3.70%) Help Desk Adviser
5 1 (3.70%) Help Desk Support
5 1 (3.70%) IT Director
5 1 (3.70%) Product Manager
5 1 (3.70%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 1 (3.70%) AngularJS
1 1 (3.70%) Middleware
Miscellaneous
1 1 (3.70%) Analytical Mindset
1 1 (3.70%) Analytical Skills
1 1 (3.70%) Computer Science
1 1 (3.70%) Management Information System
1 1 (3.70%) Social Media
1 1 (3.70%) User Experience
Operating Systems
1 8 (29.63%) Windows
2 7 (25.93%) Windows 10
3 1 (3.70%) Windows 7
3 1 (3.70%) Windows 8
3 1 (3.70%) Windows Vista
3 1 (3.70%) Windows XP
Processes & Methodologies
1 16 (59.26%) ITIL
2 10 (37.04%) Change Management
3 9 (33.33%) Agile Software Development
4 7 (25.93%) Service Management
5 6 (22.22%) Continuous Improvement
6 5 (18.52%) ITIL V3
7 4 (14.81%) Incident Management
7 4 (14.81%) ITSM
7 4 (14.81%) Process Improvement
7 4 (14.81%) Project Management
7 4 (14.81%) Service Delivery Management
8 3 (11.11%) Asset Management
8 3 (11.11%) Case Management
8 3 (11.11%) PRINCE2
8 3 (11.11%) Problem Management
8 3 (11.11%) RUP
8 3 (11.11%) SFIA
8 3 (11.11%) TDD
8 3 (11.11%) Test Automation
8 3 (11.11%) Waterfall
Programming Languages
1 3 (11.11%) SQL
2 1 (3.70%) C
2 1 (3.70%) Java
Qualifications
1 9 (33.33%) ITIL Foundation Certificate
2 3 (11.11%) SC Cleared
2 3 (11.11%) Security Cleared
3 2 (7.41%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (7.41%) QA
2 1 (3.70%) SLA
System Software
1 7 (25.93%) Virtual Desktop
2 2 (7.41%) Active Directory
Systems Management
1 1 (3.70%) Puppet
1 1 (3.70%) ZABBIX
Vendors
1 3 (11.11%) Google
1 3 (11.11%) Sun
2 1 (3.70%) Microsoft
2 1 (3.70%) Pega