Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Shropshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
West Midlands > Shropshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 36 27 37
Rank change year-on-year -9 +10 -4
Permanent jobs citing Service Delivery 32 34 9
As % of all permanent IT jobs advertised in Shropshire 7.08% 5.92% 2.28%
As % of the Processes & Methodologies category 8.65% 6.72% 2.59%
Number of salaries quoted 27 31 8
Shropshire median annual salary £36,111 £42,500 £25,000
Median salary % change year-on-year -15.03% +70.00% -50.00%
10th Percentile £22,579 £28,000 £21,750
90th Percentile £70,713 £52,500 £30,550
West Midlands median annual salary £47,750 £44,738 £47,500
% change year-on-year +6.73% -5.82% -7.77%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Shropshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Shropshire
Permanent vacancies with a requirement for process or methodology skills 370 506 348
As % of all permanent IT jobs advertised in Shropshire 81.86% 88.15% 88.10%
Number of salaries quoted 264 380 242
Shropshire median annual salary £40,000 £38,500 £40,000
Median salary % change year-on-year +3.90% -3.75% +14.29%
10th Percentile £27,300 £24,000 £21,750
90th Percentile £70,713 £58,750 £65,432
West Midlands median annual salary £40,000 £40,000 £40,000

Service Delivery
Job Vacancy Trend in Shropshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Shropshire.

Job vacancy trend for Service Delivery in Shropshire

Service Delivery
Salary Trend in Shropshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Shropshire.

Salary trend for Service Delivery in Shropshire

Service Delivery
Salary Histogram in Shropshire

The salary distribution of IT jobs citing Service Delivery in Shropshire over the 6 months to 21 November 2017.

Salary histogram for Service Delivery in Shropshire

Service Delivery
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Shropshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford -1 32 £36,111 -17.21% 3
Service Delivery
West Midlands

For the 6 months to 21 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Shropshire region with a requirement for Service Delivery.

1 23 (71.88%) ITIL
2 16 (50.00%) Agile Software Development
3 11 (34.38%) Project Management
3 11 (34.38%) Change Management
4 9 (28.13%) PRINCE2
4 9 (28.13%) RUP
4 9 (28.13%) TDD
4 9 (28.13%) Waterfall
4 9 (28.13%) ITIL Foundation Certificate
4 9 (28.13%) SFIA
4 9 (28.13%) Case Management
5 8 (25.00%) Windows
5 8 (25.00%) Service Management
6 7 (21.88%) Documentum
6 7 (21.88%) Middleware
6 7 (21.88%) Zachman Framework
6 7 (21.88%) TOGAF
6 7 (21.88%) Business Analysis
6 7 (21.88%) Technical Architecture
6 7 (21.88%) Pega
6 7 (21.88%) Cloud Computing
6 7 (21.88%) IT Strategy
6 7 (21.88%) Windows 10
6 7 (21.88%) Virtual Environments
6 7 (21.88%) Virtual Desktop
6 7 (21.88%) Continuous Improvement
6 7 (21.88%) Capacity Planning
6 7 (21.88%) Office 365
7 6 (18.75%) Cybersecurity
8 5 (15.63%) ITIL V3

Service Delivery
Co-occurring IT Skills in Shropshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (21.88%) Documentum
Applications
1 1 (3.13%) Microsoft Excel
Cloud Services
1 7 (21.88%) Cloud Computing
1 7 (21.88%) Office 365
2 1 (3.13%) GitHub
Database & Business Intelligence
1 1 (3.13%) SQL Server
Development Applications
1 3 (9.38%) Selenium
2 2 (6.25%) Cucumber
2 2 (6.25%) SoapUI
2 2 (6.25%) Zephyr
3 1 (3.13%) Git (software)
3 1 (3.13%) Jenkins
General
1 3 (9.38%) Finance
Job Titles
1 7 (21.88%) Analyst
1 7 (21.88%) Architect
2 5 (15.63%) Change Analyst
3 4 (12.50%) Service Manager
3 4 (12.50%) Team Leader
4 3 (9.38%) Incident Manager
4 3 (9.38%) IT Manager
4 3 (9.38%) IT Services Manager
4 3 (9.38%) Major Incident Manager
5 2 (6.25%) QA Leader
5 2 (6.25%) Test Leader
6 1 (3.13%) Customer Analyst
6 1 (3.13%) Help Desk Adviser
6 1 (3.13%) Help Desk Support
6 1 (3.13%) PMO Analyst
6 1 (3.13%) Product Manager
6 1 (3.13%) Quality Analyst
6 1 (3.13%) Service Desk Team Leader
6 1 (3.13%) Solutions Architect
6 1 (3.13%) Support Analyst
Libraries, Frameworks & Software Standards
1 7 (21.88%) Middleware
2 1 (3.13%) AngularJS
Miscellaneous
1 1 (3.13%) Analytical Skills
1 1 (3.13%) Management Information System
1 1 (3.13%) Social Media
1 1 (3.13%) User Experience
Operating Systems
1 8 (25.00%) Windows
2 7 (21.88%) Windows 10
3 1 (3.13%) Windows 7
3 1 (3.13%) Windows 8
3 1 (3.13%) Windows Vista
3 1 (3.13%) Windows XP
Processes & Methodologies
1 23 (71.88%) ITIL
2 16 (50.00%) Agile Software Development
3 11 (34.38%) Change Management
3 11 (34.38%) Project Management
4 9 (28.13%) Case Management
4 9 (28.13%) PRINCE2
4 9 (28.13%) RUP
4 9 (28.13%) SFIA
4 9 (28.13%) TDD
4 9 (28.13%) Waterfall
5 8 (25.00%) Service Management
6 7 (21.88%) Business Analysis
6 7 (21.88%) Capacity Planning
6 7 (21.88%) Continuous Improvement
6 7 (21.88%) IT Strategy
6 7 (21.88%) Technical Architecture
6 7 (21.88%) TOGAF
6 7 (21.88%) Virtual Environments
6 7 (21.88%) Zachman Framework
7 6 (18.75%) Cybersecurity
Programming Languages
1 1 (3.13%) C
1 1 (3.13%) Java
1 1 (3.13%) SQL
Qualifications
1 9 (28.13%) ITIL Foundation Certificate
2 3 (9.38%) SC Cleared
2 3 (9.38%) Security Cleared
3 2 (6.25%) PRINCE2 Certification
4 1 (3.13%) ITIL Certification
Quality Assurance & Compliance
1 2 (6.25%) QA
2 1 (3.13%) PMO
2 1 (3.13%) SLA
System Software
1 7 (21.88%) Virtual Desktop
Systems Management
1 1 (3.13%) Puppet
1 1 (3.13%) ZABBIX
Vendors
1 7 (21.88%) Pega
2 3 (9.38%) Sun
3 1 (3.13%) Google
3 1 (3.13%) Microsoft