Period
to 22 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Telford with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 July 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Shropshire > Telford
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 37 28 15
Rank change year-on-year -9 -13 +16
Permanent jobs citing SLA 4 33 44
As % of all permanent IT jobs advertised in Telford 1.68% 9.17% 9.15%
As % of the Quality Assurance & Compliance category 26.67% 40.74% 58.67%
Number of salaries quoted 4 37 36
Telford median annual salary £25,750 £45,000 £37,500
Median salary % change year-on-year -42.78% +20.00% +30.43%
10th Percentile £19,325 £31,250 £25,500
90th Percentile £45,321 £71,500 £47,500
Shropshire median annual salary £26,000 £45,000 £37,500
% change year-on-year -42.22% +20.00% +25.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Telford with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Telford
Permanent vacancies with a requirement for quality assurance or compliance skills 15 81 75
As % of all permanent IT jobs advertised in Telford 6.30% 22.50% 15.59%
Number of salaries quoted 10 61 50
Telford median annual salary £39,694 £45,000 £35,000
Median salary % change year-on-year -11.79% +28.57% -4.11%
10th Percentile £21,275 £28,250 £26,250
90th Percentile £65,500 £71,500 £47,500
Shropshire median annual salary £37,500 £45,000 £34,728
% change year-on-year -16.67% +29.58% +0.66%

SLA
Job Vacancy Trend in Telford

Job postings citing SLA as a percentage of all IT jobs advertised in Telford.

Job vacancy trend for SLA in Telford

SLA
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Telford.

Salary trend for SLA in Telford

SLA
Salary Histogram in Telford

The salary distribution of IT jobs citing SLA in Telford over the 6 months to 22 July 2018.

Salary histogram for SLA in Telford

For the 6 months to 22 July 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Telford region with a requirement for SLA.

1 2 (50.00%) Active Directory
1 2 (50.00%) Windows
1 2 (50.00%) Windows Server 2012
1 2 (50.00%) Windows Server
2 1 (25.00%) IT Strategy
2 1 (25.00%) Tech Ops
2 1 (25.00%) Mentoring
2 1 (25.00%) Analytical Skills
2 1 (25.00%) Data Centre
2 1 (25.00%) Windows 10
2 1 (25.00%) Microsoft
2 1 (25.00%) Microsoft Office
2 1 (25.00%) ITIL
2 1 (25.00%) Degree
2 1 (25.00%) Problem Management
2 1 (25.00%) Mac OS
2 1 (25.00%) Windows 7

SLA
Co-occurring IT Skills in Telford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Office
Job Titles
1 1 (25.00%) Head of ICT
1 1 (25.00%) Head of Infrastructure
1 1 (25.00%) Head of IT
1 1 (25.00%) Head of IT Infrastructure
1 1 (25.00%) Head of IT Services
1 1 (25.00%) IT Support
1 1 (25.00%) Service Desk Manager
1 1 (25.00%) Service Desk Team Leader
1 1 (25.00%) Service Manager
1 1 (25.00%) Team Leader
1 1 (25.00%) Trainee
1 1 (25.00%) Trainee IT Support
Miscellaneous
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Data Centre
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows Server
1 2 (50.00%) Windows Server 2012
2 1 (25.00%) Mac OS
2 1 (25.00%) Windows 10
2 1 (25.00%) Windows 7
Processes & Methodologies
1 1 (25.00%) IT Strategy
1 1 (25.00%) ITIL
1 1 (25.00%) Mentoring
1 1 (25.00%) Problem Management
1 1 (25.00%) Tech Ops
Qualifications
1 1 (25.00%) Degree
System Software
1 2 (50.00%) Active Directory
Vendors
1 1 (25.00%) Microsoft