Period
to 22 January 2018

The median annual salary for a Support Analyst was £45,000 in advertised job vacancies in Telford during the 6 months to 22 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Shropshire > Telford
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 36 41 36
Rank change year-on-year +5 -5 -3
Permanent jobs requiring a Support Analyst 11 7 5
As % of all permanent IT jobs advertised in Telford 4.00% 2.13% 1.88%
As % of the Job Titles category 4.10% 2.20% 1.90%
Number of salaries quoted 9 5 5
Telford median annual salary £45,000 £23,500 £27,500
Median salary % change year-on-year +91.49% -14.55% +25.00%
10th Percentile £20,750 £22,750 £21,750
90th Percentile £46,125 £27,250 £34,200
Shropshire median annual salary £37,500 £23,500 £27,500
% change year-on-year +59.57% -14.55% +10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Telford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Telford
Permanent vacancies in Telford with a recognized job title 268 318 263
% of permanent IT jobs with a recognized job title 97.45% 96.95% 98.87%
Number of salaries quoted 194 205 211
Telford median annual salary £37,000 £37,626 £45,000
Median salary % change year-on-year -1.66% -16.39% +45.16%
10th Percentile £20,500 £21,750 £26,250
90th Percentile £67,500 £56,000 £65,480
Shropshire median annual salary £35,500 £37,563 £42,500
% change year-on-year -5.49% -11.62% +30.77%

Support Analyst
Job Vacancy Trend in Telford

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Telford.

Job vacancy trend for Support Analyst in Telford

Support Analyst
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Telford.

Salary trend for Support Analyst in Telford

Support Analyst
Salary Histogram in Telford

The salary distribution of IT jobs citing Support Analyst in Telford over the 6 months to 22 January 2018.

Salary histogram for Support Analyst in Telford

Support Analyst Skill Set
Top 27 Co-occurring IT Skills in Telford

For the 6 months to 22 January 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Telford region featuring Support Analyst in the job title.

1 8 (72.73%) CISSP
1 8 (72.73%) Internet
1 8 (72.73%) CISM
1 8 (72.73%) Stakeholder Management
1 8 (72.73%) Agile Software Development
1 8 (72.73%) SC Cleared
1 8 (72.73%) Security Cleared
1 8 (72.73%) Cybersecurity
1 8 (72.73%) CESG Certified Professional
1 8 (72.73%) GDPR
1 8 (72.73%) Cyber Essentials
1 8 (72.73%) IT Strategy
2 2 (18.18%) Windows
2 2 (18.18%) Active Directory
2 2 (18.18%) Citrix
2 2 (18.18%) Firewall
3 1 (9.09%) iPad
3 1 (9.09%) Dynamics AX
3 1 (9.09%) Finance
3 1 (9.09%) Manufacturing
3 1 (9.09%) SQL
3 1 (9.09%) ITIL
3 1 (9.09%) ERP
3 1 (9.09%) MS Exchange
3 1 (9.09%) SLA
3 1 (9.09%) Project Management
3 1 (9.09%) Windows Server

Support Analyst Skill Set
Co-occurring IT Skills in Telford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) MS Exchange
Business Applications
1 1 (9.09%) Dynamics AX
Communications & Networking
1 8 (72.73%) Internet
2 2 (18.18%) Firewall
General
1 1 (9.09%) Finance
1 1 (9.09%) Manufacturing
Miscellaneous
1 1 (9.09%) iPad
Operating Systems
1 2 (18.18%) Windows
2 1 (9.09%) Windows Server
Processes & Methodologies
1 8 (72.73%) Agile Software Development
1 8 (72.73%) Cybersecurity
1 8 (72.73%) IT Strategy
1 8 (72.73%) Stakeholder Management
2 1 (9.09%) ERP
2 1 (9.09%) ITIL
2 1 (9.09%) Project Management
Programming Languages
1 1 (9.09%) SQL
Qualifications
1 8 (72.73%) CESG Certified Professional
1 8 (72.73%) CISM
1 8 (72.73%) CISSP
1 8 (72.73%) SC Cleared
1 8 (72.73%) Security Cleared
Quality Assurance & Compliance
1 8 (72.73%) Cyber Essentials
1 8 (72.73%) GDPR
2 1 (9.09%) SLA
System Software
1 2 (18.18%) Active Directory
Vendors
1 2 (18.18%) Citrix