Period
to 22 November 2017

The median annual salary for a Technical Support was £45,000 in advertised job vacancies in Telford during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Shropshire > Telford
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 41 44 40
Rank change year-on-year +3 -4 -9
Permanent jobs requiring a Technical Support 14 5 3
As % of all permanent IT jobs advertised in Telford 4.00% 1.19% 0.93%
As % of the Job Titles category 4.22% 1.27% 0.97%
Number of salaries quoted 8 5 3
Telford median annual salary £45,000 £42,500 £27,500
Median salary % change year-on-year +5.88% +54.55% -11.29%
10th Percentile £23,050 £25,750 £26,250
90th Percentile £56,375 £43,750 £32,350
Shropshire median annual salary £45,000 £42,500 £29,500
% change year-on-year +5.88% +44.07% -4.84%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Telford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Telford
Permanent vacancies in Telford with a recognized job title 332 394 308
% of permanent IT jobs with a recognized job title 94.86% 94.03% 95.36%
Number of salaries quoted 233 276 211
Telford median annual salary £40,000 £39,250 £40,000
Median salary % change year-on-year +1.91% -1.88% +23.08%
10th Percentile £22,813 £22,750 £23,500
90th Percentile £70,485 £58,750 £65,480
Shropshire median annual salary £37,500 £38,500 £37,500
% change year-on-year -2.60% +2.67% +7.14%

Technical Support
Job Vacancy Trend in Telford

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Telford.

Job vacancy trend for Technical Support in Telford

Technical Support
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Telford.

Salary trend for Technical Support in Telford

Technical Support
Salary Histogram in Telford

The salary distribution of IT jobs citing Technical Support in Telford over the 6 months to 22 November 2017.

Salary histogram for Technical Support in Telford

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Telford

For the 6 months to 22 November 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Telford region featuring Technical Support in the job title.

1 11 (78.57%) Stakeholder Management
1 11 (78.57%) Agile Software Development
2 9 (64.29%) Windows
3 8 (57.14%) DNS
4 7 (50.00%) VMware
4 7 (50.00%) Microsoft
4 7 (50.00%) Active Directory
4 7 (50.00%) Windows Server 2003
4 7 (50.00%) Internet
4 7 (50.00%) Windows Server
5 6 (42.86%) DHCP
5 6 (42.86%) Mentoring
5 6 (42.86%) Microsoft Data Protection Manager
5 6 (42.86%) Microsoft Clustering
5 6 (42.86%) Change Management
5 6 (42.86%) MCITP
5 6 (42.86%) WSUS
5 6 (42.86%) SCCM
5 6 (42.86%) SCOM
5 6 (42.86%) VMware Infrastructure
5 6 (42.86%) PowerShell
5 6 (42.86%) Windows Server 2008
5 6 (42.86%) Hyper-V
5 6 (42.86%) NAS
5 6 (42.86%) UAG
5 6 (42.86%) Root Cause Analysis
5 6 (42.86%) Infrastructure Management
5 6 (42.86%) Microsoft Certification
5 6 (42.86%) SAN
5 6 (42.86%) MCSE

Technical Support Skill Set
Co-occurring IT Skills in Telford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) Exchange Server 2003
1 1 (7.14%) Exchange Server 2013
1 1 (7.14%) MS Exchange
Communications & Networking
1 8 (57.14%) DNS
2 7 (50.00%) Internet
3 6 (42.86%) DHCP
3 6 (42.86%) NAS
3 6 (42.86%) SAN
4 2 (14.29%) ADSL
4 2 (14.29%) SMTP
Libraries, Frameworks & Software Standards
1 6 (42.86%) WAP
Miscellaneous
1 6 (42.86%) Clustering
Operating Systems
1 9 (64.29%) Windows
2 7 (50.00%) Windows Server
2 7 (50.00%) Windows Server 2003
3 6 (42.86%) Windows Server 2008
4 2 (14.29%) Linux
4 2 (14.29%) Unix
Processes & Methodologies
1 11 (78.57%) Agile Software Development
1 11 (78.57%) Stakeholder Management
2 6 (42.86%) Change Management
2 6 (42.86%) Infrastructure Management
2 6 (42.86%) Mentoring
2 6 (42.86%) Root Cause Analysis
2 6 (42.86%) Service Management
3 5 (35.71%) Cybersecurity
3 5 (35.71%) IT Strategy
4 1 (7.14%) Disaster Recovery
Programming Languages
1 6 (42.86%) PowerShell
Qualifications
1 6 (42.86%) MCITP
1 6 (42.86%) MCSA
1 6 (42.86%) MCSE
1 6 (42.86%) Microsoft Certification
2 5 (35.71%) CESG Certified Professional
2 5 (35.71%) CISM
2 5 (35.71%) CISSP
2 5 (35.71%) SC Cleared
2 5 (35.71%) Security Cleared
Quality Assurance & Compliance
1 5 (35.71%) Cyber Essentials
1 5 (35.71%) GDPR
2 2 (14.29%) SLA
System Software
1 7 (50.00%) Active Directory
2 6 (42.86%) Hyper-V
2 6 (42.86%) UAG
2 6 (42.86%) VMware Infrastructure
3 1 (7.14%) vSphere
Systems Management
1 6 (42.86%) Microsoft Clustering
1 6 (42.86%) Microsoft Data Protection Manager
1 6 (42.86%) SCCM
1 6 (42.86%) SCOM
1 6 (42.86%) WSUS
Vendors
1 7 (50.00%) Microsoft
1 7 (50.00%) VMware
2 1 (7.14%) Veeam