Customer Service Job Trends in Thatcham

Customer Service
Berkshire > Thatcham

The table below provides summary statistics and salary benchmarking for jobs advertised in Thatcham requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 16 October 2025, with comparisons to the same periods in the previous two years.

6 months to
16 Oct 2025
Same period 2024 Same period 2023
Rank 7 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 1 0 0
As % of all permanent jobs in Thatcham 5.26% - -
As % of the Processes & Methodologies category 5.88% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £35,500 - -
Median annual salary (50th Percentile) £36,000 - -
75th Percentile £36,500 - -
90th Percentile - - -
Berkshire median annual salary £29,350 £38,250 £50,000
% change year-on-year -23.27% -23.50% +66.67%

All Process and Methodology Skills
Thatcham

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Thatcham.

Permanent vacancies with a requirement for process or methodology skills 17 17 3
As % of all permanent jobs advertised in Thatcham 89.47% 70.83% 100.00%
Number of salaries quoted 15 11 3
10th Percentile - £31,250 -
25th Percentile £22,750 - £52,500
Median annual salary (50th Percentile) £23,500 £45,000 £55,000
Median % change year-on-year -47.78% -18.18% -
75th Percentile £28,375 £50,000 £60,000
90th Percentile £45,500 - £61,500
Berkshire median annual salary £47,500 £60,000 £55,000
% change year-on-year -20.83% +9.09% -8.33%

Customer Service
Job Vacancy Trend in Thatcham

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Thatcham.

Customer Service job vacancy trend in Thatcham

Customer Service
Salary Trend in Thatcham

Salary distribution trend for jobs in Thatcham citing Customer Service.

Salary distribution trend for jobs in Thatcham citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Thatcham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) Ethernet
1 1 (100.00%) LAN
1 1 (100.00%) TCP/IP
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
1 1 (100.00%) Wi-Fi
Job Titles
1 1 (100.00%) 2nd/3rd Line Support
1 1 (100.00%) 2nd/3rd Line Support Engineer
1 1 (100.00%) 3rd Line Engineer
1 1 (100.00%) 3rd Line Support
1 1 (100.00%) 3rd Line Support Engineer
1 1 (100.00%) Support Engineer
Miscellaneous
1 1 (100.00%) FMCG
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft