Customer Service Job Trends in Trowbridge

Customer Service
Wiltshire > Trowbridge

The table below provides summary statistics and salary benchmarking for jobs advertised in Trowbridge requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 1 May 2026, with comparisons to the same periods in the previous two years.

6 months to
1 May 2026
Same period 2025 Same period 2024
Rank 2 - 14
Rank change year-on-year - - -2
Permanent jobs citing Customer Service 12 0 4
As % of all permanent jobs in Trowbridge 33.33% - 9.76%
As % of the Processes & Methodologies category 50.00% - 9.76%
Number of salaries quoted 2 0 4
10th Percentile - - £27,900
25th Percentile - - £30,375
Median annual salary (50th Percentile) £91,436 - £51,138
Median % change year-on-year - - -26.95%
75th Percentile - - £70,613
90th Percentile - - -
Wiltshire median annual salary £37,500 £40,000 £30,000
% change year-on-year -6.25% +33.33% -14.29%

All Process & Methodology Skills
Trowbridge

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Trowbridge.

Permanent vacancies with a requirement for process or methodology skills 24 4 41
As % of all permanent jobs advertised in Trowbridge 66.67% 100.00% 100.00%
Number of salaries quoted 11 4 39
10th Percentile - £51,720 £27,500
25th Percentile £35,000 £51,900 £35,288
Median annual salary (50th Percentile) £55,000 £60,750 £50,000
Median % change year-on-year -9.47% +21.50% +33.33%
75th Percentile £60,000 £69,063 £52,500
90th Percentile £91,436 £69,625 £62,000
Wiltshire median annual salary £52,500 £51,058 £50,000
% change year-on-year +2.82% +2.12% -

Customer Service
Job Vacancy Trend in Trowbridge

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Trowbridge.

Customer Service job vacancy trend in Trowbridge

Customer Service
Salary Trend in Trowbridge

Salary distribution trend for jobs in Trowbridge citing Customer Service.

Salary distribution trend for jobs in Trowbridge citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Trowbridge by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (50.00%) Microsoft Exchange
Applications
1 3 (25.00%) Microsoft Office
Cloud Services
1 9 (75.00%) Microsoft 365
2 6 (50.00%) Azure
Communications & Networking
1 6 (50.00%) DHCP
1 6 (50.00%) DNS
Database & Business Intelligence
1 6 (50.00%) Amazon RDS
General
1 12 (100.00%) Social Skills
2 6 (50.00%) Analytical Skills
3 3 (25.00%) Back Office
3 3 (25.00%) Finance
3 3 (25.00%) Legal
3 3 (25.00%) Organisational Skills
Job Titles
1 6 (50.00%) Systems Engineer
2 3 (25.00%) Desktop Engineer
2 3 (25.00%) Desktop Support
2 3 (25.00%) Desktop Support Engineer
2 3 (25.00%) Site Engineer
2 3 (25.00%) Support Engineer
Miscellaneous
1 6 (50.00%) Legacy Systems
2 3 (25.00%) Podcast
2 3 (25.00%) Virtual Team
2 3 (25.00%) Web Conferencing
Operating Systems
1 9 (75.00%) Windows
2 6 (50.00%) Linux
2 6 (50.00%) Windows Server
2 6 (50.00%) Windows Server 2016
3 3 (25.00%) Windows 10
Processes & Methodologies
1 9 (75.00%) Customer Experience
2 6 (50.00%) Email Filtering
2 6 (50.00%) Kalman Filter
2 6 (50.00%) Migration
2 6 (50.00%) Problem-Solving
2 6 (50.00%) Vulnerability Remediation
2 6 (50.00%) Vulnerability Scanning
2 6 (50.00%) Web Filtering
3 3 (25.00%) Analytics
3 3 (25.00%) Continuous Improvement
3 3 (25.00%) Customer Acquisition
3 3 (25.00%) Cybersecurity
3 3 (25.00%) ITIL
3 3 (25.00%) Patch Management
3 3 (25.00%) People Management
3 3 (25.00%) Software Deployment
3 3 (25.00%) Ticket Management
Qualifications
1 9 (75.00%) SC Cleared
1 9 (75.00%) Security Cleared
2 3 (25.00%) BPSS Clearance
2 3 (25.00%) CTC Cleared
2 3 (25.00%) Degree
Quality Assurance & Compliance
1 6 (50.00%) Cyber Essentials
1 6 (50.00%) PCI DSS
2 3 (25.00%) SLA
System Software
1 6 (50.00%) Active Directory
1 6 (50.00%) Hyper-V
1 6 (50.00%) Terminal Server
Vendors
1 6 (50.00%) Brocade
1 6 (50.00%) Microsoft
1 6 (50.00%) Nimble Storage
1 6 (50.00%) SolarWinds
1 6 (50.00%) Splunk
1 6 (50.00%) Tanium
1 6 (50.00%) Veeam
1 6 (50.00%) VMware
2 3 (25.00%) Cisco