1st/2nd Line Support Job Trends in Twickenham

1st/2nd Line Support
Richmond upon Thames > Twickenham

The median 1st/2nd Line Support salary in Twickenham is £33,500 per year, according to job vacancies posted during the 6 months leading to 15 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Dec 2025
Same period 2024 Same period 2023
Rank 7 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Support 1 0 0
As % of all permanent jobs in Twickenham 8.33% - -
As % of the Job Titles category 9.09% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £32,750 - -
Median annual salary (50th Percentile) £33,500 - -
75th Percentile £34,250 - -
90th Percentile - - -
Richmond upon Thames median annual salary £33,500 - -

All Permanent IT Job Vacancies
Twickenham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Twickenham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Twickenham with a recognized job title 11 22 5
% of permanent jobs with a recognized job title 91.67% 84.62% 100.00%
Number of salaries quoted 6 7 2
10th Percentile £30,500 £43,887 £32,418
25th Percentile £37,063 £53,625 £34,169
Median annual salary (50th Percentile) £50,000 £61,350 £37,714
Median % change year-on-year -18.50% +62.67% -24.57%
75th Percentile £63,125 £68,750 £40,633
90th Percentile £67,500 - £42,009
Richmond upon Thames median annual salary £45,000 £67,500 £50,000
% change year-on-year -33.33% +35.00% -4.76%

1st/2nd Line Support
Job Vacancy Trend in Twickenham

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in Twickenham.

1st/2nd Line Support job vacancy trend in Twickenham

1st/2nd Line Support
Salary Trend in Twickenham

Salary distribution trend for 1st/2nd Line Support job vacancies in Twickenham.

Salary distribution trend for 1st/2nd Line Support job vacancies in Twickenham

1st/2nd Line Support Skill Set
Top 9 Co-Occurring Skills & Capabilities in Twickenham

For the 6 months to 15 December 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Twickenham region featuring 1st/2nd Line Support in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) HP
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) PowerShell
1 1 (100.00%) VPN
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server 2019

1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Twickenham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) VPN
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server 2019
Programming Languages
1 1 (100.00%) PowerShell
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) HP
1 1 (100.00%) Microsoft