2nd/3rd Line Support Job Trends in Tyne and Wear

2nd/3rd Line Support
North East > Tyne and Wear

As of 6 June 2026, there is not enough information available from job vacancies posted within the last 6 months to determine the median 2nd/3rd Line Support salary in Tyne and Wear.

6 months to
6 Jun 2026
Same period 2025 Same period 2024
Rank 96 - 77
Rank change year-on-year - - +14
Permanent jobs requiring a 2nd/3rd Line Support 4 0 25
As % of all permanent jobs in Tyne and Wear 0.22% - 1.68%
As % of the Job Titles category 0.23% - 1.73%
Number of salaries quoted 0 0 25
10th Percentile - - -
25th Percentile - - £31,250
Median annual salary (50th Percentile) - - £32,500
75th Percentile - - £33,750
90th Percentile - - £35,000
North East median annual salary - - £32,500

All Permanent IT Job Roles
Tyne and Wear

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Tyne and Wear with a recognized job title 1,714 414 1,447
% of permanent jobs with a recognized job title 95.70% 93.24% 96.98%
Number of salaries quoted 1,369 279 1,200
10th Percentile £30,000 £25,000 £26,250
25th Percentile £40,000 £32,750 £35,920
Median annual salary (50th Percentile) £50,000 £51,000 £47,500
Median % change year-on-year -1.96% +7.37% -9.52%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £85,000 £80,250 £75,772
North East median annual salary £50,000 £50,000 £46,457
% change year-on-year - +7.63% -4.21%

2nd/3rd Line Support
Job Vacancy Trend in Tyne and Wear

Historical trend showing the proportion of permanent IT job postings featuring '2nd/3rd Line Support' in the job title relative to all permanent IT jobs advertised in Tyne and Wear.

2nd/3rd Line Support job vacancy trend in Tyne and Wear

2nd/3rd Line Support
Salary Trend in Tyne and Wear

Salary distribution trend for 2nd/3rd Line Support job vacancies in Tyne and Wear.

Salary distribution trend for 2nd/3rd Line Support job vacancies in Tyne and Wear

2nd/3rd Line Support
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support within the Tyne and Wear region over the 6 months to 6 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North Shields - 4 - - 1
2nd/3rd Line Support
North East

2nd/3rd Line Support Skill Set
Top 8 Co-Occurring Skills & Capabilities in Tyne and Wear

For the 6 months to 6 June 2026, 2nd/3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region featuring 2nd/3rd Line Support in the job title.

1 3 (75.00%) Active Directory
1 3 (75.00%) Microsoft
1 3 (75.00%) Proactive Maintenance
1 3 (75.00%) Problem-Solving
1 3 (75.00%) SharePoint
1 3 (75.00%) VMware
1 3 (75.00%) VMware Infrastructure
1 3 (75.00%) Wireless

2nd/3rd Line Support Skill Set
Co-Occurring Skills & Capabilities in Tyne and Wear by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (75.00%) SharePoint
Communications & Networking
1 3 (75.00%) Wireless
General
1 3 (75.00%) Social Skills
Processes & Methodologies
1 3 (75.00%) Proactive Maintenance
1 3 (75.00%) Problem-Solving
System Software
1 3 (75.00%) Active Directory
1 3 (75.00%) VMware Infrastructure
Vendors
1 3 (75.00%) Microsoft
1 3 (75.00%) VMware