Help Desk Adviser Jobs in the UK excluding London

Help Desk Adviser
UK > UK excluding London

The median Help Desk Adviser salary in the UK excluding London is £23,577 per year according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 738 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Adviser 23 0 0
As % of all permanent jobs advertised in the UK excluding London 0.033% - -
As % of the Job Titles category 0.034% - -
Number of salaries quoted 21 0 0
10th Percentile - - -
25th Percentile £22,250 - -
Median annual salary (50th Percentile) £23,577 - -
75th Percentile £26,000 - -
90th Percentile £27,250 - -
UK median annual salary £23,577 - -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,781 53,729 68,078
% of permanent jobs with a recognized job title 94.80% 89.16% 95.76%
Number of salaries quoted 47,253 30,499 42,724
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,251 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Help Desk Adviser
Job Vacancy Trend in the UK excluding London

Job postings that featured Help Desk Adviser in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Help Desk Adviser in the UK excluding London

Help Desk Adviser
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Help Desk Adviser in the UK excluding London.

Salary trend for Help Desk Adviser in the UK excluding London

Help Desk Adviser
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Adviser within the UK excluding London region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England - 12 £26,000 - 1
North West - 11 £26,000 - 1
Scotland - 6 £22,500 -
East of England - 3 £26,674 - 1
South East - 1 £22,500 - 1
South West - 1 £23,577 - 1
Yorkshire - 1 £20,500 -
Help Desk Adviser
UK

Help Desk Adviser Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 7 May 2024, Help Desk Adviser job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Help Desk Adviser in the job title.

1 15 (65.22%) Customer Service
2 8 (34.78%) Social Skills
3 6 (26.09%) GDPR
4 5 (21.74%) Problem-Solving
5 4 (17.39%) SLA
5 4 (17.39%) Microsoft Office
5 4 (17.39%) Facilities Management
6 3 (13.04%) JSON
6 3 (13.04%) QA
6 3 (13.04%) User Acceptance Testing
6 3 (13.04%) XML
6 3 (13.04%) Knowledge Transfer
6 3 (13.04%) Product Ownership
7 2 (8.70%) Mathematics
7 2 (8.70%) Public Sector
7 2 (8.70%) Microsoft Excel
7 2 (8.70%) Service Delivery
7 2 (8.70%) ITSM
7 2 (8.70%) Finance
7 2 (8.70%) Microsoft
7 2 (8.70%) NHS
7 2 (8.70%) Continuous Improvement
7 2 (8.70%) Microsoft 365
7 2 (8.70%) DBS Check
7 2 (8.70%) Disclosure Scotland
7 2 (8.70%) CAFM
8 1 (4.35%) JIRA
8 1 (4.35%) Service Management
8 1 (4.35%) Freshdesk
8 1 (4.35%) Onboarding

Help Desk Adviser Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (17.39%) Microsoft Office
2 2 (8.70%) Microsoft Excel
Cloud Services
1 2 (8.70%) Microsoft 365
Development Applications
1 1 (4.35%) JIRA
General
1 8 (34.78%) Social Skills
2 2 (8.70%) Finance
2 2 (8.70%) Public Sector
Libraries, Frameworks & Software Standards
1 3 (13.04%) JSON
1 3 (13.04%) XML
Miscellaneous
1 3 (13.04%) Product Ownership
2 2 (8.70%) NHS
3 1 (4.35%) Onboarding
Processes & Methodologies
1 15 (65.22%) Customer Service
2 5 (21.74%) Problem-Solving
3 4 (17.39%) Facilities Management
4 3 (13.04%) Knowledge Transfer
4 3 (13.04%) User Acceptance Testing
5 2 (8.70%) CAFM
5 2 (8.70%) Continuous Improvement
5 2 (8.70%) ITSM
5 2 (8.70%) Mathematics
5 2 (8.70%) Service Delivery
6 1 (4.35%) Service Management
Qualifications
1 2 (8.70%) DBS Check
Quality Assurance & Compliance
1 6 (26.09%) GDPR
2 4 (17.39%) SLA
3 3 (13.04%) QA
4 2 (8.70%) Disclosure Scotland
Vendors
1 2 (8.70%) Microsoft
2 1 (4.35%) Freshdesk