The median annual salary for a Help Desk Adviser was £23,750 in advertised job vacancies during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Help Desk Adviser
UK
Rank 850 930 946
Rank change year-on-year +80 +16  
Permanent jobs requiring a Help Desk Adviser 7 18 13
As % of all permanent IT jobs advertised in the UK 0.008% 0.017% 0.012%
As % of the Job Titles category 0.009% 0.018% 0.013%
Number of salaries quoted 5 15 13
Median salary £23,750 £18,000 £22,500
Median salary % change year-on-year +31.94% -20.00%  
UK excluding London median salary £19,000 £18,000 £22,500
% change year-on-year +5.55% -20.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81782 99209 102096
As % of all permanent IT job vacancies advertised in the UK 96.26% 96.37% 96.63%
Number of salaries quoted 67852 83080 83346
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Adviser
Job Vacancy Trend

The job posting trend of jobs advertised that featured Help Desk Adviser in the job title.

Job vacancy trend for Help Desk Adviser in the UK

Help Desk Adviser
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Adviser.

Salary trend for Help Desk Adviser in the UK

Help Desk Adviser
Salary Histogram

The salary distribution of IT jobs citing Help Desk Adviser over the 3 months to 24 March 2017.

Salary histogram for Help Desk Adviser in the UK

Help Desk Adviser
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Adviser within the UK over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +88 7 £23,750 +31.94% 2
West Midlands - 4 £23,750 - 1
Birmingham - 3 £19,000 - 1
London - 1 £32,000 -
East Midlands - 1 £16,500 -
South West - 1 £28,500 -
Derby - 1 £16,500 -
Nottingham - 1 £16,500 -
Worcester - 1 £28,500 -
Derbyshire - 1 £16,500 -
Nottinghamshire - 1 £16,500 -
Bristol - 1 £28,500 -
Worcestershire - 1 £28,500 -

Help Desk Adviser Skill Set
Top 30 Related IT Skills

For the 6 months to 24 March 2017, Help Desk Adviser job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Adviser in the job title.

1 11 (91.67%) Microsoft
2 9 (75.00%) Windows
3 5 (41.67%) Microsoft Azure
3 5 (41.67%) Office 365
3 5 (41.67%) C
3 5 (41.67%) MS Excel
3 5 (41.67%) VMware
4 4 (33.33%) B2B
4 4 (33.33%) Cisco
5 3 (25.00%) Google
5 3 (25.00%) Windows Vista
5 3 (25.00%) Mathematics
5 3 (25.00%) VMware Infrastructure
5 3 (25.00%) Windows Server 2008
5 3 (25.00%) Windows 8
5 3 (25.00%) Windows Server 2012
5 3 (25.00%) Analytical Skills
5 3 (25.00%) Hyper-V
5 3 (25.00%) Veeam
5 3 (25.00%) Windows 7
5 3 (25.00%) Root Cause Analysis
5 3 (25.00%) SLA
5 3 (25.00%) Windows XP
5 3 (25.00%) MS Exchange
5 3 (25.00%) SQL
5 3 (25.00%) SQL Server
5 3 (25.00%) MCSE
5 3 (25.00%) MCP
5 3 (25.00%) Backup Exec
5 3 (25.00%) E-Procurement

Help Desk Adviser Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) Blackberry Enterprise Server
1 3 (25.00%) MS Exchange
2 1 (8.33%) Skype for Business
Applications
1 5 (41.67%) MS Excel
2 1 (8.33%) MS PowerPoint
Cloud Services
1 5 (41.67%) Microsoft Azure
1 5 (41.67%) Office 365
2 1 (8.33%) Cloud Computing
Communications & Networking
1 3 (25.00%) Firewall
1 3 (25.00%) SAN
2 1 (8.33%) Broadband
2 1 (8.33%) Internet
2 1 (8.33%) Skype
2 1 (8.33%) Unified Communications
2 1 (8.33%) VoIP
2 1 (8.33%) WebEx
Database & Business Intelligence
1 3 (25.00%) SQL Server
General
1 1 (8.33%) Banking
1 1 (8.33%) Dutch Language
1 1 (8.33%) Finance
1 1 (8.33%) French Language
1 1 (8.33%) German Language
1 1 (8.33%) Italian Language
1 1 (8.33%) Spanish Language
1 1 (8.33%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (8.33%) EDI
1 1 (8.33%) XML
Miscellaneous
1 3 (25.00%) Analytical Skills
1 3 (25.00%) Blackberry
2 2 (16.67%) Driving Licence
3 1 (8.33%) Online Banking
3 1 (8.33%) Video Conferencing
Operating Systems
1 9 (75.00%) Windows
2 3 (25.00%) Windows 7
2 3 (25.00%) Windows 8
2 3 (25.00%) Windows Server 2008
2 3 (25.00%) Windows Server 2012
2 3 (25.00%) Windows Vista
2 3 (25.00%) Windows XP
3 2 (16.67%) Windows Server
Processes & Methodologies
1 4 (33.33%) B2B
2 3 (25.00%) Customer Requirements
2 3 (25.00%) E-Procurement
2 3 (25.00%) Mathematics
2 3 (25.00%) Root Cause Analysis
3 2 (16.67%) Data Analysis
3 2 (16.67%) ITIL
3 2 (16.67%) ITSM
3 2 (16.67%) People Management
3 2 (16.67%) Problem Management
3 2 (16.67%) Service Management
4 1 (8.33%) Cash Management
4 1 (8.33%) Time Management
Programming Languages
1 5 (41.67%) C
2 3 (25.00%) SQL
Qualifications
1 3 (25.00%) MCP
1 3 (25.00%) MCSE
1 3 (25.00%) Microsoft Certification
2 2 (16.67%) Degree
2 2 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 3 (25.00%) SLA
System Software
1 3 (25.00%) Hyper-V
1 3 (25.00%) VMware Infrastructure
2 2 (16.67%) vSphere
Systems Management
1 3 (25.00%) Backup Exec
Vendors
1 11 (91.67%) Microsoft
2 5 (41.67%) VMware
3 4 (33.33%) Cisco
4 3 (25.00%) Citrix
4 3 (25.00%) Google
4 3 (25.00%) Veeam
5 1 (8.33%) Adobe
Oldham
Michael Page Technology
Salary: £20000 - £24000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Nationwide People Ltd
Salary: £20000 - £25000 Per Annum + £5000 car allowance + bens
Posted: 6 days ago