Period
to 24 June 2019

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCE skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCE over the 6 months to 24 June 2019 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Enterprise
UK
6 months to
24 Jun 2019
Same period 2018 Same period 2017
Rank 1065 1158 1055
Rank change year-on-year +93 -103 +68
Permanent jobs citing Cisco UCCE 35 33 151
As % of all permanent IT jobs advertised in the UK 0.024% 0.019% 0.087%
As % of the Systems Management category 0.19% 0.19% 0.99%
Number of salaries quoted 29 29 141
UK median annual salary £45,000 £57,500 £52,500
Median salary % change year-on-year -21.74% +9.52% -12.50%
10th Percentile £28,750 £42,200 £37,500
90th Percentile £64,250 £67,500 £85,000
UK excluding London median annual salary £38,000 £52,500 £42,500
% change year-on-year -27.62% +23.53% -5.56%

Cisco UCCE is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 18,142 17,535 15,227
As % of all permanent IT jobs advertised in the UK 12.59% 10.09% 8.79%
Number of salaries quoted 13,859 13,802 12,328
UK median annual salary £57,500 £55,000 £52,500
Median salary % change year-on-year +4.55% +4.76% +5.00%
10th Percentile £32,500 £31,250 £30,000
90th Percentile £90,000 £85,000 £81,250
UK excluding London median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% +5.88%

Cisco UCCE
Job Vacancy Trend

Job postings citing Cisco UCCE as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCE in the UK

Cisco UCCE
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCE.

Salary trend for Cisco UCCE in the UK

Cisco UCCE
Salary Histogram

The salary distribution of IT jobs citing Cisco UCCE over the 6 months to 24 June 2019.

Salary histogram for Cisco UCCE in the UK

Cisco UCCE
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCE within the UK over the 6 months to 24 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +128 34 £42,500 -26.09% 1
UK excluding London +69 24 £38,000 -27.62% 1
London +81 11 £62,500 +8.70%
East of England +88 7 £31,000 -40.95% 1
North of England +23 6 £42,000 -35.38%
South West +15 6 £42,500 -34.62%
South East +23 4 £42,750 -35.47%
Yorkshire +5 3 £52,500 -19.23%
North West - 3 £31,500 -
Scotland - 1 £62,500 -

For the 6 months to 24 June 2019, IT jobs citing Cisco UCCE also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco UCCE.

1 35 (100.00%) Cisco
2 28 (80.00%) Cisco CUCM
3 26 (74.29%) Cisco UCCX
4 20 (57.14%) Cisco Certification
5 19 (54.29%) CCNA
6 14 (40.00%) VoIP
6 14 (40.00%) CCNP
7 12 (34.29%) Unified Communications
7 12 (34.29%) WebEx
8 10 (28.57%) Skype for Business
8 10 (28.57%) XMPP
9 9 (25.71%) DHCP
9 9 (25.71%) ITIL
9 9 (25.71%) Microsoft
10 8 (22.86%) CCIE
10 8 (22.86%) Telecoms
10 8 (22.86%) IVR
10 8 (22.86%) Data Centre
11 7 (20.00%) Wireless
12 6 (17.14%) Validation
12 6 (17.14%) DNS
12 6 (17.14%) Active Directory
12 6 (17.14%) VMware Infrastructure
12 6 (17.14%) VMware
12 6 (17.14%) Skype
12 6 (17.14%) CCIE Collaboration
12 6 (17.14%) Problem-Solving
13 5 (14.29%) Red Box
13 5 (14.29%) Telepresence
13 5 (14.29%) IP Telephony

Cisco UCCE
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (28.57%) Skype for Business
2 3 (8.57%) MS Exchange
3 1 (2.86%) CMS
Applications
1 4 (11.43%) MS Visio
Business Applications
1 3 (8.57%) Cisco SocialMiner
Cloud Services
1 2 (5.71%) Amazon AWS
2 1 (2.86%) Cloud Computing
2 1 (2.86%) Office 365
Communications & Networking
1 14 (40.00%) VoIP
2 12 (34.29%) Unified Communications
2 12 (34.29%) WebEx
3 9 (25.71%) DHCP
4 7 (20.00%) Wireless
5 6 (17.14%) DNS
5 6 (17.14%) Skype
6 5 (14.29%) IP Telephony
6 5 (14.29%) Network Security
6 5 (14.29%) Telepresence
7 4 (11.43%) BGP
7 4 (11.43%) Cisco IOS
7 4 (11.43%) Cisco IPT
7 4 (11.43%) EIGRP
7 4 (11.43%) H.323
7 4 (11.43%) IPv6
7 4 (11.43%) MPLS
7 4 (11.43%) OSPF
7 4 (11.43%) TCP/IP
7 4 (11.43%) VLAN
Database & Business Intelligence
1 3 (8.57%) SQL Server
2 2 (5.71%) MySQL
Development Applications
1 2 (5.71%) VSS/SourceSafe
General
1 8 (22.86%) Telecoms
2 3 (8.57%) Multimedia
3 2 (5.71%) Finance
4 1 (2.86%) Banking
4 1 (2.86%) Marketing
Job Titles
1 10 (28.57%) Cisco Engineer
2 9 (25.71%) Support Engineer
3 7 (20.00%) Cisco Support
3 7 (20.00%) Voice Engineer
4 6 (17.14%) Cisco Support Engineer
5 5 (14.29%) Architect
6 4 (11.43%) Cisco Architect
6 4 (11.43%) Collaboration Engineer
7 3 (8.57%) Cisco Voice Engineer
7 3 (8.57%) Network Engineer
7 3 (8.57%) Network Team Leader
7 3 (8.57%) Team Leader
7 3 (8.57%) Technical Engineer
7 3 (8.57%) Technical Support
7 3 (8.57%) Technical Support Engineer
8 2 (5.71%) Analyst
8 2 (5.71%) Mitel Engineer
8 2 (5.71%) Network Security Engineer
8 2 (5.71%) Security Engineer
8 2 (5.71%) Support Analyst
Libraries, Frameworks & Software Standards
1 10 (28.57%) XMPP
2 1 (2.86%) Web Services
Miscellaneous
1 8 (22.86%) Data Centre
1 8 (22.86%) IVR
2 5 (14.29%) Video Conferencing
3 3 (8.57%) Analytical Skills
3 3 (8.57%) e-Health
3 3 (8.57%) Management Information System
3 3 (8.57%) Self-Motivation
3 3 (8.57%) Video Editing
4 2 (5.71%) Algorithms
4 2 (5.71%) Virtual Team
Operating Systems
1 2 (5.71%) CentOS
1 2 (5.71%) Unix
Processes & Methodologies
1 9 (25.71%) ITIL
2 6 (17.14%) Problem-Solving
2 6 (17.14%) Validation
3 3 (8.57%) Commercial Awareness
3 3 (8.57%) Computer Science
3 3 (8.57%) Customer Requirements
3 3 (8.57%) High Availability
3 3 (8.57%) Line Management
3 3 (8.57%) Load Balancing
3 3 (8.57%) Network Architecture
3 3 (8.57%) Network Design
3 3 (8.57%) Preventative Maintenance
3 3 (8.57%) Risk Assessment
3 3 (8.57%) Root Cause Analysis
3 3 (8.57%) Service Delivery
3 3 (8.57%) Time Management
3 3 (8.57%) Virtual Environments
4 2 (5.71%) Change Management
4 2 (5.71%) Cisco ICM Scripting
4 2 (5.71%) Migration
Programming Languages
1 3 (8.57%) PowerShell
2 2 (5.71%) SQL
Qualifications
1 20 (57.14%) Cisco Certification
2 19 (54.29%) CCNA
3 14 (40.00%) CCNP
4 8 (22.86%) CCIE
5 6 (17.14%) CCIE Collaboration
6 5 (14.29%) Degree
7 3 (8.57%) Computer Science Degree
8 2 (5.71%) Security Cleared
9 1 (2.86%) CCNP Voice
9 1 (2.86%) CCVP
Quality Assurance & Compliance
1 5 (14.29%) SLA
2 1 (2.86%) PCI DSS
2 1 (2.86%) PMO
2 1 (2.86%) QA
System Software
1 6 (17.14%) Active Directory
1 6 (17.14%) VMware Infrastructure
2 2 (5.71%) iptables
2 2 (5.71%) VMware ESXi
Systems Management
1 28 (80.00%) Cisco CUCM
2 26 (74.29%) Cisco UCCX
3 2 (5.71%) vCenter Server
3 2 (5.71%) vMotion
4 1 (2.86%) Cisco IPCC
Vendors
1 35 (100.00%) Cisco
2 9 (25.71%) Microsoft
3 6 (17.14%) VMware
4 5 (14.29%) F5
4 5 (14.29%) Red Box
5 4 (11.43%) Polycom
5 4 (11.43%) Verint
6 3 (8.57%) CA
6 3 (8.57%) CheckPoint
6 3 (8.57%) Mitel
6 3 (8.57%) Remedy
7 2 (5.71%) Avaya
7 2 (5.71%) Palo Alto
7 2 (5.71%) ServiceNow
8 1 (2.86%) BT
8 1 (2.86%) Dell
8 1 (2.86%) EMC
8 1 (2.86%) Genesys
8 1 (2.86%) NetApp
8 1 (2.86%) Speakerbus