Period
to 21 August 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCE skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCE over the 6 months to 21 August 2018 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Enterprise
UK
6 months to
21 Aug 2018
Same period 2017 Same period 2016
Rank 1137 1080 1121
Rank change year-on-year -57 +41 +94
Permanent jobs citing Cisco UCCE 21 120 159
As % of all permanent IT jobs advertised in the UK 0.012% 0.068% 0.081%
As % of the Systems Management category 0.12% 0.76% 0.91%
Number of salaries quoted 19 102 113
UK median annual salary £55,000 £52,500 £60,000
Median salary % change year-on-year +4.76% -12.50% +4.35%
10th Percentile £36,000 £37,500 £37,500
90th Percentile £82,500 £85,000 £70,000
UK excluding London median annual salary £52,500 £45,000 £42,500
% change year-on-year +16.67% +5.88% -13.27%

Cisco UCCE is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 17,612 15,736 17,555
As % of all permanent IT jobs advertised in the UK 10.42% 8.93% 8.91%
Number of salaries quoted 14,021 12,714 14,276
UK median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +5.26%
10th Percentile £31,250 £30,750 £31,000
90th Percentile £85,000 £82,500 £76,250
UK excluding London median annual salary £47,500 £45,000 £44,000
% change year-on-year +5.56% +2.27% +3.53%

Cisco UCCE
Job Vacancy Trend

Job postings citing Cisco UCCE as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCE in the UK

Cisco UCCE
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCE.

Salary trend for Cisco UCCE in the UK

Cisco UCCE
Salary Histogram

The salary distribution of IT jobs citing Cisco UCCE over the 6 months to 21 August 2018.

Salary histogram for Cisco UCCE in the UK

Cisco UCCE
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCE within the UK over the 6 months to 21 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -56 21 £55,000 +4.27% 8
UK excluding London -8 15 £52,500 +16.67% 4
East of England +30 7 £52,500 +10.53%
London -47 5 £57,500 - 4
West Midlands +18 4 £36,000 -20.00% 2
Midlands -10 4 £36,000 -15.29% 2
South East +2 2 £68,750 +44.74% 1
Yorkshire +29 1 £65,000 +40.54%
North of England +29 1 £65,000 +23.81%
South West - 1 £65,000 - 1

For the 6 months to 21 August 2018, IT jobs citing Cisco UCCE also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco UCCE.

1 21 (100.00%) Cisco
2 12 (57.14%) Cisco UCCX
3 11 (52.38%) Cisco CUCM
4 10 (47.62%) Unified Communications
5 7 (33.33%) Video Conferencing
6 6 (28.57%) Verint
6 6 (28.57%) CCNP
6 6 (28.57%) H.323
6 6 (28.57%) Cisco Certification
7 5 (23.81%) Finance
7 5 (23.81%) CCVP
8 4 (19.05%) Telepresence
8 4 (19.05%) MPLS
8 4 (19.05%) WAN
9 3 (14.29%) OSPF
9 3 (14.29%) BGP
9 3 (14.29%) DSL
9 3 (14.29%) EIGRP
9 3 (14.29%) Knowledge Management
9 3 (14.29%) Workflow
9 3 (14.29%) Meraki
9 3 (14.29%) Virtual Servers
9 3 (14.29%) WebEx
10 2 (9.52%) Security Architecture
10 2 (9.52%) Skype
10 2 (9.52%) Skype for Business
10 2 (9.52%) IVR
10 2 (9.52%) XMPP
10 2 (9.52%) Time Management
11 1 (4.76%) IP Telephony

Cisco UCCE
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) Skype for Business
Business Applications
1 1 (4.76%) Dynamics CRM
1 1 (4.76%) Oracle CRM
1 1 (4.76%) Remedy ITSM
Cloud Services
1 1 (4.76%) Amazon AWS
1 1 (4.76%) Microsoft Azure
Communications & Networking
1 10 (47.62%) Unified Communications
2 6 (28.57%) H.323
3 4 (19.05%) MPLS
3 4 (19.05%) Telepresence
3 4 (19.05%) WAN
4 3 (14.29%) BGP
4 3 (14.29%) DSL
4 3 (14.29%) EIGRP
4 3 (14.29%) OSPF
4 3 (14.29%) WebEx
5 2 (9.52%) Skype
6 1 (4.76%) Cisco ASA
6 1 (4.76%) Cisco ICM
6 1 (4.76%) Cisco IPT
6 1 (4.76%) Firewall
6 1 (4.76%) Internet
6 1 (4.76%) IP Telephony
6 1 (4.76%) MGCP
6 1 (4.76%) RTP
6 1 (4.76%) TCP/IP
General
1 5 (23.81%) Finance
2 1 (4.76%) Billing
2 1 (4.76%) Telecoms
Job Titles
1 9 (42.86%) Cisco Engineer
2 6 (28.57%) Support Engineer
2 6 (28.57%) Voice Engineer
3 5 (23.81%) Architect
3 5 (23.81%) Cisco Voice Engineer
3 5 (23.81%) Unified Communications Engineer
4 4 (19.05%) Cisco Support
4 4 (19.05%) Cisco Support Engineer
4 4 (19.05%) Solutions Architect
4 4 (19.05%) Voice Support Engineer
5 3 (14.29%) 2nd Line Engineer
5 3 (14.29%) 2nd Line Support
5 3 (14.29%) 2nd Line Support Engineer
6 2 (9.52%) Cisco Consultant
6 2 (9.52%) Cisco Voice Consultant
6 2 (9.52%) Collaboration Consultant
6 2 (9.52%) Consultant
6 2 (9.52%) Unified Communications Consultant
6 2 (9.52%) Voice Consultant
7 1 (4.76%) Network Engineer
Libraries, Frameworks & Software Standards
1 2 (9.52%) XMPP
Miscellaneous
1 7 (33.33%) Video Conferencing
2 2 (9.52%) IVR
3 1 (4.76%) Analytical Skills
3 1 (4.76%) Driving Licence
3 1 (4.76%) Self-Motivation
Processes & Methodologies
1 3 (14.29%) Knowledge Management
1 3 (14.29%) Workflow
2 2 (9.52%) Security Architecture
2 2 (9.52%) Time Management
3 1 (4.76%) Acceptance Criteria
3 1 (4.76%) Break/Fix
3 1 (4.76%) Continuous Improvement
3 1 (4.76%) CRM
3 1 (4.76%) Decision-Making
3 1 (4.76%) Incident Management
3 1 (4.76%) ITIL
3 1 (4.76%) Mentoring
3 1 (4.76%) Network Monitoring
3 1 (4.76%) PRINCE2
3 1 (4.76%) Problem Management
3 1 (4.76%) Problem-Solving
3 1 (4.76%) Stakeholder Management
3 1 (4.76%) Technical Architecture
3 1 (4.76%) WFM
3 1 (4.76%) Workforce Optimisation
Programming Languages
1 1 (4.76%) C
Qualifications
1 6 (28.57%) CCNP
1 6 (28.57%) Cisco Certification
2 5 (23.81%) CCVP
3 1 (4.76%) CCNP Voice
3 1 (4.76%) PMI Certification
3 1 (4.76%) PMP
3 1 (4.76%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (4.76%) PMBOK
System Software
1 3 (14.29%) Virtual Servers
2 1 (4.76%) XenApp
Systems Management
1 12 (57.14%) Cisco UCCX
2 11 (52.38%) Cisco CUCM
3 1 (4.76%) Cisco Prime
Vendors
1 21 (100.00%) Cisco
2 6 (28.57%) Verint
3 3 (14.29%) Meraki
4 1 (4.76%) CheckPoint
4 1 (4.76%) Citrix
4 1 (4.76%) Genesys
4 1 (4.76%) Microsoft
4 1 (4.76%) Oracle
4 1 (4.76%) Polycom
4 1 (4.76%) Remedy
4 1 (4.76%) Salesforce.com
4 1 (4.76%) SolarWinds
4 1 (4.76%) Sonus
4 1 (4.76%) TOWER Software
4 1 (4.76%) Zeacom