Period
to 26 January 2020

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCE skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCE over the 6 months to 26 January 2020 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Enterprise
UK
6 months to
26 Jan 2020
Same period 2019 Same period 2018
Rank 987 1061 1054
Rank change year-on-year +74 -7 -32
Permanent jobs citing Cisco UCCE 17 56 132
As % of all permanent IT jobs advertised in the UK 0.014% 0.037% 0.076%
As % of the Systems Management category 0.11% 0.33% 0.84%
Number of salaries quoted 13 51 119
UK median annual salary £52,500 £62,500 £57,500
Median salary % change year-on-year -16.00% +8.70% +9.52%
10th Percentile £31,300 £47,500 £43,750
90th Percentile £75,000 £91,250 £90,000
UK excluding London median annual salary £56,250 £45,750 £50,000
% change year-on-year +22.95% -8.50% +6.38%

Cisco UCCE is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 15,833 17,114 15,802
As % of all permanent IT jobs advertised in the UK 12.78% 11.35% 9.06%
Number of salaries quoted 12,067 13,383 12,866
UK median annual salary £60,000 £57,500 £52,500
Median salary % change year-on-year +4.35% +9.52% +5.00%
10th Percentile £32,075 £32,500 £31,250
90th Percentile £93,750 £87,500 £82,500
UK excluding London median annual salary £50,000 £50,000 £46,000
% change year-on-year - +8.70% +2.22%

Cisco UCCE
Job Vacancy Trend

Job postings citing Cisco UCCE as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCE in the UK

Cisco UCCE
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCE.

Salary trend for Cisco UCCE in the UK

Cisco UCCE
Salary Histogram

The salary distribution of IT jobs citing Cisco UCCE over the 6 months to 26 January 2020.

Salary histogram for Cisco UCCE in the UK

Cisco UCCE
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCE within the UK over the 6 months to 26 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +70 15 £52,500 -16.00% 1
UK excluding London +102 12 £56,250 +22.95% 1
South West +26 5 £35,000 -12.50%
South East +42 4 £65,000 -18.75%
East of England - 2 £31,000 - 1
North of England +46 1 £60,000 +17.07%
Yorkshire +35 1 £60,000 +17.07%
London +25 1 £92,500 +48.00%

For the 6 months to 26 January 2020, IT jobs citing Cisco UCCE also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco UCCE.

1 17 (100.00%) Cisco
2 11 (64.71%) Cisco Certification
3 9 (52.94%) Cisco CUCM
4 7 (41.18%) Cisco UCCX
5 6 (35.29%) CCNP
6 5 (29.41%) VoIP
6 5 (29.41%) Red Box
7 4 (23.53%) Skype
7 4 (23.53%) SQL
7 4 (23.53%) ITIL
7 4 (23.53%) Skype for Business
7 4 (23.53%) Unified Communications
8 3 (17.65%) Wireless
8 3 (17.65%) IP Telephony
8 3 (17.65%) CCNA
8 3 (17.65%) Microsoft
9 2 (11.76%) Converged Networks
9 2 (11.76%) Driving Licence
9 2 (11.76%) Analytical Skills
9 2 (11.76%) CCNP Voice
9 2 (11.76%) Network Monitoring
9 2 (11.76%) DMVPN
9 2 (11.76%) Verint
9 2 (11.76%) Project Delivery
9 2 (11.76%) Collaborative Working
9 2 (11.76%) Self-Motivation
9 2 (11.76%) Problem-Solving
9 2 (11.76%) PSTN
9 2 (11.76%) CCIE
9 2 (11.76%) MS Visio

Cisco UCCE
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) Skype for Business
Applications
1 2 (11.76%) MS Visio
Communications & Networking
1 5 (29.41%) VoIP
2 4 (23.53%) Skype
2 4 (23.53%) Unified Communications
3 3 (17.65%) IP Telephony
3 3 (17.65%) Wireless
4 2 (11.76%) Cisco IPT
4 2 (11.76%) Converged Networks
4 2 (11.76%) DMVPN
4 2 (11.76%) Firewall
4 2 (11.76%) H.323
4 2 (11.76%) MGCP
4 2 (11.76%) MPLS
4 2 (11.76%) PSTN
4 2 (11.76%) SCCP
4 2 (11.76%) WAN
5 1 (5.88%) DHCP
5 1 (5.88%) DNS
5 1 (5.88%) Ethernet
5 1 (5.88%) IPv6
5 1 (5.88%) TCP/IP
General
1 1 (5.88%) Advertising
1 1 (5.88%) Finance
1 1 (5.88%) Manufacturing
Job Titles
1 6 (35.29%) Cisco Engineer
1 6 (35.29%) Collaboration Engineer
2 4 (23.53%) Support Specialist
2 4 (23.53%) Telephony Specialist
2 4 (23.53%) Telephony Support
3 3 (17.65%) Unified Communications Engineer
4 2 (11.76%) Cisco Support
4 2 (11.76%) Cisco Support Engineer
4 2 (11.76%) Support Engineer
5 1 (5.88%) Architect
5 1 (5.88%) Cisco Voice Engineer
5 1 (5.88%) Help Desk Specialist
5 1 (5.88%) Help Desk Support
5 1 (5.88%) Network Architect
5 1 (5.88%) Network Manager
5 1 (5.88%) Telephony Engineer
5 1 (5.88%) Voice Engineer
Libraries, Frameworks & Software Standards
1 1 (5.88%) XMPP
Miscellaneous
1 2 (11.76%) Analytical Skills
1 2 (11.76%) Driving Licence
1 2 (11.76%) e-Health
1 2 (11.76%) IVR
1 2 (11.76%) Self-Motivation
1 2 (11.76%) Video Conferencing
Processes & Methodologies
1 4 (23.53%) ITIL
2 2 (11.76%) Collaborative Working
2 2 (11.76%) High Availability
2 2 (11.76%) Network Design
2 2 (11.76%) Network Monitoring
2 2 (11.76%) Problem-Solving
2 2 (11.76%) Project Delivery
2 2 (11.76%) Risk Assessment
2 2 (11.76%) Service Delivery
2 2 (11.76%) Time Management
2 2 (11.76%) Validation
3 1 (5.88%) Budgeting and Forecasting
3 1 (5.88%) Business Continuity
3 1 (5.88%) Change Management
3 1 (5.88%) Cisco ICM Scripting
3 1 (5.88%) Project Management
3 1 (5.88%) Service Management
3 1 (5.88%) Speech Recognition
3 1 (5.88%) Storage Management
Programming Languages
1 4 (23.53%) SQL
Qualifications
1 11 (64.71%) Cisco Certification
2 6 (35.29%) CCNP
3 3 (17.65%) CCNA
4 2 (11.76%) CCIE
4 2 (11.76%) CCNP Voice
5 1 (5.88%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.88%) QA
Systems Management
1 9 (52.94%) Cisco CUCM
2 7 (41.18%) Cisco UCCX
3 1 (5.88%) Cisco IPCC
Vendors
1 17 (100.00%) Cisco
2 5 (29.41%) Red Box
3 3 (17.65%) Microsoft
4 2 (11.76%) BroadSoft
4 2 (11.76%) CA
4 2 (11.76%) Remedy
4 2 (11.76%) Sonus
4 2 (11.76%) Verint
5 1 (5.88%) Mitel