Period
to 22 November 2017

The following table provides summary statistics for contract job vacancies with a requirement for Cisco UCCE skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Cisco UCCE over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Cisco Unified Contact Center Enterprise
UK
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 847 836 783
Rank change year-on-year -11 -53 +10
Contract jobs citing Cisco UCCE 37 63 121
As % of all contract IT jobs advertised in the UK 0.036% 0.060% 0.11%
As % of the Systems Management category 0.32% 0.54% 1.25%
Number of daily rates quoted 17 22 65
UK median daily rate £450 £500 £420
Median daily rate % change year-on-year -10.00% +19.05% -6.67%
10th Percentile £297 £376 £291
90th Percentile £540 £575 £500
UK excluding London median daily rate £450 £500 £398
% change year-on-year -10.00% +25.79% -11.67%
Number of hourly rates quoted 0 0 0
UK median hourly rate - - -
UK excluding London median hourly rate - - -

Cisco UCCE is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Contract vacancies with a requirement for systems management skills 11678 11644 9677
As % of all contract IT jobs advertised in the UK 11.32% 11.04% 8.58%
Number of daily rates quoted 7904 7440 5908
UK median daily rate £475 £445 £400
Median daily rate % change year-on-year +6.74% +11.25% +4.85%
10th Percentile £263 £260 £230
90th Percentile £625 £588 £575
UK excluding London median daily rate £418 £400 £375
% change year-on-year +4.38% +6.67% +7.14%
Number of hourly rates quoted 289 270 332
UK median hourly rate £17.50 £20.73 £19.03
Median hourly rate % change year-on-year -15.58% +8.93% -4.42%
10th Percentile £10.98 £12.73 £11.17
90th Percentile £47.50 £43.28 £43.00
UK excluding London median hourly rate £16.00 £21.75 £19.03
% change year-on-year -26.44% +14.29% -5.13%

Cisco UCCE
Job Vacancy Trend

Job postings citing Cisco UCCE as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCE in the UK

Cisco UCCE
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Cisco UCCE.

Contractor daily rate trend for Cisco UCCE in the UK

Cisco UCCE
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Cisco UCCE over the 6 months to 22 November 2017.

Contractor daily rate histogram for Cisco UCCE in the UK

Cisco UCCE
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Cisco UCCE within the UK over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -14 34 £450 -10.00% 4
London -35 22 £475 +2.70% 1
UK excluding London +8 13 £450 -10.00% 3
South East -13 9 £465 -7.00% 1
West Midlands +28 2 £275 -50.00% 2
Midlands +25 2 £275 -50.00% 2
East of England -12 1 £400 -
Northern Ireland - 1 - -

For the 6 months to 22 November 2017, IT contractor jobs citing Cisco UCCE also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Cisco UCCE.

1 35 (94.59%) Cisco
2 26 (70.27%) Cisco CUCM
3 22 (59.46%) Cisco UCCX
4 19 (51.35%) XMPP
4 19 (51.35%) Finance
5 18 (48.65%) Cisco Certification
6 16 (43.24%) Banking
7 14 (37.84%) CCNP
8 13 (35.14%) VoIP
8 13 (35.14%) CCIE
8 13 (35.14%) CCVP
8 13 (35.14%) Skype for Business
9 10 (27.03%) Red Box
9 10 (27.03%) CCNP Voice
9 10 (27.03%) Unified Communications
9 10 (27.03%) Migration
10 9 (24.32%) Wireless
10 9 (24.32%) EIGRP
11 8 (21.62%) Active Directory
11 8 (21.62%) Microsoft
11 8 (21.62%) Cisco IOS
12 7 (18.92%) OSPF
12 7 (18.92%) BGP
12 7 (18.92%) CMS
12 7 (18.92%) Clustering
13 6 (16.22%) Telepresence
13 6 (16.22%) Video Conferencing
14 5 (13.51%) Cisco ICM
14 5 (13.51%) Skype
14 5 (13.51%) NICE Systems

Cisco UCCE
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (35.14%) Skype for Business
2 7 (18.92%) CMS
Cloud Services
1 1 (2.70%) Amazon AWS
Communications & Networking
1 13 (35.14%) VoIP
2 10 (27.03%) Unified Communications
3 9 (24.32%) EIGRP
3 9 (24.32%) Wireless
4 8 (21.62%) Cisco IOS
5 7 (18.92%) BGP
5 7 (18.92%) OSPF
6 6 (16.22%) Telepresence
7 5 (13.51%) Cisco ICM
7 5 (13.51%) Firewall
7 5 (13.51%) IPsec
7 5 (13.51%) MPLS
7 5 (13.51%) Skype
8 4 (10.81%) Cisco Nexus
8 4 (10.81%) H.323
9 3 (8.11%) DMVPN
9 3 (8.11%) NetScaler
9 3 (8.11%) SCCP
10 2 (5.41%) PBX
10 2 (5.41%) QSIG
General
1 19 (51.35%) Finance
2 16 (43.24%) Banking
3 2 (5.41%) Investment Banking
4 1 (2.70%) Manufacturing
Job Titles
1 18 (48.65%) Cisco Engineer
1 18 (48.65%) Voice Engineer
2 11 (29.73%) Cisco Voice Engineer
3 7 (18.92%) Unified Communications Engineer
4 6 (16.22%) Senior Cisco Engineer
5 4 (10.81%) Architect
6 3 (8.11%) 3rd Line Engineer
6 3 (8.11%) Cisco Architect
6 3 (8.11%) Consultant
6 3 (8.11%) Designer
6 3 (8.11%) Network Engineer
7 2 (5.41%) 3rd Line Network Engineer
7 2 (5.41%) Cisco Solutions Architect
7 2 (5.41%) Collaboration Engineer
7 2 (5.41%) Lync Engineer
7 2 (5.41%) Operations Engineer
7 2 (5.41%) Senior Cisco Network Engineer
7 2 (5.41%) Senior Network Engineer
7 2 (5.41%) Senior Voice Engineer
7 2 (5.41%) Unified Communications Consultant
Libraries, Frameworks & Software Standards
1 19 (51.35%) XMPP
2 1 (2.70%) 802.1X
2 1 (2.70%) VXML
Miscellaneous
1 7 (18.92%) Clustering
2 6 (16.22%) Video Conferencing
3 4 (10.81%) Data Centre
4 2 (5.41%) IVR
5 1 (2.70%) Digital Signage
5 1 (2.70%) IPTV
5 1 (2.70%) Life Science
5 1 (2.70%) RIA
Operating Systems
1 1 (2.70%) Windows
Processes & Methodologies
1 10 (27.03%) Migration
2 4 (10.81%) ITIL
3 3 (8.11%) Change Management
3 3 (8.11%) Contact Management
4 2 (5.41%) Continuous Improvement
4 2 (5.41%) ITIL V3
4 2 (5.41%) Problem Management
5 1 (2.70%) Cisco ICM Scripting
5 1 (2.70%) Digital Signal Processing
5 1 (2.70%) High Availability
5 1 (2.70%) Line Management
5 1 (2.70%) Load Balancing
5 1 (2.70%) Performance Analysis
5 1 (2.70%) Service Delivery
5 1 (2.70%) Service Management
5 1 (2.70%) Signal Processing
5 1 (2.70%) Software Licensing
Programming Languages
1 2 (5.41%) SQL
Qualifications
1 18 (48.65%) Cisco Certification
2 14 (37.84%) CCNP
3 13 (35.14%) CCIE
3 13 (35.14%) CCVP
4 10 (27.03%) CCNP Voice
5 4 (10.81%) CCIE Collaboration
5 4 (10.81%) CCNA
6 2 (5.41%) VCP5
6 2 (5.41%) VCP6
6 2 (5.41%) VMware Certified Professional (VCP)
System Software
1 8 (21.62%) Active Directory
2 1 (2.70%) XenServer
Systems Management
1 26 (70.27%) Cisco CUCM
2 22 (59.46%) Cisco UCCX
3 2 (5.41%) CA Spectrum
3 2 (5.41%) Cisco Prime
4 1 (2.70%) Stealthwatch
Vendors
1 35 (94.59%) Cisco
2 10 (27.03%) Red Box
3 8 (21.62%) Microsoft
4 5 (13.51%) NICE Systems
4 5 (13.51%) Palo Alto
5 3 (8.11%) CheckPoint
5 3 (8.11%) Citrix
6 2 (5.41%) Avaya
6 2 (5.41%) BT
6 2 (5.41%) CA
6 2 (5.41%) Genesys
6 2 (5.41%) Polycom
6 2 (5.41%) Speakerbus
6 2 (5.41%) Verint
6 2 (5.41%) VMware
7 1 (2.70%) Acme Packet
7 1 (2.70%) Lancope
7 1 (2.70%) Oracle
7 1 (2.70%) Sonus
7 1 (2.70%) Tandberg