Period
to 25 October 2020

The median annual salary for a Help Desk Support Engineer was £23,000 in advertised job vacancies during the 6 months to 25 October 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support Engineer
UK
6 months to
25 Oct 2020
Same period 2019 Same period 2018
Rank 684 1011 1016
Rank change year-on-year +327 +5 +115
Permanent jobs requiring a Help Desk Support Engineer 1 58 146
As % of all permanent jobs advertised in the UK 0.002% 0.043% 0.089%
As % of the Job Titles category 0.002% 0.045% 0.093%
Number of salaries quoted 1 59 144
Median annual salary £23,000 £26,000 £22,500
Median salary % change year-on-year -11.54% +15.56% -5.26%
UK excluding London median annual salary £23,000 £23,750 £22,500
% change year-on-year -3.16% +5.56% -4.26%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 46,391 130,232 157,705
% of permanent IT jobs with a recognized job title 94.99% 95.65% 95.90%
Number of salaries quoted 38,367 103,938 126,942
Median annual salary £55,000 £50,000 £50,000
Median salary % change year-on-year +10.00% - +4.17%
10th Percentile £32,500 £28,000 £27,500
90th Percentile £88,750 £85,000 £82,500
UK excluding London median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

Help Desk Support Engineer
Job Vacancy Trend

Job postings that featured Help Desk Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Help Desk Support Engineer in the UK

Help Desk Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Help Desk Support Engineer.

Salary trend for Help Desk Support Engineer in the UK

Help Desk Support Engineer
Top 4 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Engineer within the UK over the 6 months to 25 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +322 1 £23,000 -11.54% 2
UK excluding London +274 1 £23,000 -3.16% 2
North of England +164 1 £23,000 -4.17%
Yorkshire +114 1 £23,000 -10.68%

Help Desk Support Engineer Skill Set
Top 9 Co-occurring IT Skills

For the 6 months to 25 October 2020, Help Desk Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Support Engineer in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) Active Directory
1 1 (100.00%) Apple
1 1 (100.00%) Network Management
1 1 (100.00%) Apple iOS
1 1 (100.00%) Office 365
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server
1 1 (100.00%) Collaborative Working

Help Desk Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Office 365
Operating Systems
1 1 (100.00%) Apple iOS
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) Collaborative Working
1 1 (100.00%) Network Management
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Apple