The median contractor rate for a Help Desk Support Engineer was £125 per day in advertised job vacancies during the 3 months to 29 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support Engineer
UK
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 595 623 599
Rank change year-on-year +28 -24  
Contract jobs requiring a Help Desk Support Engineer 19 26 45
As % of all contract IT jobs advertised in the UK 0.040% 0.048% 0.080%
As % of the Job Titles category 0.043% 0.051% 0.085%
Number of daily rates quoted 7 15 12
Median daily rate £125 £150 £140
Median daily rate % change year-on-year -16.66% +7.14%  
90% offered a daily rate of more than £109 £102 £94
10% offered a daily rate of more than £228 £194 £180
UK excluding London median daily rate £120 £150 £140
% change year-on-year -20.00% +7.14%  
Number of hourly rates quoted 7 4 20
Median hourly rate £12.50 £10.50 £21.55
Median hourly rate % change year-on-year +19.04% -51.27%  
UK excluding London median hourly rate £12.50 £10.00 £21.55
% change year-on-year +25.00% -53.59%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44648 50928 53153
As % of all contract IT job vacancies advertised in the UK 94.78% 94.82% 94.84%
Number of daily rates quoted 98440 117183 122955
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £625 £600 £588
UK excluding London median daily rate £400 £396 £365
% change year-on-year +1.01% +8.49%  
Number of hourly rates quoted 4470 5127 7601
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £48.75 £45.00 £41.25
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year - +9.37%  

Help Desk Support Engineer
Job Vacancy Trend

Job postings that featured Help Desk Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Help Desk Support Engineer in the UK

Help Desk Support Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support Engineer.

Contractor daily rate trend for Help Desk Support Engineer in the UK

Help Desk Support Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Help Desk Support Engineer over the 3 months to 29 June 2017.

Contractor daily rate histogram for Help Desk Support Engineer in the UK

Help Desk Support Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support Engineer.

Contractor hourly rate trend for Help Desk Support Engineer in the UK

Help Desk Support Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Help Desk Support Engineer over the 3 months to 29 June 2017.

Contractor hourly rate histogram for Help Desk Support Engineer in the UK

Help Desk Support Engineer
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +17 15 £125 -16.66% 4
UK excluding London +53 13 £120 -20.00% 5
South East +11 6 £148 -15.71% 1
London +9 6 £125 +78.57%
Midlands - 2 - -
Wales - 2 - - 1
Scotland - 2 £109 -
South West -4 1 - -

Help Desk Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 29 June 2017, Help Desk Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Help Desk Support Engineer in the job title.

1 40 (93.02%) Windows
2 33 (76.74%) Windows 7
3 27 (62.79%) Active Directory
4 25 (58.14%) Microsoft
5 24 (55.81%) Office 365
6 23 (53.49%) Microsoft Office
7 17 (39.53%) Android
7 17 (39.53%) HP
7 17 (39.53%) Apple
8 16 (37.21%) WAN
9 15 (34.88%) VPN
9 15 (34.88%) Smartphone
9 15 (34.88%) Incident Management
10 14 (32.56%) Toshiba
10 14 (32.56%) Wireless
10 14 (32.56%) SLA
10 14 (32.56%) Dell
10 14 (32.56%) RSA SecurID
10 14 (32.56%) Windows 10
10 14 (32.56%) Break/Fix
11 9 (20.93%) ITIL
12 8 (18.60%) DNA
12 8 (18.60%) Windows 8
12 8 (18.60%) Coaching
12 8 (18.60%) Analytical Skills
13 7 (16.28%) ITSM
14 6 (13.95%) Service Delivery
14 6 (13.95%) Change Management
14 6 (13.95%) Blackberry
14 6 (13.95%) ITIL V3

Help Desk Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.98%) MS Exchange
2 2 (4.65%) Blackberry Enterprise Server
2 2 (4.65%) Exchange Server 2003
2 2 (4.65%) Exchange Server 2007
2 2 (4.65%) SharePoint
3 1 (2.33%) IBM Notes
3 1 (2.33%) SharePoint 2013
3 1 (2.33%) Skype for Business
Applications
1 23 (53.49%) Microsoft Office
Business Applications
1 1 (2.33%) Dynamics CRM
Cloud Services
1 24 (55.81%) Office 365
Communications & Networking
1 16 (37.21%) WAN
2 15 (34.88%) VPN
3 14 (32.56%) Wireless
4 5 (11.63%) LAN
5 2 (4.65%) Internet
5 2 (4.65%) Remote Desktop
6 1 (2.33%) Ethernet
6 1 (2.33%) Skype
6 1 (2.33%) SMS
6 1 (2.33%) TCP/IP
Miscellaneous
1 15 (34.88%) Smartphone
2 14 (32.56%) RSA SecurID
3 8 (18.60%) Analytical Skills
4 6 (13.95%) Blackberry
4 6 (13.95%) Data Centre
5 2 (4.65%) iPhone
5 2 (4.65%) NHS
6 1 (2.33%) Video Conferencing
Operating Systems
1 40 (93.02%) Windows
2 33 (76.74%) Windows 7
3 17 (39.53%) Android
4 14 (32.56%) Windows 10
5 8 (18.60%) Windows 8
6 4 (9.30%) Windows XP
7 3 (6.98%) Apple iOS
7 3 (6.98%) Windows Server 2008
8 2 (4.65%) Windows Server
9 1 (2.33%) Windows NT
Processes & Methodologies
1 15 (34.88%) Incident Management
2 14 (32.56%) Break/Fix
3 9 (20.93%) ITIL
4 8 (18.60%) Coaching
4 8 (18.60%) DNA
5 7 (16.28%) ITSM
6 6 (13.95%) Change Management
6 6 (13.95%) ITIL V3
6 6 (13.95%) Service Delivery
7 5 (11.63%) Migration
8 2 (4.65%) Knowledge Management
9 1 (2.33%) Continuous Improvement
9 1 (2.33%) CRM
9 1 (2.33%) Mobile Device Management
9 1 (2.33%) Service Management
9 1 (2.33%) Software Licensing
Qualifications
1 2 (4.65%) SC Cleared
1 2 (4.65%) Security Cleared
2 1 (2.33%) CCNP
2 1 (2.33%) Cisco Certification
Quality Assurance & Compliance
1 14 (32.56%) SLA
System Software
1 27 (62.79%) Active Directory
2 2 (4.65%) Microsoft App-V
3 1 (2.33%) Hyper-V
Systems Management
1 3 (6.98%) SCCM
2 1 (2.33%) AirWatch
Vendors
1 25 (58.14%) Microsoft
2 17 (39.53%) Apple
2 17 (39.53%) HP
3 14 (32.56%) Dell
3 14 (32.56%) Toshiba
4 3 (6.98%) Citrix
5 2 (4.65%) Cisco
5 2 (4.65%) ServiceNow
6 1 (2.33%) Lotus
6 1 (2.33%) Meraki
6 1 (2.33%) Remedy
6 1 (2.33%) VMware
Pontypridd
CPS Group Limited
Rate: £10 per hour
Posted: 9 days ago