ITIL Service Delivery Manager Jobs

Service Delivery Manager - ITIL
UK

The median Service Delivery Manager - ITIL salary in the UK is £62,500 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 898 966 1217
Rank change year-on-year +68 +251 -330
Permanent jobs requiring an ITIL Service Delivery Manager 4 6 12
As % of all permanent jobs advertised in the UK 0.004% 0.006% 0.008%
As % of the Job Titles category 0.004% 0.006% 0.008%
Number of salaries quoted 4 5 11
10th Percentile £53,250 £53,450 £49,125
25th Percentile £54,375 £57,500 £52,125
Median annual salary (50th Percentile) £62,500 £60,000 £65,000
Median % change year-on-year +4.17% -7.69% +30.00%
75th Percentile £72,500 £82,500 £71,250
90th Percentile £77,000 - £95,000
UK excluding London median annual salary £62,500 £80,000 £65,000
% change year-on-year -21.88% +23.08% +26.83%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,776 92,678 150,788
% of permanent jobs with a recognized job title 94.62% 91.45% 96.10%
Number of salaries quoted 67,209 58,362 84,200
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

ITIL Service Delivery Manager
Job Vacancy Trend

Job postings that featured ITIL Service Delivery Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Service Delivery Manager in the UK

ITIL Service Delivery Manager
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Service Delivery Manager.

Salary trend for ITIL Service Delivery Manager in the UK

ITIL Service Delivery Manager
Salary Histogram

Salary distribution for jobs citing ITIL Service Delivery Manager over the 6 months to 9 May 2024.

Salary histogram for ITIL Service Delivery Manager in the UK

ITIL Service Delivery Manager
Top 6 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Delivery Manager within the UK over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +96 3 £70,000 +16.67%
Yorkshire +91 2 £62,500 -
Work from Home +73 2 £67,500 +31.07%
North of England +55 2 £62,500 -
UK excluding London +3 2 £62,500 -21.88%
London +103 1 £80,000 +33.33%

ITIL Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 9 May 2024, ITIL Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring ITIL Service Delivery Manager in the job title.

1 4 (100.00%) ITIL
1 4 (100.00%) Service Delivery
2 3 (75.00%) ITIL Certification
3 2 (50.00%) Service Management
3 2 (50.00%) ITSM
3 2 (50.00%) Problem Management
3 2 (50.00%) ServiceNow
3 2 (50.00%) Analytical Skills
3 2 (50.00%) Problem-Solving
3 2 (50.00%) Social Skills
4 1 (25.00%) Inclusion and Diversity
4 1 (25.00%) SIAM
4 1 (25.00%) Product Ownership
4 1 (25.00%) Service Catalogue
4 1 (25.00%) Creative Thinking
4 1 (25.00%) Self-Motivation
4 1 (25.00%) Microsoft 365
4 1 (25.00%) Microsoft Office
4 1 (25.00%) Kanban
4 1 (25.00%) Agile
4 1 (25.00%) Banking
4 1 (25.00%) Knowledge Management
4 1 (25.00%) Microsoft PowerPoint
4 1 (25.00%) Incident Management
4 1 (25.00%) Degree
4 1 (25.00%) Computer Science
4 1 (25.00%) Management Information System
4 1 (25.00%) Workflow
4 1 (25.00%) Finance
4 1 (25.00%) Scrum

ITIL Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Excel
1 1 (25.00%) Microsoft Office
1 1 (25.00%) Microsoft PowerPoint
Cloud Services
1 1 (25.00%) Microsoft 365
General
1 2 (50.00%) Analytical Skills
1 2 (50.00%) Social Skills
2 1 (25.00%) Banking
2 1 (25.00%) Finance
2 1 (25.00%) Inclusion and Diversity
Miscellaneous
1 1 (25.00%) Management Information System
1 1 (25.00%) Product Ownership
1 1 (25.00%) Self-Motivation
Processes & Methodologies
1 4 (100.00%) ITIL
1 4 (100.00%) Service Delivery
2 2 (50.00%) ITSM
2 2 (50.00%) Problem Management
2 2 (50.00%) Problem-Solving
2 2 (50.00%) Service Management
3 1 (25.00%) Agile
3 1 (25.00%) Change Management
3 1 (25.00%) CMMI
3 1 (25.00%) Computer Science
3 1 (25.00%) Creative Thinking
3 1 (25.00%) Incident Management
3 1 (25.00%) Kanban
3 1 (25.00%) Knowledge Management
3 1 (25.00%) PRINCE2
3 1 (25.00%) Project Management
3 1 (25.00%) Scrum
3 1 (25.00%) Service Catalogue
3 1 (25.00%) SIAM
3 1 (25.00%) Workflow
Qualifications
1 3 (75.00%) ITIL Certification
2 1 (25.00%) Degree
Vendors
1 2 (50.00%) ServiceNow
2 1 (25.00%) Genesys
2 1 (25.00%) Microsoft