ITIL Service Delivery Manager Contracts

Service Delivery Manager - ITIL
UK

The median Service Delivery Manager - ITIL daily rate in the UK is £350 according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 581 711 840
Rank change year-on-year +130 +129 -151
Contract jobs requiring an ITIL Service Delivery Manager 10 7 14
As % of all contract jobs advertised in the UK 0.023% 0.012% 0.016%
As % of the Job Titles category 0.025% 0.013% 0.017%
Number of daily rates quoted 10 7 12
10th Percentile - £420 £400
25th Percentile £313 £450 £475
Median daily rate (50th Percentile) £350 £475 £550
Median % change year-on-year -26.32% -13.64% +7.32%
75th Percentile £500 £534 £573
90th Percentile £575 £676 £621
UK excluding London median daily rate £550 £463 £563
% change year-on-year +18.92% -17.78% -

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,021 55,966 84,699
% of contract IT jobs with a recognized job title 92.75% 94.62% 95.45%
Number of daily rates quoted 26,056 39,104 59,482
10th Percentile £280 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,666 1,571 2,084
10th Percentile £12.86 £14.30 £12.50
25th Percentile £16.30 £19.06 £15.63
Median hourly rate £36.50 £45.00 £23.81
Median % change year-on-year -18.89% +89.04% +5.80%
75th Percentile £61.29 £65.75 £49.19
90th Percentile £72.50 £76.00 £63.71
UK excluding London median hourly rate £40.00 £42.26 £19.52
% change year-on-year -5.35% +116.50% +2.74%

ITIL Service Delivery Manager
Job Vacancy Trend

Job postings that featured ITIL Service Delivery Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Service Delivery Manager in the UK

ITIL Service Delivery Manager
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ITIL Service Delivery Manager.

Daily rate trend for ITIL Service Delivery Manager in the UK

ITIL Service Delivery Manager
Daily Rate Histogram

Daily rate distribution for jobs citing ITIL Service Delivery Manager over the 6 months to 4 May 2024.

Daily rate histogram for ITIL Service Delivery Manager in the UK

ITIL Service Delivery Manager
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing ITIL Service Delivery Manager.

Hourly rate trend for ITIL Service Delivery Manager in the UK

ITIL Service Delivery Manager
Top 6 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Service Delivery Manager within the UK over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +113 10 £350 -26.32%
London +106 8 £338 -32.50%
Work from Home +127 2 £550 +22.22%
UK excluding London +64 2 £550 +18.92%
Midlands - 2 £550 -
West Midlands - 2 £550 -

ITIL Service Delivery Manager Skill Set
Top 25 Co-occurring Skills and Capabilities

For the 6 months to 4 May 2024, ITIL Service Delivery Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring ITIL Service Delivery Manager in the job title.

1 10 (100.00%) ITIL
1 10 (100.00%) Service Delivery
2 6 (60.00%) Service Management
3 3 (30.00%) Social Skills
3 3 (30.00%) Continuous Improvement
3 3 (30.00%) ITSM
3 3 (30.00%) Degree
3 3 (30.00%) Computer Science
4 2 (20.00%) Business Analysis
4 2 (20.00%) Data Analytics
4 2 (20.00%) Analytics
4 2 (20.00%) ServiceNow
4 2 (20.00%) Customer-Centricity
5 1 (10.00%) Decision-Making
5 1 (10.00%) Problem-Solving
5 1 (10.00%) Influencing Skills
5 1 (10.00%) User Experience
5 1 (10.00%) Analytical Skills
5 1 (10.00%) Proactive Management
5 1 (10.00%) Root Cause Analysis
5 1 (10.00%) Stakeholder Management
5 1 (10.00%) Knowledge Management
5 1 (10.00%) Problem Management
5 1 (10.00%) SC Cleared
5 1 (10.00%) Security Cleared

ITIL Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 3 (30.00%) Social Skills
2 1 (10.00%) Analytical Skills
2 1 (10.00%) Influencing Skills
Processes & Methodologies
1 10 (100.00%) ITIL
1 10 (100.00%) Service Delivery
2 6 (60.00%) Service Management
3 3 (30.00%) Computer Science
3 3 (30.00%) Continuous Improvement
3 3 (30.00%) ITSM
4 2 (20.00%) Analytics
4 2 (20.00%) Business Analysis
4 2 (20.00%) Customer-Centricity
4 2 (20.00%) Data Analytics
5 1 (10.00%) Decision-Making
5 1 (10.00%) Knowledge Management
5 1 (10.00%) Proactive Management
5 1 (10.00%) Problem Management
5 1 (10.00%) Problem-Solving
5 1 (10.00%) Root Cause Analysis
5 1 (10.00%) Stakeholder Management
5 1 (10.00%) User Experience
Qualifications
1 3 (30.00%) Degree
2 1 (10.00%) SC Cleared
2 1 (10.00%) Security Cleared
Vendors
1 2 (20.00%) ServiceNow