ITIL Service Delivery Manager Contracts

Service Delivery Manager - ITIL
UK

The median Service Delivery Manager - ITIL daily rate in the UK is £450, according to job vacancies posted in the 6 months leading up to 2 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 516 588 705
Rank change year-on-year +72 +117 +134
Contract jobs requiring an ITIL Service Delivery Manager 4 10 7
As % of all contract jobs advertised in the UK 0.014% 0.023% 0.012%
As % of the Job Titles category 0.015% 0.025% 0.012%
Number of daily rates quoted 4 10 7
10th Percentile £383 - £420
25th Percentile £394 £313 £450
Median daily rate (50th Percentile) £450 £350 £475
Median % change year-on-year +28.57% -26.32% -13.64%
75th Percentile £500 £500 £534
90th Percentile - £575 £676
UK excluding London median daily rate £400 £550 £463
% change year-on-year -27.27% +18.92% -17.78%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,138 40,367 56,304
% of contract IT jobs with a recognized job title 92.49% 92.78% 94.61%
Number of daily rates quoted 17,714 26,265 39,350
10th Percentile £300 £275 £313
25th Percentile £406 £410 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £493 £500
% change year-on-year -3.55% -1.50% +5.26%
Number of hourly rates quoted 1,034 2,668 1,565
10th Percentile £14.06 £12.86 £14.25
25th Percentile £18.50 £16.30 £19.40
Median hourly rate £29.00 £36.02 £45.00
Median % change year-on-year -19.49% -19.95% +91.49%
75th Percentile £62.50 £60.75 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.00 £39.50 £42.43
% change year-on-year -29.11% -6.91% +117.60%

ITIL Service Delivery Manager
Job Vacancy Trend

Job postings that featured ITIL Service Delivery Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Service Delivery Manager in the UK

ITIL Service Delivery Manager
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ITIL Service Delivery Manager.

Daily rate trend for ITIL Service Delivery Manager in the UK

ITIL Service Delivery Manager
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing ITIL Service Delivery Manager.

Hourly rate trend for ITIL Service Delivery Manager in the UK

ITIL Service Delivery Manager
Top 6 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Service Delivery Manager within the UK over the 6 months to 2 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +49 4 £450 +28.57%
London +37 3 £500 +48.15%
Work from Home +47 2 £400 -27.27%
UK excluding London +59 1 £400 -27.27%
North of England - 1 £400 -
North West - 1 £400 -

ITIL Service Delivery Manager Skill Set
Top 18 Co-occurring Skills and Capabilities

For the 6 months to 2 May 2025, ITIL Service Delivery Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring ITIL Service Delivery Manager in the job title.

1 4 (100.00%) ITIL
1 4 (100.00%) Service Delivery
2 2 (50.00%) Finance
2 2 (50.00%) Continuous Improvement
3 1 (25.00%) Cloud Security
3 1 (25.00%) Microsoft 365
3 1 (25.00%) ServiceNow
3 1 (25.00%) User Experience
3 1 (25.00%) People Management
3 1 (25.00%) Windows 10
3 1 (25.00%) Budgeting and Forecasting
3 1 (25.00%) Windows
3 1 (25.00%) Microsoft
3 1 (25.00%) Banking
3 1 (25.00%) QA
3 1 (25.00%) Artificial Intelligence
3 1 (25.00%) Azure
3 1 (25.00%) AWS

ITIL Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (25.00%) AWS
1 1 (25.00%) Azure
1 1 (25.00%) Microsoft 365
General
1 2 (50.00%) Finance
2 1 (25.00%) Banking
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows 10
Processes & Methodologies
1 4 (100.00%) ITIL
1 4 (100.00%) Service Delivery
2 2 (50.00%) Continuous Improvement
3 1 (25.00%) Artificial Intelligence
3 1 (25.00%) Budgeting and Forecasting
3 1 (25.00%) Cloud Security
3 1 (25.00%) People Management
3 1 (25.00%) User Experience
Quality Assurance & Compliance
1 1 (25.00%) QA
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) ServiceNow