Period
to 22 November 2017

The median annual salary for an ITSM Consultant was £70,000 in advertised job vacancies during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Service Management Consultant
UK
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 1127 1167 1261
Rank change year-on-year +40 +94 -9
Permanent jobs requiring an ITSM Consultant 55 58 48
As % of all permanent IT jobs advertised in the UK 0.030% 0.030% 0.022%
As % of the Job Titles category 0.032% 0.032% 0.023%
Number of salaries quoted 36 45 41
UK median annual salary £70,000 £61,250 £55,000
Median salary % change year-on-year +14.29% +11.36% +15.79%
10th Percentile £26,250 £42,500 £43,750
90th Percentile £82,500 £75,000 £78,750
UK excluding London median annual salary £70,000 £50,000 £47,500
% change year-on-year +40.00% +5.26% +5.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 173015 183533 208123
% of permanent IT jobs with a recognized job title 95.80% 96.49% 96.46%
Number of salaries quoted 138825 153627 172837
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £41,000
% change year-on-year - +3.66% +2.50%

ITSM Consultant
Job Vacancy Trend

Job postings that featured ITSM Consultant in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for ITSM Consultant in the UK

ITSM Consultant
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM Consultant.

Salary trend for ITSM Consultant in the UK

ITSM Consultant
Salary Histogram

The salary distribution of IT jobs citing ITSM Consultant over the 6 months to 22 November 2017.

Salary histogram for ITSM Consultant in the UK

ITSM Consultant
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM Consultant within the UK over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +18 48 £70,000 +12.00% 1
London +8 25 £70,000 +12.00%
UK excluding London +15 6 £70,000 +40.00% 1
South East +32 2 £45,000 -21.74%
South West +5 2 - -
West Midlands - 1 £70,000 - 1
Yorkshire - 1 £70,000 -
Midlands - 1 £70,000 - 1
North of England - 1 £70,000 -

ITSM Consultant Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 22 November 2017, ITSM Consultant job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring ITSM Consultant in the job title.

1 55 (100.00%) ITSM
2 48 (87.27%) ITIL
3 38 (69.09%) BMC
4 37 (67.27%) Service Management
5 26 (47.27%) Workflow
6 25 (45.45%) Remedy
6 25 (45.45%) Remedy ITSM
6 25 (45.45%) ServiceNow
7 24 (43.64%) HEAT Software
7 24 (43.64%) Project Management
7 24 (43.64%) SOAP
7 24 (43.64%) Web Services
7 24 (43.64%) Agile Software Development
8 19 (34.55%) Customer Requirements
9 18 (32.73%) Presales
9 18 (32.73%) Finance
9 18 (32.73%) JavaScript
9 18 (32.73%) HTML
10 17 (30.91%) XML
10 17 (30.91%) HP
10 17 (30.91%) Ajax
10 17 (30.91%) Customer Engagement
11 16 (29.09%) Stakeholder Management
12 15 (27.27%) Change Management
12 15 (27.27%) Financial Institution
12 15 (27.27%) Problem Management
12 15 (27.27%) Hedge funds
12 15 (27.27%) Incident Management
12 15 (27.27%) Technical Architecture
12 15 (27.27%) JIRA

ITSM Consultant Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (20.00%) SharePoint
Applications
1 11 (20.00%) Microsoft Office
2 1 (1.82%) Microsoft Excel
Business Applications
1 25 (45.45%) Remedy ITSM
2 2 (3.64%) assyst
Communications & Networking
1 11 (20.00%) SNMP
Database & Business Intelligence
1 1 (1.82%) Crystal Reports
1 1 (1.82%) Oracle Reports
1 1 (1.82%) Relational Database
1 1 (1.82%) SQL Server
Development Applications
1 15 (27.27%) JIRA
General
1 18 (32.73%) Finance
2 15 (27.27%) Financial Institution
Libraries, Frameworks & Software Standards
1 24 (43.64%) SOAP
1 24 (43.64%) Web Services
2 18 (32.73%) HTML
3 17 (30.91%) Ajax
3 17 (30.91%) XML
4 11 (20.00%) REST
Miscellaneous
1 15 (27.27%) Hedge funds
2 11 (20.00%) CMDB
3 4 (7.27%) Computer Science
4 3 (5.45%) Management Information System
5 1 (1.82%) Analytical Skills
5 1 (1.82%) Enterprise Software
Operating Systems
1 11 (20.00%) Unix
Processes & Methodologies
1 55 (100.00%) ITSM
2 48 (87.27%) ITIL
3 37 (67.27%) Service Management
4 26 (47.27%) Workflow
5 24 (43.64%) Agile Software Development
5 24 (43.64%) Project Management
6 19 (34.55%) Customer Requirements
7 18 (32.73%) Presales
8 17 (30.91%) Customer Engagement
9 16 (29.09%) Stakeholder Management
10 15 (27.27%) Change Management
10 15 (27.27%) Incident Management
10 15 (27.27%) Problem Management
10 15 (27.27%) Technical Architecture
11 13 (23.64%) IT Asset Management
11 13 (23.64%) Scrum
12 11 (20.00%) Configuration Management
12 11 (20.00%) Data Modelling
12 11 (20.00%) DevOps
12 11 (20.00%) Service Delivery
Programming Languages
1 18 (32.73%) JavaScript
2 11 (20.00%) PowerShell
2 11 (20.00%) Shell Script
2 11 (20.00%) SQL
3 4 (7.27%) C#
3 4 (7.27%) Java
3 4 (7.27%) Python
Qualifications
1 5 (9.09%) Degree
1 5 (9.09%) ITIL Certification
2 4 (7.27%) DV Cleared
2 4 (7.27%) SC Cleared
2 4 (7.27%) Security Cleared
3 3 (5.45%) PRINCE2 Certification
4 2 (3.64%) PRINCE2 Practitioner
5 1 (1.82%) Computer Science Degree
Quality Assurance & Compliance
1 7 (12.73%) COBIT
2 3 (5.45%) ISO/IEC 27001
System Software
1 3 (5.45%) VMware Infrastructure
Systems Management
1 1 (1.82%) Tivoli
Vendors
1 38 (69.09%) BMC
2 25 (45.45%) Remedy
2 25 (45.45%) ServiceNow
3 24 (43.64%) HEAT Software
4 17 (30.91%) HP
5 11 (20.00%) AppDynamics
5 11 (20.00%) LANDesk
5 11 (20.00%) Splunk
6 4 (7.27%) Snow
7 3 (5.45%) VMware
8 1 (1.82%) CA
8 1 (1.82%) IBM
8 1 (1.82%) Microsoft
8 1 (1.82%) Oracle