Period
to 20 January 2018

The median contractor rate for an ITSM Consultant was £510 per day in advertised job vacancies during the 6 months to 20 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management Consultant
UK
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 856 838 839
Rank change year-on-year -18 +1 +10
Contract jobs requiring an ITSM Consultant 14 6 38
As % of all contract IT jobs advertised in the UK 0.014% 0.006% 0.035%
As % of the Job Titles category 0.015% 0.007% 0.037%
Number of daily rates quoted 9 5 31
UK median daily rate £510 £500 £450
Median daily rate % change year-on-year +2.00% +11.11% -18.18%
10th Percentile £413 £269 £313
90th Percentile £583 £550 £600
UK excluding London median daily rate £438 - £390
Number of hourly rates quoted 0 0 0
UK median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 94,249 91,784 102,687
% of contract IT jobs with a recognized job title 94.80% 94.78% 94.95%
Number of daily rates quoted 62,616 59,908 65,517
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £260 £253 £250
90th Percentile £625 £600 £600
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26% +2.70%
Number of hourly rates quoted 2,769 3,237 3,875
UK median hourly rate £18.50 £18.00 £19.00
Median hourly rate % change year-on-year +2.78% -5.26% +15.15%
10th Percentile £10.75 £10.50 £10.50
90th Percentile £47.83 £47.10 £47.50
UK excluding London median hourly rate £17.50 £17.50 £18.13
% change year-on-year - -3.45% +9.85%

ITSM Consultant
Job Vacancy Trend

Job postings that featured ITSM Consultant in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for ITSM Consultant in the UK

ITSM Consultant
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM Consultant.

Contractor daily rate trend for ITSM Consultant in the UK

ITSM Consultant
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ITSM Consultant over the 6 months to 20 January 2018.

Contractor daily rate histogram for ITSM Consultant in the UK

ITSM Consultant
Top 9 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM Consultant within the UK over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 13 £510 +45.71% 3
UK excluding London - 7 £438 - 3
London -23 6 £519 +48.21%
North of England - 4 £438 -
North East - 3 £438 -
Midlands - 2 - -
West Midlands - 2 - -
North West - 1 £525 -
South East - 1 £510 -

ITSM Consultant Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 20 January 2018, ITSM Consultant contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring ITSM Consultant in the job title.

1 14 (100.00%) ITSM
2 10 (71.43%) Service Management
3 7 (50.00%) ITIL
4 3 (21.43%) ITIL Certification
5 2 (14.29%) Finance
5 2 (14.29%) Stakeholder Management
5 2 (14.29%) Service Delivery
5 2 (14.29%) Change Management
5 2 (14.29%) Asset Management
5 2 (14.29%) CMDB
5 2 (14.29%) Ivanti
5 2 (14.29%) PMO
5 2 (14.29%) ServiceNow
5 2 (14.29%) Local Government
5 2 (14.29%) Incident Management
6 1 (7.14%) Data Centre
6 1 (7.14%) Analytical Skills
6 1 (7.14%) Innovative Thinking
6 1 (7.14%) Remedy ITSM
6 1 (7.14%) Performance Management
6 1 (7.14%) ISO/IEC 20000
6 1 (7.14%) SaaS
6 1 (7.14%) REST
6 1 (7.14%) Analytics
6 1 (7.14%) Master Data Management
6 1 (7.14%) Service Desk Management
6 1 (7.14%) Data Management
6 1 (7.14%) VMware
6 1 (7.14%) Process Management
6 1 (7.14%) JavaScript

ITSM Consultant Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (7.14%) Remedy ITSM
Cloud Services
1 1 (7.14%) SaaS
Communications & Networking
1 1 (7.14%) SMS
General
1 2 (14.29%) Finance
1 2 (14.29%) Local Government
Libraries, Frameworks & Software Standards
1 1 (7.14%) REST
1 1 (7.14%) SOAP
1 1 (7.14%) Web Services
Miscellaneous
1 2 (14.29%) CMDB
2 1 (7.14%) Analytical Skills
2 1 (7.14%) Data Centre
Processes & Methodologies
1 14 (100.00%) ITSM
2 10 (71.43%) Service Management
3 7 (50.00%) ITIL
4 2 (14.29%) Asset Management
4 2 (14.29%) Change Management
4 2 (14.29%) Incident Management
4 2 (14.29%) Service Delivery
4 2 (14.29%) Stakeholder Management
5 1 (7.14%) Analytics
5 1 (7.14%) Data Management
5 1 (7.14%) Innovative Thinking
5 1 (7.14%) Master Data Management
5 1 (7.14%) Performance Management
5 1 (7.14%) Process Management
5 1 (7.14%) Project Management
5 1 (7.14%) Service Desk Management
Programming Languages
1 1 (7.14%) JavaScript
Qualifications
1 3 (21.43%) ITIL Certification
Quality Assurance & Compliance
1 2 (14.29%) PMO
2 1 (7.14%) ISO/IEC 20000
System Software
1 1 (7.14%) Active Directory
Vendors
1 2 (14.29%) Ivanti
1 2 (14.29%) ServiceNow
2 1 (7.14%) BMC
2 1 (7.14%) HP
2 1 (7.14%) Remedy
2 1 (7.14%) VMware