Period
to 19 October 2019

The following table provides summary statistics for permanent job vacancies with a requirement for ServiceCenter skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceCenter over the 6 months to 19 October 2019 with a comparison to the same period in the previous 2 years.

HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
UK
6 months to
19 Oct 2019
Same period 2018 Same period 2017
Rank 1055 1125 1183
Rank change year-on-year +70 +58 +31
Permanent jobs citing ServiceCenter 15 39 28
As % of all permanent IT jobs advertised in the UK 0.011% 0.024% 0.016%
As % of the Systems Management category 0.085% 0.22% 0.18%
Number of salaries quoted 15 33 23
UK median annual salary £25,000 £31,500 £30,500
Median salary % change year-on-year -20.63% +3.28% -18.67%
10th Percentile £23,000 £20,500 £26,250
90th Percentile £35,020 £48,750 £42,250
UK excluding London median annual salary £25,000 £21,000 £41,500
% change year-on-year +19.05% -49.40% +10.67%

ServiceCenter is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 17,695 17,485 15,799
As % of all permanent IT jobs advertised in the UK 12.99% 10.61% 9.04%
Number of salaries quoted 13,338 13,820 12,911
UK median annual salary £57,500 £55,000 £52,500
Median salary % change year-on-year +4.55% +4.76% +5.00%
10th Percentile £32,000 £32,000 £31,250
90th Percentile £90,000 £85,000 £82,500
UK excluding London median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

ServiceCenter
Job Vacancy Trend

Job postings citing ServiceCenter as a percentage of all IT jobs advertised.

Job vacancy trend for ServiceCenter in the UK

ServiceCenter
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceCenter.

Salary trend for ServiceCenter in the UK

ServiceCenter
Salary Histogram

The salary distribution of IT jobs citing ServiceCenter over the 6 months to 19 October 2019.

Salary histogram for ServiceCenter in the UK

ServiceCenter
Top 6 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceCenter within the UK over the 6 months to 19 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
UK excluding London +61 15 £25,000 +19.05% 1
Northern Ireland -6 12 £24,000 +14.29%
England +62 3 £35,020 -7.84% 1
Midlands - 2 £35,020 -
West Midlands - 2 £35,020 -
East of England +66 1 £46,000 - 1

For the 6 months to 19 October 2019, IT jobs citing ServiceCenter also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ServiceCenter.

1 15 (100.00%) Windows
1 15 (100.00%) HP
2 14 (93.33%) Incident Management
3 13 (86.67%) Service Delivery
3 13 (86.67%) Microsoft
3 13 (86.67%) Active Directory
4 12 (80.00%) Cisco
4 12 (80.00%) LAN
4 12 (80.00%) WAN
4 12 (80.00%) TCP/IP
4 12 (80.00%) VPN
4 12 (80.00%) ITIL
4 12 (80.00%) MCP
4 12 (80.00%) MCSA
4 12 (80.00%) Microsoft Excel
4 12 (80.00%) MS Exchange
4 12 (80.00%) Dell
4 12 (80.00%) Microsoft Certification
4 12 (80.00%) Apple
4 12 (80.00%) Reuters
4 12 (80.00%) Bloomberg
4 12 (80.00%) Remedy
4 12 (80.00%) Blackberry
4 12 (80.00%) Blackberry Enterprise Server
4 12 (80.00%) Microsoft PowerPoint
4 12 (80.00%) MCDST
4 12 (80.00%) MCITP
4 12 (80.00%) Exchange Server 2007
4 12 (80.00%) Network Security
4 12 (80.00%) Exchange Server 2010

ServiceCenter
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (80.00%) Blackberry Enterprise Server
1 12 (80.00%) Exchange Server 2007
1 12 (80.00%) Exchange Server 2010
1 12 (80.00%) Exchange Server 2013
1 12 (80.00%) MS Exchange
2 2 (13.33%) IBM Notes
2 2 (13.33%) SAS
3 1 (6.67%) SharePoint
Applications
1 12 (80.00%) Microsoft Excel
1 12 (80.00%) Microsoft PowerPoint
Cloud Services
1 1 (6.67%) Azure
Communications & Networking
1 12 (80.00%) LAN
1 12 (80.00%) Network Security
1 12 (80.00%) TCP/IP
1 12 (80.00%) VPN
1 12 (80.00%) WAN
Job Titles
1 6 (40.00%) Desktop Support
1 6 (40.00%) Support Engineer
1 6 (40.00%) Technical Engineer
1 6 (40.00%) Technical Support
1 6 (40.00%) Technical Support Engineer
2 2 (13.33%) Mainframe Operator
2 2 (13.33%) Mainframe Software Engineer
2 2 (13.33%) Software Engineer
3 1 (6.67%) 3rd Line Engineer
3 1 (6.67%) 3rd Line Infrastructure Engineer
3 1 (6.67%) Infrastructure Engineer
3 1 (6.67%) Project Engineer
Libraries, Frameworks & Software Standards
1 2 (13.33%) ISPF
Miscellaneous
1 12 (80.00%) Blackberry
1 12 (80.00%) Data Centre
2 2 (13.33%) Mainframe
Operating Systems
1 15 (100.00%) Windows
2 12 (80.00%) Windows 10
2 12 (80.00%) Windows 7
3 2 (13.33%) MVS
3 2 (13.33%) Unix
4 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 14 (93.33%) Incident Management
2 13 (86.67%) Service Delivery
3 12 (80.00%) ITIL
3 12 (80.00%) ITIL V3
4 2 (13.33%) Migration
4 2 (13.33%) Release Management
4 2 (13.33%) Software Engineering
5 1 (6.67%) Infrastructure Engineering
5 1 (6.67%) Project Delivery
Programming Languages
1 2 (13.33%) JCL
2 1 (6.67%) PowerShell
Qualifications
1 12 (80.00%) MCDST
1 12 (80.00%) MCITP
1 12 (80.00%) MCP
1 12 (80.00%) MCSA
1 12 (80.00%) Microsoft Certification
2 1 (6.67%) Security Cleared
Quality Assurance & Compliance
1 2 (13.33%) QA
1 2 (13.33%) SLA
System Software
1 13 (86.67%) Active Directory
2 2 (13.33%) Job Entry Subsystem
2 2 (13.33%) Time Sharing Option
3 1 (6.67%) Hyper-V
Systems Management
1 12 (80.00%) Cisco CUCM
2 2 (13.33%) OpenView
3 1 (6.67%) SCCM
Vendors
1 15 (100.00%) HP
2 13 (86.67%) Microsoft
3 12 (80.00%) Apple
3 12 (80.00%) Bloomberg
3 12 (80.00%) Cisco
3 12 (80.00%) Dell
3 12 (80.00%) Remedy
3 12 (80.00%) Reuters
4 3 (20.00%) IBM
4 3 (20.00%) VMware
5 2 (13.33%) Intel
5 2 (13.33%) Lotus
6 1 (6.67%) Citrix
6 1 (6.67%) Ivanti