Period
to 20 July 2017

The median annual salary for a 2nd Line Support was £30,500 in advertised job vacancies in Uxbridge during the 6 months to 20 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
London > Uxbridge
6 months to
20 Jul 2017
Same period 2016 Same period 2015
Rank 28 42 43
Rank change year-on-year +14 +1 0
Permanent jobs requiring a 2nd Line Support 8 2 6
As % of all permanent IT jobs advertised in Uxbridge 3.21% 0.72% 1.83%
As % of the Job Titles category 3.45% 0.75% 1.91%
Number of salaries quoted 8 2 6
Uxbridge median annual salary £30,500 £25,500 £23,500
Median salary % change year-on-year +19.61% +8.51% -32.86%
10th Percentile £27,325 £23,650 £20,625
90th Percentile £35,000 £26,950 £26,125
London median annual salary £30,000 £30,000 £28,500
% change year-on-year - +5.26% +1.79%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Uxbridge. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Uxbridge
Permanent job vacancies with a job title containing a recognized job role 232 265 314
As % of all permanent IT job vacancies advertised in Uxbridge 93.17% 95.67% 96.02%
Number of salaries quoted 194 230 289
Uxbridge median annual salary £50,000 £48,500 £42,500
Median salary % change year-on-year +3.09% +14.12% -10.53%
10th Percentile £31,075 £33,013 £23,500
90th Percentile £72,500 £65,000 £61,250
London median annual salary £59,500 £55,000 £55,000
% change year-on-year +8.18% - +4.76%

2nd Line Support
Job Vacancy Trend in Uxbridge

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Uxbridge.

Job vacancy trend for 2nd Line Support in Uxbridge

2nd Line Support
Salary Trend in Uxbridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Uxbridge.

Salary trend for 2nd Line Support in Uxbridge

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Uxbridge

For the 6 months to 20 July 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Uxbridge region featuring 2nd Line Support in the job title.

1 4 (50.00%) Matrix Organization
1 4 (50.00%) Problem Management
1 4 (50.00%) Matrix Management
1 4 (50.00%) Windows 7
1 4 (50.00%) User Experience
1 4 (50.00%) GxP
1 4 (50.00%) Windows
1 4 (50.00%) Service Delivery
1 4 (50.00%) Change Management
1 4 (50.00%) Disaster Recovery
1 4 (50.00%) Supplier Management
1 4 (50.00%) IT Governance
2 3 (37.50%) ITIL
3 2 (25.00%) Retail
3 2 (25.00%) Windows 8
3 2 (25.00%) Microsoft
4 1 (12.50%) Toshiba
4 1 (12.50%) Webroot
4 1 (12.50%) Google
4 1 (12.50%) Firewall
4 1 (12.50%) Stakeholder Management
4 1 (12.50%) Network+ Certification
4 1 (12.50%) Backup Exec
4 1 (12.50%) Active Directory
4 1 (12.50%) HP
4 1 (12.50%) Citrix
4 1 (12.50%) Microsoft Certification
4 1 (12.50%) A+ Certification
4 1 (12.50%) McAfee
4 1 (12.50%) MCP

2nd Line Support Skill Set
Co-occurring IT Skills in Uxbridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (12.50%) Microsoft Office
Cloud Services
1 1 (12.50%) G Suite
1 1 (12.50%) Office 365
Communications & Networking
1 1 (12.50%) Firewall
General
1 2 (25.00%) Retail
Miscellaneous
1 4 (50.00%) User Experience
Operating Systems
1 4 (50.00%) Windows
1 4 (50.00%) Windows 7
2 2 (25.00%) Windows 8
3 1 (12.50%) Android
3 1 (12.50%) Apple iOS
3 1 (12.50%) Linux
3 1 (12.50%) Mac OS
3 1 (12.50%) Windows 10
3 1 (12.50%) Windows Server
Processes & Methodologies
1 4 (50.00%) Change Management
1 4 (50.00%) Disaster Recovery
1 4 (50.00%) IT Governance
1 4 (50.00%) Matrix Management
1 4 (50.00%) Matrix Organization
1 4 (50.00%) Problem Management
1 4 (50.00%) Service Delivery
1 4 (50.00%) Supplier Management
2 3 (37.50%) ITIL
3 1 (12.50%) Root Cause Analysis
3 1 (12.50%) Stakeholder Management
Qualifications
1 1 (12.50%) A+ Certification
1 1 (12.50%) MCP
1 1 (12.50%) MCSE
1 1 (12.50%) Microsoft Certification
1 1 (12.50%) Network+ Certification
Quality Assurance & Compliance
1 4 (50.00%) GxP
System Software
1 1 (12.50%) Active Directory
Systems Management
1 1 (12.50%) Backup Exec
1 1 (12.50%) McAfee ePO
Vendors
1 2 (25.00%) Microsoft
2 1 (12.50%) Citrix
2 1 (12.50%) Google
2 1 (12.50%) HP
2 1 (12.50%) McAfee
2 1 (12.50%) Toshiba
2 1 (12.50%) Veeam
2 1 (12.50%) Webroot