Customer Service Jobs in the Vale of Glamorgan

Customer Service
South Wales > Vale of Glamorgan

The table below provides summary statistics for permanent job vacancies advertised in the Vale of Glamorgan requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 29 May 2025, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 1 - 3
Rank change year-on-year - - -
Permanent jobs citing Customer Service 59 0 1
As % of all permanent jobs advertised in the Vale of Glamorgan 89.39% - 20.00%
As % of the Processes & Methodologies category 89.39% - 33.33%
Number of salaries quoted 38 0 1
10th Percentile £13,380 - -
25th Percentile £14,102 - £22,500
Median annual salary (50th Percentile) £16,725 - £25,000
75th Percentile £23,504 - £27,500
90th Percentile £25,087 - -
South Wales median annual salary £25,087 £30,281 £25,950
% change year-on-year -17.15% +16.69% -29.86%

All Process and Methodology Skills
Vale of Glamorgan

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Vale of Glamorgan.

Permanent vacancies with a requirement for process or methodology skills 66 1 3
As % of all permanent jobs advertised in the Vale of Glamorgan 100.00% 7.14% 60.00%
Number of salaries quoted 38 1 1
10th Percentile £13,380 - -
25th Percentile £14,102 £24,250 £22,500
Median annual salary (50th Percentile) £16,725 £24,500 £25,000
Median % change year-on-year -31.74% -2.00% -54.55%
75th Percentile £23,504 £24,750 £27,500
90th Percentile £25,087 - -
South Wales median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -5.00%

Customer Service
Job Vacancy Trend in the Vale of Glamorgan

Job postings citing Customer Service as a proportion of all IT jobs advertised in the Vale of Glamorgan.

Job vacancy trend for Customer Service in the Vale of Glamorgan

Customer Service
Salary Trend in the Vale of Glamorgan

3-month moving average salary quoted in jobs citing Customer Service in the Vale of Glamorgan.

Salary trend for Customer Service in the Vale of Glamorgan

Customer Service
Salary Histogram in the Vale of Glamorgan

Salary distribution for jobs citing Customer Service in the Vale of Glamorgan over the 6 months to 29 May 2025.

Salary histogram for Customer Service in the Vale of Glamorgan

Customer Service
Job Locations in the Vale of Glamorgan

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Vale of Glamorgan region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Dinas Powys - 23 £16,725 -
Penarth - 18 £20,114 - 1
Barry - 18 £20,114 -
Customer Service
South Wales

Customer Service
Co-occurring Skills and Capabilities in the Vale of Glamorgan by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 59 (100.00%) Broadband
General
1 59 (100.00%) Banking
1 59 (100.00%) Games
Job Titles
1 59 (100.00%) Customer Service Advisor
Processes & Methodologies
1 59 (100.00%) Problem-Solving
Vendors
1 59 (100.00%) BT