Customer Service Job Trends in the Vale of Glamorgan

Customer Service
South Wales > Vale of Glamorgan

The table below provides summary statistics and salary benchmarking for jobs advertised in the Vale of Glamorgan requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 7 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 2 0 0
As % of all permanent jobs in the Vale of Glamorgan 10.00% - -
As % of the Processes & Methodologies category 10.00% - -
Number of salaries quoted 2 0 0
10th Percentile £21,967 - -
25th Percentile £22,487 - -
Median annual salary (50th Percentile) £23,354 - -
75th Percentile £24,220 - -
90th Percentile £24,740 - -
South Wales median annual salary £25,087 £37,500 £46,750
% change year-on-year -33.10% -19.79% +16.88%

All Process & Methodology Skills
Vale of Glamorgan

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Vale of Glamorgan.

Permanent vacancies with a requirement for process or methodology skills 20 4 0
As % of all permanent jobs advertised in the Vale of Glamorgan 100.00% 100.00% -
Number of salaries quoted 10 0 0
10th Percentile £24,740 - -
25th Percentile - - -
Median annual salary (50th Percentile) £27,000 - -
75th Percentile £57,875 - -
90th Percentile £65,000 - -
South Wales median annual salary £50,000 £49,375 £50,000
% change year-on-year +1.27% -1.25% +0.22%

Customer Service
Job Vacancy Trend in the Vale of Glamorgan

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in the Vale of Glamorgan.

Customer Service job vacancy trend in the Vale of Glamorgan

Customer Service
Salary Trend in the Vale of Glamorgan

Salary distribution trend for jobs in the Vale of Glamorgan citing Customer Service.

Salary distribution trend for jobs in the Vale of Glamorgan citing Customer Service

Customer Service
Job Locations in the Vale of Glamorgan

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Vale of Glamorgan region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Barry - 1 £25,087 - 1
Penarth - 1 £21,620 -
Customer Service
South Wales

Customer Service
Co-Occurring Skills & Capabilities in the Vale of Glamorgan by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 2 (100.00%) Broadband
General
1 2 (100.00%) Games
2 1 (50.00%) Banking
2 1 (50.00%) Billing
Job Titles
1 2 (100.00%) Customer Service Advisor
Processes & Methodologies
1 1 (50.00%) Coaching
1 1 (50.00%) Problem-Solving
Vendors
1 1 (50.00%) BT