1st Line Support Analyst Job Trends in Wakefield

First Line Support Analyst
West Yorkshire > Wakefield

The median First Line Support Analyst salary in Wakefield is £26,450 per year, according to job vacancies posted during the 6 months leading to 8 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Nov 2025
Same period 2024 Same period 2023
Rank 16 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support Analyst 1 0 0
As % of all permanent jobs in Wakefield 1.23% - -
As % of the Job Titles category 1.64% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £25,675 - -
Median annual salary (50th Percentile) £26,450 - -
75th Percentile £27,225 - -
90th Percentile - - -
West Yorkshire median annual salary £27,500 £26,500 £25,000
% change year-on-year +3.77% +6.00% -

All Permanent IT Job Vacancies
Wakefield

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wakefield. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wakefield with a recognized job title 61 22 73
% of permanent jobs with a recognized job title 75.31% 95.65% 98.65%
Number of salaries quoted 23 11 50
10th Percentile £37,500 £42,500 £27,950
25th Percentile £40,000 £46,250 £37,500
Median annual salary (50th Percentile) £41,500 £48,750 £47,500
Median % change year-on-year -14.87% +2.63% +11.76%
75th Percentile £67,500 £49,625 £62,188
90th Percentile £70,000 £52,500 £73,750
West Yorkshire median annual salary £55,000 £55,000 £55,000
% change year-on-year - - +4.76%

1st Line Support Analyst
Job Vacancy Trend in Wakefield

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support Analyst' in the job title relative to all permanent IT jobs advertised in Wakefield.

1st Line Support Analyst job vacancy trend in Wakefield

1st Line Support Analyst
Salary Trend in Wakefield

Salary distribution trend for 1st Line Support Analyst job vacancies in Wakefield.

Salary distribution trend for 1st Line Support Analyst job vacancies in Wakefield

1st Line Support Analyst Skill Set
Top 6 Co-Occurring Skills & Capabilities in Wakefield

For the 6 months to 8 November 2025, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Wakefield region featuring 1st Line Support Analyst in the job title.

1 1 (100.00%) City & Guilds
1 1 (100.00%) Customer Service
1 1 (100.00%) ITIL
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows

1st Line Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Wakefield by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Office
General
1 1 (100.00%) Inclusion and Diversity
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) ITIL
Qualifications
1 1 (100.00%) City & Guilds
Vendors
1 1 (100.00%) Microsoft