2nd Line Support Manager Job Trends in Wakefield

Second Line Support Manager
West Yorkshire > Wakefield

The median Second Line Support Manager salary in Wakefield is £42,500 per year, according to job vacancies posted during the 6 months leading to 24 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
24 Aug 2026
Same period 2025 Same period 2024
Rank 18 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support Manager 4 0 0
As % of all permanent jobs in Wakefield 2.40% - -
As % of the Job Titles category 2.72% - -
Number of salaries quoted 4 0 0
10th Percentile - - -
25th Percentile £41,250 - -
Median annual salary (50th Percentile) £42,500 - -
75th Percentile £43,750 - -
90th Percentile - - -
West Yorkshire median annual salary £42,500 - -

All Permanent IT Job Roles
Wakefield

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wakefield. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wakefield with a recognized job title 147 34 59
% of permanent jobs with a recognized job title 88.02% 42.50% 96.72%
Number of salaries quoted 101 14 33
10th Percentile £30,000 £40,225 £25,500
25th Percentile £36,250 £40,750 £36,250
Median annual salary (50th Percentile) £55,000 £41,917 £48,750
Median % change year-on-year +31.21% -14.02% +3.45%
75th Percentile £65,000 £70,000 £55,000
90th Percentile £75,000 £70,875 £67,000
West Yorkshire median annual salary £60,000 £55,000 £50,000
% change year-on-year +9.09% +10.00% -9.09%

2nd Line Support Manager Skill Set
Top 12 Co-Occurring Skills & Capabilities in Wakefield

For the 6 months to 24 August 2026, 2nd Line Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Wakefield region featuring 2nd Line Support Manager in the job title.

1 4 (100.00%) Customer Experience
1 4 (100.00%) Escalation Management
1 4 (100.00%) ITIL
1 4 (100.00%) Microsoft
1 4 (100.00%) Microsoft 365
1 4 (100.00%) Performance Management
1 4 (100.00%) Problem Management
1 4 (100.00%) Root Cause Analysis
1 4 (100.00%) Service Delivery
1 4 (100.00%) SLA
1 4 (100.00%) Windows
1 4 (100.00%) Windows Server

2nd Line Support Manager Skill Set
Co-Occurring Skills & Capabilities in Wakefield by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 4 (100.00%) Microsoft 365
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows Server
Processes & Methodologies
1 4 (100.00%) Customer Experience
1 4 (100.00%) Escalation Management
1 4 (100.00%) ITIL
1 4 (100.00%) Performance Management
1 4 (100.00%) Problem Management
1 4 (100.00%) Root Cause Analysis
1 4 (100.00%) Service Delivery
Quality Assurance & Compliance
1 4 (100.00%) SLA
Vendors
1 4 (100.00%) Microsoft