Service Desk Support Job Trends in Wakefield
Service Desk Support
West Yorkshire > Wakefield
The median Service Desk Support salary in Wakefield is £27,999 per year, according to job vacancies posted during the 6 months leading to 31 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 31 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 18 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent Service Desk Support jobs | 5 | 0 | 0 |
| As % of all permanent jobs in Wakefield | 3.16% | - | - |
| As % of the Job Titles category | 3.62% | - | - |
| Number of salaries quoted | 1 | 0 | 0 |
| Median annual salary (50th Percentile) | £27,999 | - | - |
| West Yorkshire median annual salary | £29,000 | £27,500 | £26,500 |
| % change year-on-year | +5.45% | +3.77% | -13.47% |
All Permanent IT Job Roles
Wakefield
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in Wakefield matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 31 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in Wakefield matching a recognised job title | 138 | 59 | 24 |
| % of permanent job adverts matching a recognised job title | 87.34% | 70.24% | 96.00% |
| Number of salaries quoted | 89 | 21 | 12 |
| 10th Percentile | £29,000 | £37,500 | £42,875 |
| 25th Percentile | £30,500 | £40,000 | £46,250 |
| Median annual salary (50th Percentile) | £50,000 | £41,500 | £48,750 |
| Median % change year-on-year | +20.48% | -14.87% | +2.63% |
| 75th Percentile | £60,000 | £67,500 | £50,344 |
| 90th Percentile | £65,000 | £70,000 | £62,625 |
| West Yorkshire median annual salary | £60,000 | £55,000 | £55,000 |
| % change year-on-year | +9.09% | - | - |
Service Desk Support Job Vacancy Trend in Wakefield
Historical trend showing the proportion of permanent Service Desk Support job postings relative to all permanent IT jobs advertised in Wakefield.
Service Desk Support Salary Trend in Wakefield
Salary distribution trend for Service Desk Support job vacancies in Wakefield.
Service Desk Support Skill Set Top 20 Co-Occurring Skills & Capabilities in Wakefield
For the 6 months to 31 October 2026, Service Desk Support job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Service Desk Support job ads across the Wakefield region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Windows | 100.0% | 5 |
| 2 | Active Directory | 80.0% | 4 |
| 2 | DHCP | 80.0% | 4 |
| 2 | DNS | 80.0% | 4 |
| 2 | ERP | 80.0% | 4 |
| 2 | HTTP | 80.0% | 4 |
| 2 | ITIL | 80.0% | 4 |
| 2 | LAN | 80.0% | 4 |
| 2 | Microsoft Exchange | 80.0% | 4 |
| 2 | Microsoft Office | 80.0% | 4 |
| 2 | Problem-Solving | 80.0% | 4 |
| 2 | SAP | 80.0% | 4 |
| 2 | SSL | 80.0% | 4 |
| 2 | TCP/IP | 80.0% | 4 |
| 2 | VPN | 80.0% | 4 |
| 2 | WAN | 80.0% | 4 |
| 2 | Windows Server | 80.0% | 4 |
| 18 | Customer Service | 20.0% | 1 |
| 18 | Microsoft | 20.0% | 1 |
| 18 | Windows 10 | 20.0% | 1 |
Service Desk Support Skill Set Co-Occurring Skills & Capabilities in Wakefield by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | Service Desk Support Analyst | 100.0% | 5 |
| 2 | Service Desk Engineer | 80.0% | 4 |
| 2 | Technical Services Analyst | 80.0% | 4 |
| 2 | Technical Support Analyst | 80.0% | 4 |
| 2 | Technical Support Engineer | 80.0% | 4 |
| 6 | 1st Line Service Desk Analyst | 20.0% | 1 |
| 6 | 1st Line Support Analyst | 20.0% | 1 |