IT Support Engineer Jobs in Wales

IT Support Engineer
UK > Wales

The median IT Support Engineer salary in Wales is £27,500 per year, according to job vacancies posted during the 6 months leading to 16 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 Jul 2024
Same period 2023 Same period 2022
Rank 83 136 130
Rank change year-on-year +53 -6 -36
Permanent jobs requiring an IT Support Engineer 32 1 10
As % of all permanent jobs advertised in Wales 1.48% 0.057% 0.49%
As % of the Job Titles category 1.59% 0.066% 0.52%
Number of salaries quoted 26 1 10
10th Percentile £21,000 - £25,750
25th Percentile £23,250 - £26,250
Median annual salary (50th Percentile) £27,500 £35,000 £32,500
Median % change year-on-year -21.43% +7.69% -13.33%
75th Percentile £28,750 - £34,000
90th Percentile £34,375 - -
UK median annual salary £30,000 £32,500 £31,000
% change year-on-year -7.69% +4.84% +3.33%

All Permanent IT Job Vacancies
Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 2,009 1,505 1,915
% of permanent jobs with a recognized job title 93.10% 86.49% 93.55%
Number of salaries quoted 1,443 800 1,229
10th Percentile £26,250 £26,391 £31,475
25th Percentile £32,500 £34,313 £37,500
Median annual salary (50th Percentile) £45,000 £45,000 £50,000
Median % change year-on-year - -10.00% +17.65%
75th Percentile £57,500 £61,491 £61,250
90th Percentile £70,000 £72,500 £75,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Engineer
Job Vacancy Trend in Wales

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for IT Support Engineer in Wales

IT Support Engineer
Salary Trend in Wales

3-month moving average salary quoted in jobs citing IT Support Engineer in Wales.

Salary trend for IT Support Engineer in Wales

IT Support Engineer
Salary Histogram in Wales

Salary distribution for jobs citing IT Support Engineer in Wales over the 6 months to 16 July 2024.

Salary histogram for IT Support Engineer in Wales

IT Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Wales region over the 6 months to 16 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North Wales - 22 £27,500 - 1
South Wales +24 6 £30,000 -14.29% 2
West Wales - 3 £27,750 -
Mid Wales - 1 £22,500 -
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Wales

For the 6 months to 16 July 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region featuring IT Support Engineer in the job title.

1 20 (62.50%) Microsoft 365
2 19 (59.38%) Microsoft
3 17 (53.13%) Social Skills
3 17 (53.13%) Customer Service
4 12 (37.50%) Active Directory
5 11 (34.38%) Infrastructure Engineering
6 10 (31.25%) Problem-Solving
7 9 (28.13%) Azure
7 9 (28.13%) SLA
8 8 (25.00%) Windows
8 8 (25.00%) Windows Server
9 6 (18.75%) Project Delivery
9 6 (18.75%) Management Information System
9 6 (18.75%) Meraki
10 5 (15.63%) Continuous Improvement
10 5 (15.63%) Web Design
10 5 (15.63%) Manufacturing
10 5 (15.63%) Customer-Centric Approach
10 5 (15.63%) Proactive Monitoring
10 5 (15.63%) Customer-Centricity
11 4 (12.50%) DHCP
11 4 (12.50%) DNS
12 3 (9.38%) TCP/IP
12 3 (9.38%) Linux
12 3 (9.38%) SQL
12 3 (9.38%) Microsoft Office
12 3 (9.38%) SharePoint
12 3 (9.38%) VMware
12 3 (9.38%) WAN
12 3 (9.38%) Internet

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.38%) Confluence
1 3 (9.38%) Jupyter
1 3 (9.38%) SharePoint
Applications
1 3 (9.38%) Microsoft Office
2 1 (3.13%) Microsoft Excel
Business Applications
1 1 (3.13%) Dynamics AX
1 1 (3.13%) Dynamics CRM
Cloud Services
1 20 (62.50%) Microsoft 365
2 9 (28.13%) Azure
3 3 (9.38%) Entra ID
4 2 (6.25%) Power Platform
5 1 (3.13%) Dynamics 365
Communications & Networking
1 4 (12.50%) DHCP
1 4 (12.50%) DNS
2 3 (9.38%) Firewall
2 3 (9.38%) Internet
2 3 (9.38%) TCP/IP
2 3 (9.38%) WAN
3 2 (6.25%) SD-WAN
3 2 (6.25%) Wi-Fi
3 2 (6.25%) Wireless
4 1 (3.13%) LAN
Database & Business Intelligence
1 3 (9.38%) Metabase
2 1 (3.13%) Power BI
Development Applications
1 3 (9.38%) JIRA
1 3 (9.38%) Visual Studio Code
General
1 17 (53.13%) Social Skills
2 5 (15.63%) Manufacturing
Miscellaneous
1 6 (18.75%) Management Information System
2 3 (9.38%) Raspberry Pi
3 1 (3.13%) CCTV
3 1 (3.13%) Hybrid Cloud
3 1 (3.13%) Life Science
3 1 (3.13%) Self-Motivation
Operating Systems
1 8 (25.00%) Windows
1 8 (25.00%) Windows Server
2 3 (9.38%) Linux
2 3 (9.38%) Windows 7
3 1 (3.13%) Android
3 1 (3.13%) Apple iOS
3 1 (3.13%) Mac OS
3 1 (3.13%) Windows 10
3 1 (3.13%) Windows Server 2019
Processes & Methodologies
1 17 (53.13%) Customer Service
2 11 (34.38%) Infrastructure Engineering
3 10 (31.25%) Problem-Solving
4 6 (18.75%) Project Delivery
5 5 (15.63%) Continuous Improvement
5 5 (15.63%) Customer-Centric Approach
5 5 (15.63%) Customer-Centricity
5 5 (15.63%) Proactive Monitoring
5 5 (15.63%) Web Design
6 3 (9.38%) Data Privacy
6 3 (9.38%) Disaster Recovery
6 3 (9.38%) Logistics
6 3 (9.38%) Network Management
7 2 (6.25%) Decision-Making
7 2 (6.25%) Knowledge Management
8 1 (3.13%) Business Intelligence
8 1 (3.13%) Collaborative Working
8 1 (3.13%) CRM
8 1 (3.13%) ERP
8 1 (3.13%) ITIL
Programming Languages
1 3 (9.38%) SQL
Qualifications
1 3 (9.38%) A+ Certification
2 2 (6.25%) CCNA
2 2 (6.25%) Cisco Certification
Quality Assurance & Compliance
1 9 (28.13%) SLA
2 1 (3.13%) ISO/IEC 27001
System Software
1 12 (37.50%) Active Directory
2 3 (9.38%) VMware Infrastructure
Systems Management
1 2 (6.25%) Microsoft Intune
Vendors
1 19 (59.38%) Microsoft
2 6 (18.75%) Meraki
3 3 (9.38%) Veeam
3 3 (9.38%) VMware
4 2 (6.25%) Cisco
5 1 (3.13%) Salesforce