IT Support Engineer Job Trends

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £32,000 per year, according to job vacancies posted during the 6 months leading to 19 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Feb 2026
Same period 2025 Same period 2024
Rank 164 293 245
Rank change year-on-year +129 -48 +168
Permanent jobs requiring an IT Support Engineer 968 486 944
As % of all permanent jobs in the UK 1.42% 0.99% 1.27%
As % of the Job Titles category 1.55% 1.09% 1.34%
Number of salaries quoted 841 262 887
10th Percentile £25,750 £23,550 £22,750
25th Percentile £27,750 £26,250 £25,750
Median annual salary (50th Percentile) £32,000 £30,000 £30,000
Median % change year-on-year +6.67% - -6.25%
75th Percentile £38,750 £35,000 £36,875
90th Percentile £43,750 £40,900 £42,500
UK excluding London median annual salary £31,000 £30,000 £30,000
% change year-on-year +3.33% - -

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 62,327 44,730 70,566
% of permanent jobs with a recognized job title 91.26% 91.49% 94.82%
Number of salaries quoted 39,291 23,468 55,142
10th Percentile £29,000 £33,235 £28,500
25th Percentile £37,500 £45,000 £39,230
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -8.33%
75th Percentile £75,000 £80,000 £73,750
90th Percentile £95,000 £100,000 £92,500
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Salary Trend

Salary distribution trend for IT Support Engineer job vacancies in the UK.

Salary distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 19 February 2026.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 19 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +124 893 £32,000 +6.67% 153
UK excluding London +111 848 £31,000 +3.33% 146
South East +116 235 £32,500 +8.33% 61
North of England +91 197 £30,000 -1.64% 23
Midlands +1 194 £31,000 +3.33% 9
Work from Home +118 187 £34,000 +6.25% 25
East Midlands +15 119 £30,000 +3.45% 2
London +69 107 £37,750 +7.86% 37
North West +74 104 £30,000 -1.64% 15
East of England +54 96 £30,000 +33.33% 28
Yorkshire +28 86 £35,000 +16.67% 7
West Midlands -20 75 £32,500 +1.56% 7
South West +29 64 £30,000 -7.69% 17
Scotland +17 43 £30,000 +9.09% 8
Wales - 19 £40,000 - 2
North East -6 7 £28,500 -20.83% 2

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 19 February 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 498 (51.45%) Windows
2 488 (50.41%) Microsoft 365
3 474 (48.97%) Microsoft
4 388 (40.08%) Active Directory
5 319 (32.95%) Problem-Solving
6 294 (30.37%) Azure
7 260 (26.86%) Windows Server
8 206 (21.28%) Customer Service
9 184 (19.01%) Firewall
10 161 (16.63%) DNS
11 156 (16.12%) Entra ID
12 148 (15.29%) DHCP
13 145 (14.98%) Microsoft Intune
14 142 (14.67%) Windows 10
15 123 (12.71%) ITIL
16 119 (12.29%) SharePoint
17 114 (11.78%) Microsoft Exchange
18 111 (11.47%) Microsoft Office
18 111 (11.47%) VPN
19 108 (11.16%) Cybersecurity
20 96 (9.92%) VMware
21 94 (9.71%) Hyper-V
22 89 (9.19%) TCP/IP
23 87 (8.99%) Mentoring
24 85 (8.78%) Google
25 78 (8.06%) Mac OS
26 76 (7.85%) LAN
27 73 (7.54%) WAN
28 69 (7.13%) Google Workspace
29 65 (6.71%) VMware Infrastructure

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 119 (12.29%) SharePoint
2 114 (11.78%) Microsoft Exchange
3 15 (1.55%) IIS
4 13 (1.34%) Confluence
5 10 (1.03%) Exchange Server 2007
5 10 (1.03%) Exchange Server 2010
5 10 (1.03%) Exchange Server 2013
Applications
1 111 (11.47%) Microsoft Office
2 20 (2.07%) Microsoft Excel
3 5 (0.52%) Microsoft PowerPoint
4 3 (0.31%) CINEMA 4D
5 2 (0.21%) Acrobat
5 2 (0.21%) AutoCAD
6 1 (0.10%) Adobe Creative Suite
Business Applications
1 6 (0.62%) Dynamics NAV
2 5 (0.52%) Dynamics CRM
3 4 (0.41%) NetSuite
4 1 (0.10%) Dynamics AX
4 1 (0.10%) Shopify
Cloud Services
1 488 (50.41%) Microsoft 365
2 294 (30.37%) Azure
3 156 (16.12%) Entra ID
4 69 (7.13%) Google Workspace
5 61 (6.30%) AWS
6 49 (5.06%) OneDrive
7 35 (3.62%) SaaS
8 20 (2.07%) Power Platform
9 18 (1.86%) GCP
10 15 (1.55%) Power Automate
11 13 (1.34%) Azure DevOps
12 8 (0.83%) Azure Sentinel
13 6 (0.62%) Microsoft Copilot
14 5 (0.52%) Azure AI
14 5 (0.52%) Intacct
14 5 (0.52%) iPaaS
15 4 (0.41%) Datadog
15 4 (0.41%) PowerApps
16 3 (0.31%) Amazon CloudWatch
16 3 (0.31%) Google Drive
Communications & Networking
1 184 (19.01%) Firewall
2 161 (16.63%) DNS
3 148 (15.29%) DHCP
4 111 (11.47%) VPN
5 89 (9.19%) TCP/IP
6 76 (7.85%) LAN
7 73 (7.54%) WAN
8 60 (6.20%) VLAN
8 60 (6.20%) Wi-Fi
9 47 (4.86%) VoIP
10 25 (2.58%) Wireless
11 14 (1.45%) SD-WAN
12 11 (1.14%) Remote Desktop
13 10 (1.03%) SAN
14 7 (0.72%) IP Telephony
14 7 (0.72%) TETRA
15 6 (0.62%) WLAN
16 5 (0.52%) Network Security
17 4 (0.41%) Internet
17 4 (0.41%) VPLS
Database & Business Intelligence
1 22 (2.27%) SQL Server
2 20 (2.07%) Power BI
3 12 (1.24%) SQL Server Reporting Services
4 6 (0.62%) Amazon RDS
5 4 (0.41%) Relational Database
6 3 (0.31%) PostgreSQL
7 2 (0.21%) Oracle Database
8 1 (0.10%) MySQL
Development Applications
1 28 (2.89%) JIRA
2 4 (0.41%) GitLab
General
1 314 (32.44%) Social Skills
2 79 (8.16%) Organisational Skills
3 48 (4.96%) Finance
4 45 (4.65%) Law
5 43 (4.44%) Analytical Skills
6 40 (4.13%) Manufacturing
7 39 (4.03%) Multimedia
8 32 (3.31%) Telecoms
9 22 (2.27%) Retail
10 21 (2.17%) Public Sector
11 20 (2.07%) Inclusion and Diversity
12 18 (1.86%) Legal
13 11 (1.14%) Electronics
14 9 (0.93%) Documentation Skills
14 9 (0.93%) Games
15 7 (0.72%) Advertising
16 6 (0.62%) Fire and Rescue
16 6 (0.62%) Marketing
16 6 (0.62%) Police
17 5 (0.52%) Social Housing
Libraries, Frameworks & Software Standards
1 14 (1.45%) .NET
2 12 (1.24%) .NET Framework
2 12 (1.24%) Entity Framework
2 12 (1.24%) WinForms
3 7 (0.72%) ASP.NET
4 4 (0.41%) OpenTelemetry
5 1 (0.10%) Software Packaging
Miscellaneous
1 194 (20.04%) Driving Licence
2 50 (5.17%) Onboarding
3 39 (4.03%) Self-Motivation
4 28 (2.89%) CCTV
5 14 (1.45%) Analytical Mindset
6 11 (1.14%) iPhone
7 9 (0.93%) Fat Client
7 9 (0.93%) FMCG
7 9 (0.93%) Thin Client
8 7 (0.72%) Management Information System
9 5 (0.52%) Clustering
9 5 (0.52%) Cyber Security Posture
9 5 (0.52%) Enterprise Software
9 5 (0.52%) Mobile App
9 5 (0.52%) Reinsurance
9 5 (0.52%) Robotics
9 5 (0.52%) Smartphone
10 4 (0.41%) Data Centre
10 4 (0.41%) PKI
10 4 (0.41%) Renewable Energy
Operating Systems
1 498 (51.45%) Windows
2 260 (26.86%) Windows Server
3 142 (14.67%) Windows 10
4 78 (8.06%) Mac OS
5 48 (4.96%) Windows Server 2019
6 45 (4.65%) Windows Server 2016
7 44 (4.55%) Linux
8 28 (2.89%) Windows Server 2012
9 27 (2.79%) Apple iOS
10 24 (2.48%) Android
11 14 (1.45%) Windows 7
12 12 (1.24%) Mac OS X
13 9 (0.93%) Windows 8
14 6 (0.62%) Windows Server 2008
15 3 (0.31%) Debian
16 2 (0.21%) VMS
17 1 (0.10%) Red Hat Enterprise Linux
17 1 (0.10%) Solaris
17 1 (0.10%) Ubuntu
17 1 (0.10%) Unix
Processes & Methodologies
1 319 (32.95%) Problem-Solving
2 206 (21.28%) Customer Service
3 123 (12.71%) ITIL
4 108 (11.16%) Cybersecurity
5 87 (8.99%) Mentoring
6 59 (6.10%) ITSM
7 55 (5.68%) Service Delivery
8 41 (4.24%) Asset Management
8 41 (4.24%) Continuous Improvement
8 41 (4.24%) Remote Monitoring and Management
9 37 (3.82%) Incident Management
10 35 (3.62%) Infrastructure Engineering
10 35 (3.62%) Process Improvement
11 28 (2.89%) Project Delivery
12 27 (2.79%) Disaster Recovery
12 27 (2.79%) Root Cause Analysis
13 26 (2.69%) Business Intelligence
14 25 (2.58%) Computer Science
14 25 (2.58%) Time Management
15 23 (2.38%) Data Protection
Programming Languages
1 55 (5.68%) PowerShell
2 44 (4.55%) SQL
3 14 (1.45%) C#
4 13 (1.34%) T-SQL
5 9 (0.93%) Python
6 7 (0.72%) PL/SQL
6 7 (0.72%) VBScript
7 5 (0.52%) VB
8 2 (0.21%) Google Apps Script
9 1 (0.10%) Bash
9 1 (0.10%) PHP
9 1 (0.10%) R
9 1 (0.10%) VBA
Qualifications
1 63 (6.51%) Degree
2 62 (6.40%) Microsoft Certification
3 43 (4.44%) DBS Check
4 42 (4.34%) Security Cleared
5 28 (2.89%) A+ Certification
6 24 (2.48%) SC Cleared
7 21 (2.17%) Microsoft Certified Professional
8 20 (2.07%) CCNA
8 20 (2.07%) Cisco Certification
8 20 (2.07%) Computer Science Degree
9 12 (1.24%) DV Cleared
9 12 (1.24%) Network+ Certification
10 11 (1.14%) MCSA
11 9 (0.93%) MCSE
12 7 (0.72%) CCNP
12 7 (0.72%) CompTIA Security+
13 6 (0.62%) Azure Certification
13 6 (0.62%) BPSS Clearance
14 5 (0.52%) ITIL Foundation Certificate
14 5 (0.52%) MCITP
Quality Assurance & Compliance
1 60 (6.20%) SLA
2 42 (4.34%) Cyber Essentials
3 28 (2.89%) ISO/IEC 27001
4 12 (1.24%) GDPR
5 7 (0.72%) Accessibility
6 5 (0.52%) NIST
7 4 (0.41%) Cyber Essentials PLUS
8 3 (0.31%) QA
9 1 (0.10%) ISO 22301
System Software
1 388 (40.08%) Active Directory
2 94 (9.71%) Hyper-V
3 65 (6.71%) VMware Infrastructure
4 19 (1.96%) Virtual Desktop
5 11 (1.14%) VMware Workstation
6 8 (0.83%) vSphere
7 7 (0.72%) Firmware
8 4 (0.41%) Virtual Machines
8 4 (0.41%) VMware ESXi
8 4 (0.41%) VMware NSX
9 2 (0.21%) XenApp
9 2 (0.21%) XenDesktop
10 1 (0.10%) Docker
10 1 (0.10%) Terminal Services
10 1 (0.10%) VMware Server
Systems Management
1 145 (14.98%) Microsoft Intune
2 19 (1.96%) Active Directory Federation Services
3 15 (1.55%) SCCM
4 13 (1.34%) Autotask
5 10 (1.03%) Jamf Pro
6 8 (0.83%) WSUS
7 6 (0.62%) Proxmox
8 5 (0.52%) Ansible
8 5 (0.52%) Failover Clustering
8 5 (0.52%) Systems Management Server (SMS)
9 4 (0.41%) Kubernetes
10 3 (0.31%) Single Sign-On
11 2 (0.21%) FortiGate
11 2 (0.21%) SmoothWall
12 1 (0.10%) Podman
Vendors
1 474 (48.97%) Microsoft
2 96 (9.92%) VMware
3 85 (8.78%) Google
4 40 (4.13%) Fortinet
5 39 (4.03%) Apple
5 39 (4.03%) Fujitsu
5 39 (4.03%) Virgin Media
6 26 (2.69%) Veeam
7 19 (1.96%) Cisco
8 17 (1.76%) Sage
9 15 (1.55%) Dell
9 15 (1.55%) Meraki
10 13 (1.34%) HP
11 12 (1.24%) Adobe
11 12 (1.24%) ServiceNow
11 12 (1.24%) Xamarin
12 10 (1.03%) Citrix
12 10 (1.03%) WatchGuard
12 10 (1.03%) Zoho
13 9 (0.93%) Acronis