IT Support Engineer Jobs

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £32,500 per year, according to job vacancies posted during the 6 months leading to 1 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 Jul 2025
Same period 2024 Same period 2023
Rank 444 243 400
Rank change year-on-year -201 +157 +284
Permanent jobs requiring an IT Support Engineer 306 1,245 717
As % of all permanent jobs advertised in the UK 0.53% 1.15% 0.80%
As % of the Job Titles category 0.59% 1.22% 0.88%
Number of salaries quoted 262 1,070 562
10th Percentile £25,633 £23,000 £25,512
25th Percentile £26,250 £25,750 £27,125
Median annual salary (50th Percentile) £32,500 £30,000 £32,500
Median % change year-on-year +8.33% -7.69% +4.84%
75th Percentile £39,250 £35,000 £37,250
90th Percentile £45,000 £42,500 £40,925
UK excluding London median annual salary £31,000 £30,000 £30,500
% change year-on-year +3.33% -1.64% +1.67%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 52,152 102,300 81,659
% of permanent jobs with a recognized job title 89.82% 94.79% 91.21%
Number of salaries quoted 28,176 72,142 54,048
10th Percentile £27,000 £28,500 £32,500
25th Percentile £38,000 £38,750 £44,250
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,708 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £50,000 £50,000 £53,118
% change year-on-year - -5.87% +5.18%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Engineer.

Salary trend for IT Support Engineer in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 1 July 2025.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 1 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -195 285 £32,533 +8.44% 418
UK excluding London -171 240 £31,000 +3.33% 301
South East -48 94 £37,500 +25.00% 85
Work from Home -17 83 £32,000 -1.54% 104
London +62 59 £39,000 +14.71% 146
North of England -87 53 £30,000 +3.45% 80
Yorkshire +8 37 £26,500 -11.67% 36
Midlands -87 32 £26,875 -10.42% 46
South West -2 26 £32,500 +8.33% 40
East Midlands -17 23 £27,500 -8.33% 27
East of England -64 21 £31,250 +5.93% 24
North West -73 15 £30,000 +11.11% 36
Scotland +67 14 £28,750 +4.55% 12
West Midlands -53 9 £26,000 -9.57% 19
North East +3 1 £40,000 +23.08% 13

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 July 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 206 (67.32%) Windows
2 195 (63.73%) Microsoft
3 177 (57.84%) Microsoft 365
4 155 (50.65%) Active Directory
5 147 (48.04%) Social Skills
6 121 (39.54%) Problem-Solving
7 113 (36.93%) Azure
8 95 (31.05%) Customer Service
9 76 (24.84%) Windows Server
10 67 (21.90%) Driving Licence
11 58 (18.95%) Entra ID
12 57 (18.63%) Microsoft Intune
12 57 (18.63%) Degree
13 55 (17.97%) VMware
14 54 (17.65%) DNS
14 54 (17.65%) Microsoft Exchange
15 52 (16.99%) Firewall
15 52 (16.99%) PowerShell
16 45 (14.71%) Windows 10
17 42 (13.73%) SaaS
18 40 (13.07%) VMware Infrastructure
18 40 (13.07%) SharePoint
18 40 (13.07%) Analytical Skills
19 38 (12.42%) DHCP
19 38 (12.42%) Cisco
19 38 (12.42%) AWS
20 37 (12.09%) ITIL
20 37 (12.09%) Self-Motivation
21 36 (11.76%) Wi-Fi
22 34 (11.11%) Migration

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (17.65%) Microsoft Exchange
2 40 (13.07%) SharePoint
3 11 (3.59%) Confluence
4 3 (0.98%) WordPress
Applications
1 31 (10.13%) Microsoft Office
2 5 (1.63%) MS Visio
3 2 (0.65%) Microsoft Excel
3 2 (0.65%) Microsoft PowerPoint
Business Applications
1 1 (0.33%) Remedy ITSM
Cloud Services
1 177 (57.84%) Microsoft 365
2 113 (36.93%) Azure
3 58 (18.95%) Entra ID
4 42 (13.73%) SaaS
5 38 (12.42%) AWS
6 8 (2.61%) OneDrive
7 7 (2.29%) Mimecast
8 6 (1.96%) GCP
8 6 (1.96%) IaaS
9 5 (1.63%) Cloud Computing
9 5 (1.63%) Slack
10 4 (1.31%) Amazon EC2
10 4 (1.31%) Amazon S3
10 4 (1.31%) Google Workspace
10 4 (1.31%) PaaS
11 3 (0.98%) Rubrik
11 3 (0.98%) Serverless
12 1 (0.33%) Azure Sentinel
12 1 (0.33%) Dynamics 365
12 1 (0.33%) Microsoft Purview
Communications & Networking
1 54 (17.65%) DNS
2 52 (16.99%) Firewall
3 38 (12.42%) DHCP
4 36 (11.76%) Wi-Fi
5 33 (10.78%) VLAN
6 28 (9.15%) VPN
7 27 (8.82%) SAN
8 26 (8.50%) TCP/IP
9 25 (8.17%) LAN
10 21 (6.86%) WAN
11 18 (5.88%) NAS
12 13 (4.25%) VoIP
13 12 (3.92%) Internet
14 8 (2.61%) Cisco IOS
15 6 (1.96%) IP Telephony
15 6 (1.96%) PBX
15 6 (1.96%) Structured Cabling
16 5 (1.63%) BGP
16 5 (1.63%) OSPF
16 5 (1.63%) SNMP
Database & Business Intelligence
1 30 (9.80%) SQL Server
2 1 (0.33%) Tableau
Development Applications
1 8 (2.61%) JIRA
General
1 147 (48.04%) Social Skills
2 40 (13.07%) Analytical Skills
3 30 (9.80%) Organisational Skills
4 21 (6.86%) Finance
5 13 (4.25%) Telecoms
6 11 (3.59%) Inclusion and Diversity
7 6 (1.96%) Retail
8 5 (1.63%) Billing
8 5 (1.63%) Legal
9 4 (1.31%) Manufacturing
9 4 (1.31%) Public Sector
10 3 (0.98%) Law
10 3 (0.98%) Marketing
11 1 (0.33%) Banking
11 1 (0.33%) Electronics
11 1 (0.33%) Military
11 1 (0.33%) Presentation Skills
Libraries, Frameworks & Software Standards
1 17 (5.56%) 802.1X
2 3 (0.98%) EDI
3 1 (0.33%) ModSecurity
3 1 (0.33%) WSH
3 1 (0.33%) X-Windows
Miscellaneous
1 67 (21.90%) Driving Licence
2 37 (12.09%) Self-Motivation
3 18 (5.88%) Mobile App
4 15 (4.90%) Onboarding
5 8 (2.61%) Social Media
6 6 (1.96%) Clustering
6 6 (1.96%) EPoS
6 6 (1.96%) iPhone
7 5 (1.63%) Blackberry
7 5 (1.63%) iPad
7 5 (1.63%) Video Conferencing
8 3 (0.98%) BYOD
8 3 (0.98%) FMCG
9 2 (0.65%) Educational Technology
9 2 (0.65%) Life Science
9 2 (0.65%) NHS
9 2 (0.65%) PACS
9 2 (0.65%) Renewable Energy
9 2 (0.65%) Smartphone
10 1 (0.33%) Replication
Operating Systems
1 206 (67.32%) Windows
2 76 (24.84%) Windows Server
3 45 (14.71%) Windows 10
4 34 (11.11%) Android
5 30 (9.80%) Mac OS
6 24 (7.84%) Linux
7 19 (6.21%) Apple iOS
8 8 (2.61%) Windows 7
8 8 (2.61%) Windows Server 2016
9 5 (1.63%) Unix
10 4 (1.31%) Windows Server 2012
11 3 (0.98%) Windows Server 2019
Processes & Methodologies
1 121 (39.54%) Problem-Solving
2 95 (31.05%) Customer Service
3 37 (12.09%) ITIL
4 34 (11.11%) Migration
5 33 (10.78%) Infrastructure Engineering
6 31 (10.13%) Cybersecurity
7 26 (8.50%) Data Privacy
8 25 (8.17%) Mathematics
9 24 (7.84%) Continuous Improvement
9 24 (7.84%) CRM
9 24 (7.84%) Disaster Recovery
9 24 (7.84%) ITSM
10 23 (7.52%) Computer Science
10 23 (7.52%) Virtual Environments
11 22 (7.19%) Kalman Filter
12 18 (5.88%) Analytical Thinking
12 18 (5.88%) Exploratory Testing
12 18 (5.88%) Software Testing
13 17 (5.56%) High Availability
14 16 (5.23%) Mobile Device Management
Programming Languages
1 52 (16.99%) PowerShell
2 8 (2.61%) Python
3 7 (2.29%) SQL
4 1 (0.33%) Java
4 1 (0.33%) VBScript
Qualifications
1 57 (18.63%) Degree
2 31 (10.13%) Microsoft Certification
3 25 (8.17%) Security Cleared
4 18 (5.88%) DBS Check
5 13 (4.25%) CCNA
5 13 (4.25%) Cisco Certification
5 13 (4.25%) HND
6 12 (3.92%) A+ Certification
6 12 (3.92%) DV Cleared
7 10 (3.27%) MCP
8 9 (2.94%) SC Cleared
9 7 (2.29%) Computer Science Degree
10 5 (1.63%) MCSA
11 4 (1.31%) Azure Certification
12 3 (0.98%) AWS Certification
12 3 (0.98%) MCSE
13 2 (0.65%) CCNP
13 2 (0.65%) Network+ Certification
13 2 (0.65%) NVQ Level 3
14 1 (0.33%) MCITP
Quality Assurance & Compliance
1 11 (3.59%) ISO/IEC 27001
1 11 (3.59%) SLA
2 9 (2.94%) Cyber Essentials
3 6 (1.96%) Cyber Essentials PLUS
4 4 (1.31%) GDPR
5 2 (0.65%) ISO 9001
System Software
1 155 (50.65%) Active Directory
2 40 (13.07%) VMware Infrastructure
3 29 (9.48%) Hyper-V
4 9 (2.94%) Virtual Desktop
5 4 (1.31%) Firmware
6 3 (0.98%) Virtual Servers
6 3 (0.98%) VMware ESXi
7 2 (0.65%) Microsoft Virtual Server
8 1 (0.33%) Virtual Machines
8 1 (0.33%) vSphere
Systems Management
1 57 (18.63%) Microsoft Intune
2 15 (4.90%) SCCM
3 5 (1.63%) Autotask
3 5 (1.63%) Jamf Pro
3 5 (1.63%) SmoothWall
3 5 (1.63%) Terraform
4 3 (0.98%) FortiGate
4 3 (0.98%) Single Sign-On
5 1 (0.33%) Ansible
5 1 (0.33%) Kubernetes
5 1 (0.33%) Plesk
5 1 (0.33%) WSUS
Vendors
1 195 (63.73%) Microsoft
2 55 (17.97%) VMware
3 38 (12.42%) Cisco
4 19 (6.21%) Apple
5 18 (5.88%) Zoho
6 17 (5.56%) Meraki
7 13 (4.25%) Sophos
8 12 (3.92%) Aruba
8 12 (3.92%) HP
8 12 (3.92%) Veeam
9 10 (3.27%) Google
10 7 (2.29%) Datto
10 7 (2.29%) Fortinet
11 6 (1.96%) Juniper
12 5 (1.63%) CheckPoint
12 5 (1.63%) McAfee
12 5 (1.63%) ServiceNow
12 5 (1.63%) Zscaler
13 4 (1.31%) ConnectWise
13 4 (1.31%) SAP