IT Support Engineer Jobs

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £31,000 per year, according to job vacancies posted during the 6 months leading to 30 April 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 Apr 2025
Same period 2024 Same period 2023
Rank 347 246 408
Rank change year-on-year -101 +162 +220
Permanent jobs requiring an IT Support Engineer 399 1,166 821
As % of all permanent jobs advertised in the UK 0.76% 1.19% 0.79%
As % of the Job Titles category 0.85% 1.25% 0.86%
Number of salaries quoted 253 1,077 623
10th Percentile £25,500 £23,000 £25,000
25th Percentile £26,000 £25,750 £26,250
Median annual salary (50th Percentile) £31,000 £30,000 £32,500
Median % change year-on-year +3.33% -7.69% +4.84%
75th Percentile £36,750 £36,000 £37,000
90th Percentile £42,500 £43,000 £43,750
UK excluding London median annual salary £30,000 £29,625 £30,000
% change year-on-year +1.27% -1.25% -

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 46,971 93,051 95,196
% of permanent jobs with a recognized job title 90.06% 94.62% 91.53%
Number of salaries quoted 27,308 66,827 59,871
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,500 £38,500 £45,000
Median annual salary (50th Percentile) £57,500 £52,750 £60,000
Median % change year-on-year +9.00% -12.08% -
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,344 £50,000 £52,500
% change year-on-year +4.69% -4.76% +5.00%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Engineer.

Salary trend for IT Support Engineer in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 30 April 2025.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 30 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -97 384 £31,500 +5.00% 161
UK excluding London -88 324 £30,000 +1.27% 155
Midlands +18 120 £27,500 -3.51% 33
Work from Home +53 97 £31,500 -3.08% 44
South East -43 89 £33,500 +11.67% 36
West Midlands +25 83 £26,750 -6.14% 6
London +55 70 £35,000 +2.94% 22
North of England -53 50 £30,000 +5.26% 39
East Midlands +21 37 £27,500 -8.33% 27
East of England -33 36 £27,500 -6.78% 13
Yorkshire +36 32 £27,500 -8.33% 25
South West 0 20 £32,500 +8.33% 21
North West -48 15 £30,000 +15.38% 11
Scotland +101 11 £27,000 -1.82% 7
North East +21 3 £35,000 +7.69% 4

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 30 April 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 300 (75.19%) Windows
2 296 (74.19%) Microsoft
3 215 (53.88%) Problem-Solving
4 200 (50.13%) Microsoft 365
5 168 (42.11%) Active Directory
6 154 (38.60%) Social Skills
7 153 (38.35%) Driving Licence
8 147 (36.84%) Degree
9 140 (35.09%) ITIL
10 131 (32.83%) Microsoft Certification
11 128 (32.08%) Cisco
12 123 (30.83%) Azure
13 115 (28.82%) Linux
14 113 (28.32%) Computer Science
15 108 (27.07%) MCP
15 108 (27.07%) CCNA
15 108 (27.07%) Cisco Certification
16 107 (26.82%) Internet
17 106 (26.57%) Mentoring
18 104 (26.07%) Network Management
19 100 (25.06%) Asset Management
20 98 (24.56%) Customer Service
21 97 (24.31%) MCSE
22 96 (24.06%) Computer Science Degree
22 96 (24.06%) IT Asset Management
23 95 (23.81%) WLAN
23 95 (23.81%) CCNP
23 95 (23.81%) LPIC
23 95 (23.81%) Network Security
24 70 (17.54%) Windows Server

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (14.79%) Microsoft Exchange
2 47 (11.78%) SharePoint
3 11 (2.76%) Confluence
4 4 (1.00%) WordPress
5 1 (0.25%) Apache
5 1 (0.25%) CMS
5 1 (0.25%) nginx
5 1 (0.25%) Tomcat
Applications
1 36 (9.02%) Microsoft Office
2 5 (1.25%) MS Visio
3 1 (0.25%) Microsoft Excel
3 1 (0.25%) Microsoft PowerPoint
Business Applications
1 6 (1.50%) Sage 200
1 6 (1.50%) Sage 50
2 3 (0.75%) Remedy ITSM
Cloud Services
1 200 (50.13%) Microsoft 365
2 123 (30.83%) Azure
3 54 (13.53%) Entra ID
4 41 (10.28%) AWS
5 37 (9.27%) SaaS
6 13 (3.26%) OneDrive
7 12 (3.01%) GCP
8 8 (2.01%) Mimecast
9 5 (1.25%) Amazon EC2
9 5 (1.25%) Amazon S3
9 5 (1.25%) Power Platform
9 5 (1.25%) Slack
10 4 (1.00%) Cloud Computing
10 4 (1.00%) Google Workspace
11 3 (0.75%) IaaS
11 3 (0.75%) Microsoft Copilot
11 3 (0.75%) WhatsApp
12 1 (0.25%) Azure Sentinel
12 1 (0.25%) Dynamics 365
12 1 (0.25%) iTunes
Communications & Networking
1 107 (26.82%) Internet
2 95 (23.81%) Network Security
2 95 (23.81%) WLAN
3 52 (13.03%) DNS
4 40 (10.03%) Firewall
5 35 (8.77%) DHCP
5 35 (8.77%) Wi-Fi
6 31 (7.77%) VPN
7 29 (7.27%) TCP/IP
8 27 (6.77%) VLAN
9 24 (6.02%) LAN
10 22 (5.51%) SAN
11 21 (5.26%) WAN
12 16 (4.01%) NAS
13 14 (3.51%) Cisco IOS
14 13 (3.26%) VoIP
15 10 (2.51%) PBX
15 10 (2.51%) Structured Cabling
16 8 (2.01%) FTP
17 7 (1.75%) SMTP
Database & Business Intelligence
1 23 (5.76%) SQL Server
2 5 (1.25%) Power BI
3 3 (0.75%) Amazon RDS
4 1 (0.25%) Electronic Patient Records
4 1 (0.25%) MariaDB
4 1 (0.25%) Tableau
Development Applications
1 8 (2.01%) JIRA
2 1 (0.25%) Git
General
1 154 (38.60%) Social Skills
2 35 (8.77%) Analytical Skills
3 29 (7.27%) Finance
3 29 (7.27%) Organisational Skills
4 13 (3.26%) Telecoms
5 7 (1.75%) Retail
6 5 (1.25%) Inclusion and Diversity
6 5 (1.25%) Public Sector
7 3 (0.75%) Law
8 2 (0.50%) Legal
8 2 (0.50%) Marketing
9 1 (0.25%) Arabic Language
9 1 (0.25%) Manufacturing
9 1 (0.25%) Presentation Skills
Libraries, Frameworks & Software Standards
1 14 (3.51%) 802.1X
2 3 (0.75%) EDI
3 1 (0.25%) LAMP
3 1 (0.25%) Software Packaging
3 1 (0.25%) WSH
3 1 (0.25%) X-Windows
Miscellaneous
1 153 (38.35%) Driving Licence
2 37 (9.27%) Self-Motivation
3 16 (4.01%) Mobile App
4 15 (3.76%) Onboarding
5 8 (2.01%) Social Media
6 6 (1.50%) Clustering
6 6 (1.50%) EPoS
7 5 (1.25%) iPhone
7 5 (1.25%) Video Conferencing
8 4 (1.00%) Enterprise Software
8 4 (1.00%) iPad
9 3 (0.75%) BYOD
9 3 (0.75%) HP Storage
10 2 (0.50%) Educational Technology
10 2 (0.50%) Hybrid Cloud
10 2 (0.50%) Management Information System
11 1 (0.25%) CMDB
11 1 (0.25%) Handset
11 1 (0.25%) Replication
11 1 (0.25%) Smartphone
Operating Systems
1 300 (75.19%) Windows
2 115 (28.82%) Linux
3 70 (17.54%) Windows Server
4 53 (13.28%) Windows 10
5 36 (9.02%) Android
6 29 (7.27%) Mac OS
7 14 (3.51%) Apple iOS
8 13 (3.26%) Windows Server 2016
9 8 (2.01%) Windows 7
10 7 (1.75%) Windows Server 2012
11 3 (0.75%) Windows Server 2019
12 2 (0.50%) Ubuntu
13 1 (0.25%) Debian
13 1 (0.25%) Mac OS X
13 1 (0.25%) Red Hat Enterprise Linux
13 1 (0.25%) Unix
Processes & Methodologies
1 215 (53.88%) Problem-Solving
2 140 (35.09%) ITIL
3 113 (28.32%) Computer Science
4 106 (26.57%) Mentoring
5 104 (26.07%) Network Management
6 100 (25.06%) Asset Management
7 98 (24.56%) Customer Service
8 96 (24.06%) IT Asset Management
9 29 (7.27%) Migration
10 28 (7.02%) ITSM
11 22 (5.51%) CRM
11 22 (5.51%) Cybersecurity
11 22 (5.51%) Data Privacy
12 21 (5.26%) Mathematics
13 19 (4.76%) Continuous Improvement
13 19 (4.76%) Disaster Recovery
14 18 (4.51%) Change Control
15 16 (4.01%) Analytical Thinking
15 16 (4.01%) Exploratory Testing
15 16 (4.01%) Software Testing
Programming Languages
1 41 (10.28%) PowerShell
2 12 (3.01%) Python
3 11 (2.76%) SQL
4 2 (0.50%) Bash
5 1 (0.25%) Java
5 1 (0.25%) PHP
5 1 (0.25%) VBScript
Qualifications
1 147 (36.84%) Degree
2 131 (32.83%) Microsoft Certification
3 108 (27.07%) CCNA
3 108 (27.07%) Cisco Certification
3 108 (27.07%) MCP
4 97 (24.31%) MCSE
5 96 (24.06%) Computer Science Degree
6 95 (23.81%) CCNP
6 95 (23.81%) LPIC
7 20 (5.01%) A+ Certification
8 18 (4.51%) DBS Check
9 16 (4.01%) Security Cleared
10 12 (3.01%) DV Cleared
11 8 (2.01%) Network+ Certification
12 7 (1.75%) HND
13 6 (1.50%) Azure Certification
14 5 (1.25%) MCSA
15 3 (0.75%) AWS Certification
15 3 (0.75%) SC Cleared
16 1 (0.25%) MCITP
Quality Assurance & Compliance
1 11 (2.76%) SLA
2 4 (1.00%) GDPR
2 4 (1.00%) ISO/IEC 27001
3 2 (0.50%) Cyber Essentials
3 2 (0.50%) Cyber Essentials PLUS
3 2 (0.50%) ISO 9001
System Software
1 168 (42.11%) Active Directory
2 29 (7.27%) VMware Infrastructure
3 28 (7.02%) Hyper-V
4 11 (2.76%) Virtual Desktop
5 9 (2.26%) VMware ESXi
6 4 (1.00%) Firmware
7 2 (0.50%) Microsoft Virtual Server
7 2 (0.50%) Virtual Servers
8 1 (0.25%) BitLocker
8 1 (0.25%) Docker
8 1 (0.25%) Virtual Machines
Systems Management
1 49 (12.28%) Microsoft Intune
2 14 (3.51%) SCCM
3 7 (1.75%) WSUS
4 6 (1.50%) Jamf Pro
5 5 (1.25%) SmoothWall
6 4 (1.00%) Terraform
7 3 (0.75%) FortiGate
7 3 (0.75%) Single Sign-On
8 2 (0.50%) Ansible
9 1 (0.25%) Kubernetes
9 1 (0.25%) Symantec Endpoint Protection
Vendors
1 296 (74.19%) Microsoft
2 128 (32.08%) Cisco
3 44 (11.03%) VMware
4 17 (4.26%) Google
5 16 (4.01%) Meraki
5 16 (4.01%) Zoho
6 13 (3.26%) Apple
7 11 (2.76%) Veeam
8 8 (2.01%) Citrix
9 7 (1.75%) HP
10 6 (1.50%) CheckPoint
10 6 (1.50%) Sage
10 6 (1.50%) ServiceNow
10 6 (1.50%) SonicWALL
11 5 (1.25%) Fortinet
11 5 (1.25%) Juniper
11 5 (1.25%) Sophos
12 4 (1.00%) Aruba
12 4 (1.00%) Dell
12 4 (1.00%) SAP