IT Support Engineer Job Trends

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £32,000 per year, according to job vacancies posted during the 6 months leading to 18 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
18 Feb 2026
Same period 2025 Same period 2024
Rank 164 292 242
Rank change year-on-year +128 -50 +177
Permanent jobs requiring an IT Support Engineer 960 483 945
As % of all permanent jobs in the UK 1.41% 0.98% 1.27%
As % of the Job Titles category 1.55% 1.07% 1.33%
Number of salaries quoted 832 259 888
10th Percentile £25,750 £23,400 £22,750
25th Percentile £27,750 £26,250 £25,750
Median annual salary (50th Percentile) £32,000 £30,000 £30,000
Median % change year-on-year +6.67% - -6.25%
75th Percentile £38,750 £35,000 £36,813
90th Percentile £43,750 £41,300 £42,500
UK excluding London median annual salary £31,000 £30,000 £30,000
% change year-on-year +3.33% - -

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 61,931 45,044 70,794
% of permanent jobs with a recognized job title 91.23% 91.56% 94.85%
Number of salaries quoted 38,987 23,380 55,351
10th Percentile £29,000 £33,250 £28,500
25th Percentile £37,500 £45,000 £39,250
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -8.33%
75th Percentile £75,000 £80,000 £73,750
90th Percentile £95,000 £100,000 £92,500
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Salary Trend

Salary distribution trend for IT Support Engineer job vacancies in the UK.

Salary distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 18 February 2026.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 18 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +142 885 £32,000 +6.67% 156
UK excluding London +110 841 £31,000 +3.33% 149
South East +116 231 £32,500 +8.33% 65
North of England +96 197 £30,000 -1.64% 21
Midlands +10 194 £31,000 +3.33% 11
Work from Home +120 185 £34,000 +6.25% 26
East Midlands +20 119 £30,000 +3.45% 2
London +67 106 £37,750 +7.86% 39
North West +86 104 £30,000 -1.64% 17
East of England +58 95 £30,000 +33.33% 29
Yorkshire +29 86 £35,000 +16.67% 4
West Midlands -20 75 £32,500 +1.56% 9
South West +33 62 £30,000 -7.69% 15
Scotland +22 43 £30,000 +9.09% 6
Wales - 19 £40,000 - 5
North East -5 7 £28,500 -20.83% 1

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 18 February 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 491 (51.15%) Windows
2 483 (50.31%) Microsoft 365
3 472 (49.17%) Microsoft
4 382 (39.79%) Active Directory
5 318 (33.13%) Problem-Solving
6 290 (30.21%) Azure
7 256 (26.67%) Windows Server
8 203 (21.15%) Customer Service
9 182 (18.96%) Firewall
10 160 (16.67%) DNS
11 153 (15.94%) Entra ID
12 147 (15.31%) DHCP
13 143 (14.90%) Microsoft Intune
14 139 (14.48%) Windows 10
15 122 (12.71%) ITIL
16 118 (12.29%) SharePoint
17 112 (11.67%) Microsoft Exchange
18 109 (11.35%) Microsoft Office
19 108 (11.25%) VPN
20 106 (11.04%) Cybersecurity
21 93 (9.69%) VMware
22 90 (9.38%) Hyper-V
23 89 (9.27%) TCP/IP
24 86 (8.96%) Mentoring
25 82 (8.54%) Google
26 75 (7.81%) Mac OS
27 74 (7.71%) LAN
28 71 (7.40%) WAN
29 67 (6.98%) Google Workspace
30 64 (6.67%) VMware Infrastructure

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 118 (12.29%) SharePoint
2 112 (11.67%) Microsoft Exchange
3 15 (1.56%) IIS
4 13 (1.35%) Confluence
5 10 (1.04%) Exchange Server 2007
5 10 (1.04%) Exchange Server 2010
5 10 (1.04%) Exchange Server 2013
Applications
1 109 (11.35%) Microsoft Office
2 20 (2.08%) Microsoft Excel
3 5 (0.52%) Microsoft PowerPoint
4 3 (0.31%) CINEMA 4D
5 2 (0.21%) Acrobat
5 2 (0.21%) AutoCAD
6 1 (0.10%) Adobe Creative Suite
Business Applications
1 6 (0.63%) Dynamics NAV
2 5 (0.52%) Dynamics CRM
3 4 (0.42%) NetSuite
4 1 (0.10%) Dynamics AX
4 1 (0.10%) Shopify
Cloud Services
1 483 (50.31%) Microsoft 365
2 290 (30.21%) Azure
3 153 (15.94%) Entra ID
4 67 (6.98%) Google Workspace
5 57 (5.94%) AWS
6 48 (5.00%) OneDrive
7 35 (3.65%) SaaS
8 20 (2.08%) Power Platform
9 17 (1.77%) GCP
10 15 (1.56%) Power Automate
11 13 (1.35%) Azure DevOps
12 8 (0.83%) Azure Sentinel
13 6 (0.63%) Microsoft Copilot
14 5 (0.52%) Azure AI
14 5 (0.52%) Intacct
14 5 (0.52%) iPaaS
15 4 (0.42%) Datadog
15 4 (0.42%) PowerApps
16 3 (0.31%) Amazon CloudWatch
16 3 (0.31%) Google Drive
Communications & Networking
1 182 (18.96%) Firewall
2 160 (16.67%) DNS
3 147 (15.31%) DHCP
4 108 (11.25%) VPN
5 89 (9.27%) TCP/IP
6 74 (7.71%) LAN
7 71 (7.40%) WAN
8 60 (6.25%) VLAN
9 59 (6.15%) Wi-Fi
10 46 (4.79%) VoIP
11 25 (2.60%) Wireless
12 14 (1.46%) SD-WAN
13 11 (1.15%) Remote Desktop
14 10 (1.04%) SAN
15 7 (0.73%) IP Telephony
15 7 (0.73%) TETRA
16 6 (0.63%) WLAN
17 5 (0.52%) Network Security
18 4 (0.42%) Internet
18 4 (0.42%) VPLS
Database & Business Intelligence
1 22 (2.29%) SQL Server
2 20 (2.08%) Power BI
3 12 (1.25%) SQL Server Reporting Services
4 6 (0.63%) Amazon RDS
5 4 (0.42%) Relational Database
6 3 (0.31%) PostgreSQL
7 2 (0.21%) Oracle Database
8 1 (0.10%) MySQL
Development Applications
1 28 (2.92%) JIRA
2 4 (0.42%) GitLab
General
1 312 (32.50%) Social Skills
2 79 (8.23%) Organisational Skills
3 48 (5.00%) Finance
4 45 (4.69%) Law
5 43 (4.48%) Analytical Skills
6 40 (4.17%) Manufacturing
7 39 (4.06%) Multimedia
8 32 (3.33%) Telecoms
9 22 (2.29%) Retail
10 21 (2.19%) Public Sector
11 20 (2.08%) Inclusion and Diversity
12 18 (1.88%) Legal
13 11 (1.15%) Electronics
14 9 (0.94%) Documentation Skills
14 9 (0.94%) Games
15 7 (0.73%) Advertising
16 6 (0.63%) Fire and Rescue
16 6 (0.63%) Marketing
16 6 (0.63%) Police
17 5 (0.52%) Social Housing
Libraries, Frameworks & Software Standards
1 14 (1.46%) .NET
2 12 (1.25%) .NET Framework
2 12 (1.25%) Entity Framework
2 12 (1.25%) WinForms
3 7 (0.73%) ASP.NET
4 4 (0.42%) OpenTelemetry
5 1 (0.10%) Software Packaging
Miscellaneous
1 193 (20.10%) Driving Licence
2 50 (5.21%) Onboarding
3 39 (4.06%) Self-Motivation
4 28 (2.92%) CCTV
5 14 (1.46%) Analytical Mindset
6 10 (1.04%) iPhone
7 9 (0.94%) Fat Client
7 9 (0.94%) FMCG
7 9 (0.94%) Thin Client
8 7 (0.73%) Management Information System
9 5 (0.52%) Clustering
9 5 (0.52%) Cyber Security Posture
9 5 (0.52%) Enterprise Software
9 5 (0.52%) Mobile App
9 5 (0.52%) Reinsurance
9 5 (0.52%) Robotics
9 5 (0.52%) Smartphone
10 4 (0.42%) Data Centre
10 4 (0.42%) PKI
10 4 (0.42%) Renewable Energy
Operating Systems
1 491 (51.15%) Windows
2 256 (26.67%) Windows Server
3 139 (14.48%) Windows 10
4 75 (7.81%) Mac OS
5 47 (4.90%) Windows Server 2019
6 44 (4.58%) Linux
6 44 (4.58%) Windows Server 2016
7 27 (2.81%) Apple iOS
7 27 (2.81%) Windows Server 2012
8 23 (2.40%) Android
9 14 (1.46%) Windows 7
10 12 (1.25%) Mac OS X
11 9 (0.94%) Windows 8
12 6 (0.63%) Windows Server 2008
13 3 (0.31%) Debian
14 2 (0.21%) VMS
15 1 (0.10%) Red Hat Enterprise Linux
15 1 (0.10%) Solaris
15 1 (0.10%) Ubuntu
15 1 (0.10%) Unix
Processes & Methodologies
1 318 (33.13%) Problem-Solving
2 203 (21.15%) Customer Service
3 122 (12.71%) ITIL
4 106 (11.04%) Cybersecurity
5 86 (8.96%) Mentoring
6 59 (6.15%) ITSM
7 55 (5.73%) Service Delivery
8 41 (4.27%) Asset Management
8 41 (4.27%) Continuous Improvement
8 41 (4.27%) Remote Monitoring and Management
9 37 (3.85%) Incident Management
10 35 (3.65%) Infrastructure Engineering
11 34 (3.54%) Process Improvement
12 27 (2.81%) Project Delivery
12 27 (2.81%) Root Cause Analysis
13 26 (2.71%) Business Intelligence
13 26 (2.71%) Disaster Recovery
14 25 (2.60%) Computer Science
15 24 (2.50%) Data Protection
15 24 (2.50%) Time Management
Programming Languages
1 55 (5.73%) PowerShell
2 44 (4.58%) SQL
3 14 (1.46%) C#
4 13 (1.35%) T-SQL
5 9 (0.94%) Python
6 7 (0.73%) PL/SQL
6 7 (0.73%) VBScript
7 5 (0.52%) VB
8 2 (0.21%) Google Apps Script
9 1 (0.10%) Bash
9 1 (0.10%) PHP
9 1 (0.10%) R
9 1 (0.10%) VBA
Qualifications
1 63 (6.56%) Degree
2 62 (6.46%) Microsoft Certification
3 43 (4.48%) DBS Check
4 42 (4.38%) Security Cleared
5 28 (2.92%) A+ Certification
6 24 (2.50%) SC Cleared
7 21 (2.19%) Microsoft Certified Professional
8 20 (2.08%) Computer Science Degree
9 19 (1.98%) CCNA
9 19 (1.98%) Cisco Certification
10 12 (1.25%) DV Cleared
10 12 (1.25%) Network+ Certification
11 11 (1.15%) MCSA
12 9 (0.94%) MCSE
13 7 (0.73%) CCNP
13 7 (0.73%) CompTIA Security+
14 6 (0.63%) Azure Certification
14 6 (0.63%) BPSS Clearance
15 5 (0.52%) ITIL Foundation Certificate
15 5 (0.52%) MCITP
Quality Assurance & Compliance
1 60 (6.25%) SLA
2 43 (4.48%) Cyber Essentials
3 29 (3.02%) ISO/IEC 27001
4 13 (1.35%) GDPR
5 7 (0.73%) Accessibility
6 5 (0.52%) NIST
7 4 (0.42%) Cyber Essentials PLUS
8 3 (0.31%) QA
9 1 (0.10%) ISO 22301
System Software
1 382 (39.79%) Active Directory
2 90 (9.38%) Hyper-V
3 64 (6.67%) VMware Infrastructure
4 19 (1.98%) Virtual Desktop
5 11 (1.15%) VMware Workstation
6 8 (0.83%) vSphere
7 7 (0.73%) Firmware
8 4 (0.42%) Virtual Machines
8 4 (0.42%) VMware ESXi
8 4 (0.42%) VMware NSX
9 2 (0.21%) XenApp
9 2 (0.21%) XenDesktop
10 1 (0.10%) Docker
10 1 (0.10%) Terminal Services
10 1 (0.10%) VMware Server
Systems Management
1 143 (14.90%) Microsoft Intune
2 18 (1.88%) Active Directory Federation Services
3 15 (1.56%) SCCM
4 13 (1.35%) Autotask
5 10 (1.04%) Jamf Pro
6 8 (0.83%) WSUS
7 6 (0.63%) Proxmox
8 5 (0.52%) Ansible
8 5 (0.52%) Failover Clustering
8 5 (0.52%) Systems Management Server (SMS)
9 4 (0.42%) Kubernetes
10 3 (0.31%) Single Sign-On
11 2 (0.21%) FortiGate
11 2 (0.21%) SmoothWall
12 1 (0.10%) Podman
Vendors
1 472 (49.17%) Microsoft
2 93 (9.69%) VMware
3 82 (8.54%) Google
4 40 (4.17%) Fortinet
5 39 (4.06%) Apple
5 39 (4.06%) Fujitsu
5 39 (4.06%) Virgin Media
6 26 (2.71%) Veeam
7 18 (1.88%) Cisco
8 17 (1.77%) Sage
9 15 (1.56%) Dell
10 14 (1.46%) Meraki
11 13 (1.35%) HP
12 12 (1.25%) Adobe
12 12 (1.25%) ServiceNow
12 12 (1.25%) Xamarin
13 10 (1.04%) WatchGuard
13 10 (1.04%) Zoho
14 9 (0.94%) Acronis
14 9 (0.94%) Citrix