IT Support Engineer Job Trends

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £32,000 per year, according to job vacancies posted during the 6 months leading to 1 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Mar 2026
Same period 2025 Same period 2024
Rank 151 288 248
Rank change year-on-year +137 -40 +170
Permanent jobs requiring an IT Support Engineer 1,020 483 974
As % of all permanent jobs in the UK 1.46% 1.03% 1.24%
As % of the Job Titles category 1.59% 1.13% 1.31%
Number of salaries quoted 891 262 908
10th Percentile £25,750 £23,550 £22,925
25th Percentile £28,000 £26,250 £25,750
Median annual salary (50th Percentile) £32,000 £30,000 £30,000
Median % change year-on-year +6.67% - -6.98%
75th Percentile £38,750 £35,000 £36,813
90th Percentile £43,750 £40,000 £43,000
UK excluding London median annual salary £31,000 £30,000 £30,000
% change year-on-year +3.33% - -

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 64,106 42,650 74,151
% of permanent jobs with a recognized job title 91.47% 91.24% 94.73%
Number of salaries quoted 40,466 23,050 57,474
10th Percentile £29,500 £32,500 £28,500
25th Percentile £38,000 £45,000 £39,085
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -8.33%
75th Percentile £75,000 £80,000 £73,750
90th Percentile £95,000 £100,000 £92,500
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Salary Trend

Salary distribution trend for IT Support Engineer job vacancies in the UK.

Salary distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 1 March 2026.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 1 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +139 944 £32,000 +6.67% 133
UK excluding London +112 893 £31,000 +3.33% 131
South East +102 255 £32,500 +8.33% 55
North of England +105 209 £30,000 -0.83% 29
Midlands 0 193 £31,000 +6.90% 8
Work from Home +99 192 £34,000 +8.80% 24
East Midlands +7 114 £30,000 +3.45% 2
London +73 113 £37,500 +7.14% 28
North West +82 111 £30,000 -3.23% 17
East of England +54 105 £30,000 +33.33% 16
Yorkshire +25 91 £33,500 +11.67% 10
West Midlands -19 79 £32,500 +1.56% 6
South West +25 69 £30,000 -7.69% 14
Scotland +13 41 £30,000 +9.09% 8
Wales - 21 £40,000 - 3
North East -8 7 £28,500 -20.83% 3

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 1 March 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 520 (50.98%) Windows
2 508 (49.80%) Microsoft 365
3 492 (48.24%) Microsoft
4 400 (39.22%) Active Directory
5 324 (31.76%) Problem-Solving
6 304 (29.80%) Azure
7 268 (26.27%) Windows Server
8 215 (21.08%) Customer Service
9 191 (18.73%) Firewall
10 163 (15.98%) DNS
11 161 (15.78%) Entra ID
12 150 (14.71%) DHCP
12 150 (14.71%) Windows 10
13 148 (14.51%) Microsoft Intune
14 126 (12.35%) ITIL
15 122 (11.96%) Microsoft Exchange
16 120 (11.76%) SharePoint
17 116 (11.37%) Microsoft Office
18 113 (11.08%) VPN
19 105 (10.29%) Cybersecurity
19 105 (10.29%) VMware
20 102 (10.00%) Hyper-V
21 89 (8.73%) TCP/IP
22 88 (8.63%) Google
23 86 (8.43%) Mentoring
24 84 (8.24%) LAN
25 82 (8.04%) Mac OS
26 80 (7.84%) WAN
27 73 (7.16%) VMware Infrastructure
28 72 (7.06%) Google Workspace

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 122 (11.96%) Microsoft Exchange
2 120 (11.76%) SharePoint
3 15 (1.47%) IIS
4 14 (1.37%) Confluence
5 11 (1.08%) Exchange Server 2007
5 11 (1.08%) Exchange Server 2010
5 11 (1.08%) Exchange Server 2013
Applications
1 116 (11.37%) Microsoft Office
2 21 (2.06%) Microsoft Excel
3 5 (0.49%) Microsoft PowerPoint
4 3 (0.29%) CINEMA 4D
5 2 (0.20%) Acrobat
5 2 (0.20%) AutoCAD
6 1 (0.098%) Adobe Creative Suite
Business Applications
1 7 (0.69%) Dynamics NAV
2 6 (0.59%) NetSuite
3 5 (0.49%) Dynamics CRM
4 1 (0.098%) Dynamics AX
4 1 (0.098%) Shopify
Cloud Services
1 508 (49.80%) Microsoft 365
2 304 (29.80%) Azure
3 161 (15.78%) Entra ID
4 72 (7.06%) Google Workspace
5 63 (6.18%) AWS
6 48 (4.71%) OneDrive
7 35 (3.43%) SaaS
8 20 (1.96%) Power Platform
9 18 (1.76%) GCP
10 16 (1.57%) Power Automate
11 13 (1.27%) Azure DevOps
12 8 (0.78%) Azure Sentinel
13 6 (0.59%) Microsoft Copilot
14 5 (0.49%) Azure AI
14 5 (0.49%) Intacct
14 5 (0.49%) iPaaS
14 5 (0.49%) Mimecast
15 4 (0.39%) PowerApps
16 3 (0.29%) Azure Monitor
16 3 (0.29%) IaaS
Communications & Networking
1 191 (18.73%) Firewall
2 163 (15.98%) DNS
3 150 (14.71%) DHCP
4 113 (11.08%) VPN
5 89 (8.73%) TCP/IP
6 84 (8.24%) LAN
7 80 (7.84%) WAN
8 66 (6.47%) Wi-Fi
9 60 (5.88%) VLAN
10 51 (5.00%) VoIP
11 24 (2.35%) Wireless
12 15 (1.47%) SD-WAN
13 13 (1.27%) Remote Desktop
14 9 (0.88%) IP Telephony
14 9 (0.88%) SAN
15 7 (0.69%) TETRA
16 6 (0.59%) WLAN
17 5 (0.49%) Network Security
18 4 (0.39%) Asterisk PBX
18 4 (0.39%) VPLS
Database & Business Intelligence
1 22 (2.16%) SQL Server
2 20 (1.96%) Power BI
3 12 (1.18%) SQL Server Reporting Services
4 6 (0.59%) Amazon RDS
5 4 (0.39%) Relational Database
6 3 (0.29%) PostgreSQL
7 2 (0.20%) Oracle Database
Development Applications
1 29 (2.84%) JIRA
2 4 (0.39%) GitLab
General
1 312 (30.59%) Social Skills
2 81 (7.94%) Organisational Skills
3 50 (4.90%) Finance
4 47 (4.61%) Law
5 42 (4.12%) Analytical Skills
5 42 (4.12%) Manufacturing
6 39 (3.82%) Multimedia
7 33 (3.24%) Telecoms
8 27 (2.65%) Retail
9 22 (2.16%) Public Sector
10 20 (1.96%) Inclusion and Diversity
10 20 (1.96%) Legal
11 11 (1.08%) Electronics
12 9 (0.88%) Documentation Skills
12 9 (0.88%) Games
13 8 (0.78%) Advertising
14 6 (0.59%) Fire and Rescue
14 6 (0.59%) Marketing
14 6 (0.59%) Police
15 5 (0.49%) Social Housing
Libraries, Frameworks & Software Standards
1 14 (1.37%) .NET
2 12 (1.18%) .NET Framework
2 12 (1.18%) Entity Framework
2 12 (1.18%) WinForms
3 7 (0.69%) ASP.NET
4 4 (0.39%) OpenTelemetry
5 1 (0.098%) Software Packaging
Miscellaneous
1 197 (19.31%) Driving Licence
2 52 (5.10%) Onboarding
3 40 (3.92%) Self-Motivation
4 30 (2.94%) CCTV
5 12 (1.18%) Analytical Mindset
6 10 (0.98%) FMCG
6 10 (0.98%) iPhone
7 9 (0.88%) Fat Client
7 9 (0.88%) Thin Client
8 8 (0.78%) Management Information System
9 6 (0.59%) Security Posture
10 5 (0.49%) Clustering
10 5 (0.49%) Enterprise Software
10 5 (0.49%) Mobile App
10 5 (0.49%) Reinsurance
10 5 (0.49%) Robotics
10 5 (0.49%) Smartphone
11 4 (0.39%) Life Science
11 4 (0.39%) PKI
11 4 (0.39%) Social Media
Operating Systems
1 520 (50.98%) Windows
2 268 (26.27%) Windows Server
3 150 (14.71%) Windows 10
4 82 (8.04%) Mac OS
5 50 (4.90%) Windows Server 2019
6 47 (4.61%) Windows Server 2016
7 46 (4.51%) Linux
8 29 (2.84%) Windows Server 2012
9 27 (2.65%) Apple iOS
10 26 (2.55%) Android
11 16 (1.57%) Windows 7
12 12 (1.18%) Mac OS X
13 10 (0.98%) Windows 8
14 6 (0.59%) Windows Server 2008
15 3 (0.29%) Debian
16 1 (0.098%) Red Hat Enterprise Linux
16 1 (0.098%) Solaris
16 1 (0.098%) Ubuntu
16 1 (0.098%) Unix
Processes & Methodologies
1 324 (31.76%) Problem-Solving
2 215 (21.08%) Customer Service
3 126 (12.35%) ITIL
4 105 (10.29%) Cybersecurity
5 86 (8.43%) Mentoring
6 65 (6.37%) ITSM
7 57 (5.59%) Service Delivery
8 45 (4.41%) Continuous Improvement
9 44 (4.31%) Asset Management
10 42 (4.12%) Remote Monitoring and Management
11 39 (3.82%) Infrastructure Engineering
12 37 (3.63%) Process Improvement
13 36 (3.53%) Incident Management
14 32 (3.14%) Root Cause Analysis
15 28 (2.75%) Disaster Recovery
16 27 (2.65%) Computer Science
17 26 (2.55%) Business Intelligence
17 26 (2.55%) Project Delivery
17 26 (2.55%) Service Management
18 25 (2.45%) ERP
Programming Languages
1 54 (5.29%) PowerShell
2 45 (4.41%) SQL
3 14 (1.37%) C#
4 12 (1.18%) T-SQL
5 9 (0.88%) Python
6 7 (0.69%) PL/SQL
6 7 (0.69%) VBScript
7 5 (0.49%) VB
8 2 (0.20%) Google Apps Script
9 1 (0.098%) Bash
9 1 (0.098%) PHP
9 1 (0.098%) R
Qualifications
1 64 (6.27%) Degree
2 59 (5.78%) Microsoft Certification
3 46 (4.51%) Security Cleared
4 42 (4.12%) DBS Check
5 29 (2.84%) A+ Certification
6 26 (2.55%) SC Cleared
7 22 (2.16%) CCNA
7 22 (2.16%) Cisco Certification
8 20 (1.96%) Computer Science Degree
8 20 (1.96%) Microsoft Certified Professional
9 13 (1.27%) DV Cleared
10 12 (1.18%) Network+ Certification
11 11 (1.08%) MCSA
12 9 (0.88%) MCSE
13 7 (0.69%) CCNP
13 7 (0.69%) CompTIA Security+
14 6 (0.59%) Azure Certification
14 6 (0.59%) BPSS Clearance
14 6 (0.59%) MCITP
15 5 (0.49%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 62 (6.08%) SLA
2 44 (4.31%) Cyber Essentials
3 26 (2.55%) ISO/IEC 27001
4 8 (0.78%) GDPR
5 7 (0.69%) Accessibility
6 6 (0.59%) Cyber Essentials PLUS
7 5 (0.49%) NIST
8 3 (0.29%) QA
9 1 (0.098%) ISO 22301
System Software
1 400 (39.22%) Active Directory
2 102 (10.00%) Hyper-V
3 73 (7.16%) VMware Infrastructure
4 20 (1.96%) Virtual Desktop
5 12 (1.18%) VMware Workstation
6 8 (0.78%) vSphere
7 5 (0.49%) Firmware
8 4 (0.39%) Virtual Machines
8 4 (0.39%) VMware ESXi
8 4 (0.39%) VMware NSX
9 2 (0.20%) XenApp
9 2 (0.20%) XenDesktop
10 1 (0.098%) Docker
10 1 (0.098%) Terminal Services
10 1 (0.098%) VMware Server
Systems Management
1 148 (14.51%) Microsoft Intune
2 20 (1.96%) Active Directory Federation Services
3 17 (1.67%) SCCM
4 14 (1.37%) Autotask
5 10 (0.98%) Jamf Pro
6 8 (0.78%) WSUS
7 7 (0.69%) Proxmox
8 6 (0.59%) Systems Management Server (SMS)
9 5 (0.49%) Ansible
9 5 (0.49%) Failover Clustering
10 3 (0.29%) Single Sign-On
11 2 (0.20%) FortiGate
11 2 (0.20%) Kubernetes
11 2 (0.20%) SmoothWall
12 1 (0.098%) Podman
Vendors
1 492 (48.24%) Microsoft
2 105 (10.29%) VMware
3 88 (8.63%) Google
4 41 (4.02%) Apple
5 40 (3.92%) Fortinet
6 39 (3.82%) Fujitsu
6 39 (3.82%) Virgin Media
7 28 (2.75%) Veeam
8 17 (1.67%) Cisco
8 17 (1.67%) Sage
9 16 (1.57%) Dell
10 15 (1.47%) Meraki
11 14 (1.37%) HP
12 12 (1.18%) Adobe
12 12 (1.18%) ServiceNow
12 12 (1.18%) Xamarin
13 11 (1.08%) Citrix
14 10 (0.98%) SAP
14 10 (0.98%) WatchGuard
14 10 (0.98%) Zoho