IT Support Engineer Job Trends

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £32,000 per year, according to job vacancies posted during the 6 months leading to 25 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
25 Feb 2026
Same period 2025 Same period 2024
Rank 151 288 239
Rank change year-on-year +137 -49 +173
Permanent jobs requiring an IT Support Engineer 999 480 944
As % of all permanent jobs in the UK 1.44% 1.01% 1.25%
As % of the Job Titles category 1.57% 1.11% 1.32%
Number of salaries quoted 871 257 884
10th Percentile £25,750 £23,300 £22,750
25th Percentile £27,789 £26,250 £25,750
Median annual salary (50th Percentile) £32,000 £30,000 £30,000
Median % change year-on-year +6.67% - -6.25%
75th Percentile £38,750 £35,000 £36,563
90th Percentile £43,750 £40,400 £42,500
UK excluding London median annual salary £31,000 £30,000 £30,000
% change year-on-year +3.33% - -

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 63,517 43,315 71,309
% of permanent jobs with a recognized job title 91.40% 91.37% 94.77%
Number of salaries quoted 40,034 23,059 55,485
10th Percentile £29,250 £32,500 £28,500
25th Percentile £37,500 £45,000 £39,375
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -8.33%
75th Percentile £75,000 £80,000 £73,750
90th Percentile £95,000 £100,000 £92,500
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Salary Trend

Salary distribution trend for IT Support Engineer job vacancies in the UK.

Salary distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 25 February 2026.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 25 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +141 922 £32,000 +6.67% 136
UK excluding London +119 874 £31,000 +3.33% 130
South East +103 246 £32,500 +8.33% 52
North of England +97 203 £30,000 -2.44% 27
Midlands +4 195 £31,000 +3.33% 9
Work from Home +116 190 £34,000 +8.80% 25
East Midlands +11 117 £30,000 +1.69% 3
London +65 112 £37,500 +7.14% 31
North West +77 109 £30,000 -3.23% 16
East of England +54 100 £30,000 +33.33% 18
Yorkshire +30 87 £33,500 +11.67% 9
West Midlands -22 78 £32,500 +1.56% 6
South West +21 66 £30,000 -7.69% 15
Scotland +9 43 £30,000 +9.09% 7
Wales - 21 £40,000 - 3
North East -9 7 £28,500 -20.83% 3

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 25 February 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 511 (51.15%) Windows
2 500 (50.05%) Microsoft 365
3 485 (48.55%) Microsoft
4 396 (39.64%) Active Directory
5 325 (32.53%) Problem-Solving
6 299 (29.93%) Azure
7 266 (26.63%) Windows Server
8 215 (21.52%) Customer Service
9 189 (18.92%) Firewall
10 163 (16.32%) DNS
11 160 (16.02%) Entra ID
12 150 (15.02%) DHCP
13 148 (14.81%) Windows 10
14 147 (14.71%) Microsoft Intune
15 127 (12.71%) ITIL
16 121 (12.11%) SharePoint
17 119 (11.91%) Microsoft Exchange
18 115 (11.51%) Microsoft Office
19 113 (11.31%) VPN
20 107 (10.71%) Cybersecurity
21 102 (10.21%) VMware
22 99 (9.91%) Hyper-V
23 89 (8.91%) TCP/IP
24 87 (8.71%) Mentoring
25 86 (8.61%) Google
26 81 (8.11%) LAN
27 79 (7.91%) Mac OS
28 77 (7.71%) WAN
29 71 (7.11%) Google Workspace
30 70 (7.01%) VMware Infrastructure

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 121 (12.11%) SharePoint
2 119 (11.91%) Microsoft Exchange
3 15 (1.50%) IIS
4 14 (1.40%) Confluence
5 11 (1.10%) Exchange Server 2007
5 11 (1.10%) Exchange Server 2010
5 11 (1.10%) Exchange Server 2013
Applications
1 115 (11.51%) Microsoft Office
2 21 (2.10%) Microsoft Excel
3 5 (0.50%) Microsoft PowerPoint
4 3 (0.30%) CINEMA 4D
5 2 (0.20%) Acrobat
5 2 (0.20%) AutoCAD
6 1 (0.10%) Adobe Creative Suite
Business Applications
1 7 (0.70%) Dynamics NAV
2 5 (0.50%) Dynamics CRM
2 5 (0.50%) NetSuite
3 1 (0.10%) Dynamics AX
3 1 (0.10%) Shopify
Cloud Services
1 500 (50.05%) Microsoft 365
2 299 (29.93%) Azure
3 160 (16.02%) Entra ID
4 71 (7.11%) Google Workspace
5 61 (6.11%) AWS
6 50 (5.01%) OneDrive
7 36 (3.60%) SaaS
8 20 (2.00%) Power Platform
9 17 (1.70%) GCP
10 15 (1.50%) Power Automate
11 13 (1.30%) Azure DevOps
12 8 (0.80%) Azure Sentinel
13 6 (0.60%) Microsoft Copilot
14 5 (0.50%) Azure AI
14 5 (0.50%) Intacct
14 5 (0.50%) iPaaS
15 4 (0.40%) Datadog
15 4 (0.40%) Mimecast
15 4 (0.40%) PowerApps
16 3 (0.30%) Azure Monitor
Communications & Networking
1 189 (18.92%) Firewall
2 163 (16.32%) DNS
3 150 (15.02%) DHCP
4 113 (11.31%) VPN
5 89 (8.91%) TCP/IP
6 81 (8.11%) LAN
7 77 (7.71%) WAN
8 62 (6.21%) Wi-Fi
9 60 (6.01%) VLAN
10 48 (4.80%) VoIP
11 24 (2.40%) Wireless
12 15 (1.50%) SD-WAN
13 12 (1.20%) Remote Desktop
14 9 (0.90%) SAN
15 8 (0.80%) IP Telephony
16 7 (0.70%) TETRA
17 6 (0.60%) WLAN
18 5 (0.50%) Network Security
19 4 (0.40%) Asterisk PBX
19 4 (0.40%) VPLS
Database & Business Intelligence
1 22 (2.20%) SQL Server
2 20 (2.00%) Power BI
3 12 (1.20%) SQL Server Reporting Services
4 6 (0.60%) Amazon RDS
5 4 (0.40%) Relational Database
6 3 (0.30%) PostgreSQL
7 2 (0.20%) Oracle Database
8 1 (0.10%) MySQL
Development Applications
1 29 (2.90%) JIRA
2 4 (0.40%) GitLab
General
1 314 (31.43%) Social Skills
2 81 (8.11%) Organisational Skills
3 49 (4.90%) Finance
4 47 (4.70%) Law
5 42 (4.20%) Analytical Skills
6 41 (4.10%) Manufacturing
7 39 (3.90%) Multimedia
8 33 (3.30%) Telecoms
9 25 (2.50%) Retail
10 22 (2.20%) Public Sector
11 20 (2.00%) Inclusion and Diversity
12 19 (1.90%) Legal
13 11 (1.10%) Electronics
14 9 (0.90%) Documentation Skills
14 9 (0.90%) Games
15 7 (0.70%) Advertising
16 6 (0.60%) Fire and Rescue
16 6 (0.60%) Marketing
16 6 (0.60%) Police
17 5 (0.50%) Social Housing
Libraries, Frameworks & Software Standards
1 14 (1.40%) .NET
2 12 (1.20%) .NET Framework
2 12 (1.20%) Entity Framework
2 12 (1.20%) WinForms
3 7 (0.70%) ASP.NET
4 4 (0.40%) OpenTelemetry
5 1 (0.10%) Software Packaging
Miscellaneous
1 197 (19.72%) Driving Licence
2 51 (5.11%) Onboarding
3 40 (4.00%) Self-Motivation
4 29 (2.90%) CCTV
5 13 (1.30%) Analytical Mindset
6 10 (1.00%) FMCG
6 10 (1.00%) iPhone
7 9 (0.90%) Fat Client
7 9 (0.90%) Thin Client
8 7 (0.70%) Management Information System
9 5 (0.50%) Clustering
9 5 (0.50%) Enterprise Software
9 5 (0.50%) Mobile App
9 5 (0.50%) Reinsurance
9 5 (0.50%) Robotics
9 5 (0.50%) Security Posture
9 5 (0.50%) Smartphone
10 4 (0.40%) Cyber Security Posture
10 4 (0.40%) PKI
10 4 (0.40%) Solar Panel
Operating Systems
1 511 (51.15%) Windows
2 266 (26.63%) Windows Server
3 148 (14.81%) Windows 10
4 79 (7.91%) Mac OS
5 48 (4.80%) Windows Server 2019
6 45 (4.50%) Linux
6 45 (4.50%) Windows Server 2016
7 28 (2.80%) Windows Server 2012
8 27 (2.70%) Apple iOS
9 25 (2.50%) Android
10 16 (1.60%) Windows 7
11 12 (1.20%) Mac OS X
12 10 (1.00%) Windows 8
13 6 (0.60%) Windows Server 2008
14 3 (0.30%) Debian
15 1 (0.10%) Red Hat Enterprise Linux
15 1 (0.10%) Solaris
15 1 (0.10%) Ubuntu
15 1 (0.10%) Unix
15 1 (0.10%) VMS
Processes & Methodologies
1 325 (32.53%) Problem-Solving
2 215 (21.52%) Customer Service
3 127 (12.71%) ITIL
4 107 (10.71%) Cybersecurity
5 87 (8.71%) Mentoring
6 62 (6.21%) ITSM
7 57 (5.71%) Service Delivery
8 44 (4.40%) Continuous Improvement
9 43 (4.30%) Asset Management
10 42 (4.20%) Remote Monitoring and Management
11 38 (3.80%) Infrastructure Engineering
12 37 (3.70%) Incident Management
13 36 (3.60%) Process Improvement
14 30 (3.00%) Root Cause Analysis
15 28 (2.80%) Disaster Recovery
16 27 (2.70%) Project Delivery
17 26 (2.60%) Business Intelligence
17 26 (2.60%) Computer Science
18 25 (2.50%) Service Management
18 25 (2.50%) Time Management
Programming Languages
1 56 (5.61%) PowerShell
2 45 (4.50%) SQL
3 14 (1.40%) C#
4 13 (1.30%) T-SQL
5 9 (0.90%) Python
6 7 (0.70%) PL/SQL
6 7 (0.70%) VBScript
7 5 (0.50%) VB
8 2 (0.20%) Google Apps Script
9 1 (0.10%) Bash
9 1 (0.10%) PHP
9 1 (0.10%) R
9 1 (0.10%) VBA
Qualifications
1 64 (6.41%) Degree
2 61 (6.11%) Microsoft Certification
3 44 (4.40%) Security Cleared
4 43 (4.30%) DBS Check
5 29 (2.90%) A+ Certification
6 25 (2.50%) SC Cleared
7 20 (2.00%) CCNA
7 20 (2.00%) Cisco Certification
7 20 (2.00%) Computer Science Degree
7 20 (2.00%) Microsoft Certified Professional
8 12 (1.20%) DV Cleared
8 12 (1.20%) Network+ Certification
9 11 (1.10%) MCSA
10 9 (0.90%) MCSE
11 7 (0.70%) CCNP
11 7 (0.70%) CompTIA Security+
12 6 (0.60%) Azure Certification
12 6 (0.60%) BPSS Clearance
12 6 (0.60%) MCITP
13 5 (0.50%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 62 (6.21%) SLA
2 42 (4.20%) Cyber Essentials
3 27 (2.70%) ISO/IEC 27001
4 10 (1.00%) GDPR
5 7 (0.70%) Accessibility
6 5 (0.50%) NIST
7 4 (0.40%) Cyber Essentials PLUS
8 3 (0.30%) QA
9 1 (0.10%) ISO 22301
System Software
1 396 (39.64%) Active Directory
2 99 (9.91%) Hyper-V
3 70 (7.01%) VMware Infrastructure
4 20 (2.00%) Virtual Desktop
5 12 (1.20%) VMware Workstation
6 8 (0.80%) vSphere
7 6 (0.60%) Firmware
8 4 (0.40%) Virtual Machines
8 4 (0.40%) VMware ESXi
8 4 (0.40%) VMware NSX
9 2 (0.20%) XenApp
9 2 (0.20%) XenDesktop
10 1 (0.10%) Docker
10 1 (0.10%) Terminal Services
10 1 (0.10%) VMware Server
Systems Management
1 147 (14.71%) Microsoft Intune
2 19 (1.90%) Active Directory Federation Services
3 17 (1.70%) SCCM
4 14 (1.40%) Autotask
5 10 (1.00%) Jamf Pro
6 8 (0.80%) WSUS
7 7 (0.70%) Proxmox
8 6 (0.60%) Systems Management Server (SMS)
9 5 (0.50%) Ansible
9 5 (0.50%) Failover Clustering
10 3 (0.30%) Kubernetes
10 3 (0.30%) Single Sign-On
11 2 (0.20%) FortiGate
11 2 (0.20%) SmoothWall
12 1 (0.10%) Podman
Vendors
1 485 (48.55%) Microsoft
2 102 (10.21%) VMware
3 86 (8.61%) Google
4 40 (4.00%) Apple
4 40 (4.00%) Fortinet
5 39 (3.90%) Fujitsu
5 39 (3.90%) Virgin Media
6 27 (2.70%) Veeam
7 18 (1.80%) Cisco
8 17 (1.70%) Sage
9 16 (1.60%) Dell
10 15 (1.50%) Meraki
11 14 (1.40%) HP
12 12 (1.20%) Adobe
12 12 (1.20%) ServiceNow
12 12 (1.20%) Xamarin
13 10 (1.00%) Citrix
13 10 (1.00%) ESET
13 10 (1.00%) WatchGuard
13 10 (1.00%) Zoho