IT Support Engineer Job Trends

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £31,500 per year, according to job vacancies posted during the 6 months leading to 8 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Feb 2026
Same period 2025 Same period 2024
Rank 173 318 242
Rank change year-on-year +145 -76 +174
Permanent jobs requiring an IT Support Engineer 887 476 947
As % of all permanent jobs in the UK 1.36% 0.94% 1.27%
As % of the Job Titles category 1.49% 1.02% 1.34%
Number of salaries quoted 766 252 893
10th Percentile £25,750 £24,050 £22,750
25th Percentile £27,750 £26,250 £25,750
Median annual salary (50th Percentile) £31,500 £30,500 £30,000
Median % change year-on-year +3.28% +1.67% -6.25%
75th Percentile £38,750 £35,063 £37,000
90th Percentile £43,750 £40,900 £42,500
UK excluding London median annual salary £30,500 £30,000 £30,000
% change year-on-year +1.67% - -

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 59,491 46,587 70,587
% of permanent jobs with a recognized job title 91.01% 91.89% 94.95%
Number of salaries quoted 37,142 24,097 55,321
10th Percentile £29,000 £33,500 £28,500
25th Percentile £37,500 £45,000 £39,520
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -8.33%
75th Percentile £75,000 £80,000 £73,750
90th Percentile £95,000 £100,000 £92,500
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Salary Trend

Salary distribution trend for IT Support Engineer job vacancies in the UK.

Salary distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 8 February 2026.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 8 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +141 818 £31,500 +3.28% 150
UK excluding London +115 776 £30,500 +1.67% 144
South East +107 208 £32,000 +6.67% 63
Midlands +3 186 £31,000 +3.33% 17
North of England +98 182 £31,000 +0.81% 24
Work from Home +118 169 £34,000 +4.62% 24
East Midlands +25 117 £30,000 +3.45% 6
London +88 101 £38,000 +4.11% 31
North West +89 96 £30,000 -1.64% 16
East of England +57 84 £30,000 +33.33% 22
Yorkshire +24 79 £33,500 +11.67% 6
West Midlands -28 69 £32,500 +1.56% 11
South West +34 57 £30,000 -7.69% 12
Scotland +15 42 £30,000 +6.19% 6
Wales - 16 £37,500 - 3
North East -2 7 £28,500 -20.83% 2
Northern Ireland - 1 £31,500 -

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 8 February 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 450 (50.73%) Windows
2 448 (50.51%) Microsoft 365
3 443 (49.94%) Microsoft
4 354 (39.91%) Active Directory
5 298 (33.60%) Problem-Solving
6 272 (30.67%) Azure
7 240 (27.06%) Windows Server
8 186 (20.97%) Customer Service
9 170 (19.17%) Firewall
10 154 (17.36%) DNS
11 143 (16.12%) DHCP
12 138 (15.56%) Entra ID
13 130 (14.66%) Microsoft Intune
14 125 (14.09%) Windows 10
15 115 (12.97%) SharePoint
16 111 (12.51%) ITIL
17 104 (11.72%) Microsoft Exchange
18 102 (11.50%) Cybersecurity
18 102 (11.50%) VPN
19 95 (10.71%) Microsoft Office
20 86 (9.70%) TCP/IP
21 83 (9.36%) Mentoring
21 83 (9.36%) VMware
22 80 (9.02%) Hyper-V
23 70 (7.89%) Google
24 68 (7.67%) LAN
25 67 (7.55%) Mac OS
26 64 (7.22%) WAN
27 60 (6.76%) Degree
27 60 (6.76%) Microsoft Certification

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 115 (12.97%) SharePoint
2 104 (11.72%) Microsoft Exchange
3 16 (1.80%) IIS
4 10 (1.13%) Confluence
5 7 (0.79%) Exchange Server 2007
5 7 (0.79%) Exchange Server 2010
5 7 (0.79%) Exchange Server 2013
Applications
1 95 (10.71%) Microsoft Office
2 18 (2.03%) Microsoft Excel
3 5 (0.56%) Microsoft PowerPoint
4 3 (0.34%) CINEMA 4D
5 2 (0.23%) Acrobat
5 2 (0.23%) AutoCAD
6 1 (0.11%) Adobe Creative Suite
Business Applications
1 7 (0.79%) Dynamics CRM
2 5 (0.56%) Dynamics NAV
3 3 (0.34%) NetSuite
4 1 (0.11%) Dynamics AX
4 1 (0.11%) Shopify
Cloud Services
1 448 (50.51%) Microsoft 365
2 272 (30.67%) Azure
3 138 (15.56%) Entra ID
4 56 (6.31%) Google Workspace
5 52 (5.86%) AWS
6 46 (5.19%) OneDrive
7 32 (3.61%) SaaS
8 19 (2.14%) Power Platform
9 16 (1.80%) GCP
10 13 (1.47%) Azure DevOps
10 13 (1.47%) Power Automate
11 7 (0.79%) Azure Sentinel
12 5 (0.56%) Azure AI
12 5 (0.56%) iPaaS
12 5 (0.56%) Microsoft Copilot
13 4 (0.45%) Datadog
13 4 (0.45%) Intacct
13 4 (0.45%) PowerApps
14 3 (0.34%) Amazon CloudWatch
14 3 (0.34%) Azure Monitor
Communications & Networking
1 170 (19.17%) Firewall
2 154 (17.36%) DNS
3 143 (16.12%) DHCP
4 102 (11.50%) VPN
5 86 (9.70%) TCP/IP
6 68 (7.67%) LAN
7 64 (7.22%) WAN
8 60 (6.76%) VLAN
9 57 (6.43%) Wi-Fi
10 42 (4.74%) VoIP
11 26 (2.93%) Wireless
12 12 (1.35%) SAN
13 11 (1.24%) SD-WAN
14 10 (1.13%) Remote Desktop
15 7 (0.79%) IP Telephony
15 7 (0.79%) TETRA
16 6 (0.68%) WLAN
17 5 (0.56%) Network Security
18 4 (0.45%) Internet
19 3 (0.34%) IPsec
Database & Business Intelligence
1 20 (2.25%) SQL Server
2 18 (2.03%) Power BI
3 12 (1.35%) SQL Server Reporting Services
4 7 (0.79%) Amazon RDS
5 4 (0.45%) Relational Database
6 3 (0.34%) PostgreSQL
7 2 (0.23%) Oracle Database
8 1 (0.11%) MySQL
Development Applications
1 25 (2.82%) JIRA
2 3 (0.34%) GitLab
General
1 292 (32.92%) Social Skills
2 68 (7.67%) Organisational Skills
3 48 (5.41%) Finance
4 42 (4.74%) Analytical Skills
5 41 (4.62%) Law
6 39 (4.40%) Manufacturing
6 39 (4.40%) Multimedia
7 31 (3.49%) Telecoms
8 20 (2.25%) Public Sector
9 18 (2.03%) Legal
9 18 (2.03%) Retail
10 17 (1.92%) Inclusion and Diversity
11 12 (1.35%) Electronics
12 9 (1.01%) Documentation Skills
12 9 (1.01%) Games
13 7 (0.79%) Advertising
13 7 (0.79%) Marketing
14 6 (0.68%) Fire and Rescue
14 6 (0.68%) Police
15 4 (0.45%) Spanish Language
Libraries, Frameworks & Software Standards
1 14 (1.58%) .NET
2 12 (1.35%) .NET Framework
2 12 (1.35%) Entity Framework
2 12 (1.35%) WinForms
3 7 (0.79%) ASP.NET
4 3 (0.34%) OpenTelemetry
5 1 (0.11%) Software Packaging
Miscellaneous
1 186 (20.97%) Driving Licence
2 52 (5.86%) Onboarding
3 36 (4.06%) Self-Motivation
4 24 (2.71%) CCTV
5 15 (1.69%) Analytical Mindset
6 9 (1.01%) Fat Client
6 9 (1.01%) Thin Client
7 8 (0.90%) FMCG
7 8 (0.90%) iPhone
8 6 (0.68%) Clustering
8 6 (0.68%) Cyber Security Posture
9 5 (0.56%) Enterprise Software
9 5 (0.56%) Management Information System
9 5 (0.56%) Mobile App
9 5 (0.56%) Reinsurance
9 5 (0.56%) Smartphone
10 4 (0.45%) Data Centre
10 4 (0.45%) Life Science
10 4 (0.45%) Renewable Energy
10 4 (0.45%) Security Posture
Operating Systems
1 450 (50.73%) Windows
2 240 (27.06%) Windows Server
3 125 (14.09%) Windows 10
4 67 (7.55%) Mac OS
5 45 (5.07%) Windows Server 2019
6 43 (4.85%) Windows Server 2016
7 40 (4.51%) Linux
8 26 (2.93%) Windows Server 2012
9 23 (2.59%) Apple iOS
10 20 (2.25%) Android
11 10 (1.13%) Mac OS X
11 10 (1.13%) Windows 7
12 7 (0.79%) Windows 8
13 5 (0.56%) Windows Server 2008
14 4 (0.45%) VMS
15 3 (0.34%) Debian
16 1 (0.11%) Red Hat Enterprise Linux
16 1 (0.11%) Solaris
16 1 (0.11%) Ubuntu
16 1 (0.11%) Unix
Processes & Methodologies
1 298 (33.60%) Problem-Solving
2 186 (20.97%) Customer Service
3 111 (12.51%) ITIL
4 102 (11.50%) Cybersecurity
5 83 (9.36%) Mentoring
6 48 (5.41%) ITSM
7 47 (5.30%) Service Delivery
8 40 (4.51%) Asset Management
9 39 (4.40%) Remote Monitoring and Management
10 36 (4.06%) Incident Management
11 34 (3.83%) Continuous Improvement
12 30 (3.38%) Infrastructure Engineering
12 30 (3.38%) Process Improvement
13 26 (2.93%) Disaster Recovery
14 25 (2.82%) Business Intelligence
14 25 (2.82%) Project Delivery
15 23 (2.59%) Computer Science
15 23 (2.59%) Data Protection
16 21 (2.37%) Software Engineering
17 20 (2.25%) ERP
Programming Languages
1 49 (5.52%) PowerShell
2 39 (4.40%) SQL
3 14 (1.58%) C#
4 13 (1.47%) T-SQL
5 9 (1.01%) Python
6 7 (0.79%) PL/SQL
6 7 (0.79%) VBScript
7 3 (0.34%) VB
8 2 (0.23%) Google Apps Script
9 1 (0.11%) Bash
9 1 (0.11%) PHP
9 1 (0.11%) R
9 1 (0.11%) VBA
Qualifications
1 60 (6.76%) Degree
1 60 (6.76%) Microsoft Certification
2 39 (4.40%) DBS Check
3 35 (3.95%) Security Cleared
4 26 (2.93%) A+ Certification
5 21 (2.37%) Microsoft Certified Professional
6 20 (2.25%) Computer Science Degree
6 20 (2.25%) SC Cleared
7 16 (1.80%) CCNA
7 16 (1.80%) Cisco Certification
8 11 (1.24%) MCSA
9 10 (1.13%) Network+ Certification
10 9 (1.01%) MCSE
11 8 (0.90%) DV Cleared
12 7 (0.79%) CCNP
13 6 (0.68%) Azure Certification
13 6 (0.68%) BPSS Clearance
13 6 (0.68%) CompTIA Security+
14 5 (0.56%) ITIL Foundation Certificate
15 4 (0.45%) MCITP
Quality Assurance & Compliance
1 55 (6.20%) SLA
2 41 (4.62%) Cyber Essentials
3 29 (3.27%) ISO/IEC 27001
4 16 (1.80%) GDPR
5 7 (0.79%) Accessibility
6 5 (0.56%) NIST
7 3 (0.34%) Cyber Essentials PLUS
7 3 (0.34%) QA
System Software
1 354 (39.91%) Active Directory
2 80 (9.02%) Hyper-V
3 56 (6.31%) VMware Infrastructure
4 17 (1.92%) Virtual Desktop
5 9 (1.01%) VMware Workstation
6 8 (0.90%) Firmware
7 7 (0.79%) vSphere
8 4 (0.45%) Virtual Machines
8 4 (0.45%) VMware ESXi
9 3 (0.34%) VMware NSX
10 2 (0.23%) Docker
10 2 (0.23%) XenApp
10 2 (0.23%) XenDesktop
11 1 (0.11%) BitLocker
11 1 (0.11%) Terminal Services
11 1 (0.11%) VMware Server
Systems Management
1 130 (14.66%) Microsoft Intune
2 17 (1.92%) Active Directory Federation Services
3 12 (1.35%) Autotask
4 10 (1.13%) SCCM
5 8 (0.90%) Jamf Pro
6 5 (0.56%) Failover Clustering
6 5 (0.56%) Kubernetes
6 5 (0.56%) WSUS
7 4 (0.45%) Ansible
7 4 (0.45%) Proxmox
8 3 (0.34%) Single Sign-On
8 3 (0.34%) Systems Management Server (SMS)
9 2 (0.23%) FortiGate
9 2 (0.23%) SmoothWall
10 1 (0.11%) Podman
10 1 (0.11%) vCenter Server
Vendors
1 443 (49.94%) Microsoft
2 83 (9.36%) VMware
3 70 (7.89%) Google
4 40 (4.51%) Fortinet
5 39 (4.40%) Fujitsu
5 39 (4.40%) Virgin Media
6 36 (4.06%) Apple
7 26 (2.93%) Veeam
8 17 (1.92%) Cisco
9 16 (1.80%) Sage
10 12 (1.35%) Adobe
10 12 (1.35%) Dell
10 12 (1.35%) ServiceNow
10 12 (1.35%) Xamarin
10 12 (1.35%) Zoho
11 10 (1.13%) Datto
11 10 (1.13%) HP
11 10 (1.13%) Meraki
11 10 (1.13%) WatchGuard
12 9 (1.01%) Acronis