IT Support Engineer Job Trends

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £32,000 per year, according to job vacancies posted during the 6 months leading to 15 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Feb 2026
Same period 2025 Same period 2024
Rank 163 294 241
Rank change year-on-year +131 -53 +175
Permanent jobs requiring an IT Support Engineer 946 483 949
As % of all permanent jobs in the UK 1.41% 0.97% 1.27%
As % of the Job Titles category 1.54% 1.06% 1.34%
Number of salaries quoted 819 259 893
10th Percentile £25,750 £23,400 £22,750
25th Percentile £27,750 £26,250 £25,750
Median annual salary (50th Percentile) £32,000 £30,000 £30,000
Median % change year-on-year +6.67% - -6.25%
75th Percentile £38,750 £35,000 £37,000
90th Percentile £43,750 £43,000 £42,500
UK excluding London median annual salary £31,000 £30,000 £30,000
% change year-on-year +3.33% - -

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 61,307 45,494 70,946
% of permanent jobs with a recognized job title 91.18% 91.70% 94.90%
Number of salaries quoted 38,565 23,655 55,494
10th Percentile £29,000 £33,500 £28,500
25th Percentile £37,500 £45,000 £39,420
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -8.33%
75th Percentile £75,000 £80,000 £73,750
90th Percentile £95,000 £100,000 £92,500
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Salary Trend

Salary distribution trend for IT Support Engineer job vacancies in the UK.

Salary distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 15 February 2026.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 15 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +148 872 £32,000 +4.92% 161
UK excluding London +116 828 £31,000 +3.33% 155
South East +114 224 £32,500 +8.33% 66
North of England +106 198 £30,000 -1.64% 26
Midlands +10 190 £31,000 +3.33% 15
Work from Home +109 184 £34,000 +5.43% 23
East Midlands +25 118 £30,000 +3.45% 4
London +59 106 £37,750 +7.86% 38
North West +86 105 £30,000 -1.64% 18
East of England +57 94 £30,000 +33.33% 25
Yorkshire +35 86 £35,000 +16.67% 7
West Midlands -19 72 £32,500 +1.56% 11
South West +26 60 £30,000 -7.69% 14
Scotland +16 43 £30,000 +9.09% 6
Wales - 18 £40,000 - 5
North East -3 7 £28,500 -20.83% 2
Northern Ireland - 1 £31,500 - 1

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 15 February 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 483 (51.06%) Windows
2 478 (50.53%) Microsoft 365
3 468 (49.47%) Microsoft
4 377 (39.85%) Active Directory
5 315 (33.30%) Problem-Solving
6 286 (30.23%) Azure
7 256 (27.06%) Windows Server
8 202 (21.35%) Customer Service
9 180 (19.03%) Firewall
10 160 (16.91%) DNS
11 152 (16.07%) Entra ID
12 147 (15.54%) DHCP
13 141 (14.90%) Microsoft Intune
14 138 (14.59%) Windows 10
15 121 (12.79%) ITIL
16 118 (12.47%) SharePoint
17 110 (11.63%) Microsoft Exchange
18 108 (11.42%) Cybersecurity
18 108 (11.42%) Microsoft Office
19 107 (11.31%) VPN
20 90 (9.51%) TCP/IP
20 90 (9.51%) VMware
21 87 (9.20%) Hyper-V
22 84 (8.88%) Mentoring
23 80 (8.46%) Google
24 72 (7.61%) LAN
25 71 (7.51%) Mac OS
26 69 (7.29%) WAN
27 66 (6.98%) Google Workspace
28 63 (6.66%) Degree

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 118 (12.47%) SharePoint
2 110 (11.63%) Microsoft Exchange
3 15 (1.59%) IIS
4 12 (1.27%) Confluence
5 9 (0.95%) Exchange Server 2007
5 9 (0.95%) Exchange Server 2010
5 9 (0.95%) Exchange Server 2013
Applications
1 108 (11.42%) Microsoft Office
2 20 (2.11%) Microsoft Excel
3 5 (0.53%) Microsoft PowerPoint
4 3 (0.32%) CINEMA 4D
5 2 (0.21%) Acrobat
5 2 (0.21%) AutoCAD
6 1 (0.11%) Adobe Creative Suite
Business Applications
1 6 (0.63%) Dynamics NAV
2 5 (0.53%) Dynamics CRM
3 4 (0.42%) NetSuite
4 1 (0.11%) Dynamics AX
4 1 (0.11%) Shopify
Cloud Services
1 478 (50.53%) Microsoft 365
2 286 (30.23%) Azure
3 152 (16.07%) Entra ID
4 66 (6.98%) Google Workspace
5 56 (5.92%) AWS
6 49 (5.18%) OneDrive
7 35 (3.70%) SaaS
8 19 (2.01%) Power Platform
9 16 (1.69%) GCP
10 14 (1.48%) Power Automate
11 13 (1.37%) Azure DevOps
12 8 (0.85%) Azure Sentinel
13 6 (0.63%) Microsoft Copilot
14 5 (0.53%) Azure AI
14 5 (0.53%) Intacct
14 5 (0.53%) iPaaS
15 4 (0.42%) Datadog
15 4 (0.42%) PowerApps
16 3 (0.32%) Amazon CloudWatch
16 3 (0.32%) Google Drive
Communications & Networking
1 180 (19.03%) Firewall
2 160 (16.91%) DNS
3 147 (15.54%) DHCP
4 107 (11.31%) VPN
5 90 (9.51%) TCP/IP
6 72 (7.61%) LAN
7 69 (7.29%) WAN
8 61 (6.45%) VLAN
9 59 (6.24%) Wi-Fi
10 46 (4.86%) VoIP
11 26 (2.75%) Wireless
12 14 (1.48%) SD-WAN
13 11 (1.16%) Remote Desktop
13 11 (1.16%) SAN
14 7 (0.74%) IP Telephony
14 7 (0.74%) TETRA
15 6 (0.63%) WLAN
16 5 (0.53%) Network Security
17 4 (0.42%) Asterisk PBX
17 4 (0.42%) Software-Defined Networking
Database & Business Intelligence
1 21 (2.22%) SQL Server
2 19 (2.01%) Power BI
3 12 (1.27%) SQL Server Reporting Services
4 6 (0.63%) Amazon RDS
5 4 (0.42%) Relational Database
6 3 (0.32%) PostgreSQL
7 2 (0.21%) Oracle Database
8 1 (0.11%) MySQL
Development Applications
1 27 (2.85%) JIRA
2 4 (0.42%) GitLab
General
1 313 (33.09%) Social Skills
2 78 (8.25%) Organisational Skills
3 48 (5.07%) Finance
4 44 (4.65%) Law
5 42 (4.44%) Analytical Skills
6 39 (4.12%) Manufacturing
6 39 (4.12%) Multimedia
7 32 (3.38%) Telecoms
8 21 (2.22%) Retail
9 20 (2.11%) Inclusion and Diversity
9 20 (2.11%) Public Sector
10 18 (1.90%) Legal
11 11 (1.16%) Electronics
12 9 (0.95%) Documentation Skills
12 9 (0.95%) Games
13 7 (0.74%) Advertising
14 6 (0.63%) Fire and Rescue
14 6 (0.63%) Marketing
14 6 (0.63%) Police
15 5 (0.53%) Social Housing
Libraries, Frameworks & Software Standards
1 14 (1.48%) .NET
2 12 (1.27%) .NET Framework
2 12 (1.27%) Entity Framework
2 12 (1.27%) WinForms
3 7 (0.74%) ASP.NET
4 4 (0.42%) OpenTelemetry
5 1 (0.11%) Software Packaging
Miscellaneous
1 193 (20.40%) Driving Licence
2 50 (5.29%) Onboarding
3 38 (4.02%) Self-Motivation
4 27 (2.85%) CCTV
5 14 (1.48%) Analytical Mindset
6 9 (0.95%) Fat Client
6 9 (0.95%) iPhone
6 9 (0.95%) Thin Client
7 8 (0.85%) FMCG
8 6 (0.63%) Cyber Security Posture
8 6 (0.63%) Management Information System
9 5 (0.53%) Clustering
9 5 (0.53%) Enterprise Software
9 5 (0.53%) Mobile App
9 5 (0.53%) Reinsurance
9 5 (0.53%) Robotics
9 5 (0.53%) Smartphone
10 4 (0.42%) Data Centre
10 4 (0.42%) Renewable Energy
10 4 (0.42%) Solar Panel
Operating Systems
1 483 (51.06%) Windows
2 256 (27.06%) Windows Server
3 138 (14.59%) Windows 10
4 71 (7.51%) Mac OS
5 46 (4.86%) Windows Server 2019
6 43 (4.55%) Linux
6 43 (4.55%) Windows Server 2016
7 27 (2.85%) Apple iOS
7 27 (2.85%) Windows Server 2012
8 22 (2.33%) Android
9 13 (1.37%) Windows 7
10 12 (1.27%) Mac OS X
11 9 (0.95%) Windows 8
12 6 (0.63%) Windows Server 2008
13 3 (0.32%) Debian
13 3 (0.32%) VMS
14 1 (0.11%) Red Hat Enterprise Linux
14 1 (0.11%) Solaris
14 1 (0.11%) Ubuntu
14 1 (0.11%) Unix
Processes & Methodologies
1 315 (33.30%) Problem-Solving
2 202 (21.35%) Customer Service
3 121 (12.79%) ITIL
4 108 (11.42%) Cybersecurity
5 84 (8.88%) Mentoring
6 56 (5.92%) ITSM
7 54 (5.71%) Service Delivery
8 42 (4.44%) Asset Management
9 41 (4.33%) Continuous Improvement
9 41 (4.33%) Remote Monitoring and Management
10 36 (3.81%) Incident Management
11 34 (3.59%) Infrastructure Engineering
12 33 (3.49%) Process Improvement
13 27 (2.85%) Project Delivery
14 26 (2.75%) Disaster Recovery
15 25 (2.64%) Business Intelligence
15 25 (2.64%) Data Protection
15 25 (2.64%) Root Cause Analysis
16 24 (2.54%) Computer Science
17 23 (2.43%) Time Management
Programming Languages
1 55 (5.81%) PowerShell
2 42 (4.44%) SQL
3 14 (1.48%) C#
4 13 (1.37%) T-SQL
5 9 (0.95%) Python
6 7 (0.74%) PL/SQL
6 7 (0.74%) VBScript
7 5 (0.53%) VB
8 2 (0.21%) Google Apps Script
9 1 (0.11%) Bash
9 1 (0.11%) PHP
9 1 (0.11%) R
9 1 (0.11%) VBA
Qualifications
1 63 (6.66%) Degree
1 63 (6.66%) Microsoft Certification
2 44 (4.65%) DBS Check
3 40 (4.23%) Security Cleared
4 27 (2.85%) A+ Certification
5 22 (2.33%) SC Cleared
6 21 (2.22%) Microsoft Certified Professional
7 20 (2.11%) Computer Science Degree
8 17 (1.80%) CCNA
8 17 (1.80%) Cisco Certification
9 12 (1.27%) Network+ Certification
10 11 (1.16%) DV Cleared
10 11 (1.16%) MCSA
11 9 (0.95%) MCSE
12 7 (0.74%) CCNP
12 7 (0.74%) CompTIA Security+
13 6 (0.63%) Azure Certification
13 6 (0.63%) BPSS Clearance
14 5 (0.53%) ITIL Foundation Certificate
15 4 (0.42%) MCITP
Quality Assurance & Compliance
1 59 (6.24%) SLA
2 42 (4.44%) Cyber Essentials
3 29 (3.07%) ISO/IEC 27001
4 15 (1.59%) GDPR
5 7 (0.74%) Accessibility
6 5 (0.53%) NIST
7 3 (0.32%) Cyber Essentials PLUS
7 3 (0.32%) QA
8 1 (0.11%) ISO 22301
System Software
1 377 (39.85%) Active Directory
2 87 (9.20%) Hyper-V
3 61 (6.45%) VMware Infrastructure
4 18 (1.90%) Virtual Desktop
5 11 (1.16%) VMware Workstation
6 8 (0.85%) vSphere
7 7 (0.74%) Firmware
8 4 (0.42%) Virtual Machines
8 4 (0.42%) VMware ESXi
8 4 (0.42%) VMware NSX
9 2 (0.21%) XenApp
9 2 (0.21%) XenDesktop
10 1 (0.11%) Docker
10 1 (0.11%) Terminal Services
10 1 (0.11%) VMware Server
Systems Management
1 141 (14.90%) Microsoft Intune
2 18 (1.90%) Active Directory Federation Services
3 15 (1.59%) SCCM
4 13 (1.37%) Autotask
5 10 (1.06%) Jamf Pro
6 8 (0.85%) WSUS
7 5 (0.53%) Ansible
7 5 (0.53%) Failover Clustering
7 5 (0.53%) Proxmox
8 4 (0.42%) Kubernetes
8 4 (0.42%) Systems Management Server (SMS)
9 3 (0.32%) Single Sign-On
10 2 (0.21%) FortiGate
10 2 (0.21%) SmoothWall
11 1 (0.11%) Podman
Vendors
1 468 (49.47%) Microsoft
2 90 (9.51%) VMware
3 80 (8.46%) Google
4 40 (4.23%) Fortinet
5 39 (4.12%) Apple
5 39 (4.12%) Fujitsu
5 39 (4.12%) Virgin Media
6 26 (2.75%) Veeam
7 18 (1.90%) Cisco
8 17 (1.80%) Sage
9 14 (1.48%) Dell
9 14 (1.48%) Meraki
10 12 (1.27%) Adobe
10 12 (1.27%) HP
10 12 (1.27%) ServiceNow
10 12 (1.27%) Xamarin
11 10 (1.06%) WatchGuard
11 10 (1.06%) Zoho
12 9 (0.95%) Acronis
12 9 (0.95%) ESET