IT Support Engineer Job Trends

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £32,000 per year, according to job vacancies posted during the 6 months leading to 21 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Feb 2026
Same period 2025 Same period 2024
Rank 157 290 243
Rank change year-on-year +133 -47 +172
Permanent jobs requiring an IT Support Engineer 984 486 954
As % of all permanent jobs in the UK 1.43% 1.00% 1.27%
As % of the Job Titles category 1.57% 1.09% 1.34%
Number of salaries quoted 857 262 897
10th Percentile £25,750 £23,550 £22,750
25th Percentile £27,789 £26,250 £25,750
Median annual salary (50th Percentile) £32,000 £30,000 £30,000
Median % change year-on-year +6.67% - -6.25%
75th Percentile £38,750 £35,000 £36,750
90th Percentile £43,750 £40,000 £42,500
UK excluding London median annual salary £31,000 £30,000 £30,000
% change year-on-year +3.33% - -

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 62,841 44,387 71,420
% of permanent jobs with a recognized job title 91.32% 91.47% 94.80%
Number of salaries quoted 39,642 23,421 55,777
10th Percentile £29,000 £32,750 £28,500
25th Percentile £37,500 £45,000 £39,250
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -8.33%
75th Percentile £75,000 £80,000 £73,750
90th Percentile £95,000 £100,000 £92,500
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Salary Trend

Salary distribution trend for IT Support Engineer job vacancies in the UK.

Salary distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 21 February 2026.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 21 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +139 908 £32,000 +6.67% 149
UK excluding London +117 859 £31,000 +3.33% 141
South East +106 240 £32,500 +8.33% 60
North of England +91 200 £30,000 -1.64% 24
Midlands +6 194 £31,000 +3.33% 9
Work from Home +117 190 £34,000 +6.25% 26
East Midlands +14 118 £30,000 +3.45% 2
London +78 112 £37,625 +7.50% 38
North West +75 106 £30,000 -1.64% 12
East of England +56 98 £30,000 +33.33% 23
Yorkshire +26 87 £33,500 +11.67% 10
West Midlands -32 76 £32,500 +1.56% 7
South West +25 64 £30,000 -7.69% 16
Scotland +30 44 £30,000 +9.09% 7
Wales - 19 £40,000 - 3
North East -13 7 £28,500 -20.83% 3

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 21 February 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 505 (51.32%) Windows
2 496 (50.41%) Microsoft 365
3 481 (48.88%) Microsoft
4 390 (39.63%) Active Directory
5 322 (32.72%) Problem-Solving
6 296 (30.08%) Azure
7 264 (26.83%) Windows Server
8 212 (21.54%) Customer Service
9 187 (19.00%) Firewall
10 162 (16.46%) DNS
11 159 (16.16%) Entra ID
12 149 (15.14%) DHCP
13 148 (15.04%) Microsoft Intune
14 144 (14.63%) Windows 10
15 124 (12.60%) ITIL
16 119 (12.09%) SharePoint
17 115 (11.69%) Microsoft Exchange
18 113 (11.48%) VPN
19 112 (11.38%) Microsoft Office
20 110 (11.18%) Cybersecurity
21 99 (10.06%) VMware
22 96 (9.76%) Hyper-V
23 89 (9.04%) TCP/IP
24 86 (8.74%) Mentoring
25 85 (8.64%) Google
26 79 (8.03%) Mac OS
27 77 (7.83%) LAN
28 73 (7.42%) WAN
29 70 (7.11%) Google Workspace
30 67 (6.81%) VMware Infrastructure

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 119 (12.09%) SharePoint
2 115 (11.69%) Microsoft Exchange
3 15 (1.52%) IIS
4 13 (1.32%) Confluence
5 10 (1.02%) Exchange Server 2007
5 10 (1.02%) Exchange Server 2010
5 10 (1.02%) Exchange Server 2013
Applications
1 112 (11.38%) Microsoft Office
2 20 (2.03%) Microsoft Excel
3 5 (0.51%) Microsoft PowerPoint
4 3 (0.30%) CINEMA 4D
5 2 (0.20%) Acrobat
5 2 (0.20%) AutoCAD
6 1 (0.10%) Adobe Creative Suite
Business Applications
1 7 (0.71%) Dynamics NAV
2 5 (0.51%) Dynamics CRM
2 5 (0.51%) NetSuite
3 1 (0.10%) Dynamics AX
3 1 (0.10%) Shopify
Cloud Services
1 496 (50.41%) Microsoft 365
2 296 (30.08%) Azure
3 159 (16.16%) Entra ID
4 70 (7.11%) Google Workspace
5 61 (6.20%) AWS
6 49 (4.98%) OneDrive
7 36 (3.66%) SaaS
8 20 (2.03%) Power Platform
9 17 (1.73%) GCP
10 15 (1.52%) Power Automate
11 13 (1.32%) Azure DevOps
12 8 (0.81%) Azure Sentinel
13 6 (0.61%) Microsoft Copilot
14 5 (0.51%) Azure AI
14 5 (0.51%) Intacct
14 5 (0.51%) iPaaS
15 4 (0.41%) Datadog
15 4 (0.41%) Mimecast
15 4 (0.41%) PowerApps
16 3 (0.30%) Adobe Creative Cloud
Communications & Networking
1 187 (19.00%) Firewall
2 162 (16.46%) DNS
3 149 (15.14%) DHCP
4 113 (11.48%) VPN
5 89 (9.04%) TCP/IP
6 77 (7.83%) LAN
7 73 (7.42%) WAN
8 62 (6.30%) Wi-Fi
9 61 (6.20%) VLAN
10 48 (4.88%) VoIP
11 25 (2.54%) Wireless
12 14 (1.42%) SD-WAN
13 12 (1.22%) Remote Desktop
14 10 (1.02%) SAN
15 8 (0.81%) IP Telephony
16 7 (0.71%) TETRA
17 6 (0.61%) WLAN
18 5 (0.51%) Network Security
19 4 (0.41%) Asterisk PBX
19 4 (0.41%) Software-Defined Networking
Database & Business Intelligence
1 22 (2.24%) SQL Server
2 20 (2.03%) Power BI
3 12 (1.22%) SQL Server Reporting Services
4 6 (0.61%) Amazon RDS
5 4 (0.41%) Relational Database
6 3 (0.30%) PostgreSQL
7 2 (0.20%) Oracle Database
8 1 (0.10%) MySQL
Development Applications
1 28 (2.85%) JIRA
2 4 (0.41%) GitLab
General
1 316 (32.11%) Social Skills
2 79 (8.03%) Organisational Skills
3 49 (4.98%) Finance
4 45 (4.57%) Law
5 42 (4.27%) Analytical Skills
5 42 (4.27%) Manufacturing
6 39 (3.96%) Multimedia
7 33 (3.35%) Telecoms
8 24 (2.44%) Retail
9 21 (2.13%) Public Sector
10 20 (2.03%) Inclusion and Diversity
11 19 (1.93%) Legal
12 11 (1.12%) Electronics
13 9 (0.91%) Documentation Skills
13 9 (0.91%) Games
14 7 (0.71%) Advertising
15 6 (0.61%) Fire and Rescue
15 6 (0.61%) Marketing
15 6 (0.61%) Police
16 5 (0.51%) Social Housing
Libraries, Frameworks & Software Standards
1 14 (1.42%) .NET
2 12 (1.22%) .NET Framework
2 12 (1.22%) Entity Framework
2 12 (1.22%) WinForms
3 7 (0.71%) ASP.NET
4 4 (0.41%) OpenTelemetry
5 1 (0.10%) Software Packaging
Miscellaneous
1 197 (20.02%) Driving Licence
2 50 (5.08%) Onboarding
3 39 (3.96%) Self-Motivation
4 28 (2.85%) CCTV
5 13 (1.32%) Analytical Mindset
6 11 (1.12%) iPhone
7 10 (1.02%) FMCG
8 9 (0.91%) Fat Client
8 9 (0.91%) Thin Client
9 7 (0.71%) Management Information System
10 5 (0.51%) Clustering
10 5 (0.51%) Cyber Security Posture
10 5 (0.51%) Enterprise Software
10 5 (0.51%) Mobile App
10 5 (0.51%) Reinsurance
10 5 (0.51%) Robotics
10 5 (0.51%) Security Posture
10 5 (0.51%) Smartphone
11 4 (0.41%) Data Centre
11 4 (0.41%) Solar Panel
Operating Systems
1 505 (51.32%) Windows
2 264 (26.83%) Windows Server
3 144 (14.63%) Windows 10
4 79 (8.03%) Mac OS
5 48 (4.88%) Windows Server 2019
6 45 (4.57%) Linux
6 45 (4.57%) Windows Server 2016
7 28 (2.85%) Windows Server 2012
8 27 (2.74%) Apple iOS
9 25 (2.54%) Android
10 14 (1.42%) Windows 7
11 12 (1.22%) Mac OS X
12 9 (0.91%) Windows 8
13 6 (0.61%) Windows Server 2008
14 3 (0.30%) Debian
15 2 (0.20%) VMS
16 1 (0.10%) Red Hat Enterprise Linux
16 1 (0.10%) Solaris
16 1 (0.10%) Ubuntu
16 1 (0.10%) Unix
Processes & Methodologies
1 322 (32.72%) Problem-Solving
2 212 (21.54%) Customer Service
3 124 (12.60%) ITIL
4 110 (11.18%) Cybersecurity
5 86 (8.74%) Mentoring
6 60 (6.10%) ITSM
7 57 (5.79%) Service Delivery
8 43 (4.37%) Asset Management
9 42 (4.27%) Continuous Improvement
10 41 (4.17%) Remote Monitoring and Management
11 37 (3.76%) Incident Management
12 36 (3.66%) Infrastructure Engineering
12 36 (3.66%) Process Improvement
13 29 (2.95%) Disaster Recovery
14 28 (2.85%) Project Delivery
15 27 (2.74%) Root Cause Analysis
16 26 (2.64%) Business Intelligence
16 26 (2.64%) Computer Science
17 25 (2.54%) Time Management
18 24 (2.44%) ERP
Programming Languages
1 56 (5.69%) PowerShell
2 44 (4.47%) SQL
3 14 (1.42%) C#
4 13 (1.32%) T-SQL
5 9 (0.91%) Python
6 7 (0.71%) PL/SQL
6 7 (0.71%) VBScript
7 5 (0.51%) VB
8 2 (0.20%) Google Apps Script
9 1 (0.10%) Bash
9 1 (0.10%) PHP
9 1 (0.10%) R
9 1 (0.10%) VBA
Qualifications
1 64 (6.50%) Degree
2 62 (6.30%) Microsoft Certification
3 43 (4.37%) DBS Check
3 43 (4.37%) Security Cleared
4 28 (2.85%) A+ Certification
5 24 (2.44%) SC Cleared
6 20 (2.03%) CCNA
6 20 (2.03%) Cisco Certification
6 20 (2.03%) Computer Science Degree
6 20 (2.03%) Microsoft Certified Professional
7 12 (1.22%) DV Cleared
7 12 (1.22%) Network+ Certification
8 11 (1.12%) MCSA
9 9 (0.91%) MCSE
10 7 (0.71%) CCNP
10 7 (0.71%) CompTIA Security+
11 6 (0.61%) Azure Certification
11 6 (0.61%) BPSS Clearance
12 5 (0.51%) ITIL Foundation Certificate
12 5 (0.51%) MCITP
Quality Assurance & Compliance
1 60 (6.10%) SLA
2 42 (4.27%) Cyber Essentials
3 27 (2.74%) ISO/IEC 27001
4 12 (1.22%) GDPR
5 7 (0.71%) Accessibility
6 5 (0.51%) NIST
7 4 (0.41%) Cyber Essentials PLUS
8 3 (0.30%) QA
9 1 (0.10%) ISO 22301
System Software
1 390 (39.63%) Active Directory
2 96 (9.76%) Hyper-V
3 67 (6.81%) VMware Infrastructure
4 19 (1.93%) Virtual Desktop
5 11 (1.12%) VMware Workstation
6 8 (0.81%) vSphere
7 6 (0.61%) Firmware
8 4 (0.41%) Virtual Machines
8 4 (0.41%) VMware ESXi
8 4 (0.41%) VMware NSX
9 2 (0.20%) XenApp
9 2 (0.20%) XenDesktop
10 1 (0.10%) Docker
10 1 (0.10%) Terminal Services
10 1 (0.10%) VMware Server
Systems Management
1 148 (15.04%) Microsoft Intune
2 19 (1.93%) Active Directory Federation Services
3 16 (1.63%) SCCM
4 13 (1.32%) Autotask
5 10 (1.02%) Jamf Pro
6 8 (0.81%) WSUS
7 6 (0.61%) Proxmox
8 5 (0.51%) Ansible
8 5 (0.51%) Failover Clustering
8 5 (0.51%) Systems Management Server (SMS)
9 4 (0.41%) Kubernetes
10 3 (0.30%) Single Sign-On
11 2 (0.20%) FortiGate
11 2 (0.20%) SmoothWall
12 1 (0.10%) Podman
Vendors
1 481 (48.88%) Microsoft
2 99 (10.06%) VMware
3 85 (8.64%) Google
4 40 (4.07%) Apple
4 40 (4.07%) Fortinet
5 39 (3.96%) Fujitsu
5 39 (3.96%) Virgin Media
6 27 (2.74%) Veeam
7 18 (1.83%) Cisco
8 17 (1.73%) Sage
9 15 (1.52%) Dell
9 15 (1.52%) Meraki
10 13 (1.32%) HP
11 12 (1.22%) Adobe
11 12 (1.22%) ServiceNow
11 12 (1.22%) Xamarin
12 10 (1.02%) Citrix
12 10 (1.02%) WatchGuard
12 10 (1.02%) Zoho
13 9 (0.91%) SAP