IT Support Engineer Job Trends

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £32,500 per year, according to job vacancies posted during the 6 months leading to 18 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
18 Jun 2026
Same period 2025 Same period 2024
Rank 128 393 235
Rank change year-on-year +265 -158 +152
Permanent jobs requiring an IT Support Engineer 1,363 306 1,290
As % of all permanent jobs in the UK 1.46% 0.68% 1.19%
As % of the Job Titles category 1.55% 0.76% 1.25%
Number of salaries quoted 1,216 258 1,117
10th Percentile £26,750 £25,631 £23,000
25th Percentile £29,000 £26,250 £25,500
Median annual salary (50th Percentile) £32,500 £32,500 £30,000
Median % change year-on-year - +8.33% -7.69%
75th Percentile £38,750 £39,250 £35,000
90th Percentile £45,000 £45,000 £41,250
UK excluding London median annual salary £32,500 £31,000 £29,553
% change year-on-year +4.84% +4.90% -1.49%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 88,029 40,047 103,056
% of permanent jobs with a recognized job title 93.98% 89.54% 94.75%
Number of salaries quoted 60,387 22,686 74,432
10th Percentile £30,000 £28,750 £28,500
25th Percentile £40,000 £39,000 £38,620
Median annual salary (50th Percentile) £55,000 £57,500 £52,500
Median % change year-on-year -4.35% +9.52% -12.50%
75th Percentile £75,000 £77,500 £70,000
90th Percentile £95,000 £98,474 £90,000
UK excluding London median annual salary £50,000 £50,000 £50,000
% change year-on-year - - -6.54%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Salary Trend

Salary distribution trend for IT Support Engineer job vacancies in the UK.

Salary distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 18 June 2026.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 18 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +254 1,258 £32,500 -0.10% 86
UK excluding London +227 1,181 £32,500 +4.84% 93
South East +114 327 £33,500 -10.07% 26
North of England +144 287 £31,250 +8.70% 19
Work from Home +121 218 £34,000 +7.94% 22
East of England +101 190 £32,500 +8.33% 12
Midlands +89 165 £31,000 +12.73% 10
North West +133 161 £32,500 +8.33% 13
London +72 158 £35,000 -7.28% 13
South West +36 130 £32,500 - 14
Yorkshire +38 114 £30,000 +13.21% 6
West Midlands +61 88 £32,500 +25.00% 4
East Midlands +27 77 £28,000 - 6
Scotland +46 46 £28,500 -5.00% 6
Wales - 36 £45,000 - 2
North East -36 12 £31,000 -22.50% 1

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 18 June 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 664 (48.72%) Microsoft 365
2 652 (47.84%) Microsoft
3 594 (43.58%) Windows
4 465 (34.12%) Active Directory
5 346 (25.39%) Problem-Solving
6 343 (25.17%) Azure
7 305 (22.38%) Windows Server
8 294 (21.57%) Customer Service
9 272 (19.96%) Entra ID
10 221 (16.21%) Firewall
11 196 (14.38%) Microsoft Exchange
12 194 (14.23%) Microsoft Intune
13 184 (13.50%) SharePoint
14 161 (11.81%) DNS
15 150 (11.01%) Windows 10
16 149 (10.93%) Hyper-V
16 149 (10.93%) VMware
17 134 (9.83%) DHCP
18 130 (9.54%) Mac OS
19 129 (9.46%) Cybersecurity
19 129 (9.46%) VPN
20 127 (9.32%) ITIL
21 121 (8.88%) VMware Infrastructure
22 117 (8.58%) Microsoft Office
22 117 (8.58%) Wi-Fi
23 113 (8.29%) LAN
24 107 (7.85%) WAN
25 91 (6.68%) Mentoring
26 85 (6.24%) Degree
27 83 (6.09%) Linux

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 196 (14.38%) Microsoft Exchange
2 184 (13.50%) SharePoint
3 18 (1.32%) Confluence
4 17 (1.25%) Exchange Server 2007
4 17 (1.25%) Exchange Server 2010
4 17 (1.25%) Exchange Server 2013
5 10 (0.73%) IIS
6 1 (0.073%) WordPress
Applications
1 117 (8.58%) Microsoft Office
2 22 (1.61%) Microsoft Excel
3 5 (0.37%) Microsoft PowerPoint
4 3 (0.22%) Photoshop
5 1 (0.073%) AutoCAD
Business Applications
1 5 (0.37%) Dynamics NAV
1 5 (0.37%) NetSuite
2 1 (0.073%) Shopify
Cloud Services
1 664 (48.72%) Microsoft 365
2 343 (25.17%) Azure
3 272 (19.96%) Entra ID
4 65 (4.77%) Google Workspace
5 55 (4.04%) OneDrive
6 50 (3.67%) AWS
7 43 (3.15%) SaaS
8 16 (1.17%) Power Platform
9 11 (0.81%) Mimecast
10 10 (0.73%) Power Automate
11 9 (0.66%) Azure DevOps
12 6 (0.44%) Azure Sentinel
12 6 (0.44%) Microsoft Copilot
13 5 (0.37%) Intacct
14 4 (0.29%) Cloud Computing
14 4 (0.29%) GCP
14 4 (0.29%) Nutanix
15 3 (0.22%) Cloudflare
15 3 (0.22%) Dynamics 365
15 3 (0.22%) PaaS
Communications & Networking
1 221 (16.21%) Firewall
2 161 (11.81%) DNS
3 134 (9.83%) DHCP
4 129 (9.46%) VPN
5 117 (8.58%) Wi-Fi
6 113 (8.29%) LAN
7 107 (7.85%) WAN
8 82 (6.02%) VoIP
9 65 (4.77%) TCP/IP
10 43 (3.15%) VLAN
11 32 (2.35%) Wireless
12 16 (1.17%) Network Security
12 16 (1.17%) WLAN
13 12 (0.88%) SAN
14 11 (0.81%) Internet
14 11 (0.81%) SD-WAN
15 9 (0.66%) Remote Desktop
16 7 (0.51%) NAS
16 7 (0.51%) SSL
17 5 (0.37%) Broadband
Database & Business Intelligence
1 20 (1.47%) SQL Server
2 8 (0.59%) MySQL
2 8 (0.59%) Power BI
3 5 (0.37%) Amazon RDS
4 4 (0.29%) Azure SQL Database
Development Applications
1 42 (3.08%) JIRA
2 4 (0.29%) GitLab
3 1 (0.073%) Carbide.c++
General
1 381 (27.95%) Social Skills
2 63 (4.62%) Organisational Skills
3 56 (4.11%) Manufacturing
4 45 (3.30%) Analytical Skills
5 39 (2.86%) Multimedia
6 33 (2.42%) Telecoms
7 31 (2.27%) Legal
8 30 (2.20%) Finance
9 28 (2.05%) Law
9 28 (2.05%) Retail
10 20 (1.47%) Public Sector
11 19 (1.39%) Inclusion and Diversity
12 18 (1.32%) Advertising
13 13 (0.95%) Automotive
14 11 (0.81%) Documentation Skills
15 6 (0.44%) Aerospace
16 5 (0.37%) Games
16 5 (0.37%) Social Housing
17 4 (0.29%) Financial Institution
18 3 (0.22%) Back Office
Libraries, Frameworks & Software Standards
1 9 (0.66%) HTML
2 7 (0.51%) JSON
3 5 (0.37%) CSS
3 5 (0.37%) Web Services
4 4 (0.29%) OpenTelemetry
5 1 (0.073%) Software Packaging
Miscellaneous
1 210 (15.41%) Driving Licence
2 68 (4.99%) Onboarding
3 51 (3.74%) Self-Motivation
4 30 (2.20%) CCTV
5 22 (1.61%) FMCG
6 14 (1.03%) Management Information System
6 14 (1.03%) Video Conferencing
7 12 (0.88%) Analytical Mindset
8 9 (0.66%) iPhone
9 8 (0.59%) Security Posture
10 7 (0.51%) Social Media
11 5 (0.37%) Fat Client
11 5 (0.37%) PKI
11 5 (0.37%) Raspberry Pi
11 5 (0.37%) Robotics
11 5 (0.37%) Thin Client
12 4 (0.29%) Clustering
12 4 (0.29%) EPoS
12 4 (0.29%) Hybrid Cloud
12 4 (0.29%) NHS
Operating Systems
1 594 (43.58%) Windows
2 305 (22.38%) Windows Server
3 150 (11.01%) Windows 10
4 130 (9.54%) Mac OS
5 83 (6.09%) Linux
6 57 (4.18%) Windows Server 2019
7 50 (3.67%) Windows Server 2016
8 30 (2.20%) Apple iOS
9 28 (2.05%) Android
9 28 (2.05%) Windows Server 2012
10 16 (1.17%) Windows 7
11 11 (0.81%) Windows 8
12 9 (0.66%) Mac OS X
12 9 (0.66%) Ubuntu
12 9 (0.66%) Windows Server 2008
13 1 (0.073%) VMS
Processes & Methodologies
1 346 (25.39%) Problem-Solving
2 294 (21.57%) Customer Service
3 129 (9.46%) Cybersecurity
4 127 (9.32%) ITIL
5 91 (6.68%) Mentoring
6 74 (5.43%) Continuous Improvement
7 73 (5.36%) Disaster Recovery
8 72 (5.28%) Service Delivery
9 57 (4.18%) Infrastructure Engineering
9 57 (4.18%) ITSM
10 56 (4.11%) Remote Monitoring and Management
11 50 (3.67%) Root Cause Analysis
12 45 (3.30%) Project Delivery
13 44 (3.23%) Service Management
14 41 (3.01%) Time Management
15 38 (2.79%) Business Continuity
16 36 (2.64%) Process Improvement
16 36 (2.64%) User Experience
17 31 (2.27%) Change Management
18 29 (2.13%) Asset Management
Programming Languages
1 80 (5.87%) PowerShell
2 51 (3.74%) SQL
3 6 (0.44%) R
4 5 (0.37%) Python
4 5 (0.37%) VB
5 4 (0.29%) PHP
5 4 (0.29%) VBScript
6 3 (0.22%) C#
6 3 (0.22%) JavaScript
6 3 (0.22%) VBA
7 2 (0.15%) Google Apps Script
Qualifications
1 85 (6.24%) Degree
2 77 (5.65%) Microsoft Certification
3 69 (5.06%) DBS Check
4 66 (4.84%) Security Cleared
5 41 (3.01%) SC Cleared
6 22 (1.61%) CCNA
6 22 (1.61%) Cisco Certification
7 20 (1.47%) A+ Certification
8 19 (1.39%) Azure Certification
8 19 (1.39%) Network+ Certification
9 13 (0.95%) DV Cleared
10 10 (0.73%) CompTIA Security+
11 5 (0.37%) BPSS Clearance
11 5 (0.37%) HNC
11 5 (0.37%) HND
11 5 (0.37%) MCITP
12 4 (0.29%) AWS Certified Cloud Practitioner
13 2 (0.15%) AWS Certification
13 2 (0.15%) Computer Science Degree
13 2 (0.15%) Microsoft Certified Professional
Quality Assurance & Compliance
1 62 (4.55%) SLA
2 56 (4.11%) Cyber Essentials
3 37 (2.71%) ISO/IEC 27001
4 18 (1.32%) Cyber Essentials PLUS
5 13 (0.95%) GDPR
6 8 (0.59%) PCI DSS
7 5 (0.37%) QA
8 3 (0.22%) Accessibility
9 2 (0.15%) NIST
10 1 (0.073%) ISO 22301
System Software
1 465 (34.12%) Active Directory
2 149 (10.93%) Hyper-V
3 121 (8.88%) VMware Infrastructure
4 30 (2.20%) Virtual Desktop
5 10 (0.73%) VMware ESXi
6 9 (0.66%) Docker
6 9 (0.66%) Virtual Machines
6 9 (0.66%) VMware Workstation
6 9 (0.66%) vSphere
7 7 (0.51%) BitLocker
8 6 (0.44%) Terminal Services
9 4 (0.29%) VMware NSX
10 1 (0.073%) Firmware
10 1 (0.073%) Terminal Server
10 1 (0.073%) XenApp
Systems Management
1 194 (14.23%) Microsoft Intune
2 27 (1.98%) Autotask
3 26 (1.91%) SCCM
4 22 (1.61%) Jamf Pro
5 17 (1.25%) Active Directory Federation Services
6 14 (1.03%) Proxmox
6 14 (1.03%) Systems Management Server (SMS)
7 12 (0.88%) WSUS
8 5 (0.37%) Single Sign-On
9 4 (0.29%) Ansible
9 4 (0.29%) Failover Clustering
10 3 (0.22%) FortiGate
11 1 (0.073%) Iperf
Vendors
1 652 (47.84%) Microsoft
2 149 (10.93%) VMware
3 69 (5.06%) Google
4 48 (3.52%) Cisco
5 45 (3.30%) Fortinet
6 44 (3.23%) Apple
6 44 (3.23%) Meraki
7 39 (2.86%) Fujitsu
7 39 (2.86%) Virgin Media
8 31 (2.27%) Veeam
9 29 (2.13%) HP
10 27 (1.98%) Ubiquiti
11 20 (1.47%) Datto
12 18 (1.32%) SonicWALL
13 13 (0.95%) Dell
13 13 (0.95%) Sophos
14 11 (0.81%) Aruba
14 11 (0.81%) ConnectWise
14 11 (0.81%) ServiceNow
15 9 (0.66%) Sage