IT Support Engineer Job Trends

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £31,000 per year, according to job vacancies posted during the 6 months leading to 25 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
25 Jan 2026
Same period 2025 Same period 2024
Rank 186 318 256
Rank change year-on-year +132 -62 +181
Permanent jobs requiring an IT Support Engineer 796 467 799
As % of all permanent jobs in the UK 1.27% 0.88% 1.19%
As % of the Job Titles category 1.40% 0.96% 1.25%
Number of salaries quoted 681 242 757
10th Percentile £25,750 £24,500 £23,000
25th Percentile £27,750 £26,250 £26,000
Median annual salary (50th Percentile) £31,000 £31,125 £30,000
Median % change year-on-year -0.40% +3.75% -3.23%
75th Percentile £38,250 £36,500 £37,500
90th Percentile £43,750 £42,500 £42,500
UK excluding London median annual salary £30,000 £30,000 £30,000

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 56,939 48,731 63,682
% of permanent jobs with a recognized job title 90.79% 92.28% 95.18%
Number of salaries quoted 35,361 25,094 49,715
10th Percentile £28,750 £33,663 £29,452
25th Percentile £37,500 £45,000 £40,000
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -9.30%
75th Percentile £75,000 £79,000 £75,000
90th Percentile £93,750 £98,750 £95,000
UK excluding London median annual salary £50,000 £53,688 £50,000
% change year-on-year -6.87% +7.38% -5.66%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Salary Trend

Salary distribution trend for IT Support Engineer job vacancies in the UK.

Salary distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 25 January 2026.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 25 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +124 734 £31,000 -0.40% 145
UK excluding London +115 697 £30,000 - 153
South East +110 177 £32,000 +6.67% 54
Midlands +2 176 £31,000 +3.33% 21
North of England +96 160 £30,000 -6.25% 34
Work from Home +110 148 £33,500 +3.08% 31
East Midlands +37 118 £30,000 +3.45% 9
London +71 92 £38,000 +2.01% 20
North West +74 82 £30,000 -6.25% 20
East of England +50 75 £30,000 +15.38% 21
Yorkshire +30 71 £33,500 +9.84% 12
West Midlands -28 58 £32,500 +1.56% 12
South West +23 54 £30,000 -8.40% 11
Scotland +11 40 £30,000 +3.45% 9
Wales - 14 £33,250 - 6
North East +3 7 £28,500 -20.83% 4
Northern Ireland - 1 £31,500 - 1

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 25 January 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 413 (51.88%) Microsoft
2 411 (51.63%) Microsoft 365
3 410 (51.51%) Windows
4 322 (40.45%) Active Directory
5 276 (34.67%) Problem-Solving
6 254 (31.91%) Azure
7 222 (27.89%) Windows Server
8 168 (21.11%) Customer Service
9 153 (19.22%) Firewall
10 144 (18.09%) DNS
11 134 (16.83%) DHCP
12 122 (15.33%) Entra ID
13 121 (15.20%) Microsoft Intune
14 113 (14.20%) SharePoint
15 111 (13.94%) Windows 10
16 106 (13.32%) ITIL
17 95 (11.93%) Cybersecurity
18 94 (11.81%) Microsoft Exchange
19 93 (11.68%) VPN
20 83 (10.43%) TCP/IP
21 80 (10.05%) Mentoring
22 78 (9.80%) Microsoft Office
23 74 (9.30%) VMware
24 72 (9.05%) Hyper-V
25 61 (7.66%) Google
26 58 (7.29%) Degree
26 58 (7.29%) Mac OS
27 57 (7.16%) LAN
27 57 (7.16%) VLAN
28 55 (6.91%) Microsoft Certification

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 113 (14.20%) SharePoint
2 94 (11.81%) Microsoft Exchange
3 17 (2.14%) IIS
4 8 (1.01%) Confluence
5 4 (0.50%) Exchange Server 2007
5 4 (0.50%) Exchange Server 2010
5 4 (0.50%) Exchange Server 2013
Applications
1 78 (9.80%) Microsoft Office
2 17 (2.14%) Microsoft Excel
3 5 (0.63%) Microsoft PowerPoint
4 3 (0.38%) CINEMA 4D
5 2 (0.25%) Acrobat
5 2 (0.25%) AutoCAD
6 1 (0.13%) Adobe Creative Suite
Business Applications
1 9 (1.13%) Dynamics CRM
2 3 (0.38%) Dynamics NAV
3 1 (0.13%) Dynamics AX
3 1 (0.13%) NetSuite
Cloud Services
1 411 (51.63%) Microsoft 365
2 254 (31.91%) Azure
3 122 (15.33%) Entra ID
4 47 (5.90%) AWS
4 47 (5.90%) Google Workspace
5 44 (5.53%) OneDrive
6 26 (3.27%) SaaS
7 17 (2.14%) Power Platform
8 16 (2.01%) GCP
9 13 (1.63%) Azure DevOps
10 12 (1.51%) Power Automate
11 6 (0.75%) Azure Sentinel
12 5 (0.63%) Azure AI
12 5 (0.63%) Cloud Computing
12 5 (0.63%) iPaaS
12 5 (0.63%) Microsoft Copilot
13 4 (0.50%) Datadog
13 4 (0.50%) PowerApps
14 3 (0.38%) Amazon CloudWatch
14 3 (0.38%) Google Drive
Communications & Networking
1 153 (19.22%) Firewall
2 144 (18.09%) DNS
3 134 (16.83%) DHCP
4 93 (11.68%) VPN
5 83 (10.43%) TCP/IP
6 57 (7.16%) LAN
6 57 (7.16%) VLAN
7 54 (6.78%) WAN
8 50 (6.28%) Wi-Fi
9 37 (4.65%) VoIP
10 28 (3.52%) Wireless
11 12 (1.51%) SAN
12 9 (1.13%) Remote Desktop
12 9 (1.13%) SD-WAN
13 7 (0.88%) IP Telephony
13 7 (0.88%) TETRA
14 6 (0.75%) WLAN
15 4 (0.50%) IPsec
16 3 (0.38%) Cisco IOS
16 3 (0.38%) Internet
Database & Business Intelligence
1 20 (2.51%) SQL Server
2 16 (2.01%) Power BI
3 12 (1.51%) SQL Server Reporting Services
4 8 (1.01%) Amazon RDS
5 4 (0.50%) Relational Database
6 3 (0.38%) PostgreSQL
7 2 (0.25%) Oracle Database
8 1 (0.13%) MySQL
Development Applications
1 22 (2.76%) JIRA
2 2 (0.25%) GitLab
General
1 273 (34.30%) Social Skills
2 58 (7.29%) Organisational Skills
3 44 (5.53%) Finance
4 43 (5.40%) Analytical Skills
5 40 (5.03%) Manufacturing
6 39 (4.90%) Multimedia
7 36 (4.52%) Law
8 30 (3.77%) Telecoms
9 20 (2.51%) Public Sector
10 16 (2.01%) Legal
11 15 (1.88%) Inclusion and Diversity
12 13 (1.63%) Electronics
13 12 (1.51%) Retail
14 9 (1.13%) Documentation Skills
14 9 (1.13%) Games
15 8 (1.01%) Marketing
16 7 (0.88%) Advertising
17 6 (0.75%) Fire and Rescue
17 6 (0.75%) Police
18 4 (0.50%) Spanish Language
Libraries, Frameworks & Software Standards
1 14 (1.76%) .NET
2 12 (1.51%) .NET Framework
2 12 (1.51%) Entity Framework
2 12 (1.51%) WinForms
3 7 (0.88%) ASP.NET
4 2 (0.25%) OpenTelemetry
Miscellaneous
1 177 (22.24%) Driving Licence
2 52 (6.53%) Onboarding
3 35 (4.40%) Self-Motivation
4 21 (2.64%) CCTV
5 17 (2.14%) Analytical Mindset
6 9 (1.13%) Fat Client
6 9 (1.13%) Thin Client
7 8 (1.01%) Cyber Security Posture
7 8 (1.01%) FMCG
8 7 (0.88%) Clustering
8 7 (0.88%) iPhone
9 5 (0.63%) Enterprise Software
9 5 (0.63%) Mobile App
9 5 (0.63%) Smartphone
10 4 (0.50%) Data Centre
10 4 (0.50%) Life Science
10 4 (0.50%) Reinsurance
10 4 (0.50%) Renewable Energy
10 4 (0.50%) Solar Panel
10 4 (0.50%) Virtual Team
Operating Systems
1 410 (51.51%) Windows
2 222 (27.89%) Windows Server
3 111 (13.94%) Windows 10
4 58 (7.29%) Mac OS
5 39 (4.90%) Windows Server 2019
6 37 (4.65%) Linux
7 36 (4.52%) Windows Server 2016
8 22 (2.76%) Windows Server 2012
9 19 (2.39%) Apple iOS
10 18 (2.26%) Android
11 8 (1.01%) Mac OS X
11 8 (1.01%) Windows 7
12 6 (0.75%) VMS
12 6 (0.75%) Windows 8
13 3 (0.38%) Debian
13 3 (0.38%) Windows Server 2008
14 1 (0.13%) Red Hat Enterprise Linux
14 1 (0.13%) Solaris
14 1 (0.13%) Ubuntu
14 1 (0.13%) Unix
Processes & Methodologies
1 276 (34.67%) Problem-Solving
2 168 (21.11%) Customer Service
3 106 (13.32%) ITIL
4 95 (11.93%) Cybersecurity
5 80 (10.05%) Mentoring
6 39 (4.90%) ITSM
6 39 (4.90%) Service Delivery
7 37 (4.65%) Remote Monitoring and Management
8 35 (4.40%) Incident Management
9 32 (4.02%) Asset Management
10 30 (3.77%) Continuous Improvement
11 28 (3.52%) Process Improvement
12 27 (3.39%) Disaster Recovery
13 24 (3.02%) Business Intelligence
13 24 (3.02%) Data Protection
13 24 (3.02%) Project Delivery
14 22 (2.76%) Computer Science
14 22 (2.76%) Infrastructure Engineering
15 21 (2.64%) Software Engineering
16 20 (2.51%) Collaborative Working
Programming Languages
1 44 (5.53%) PowerShell
2 35 (4.40%) SQL
3 14 (1.76%) C#
4 13 (1.63%) T-SQL
5 9 (1.13%) Python
6 7 (0.88%) PL/SQL
6 7 (0.88%) VBScript
7 2 (0.25%) Google Apps Script
7 2 (0.25%) VB
8 1 (0.13%) Bash
8 1 (0.13%) R
8 1 (0.13%) VBA
Qualifications
1 58 (7.29%) Degree
2 55 (6.91%) Microsoft Certification
3 34 (4.27%) DBS Check
4 29 (3.64%) Security Cleared
5 25 (3.14%) A+ Certification
6 21 (2.64%) MCP
7 20 (2.51%) Computer Science Degree
8 18 (2.26%) SC Cleared
9 15 (1.88%) CCNA
9 15 (1.88%) Cisco Certification
10 11 (1.38%) MCSA
11 9 (1.13%) MCSE
11 9 (1.13%) Network+ Certification
12 7 (0.88%) CCNP
13 6 (0.75%) BPSS Clearance
13 6 (0.75%) CompTIA Security+
14 5 (0.63%) ITIL Foundation Certificate
15 4 (0.50%) Azure Certification
15 4 (0.50%) DV Cleared
16 2 (0.25%) ACMT
Quality Assurance & Compliance
1 47 (5.90%) SLA
2 40 (5.03%) Cyber Essentials
3 32 (4.02%) ISO/IEC 27001
4 20 (2.51%) GDPR
5 7 (0.88%) Accessibility
6 5 (0.63%) NIST
7 4 (0.50%) Cyber Essentials PLUS
8 3 (0.38%) QA
System Software
1 322 (40.45%) Active Directory
2 72 (9.05%) Hyper-V
3 51 (6.41%) VMware Infrastructure
4 14 (1.76%) Virtual Desktop
5 10 (1.26%) Firmware
6 6 (0.75%) VMware Workstation
6 6 (0.75%) vSphere
7 4 (0.50%) Virtual Machines
7 4 (0.50%) VMware ESXi
8 3 (0.38%) Docker
9 2 (0.25%) VMware NSX
9 2 (0.25%) XenApp
9 2 (0.25%) XenDesktop
10 1 (0.13%) BitLocker
10 1 (0.13%) VMware Server
Systems Management
1 121 (15.20%) Microsoft Intune
2 14 (1.76%) Active Directory Federation Services
3 12 (1.51%) Autotask
4 8 (1.01%) SCCM
5 6 (0.75%) Jamf Pro
5 6 (0.75%) Kubernetes
6 5 (0.63%) Failover Clustering
7 3 (0.38%) Ansible
7 3 (0.38%) Proxmox
7 3 (0.38%) Single Sign-On
8 2 (0.25%) FortiGate
8 2 (0.25%) SmoothWall
8 2 (0.25%) Systems Management Server (SMS)
8 2 (0.25%) vCenter Server
8 2 (0.25%) WSUS
9 1 (0.13%) Podman
Vendors
1 413 (51.88%) Microsoft
2 74 (9.30%) VMware
3 61 (7.66%) Google
4 40 (5.03%) Fortinet
5 39 (4.90%) Fujitsu
5 39 (4.90%) Virgin Media
6 36 (4.52%) Apple
7 26 (3.27%) Veeam
8 17 (2.14%) Cisco
9 14 (1.76%) Sage
9 14 (1.76%) ServiceNow
9 14 (1.76%) Zoho
10 12 (1.51%) Adobe
10 12 (1.51%) Xamarin
11 11 (1.38%) Datto
12 10 (1.26%) WatchGuard
13 9 (1.13%) Acronis
13 9 (1.13%) Dell
14 8 (1.01%) HP
14 8 (1.01%) SAP