Period
to

The median annual salary for an IT Support Engineer was £31,000 in advertised job vacancies during the 6 months to 23 May 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
UK
6 months to
23 May 2022
Same period 2021 Same period 2020
Rank 616 418 419
Rank change year-on-year -198 +1 +19
Permanent jobs requiring an IT Support Engineer 731 610 623
As % of all permanent jobs advertised in the UK 0.45% 0.66% 0.67%
As % of the Job Titles category 0.48% 0.72% 0.70%
Number of salaries quoted 667 373 555
10th Percentile £22,500 £21,000 £22,500
25th Percentile £26,250 £24,250 £25,500
Median annual salary (50th Percentile) £31,000 £30,000 £30,000
Median % change year-on-year +3.33% - +5.26%
75th Percentile £36,500 £37,500 £35,000
90th Percentile £45,000 £45,000 £42,250
UK excluding London median annual salary £30,000 £28,000 £29,500
% change year-on-year +7.14% -5.08% +7.27%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 150,788 84,974 88,529
% of permanent IT jobs with a recognized job title 92.52% 92.51% 95.26%
Number of salaries quoted 81,859 64,813 71,897
10th Percentile £32,500 £31,469 £30,000
25th Percentile £42,500 £41,000 £39,000
Median annual salary (50th Percentile) £60,000 £55,000 £52,500
Median % change year-on-year +9.09% +4.76% +5.00%
75th Percentile £77,500 £72,500 £72,500
90th Percentile £95,000 £88,750 £87,500
UK excluding London median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Engineer.

Salary trend for IT Support Engineer in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 23 May 2022.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 23 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -147 684 £31,500 +5.00% 187
UK excluding London -92 532 £30,000 +7.14% 156
Work from Home -190 197 £30,000 -7.69% 46
London -167 192 £33,000 -8.33% 39
South East -41 172 £32,000 +14.29% 34
North of England -42 133 £28,500 -5.00% 42
Midlands -71 86 £27,750 -2.63% 24
South West -50 63 £35,000 +37.25% 26
North West -62 60 £28,500 +3.64% 21
Yorkshire -15 53 £29,000 -4.92% 14
East Midlands -6 43 £26,000 -7.14% 17
West Midlands -69 43 £28,000 -7.44% 7
East of England -73 37 £29,000 +3.57% 22
Scotland -80 24 £30,000 -11.76% 5
North East -18 20 £26,000 -13.33% 7
Wales -51 10 £32,500 +18.18% 1
Northern Ireland - 7 £30,000 - 2

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 May 2022, IT Support Engineer job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 560 (76.61%) Windows
2 463 (63.34%) Microsoft 365
3 398 (54.45%) Active Directory
4 386 (52.80%) Microsoft
5 274 (37.48%) Windows Server
6 244 (33.38%) Social Skills
7 220 (30.10%) Azure
8 218 (29.82%) Windows 10
9 168 (22.98%) Microsoft Office
9 168 (22.98%) Firewall
10 142 (19.43%) ITIL
10 142 (19.43%) DNS
11 127 (17.37%) VMware
12 117 (16.01%) SharePoint
13 108 (14.77%) LAN
14 107 (14.64%) DHCP
15 106 (14.50%) Linux
16 104 (14.23%) Problem-Solving
17 100 (13.68%) Cisco
18 95 (13.00%) WAN
19 94 (12.86%) VPN
20 85 (11.63%) TCP/IP
21 80 (10.94%) VMware Infrastructure
22 79 (10.81%) PowerShell
23 77 (10.53%) MS Exchange
24 71 (9.71%) SLA
25 70 (9.58%) Hyper-V
26 67 (9.17%) Azure Active Directory
26 67 (9.17%) Microsoft Certification
27 65 (8.89%) Mac OS

IT Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 117 (16.01%) SharePoint
2 77 (10.53%) MS Exchange
3 23 (3.15%) Exchange Server 2013
4 16 (2.19%) Exchange Server 2010
5 11 (1.50%) Exchange Server 2003
5 11 (1.50%) IIS
6 10 (1.37%) Exchange Server 2007
7 7 (0.96%) WordPress
8 5 (0.68%) Confluence
9 3 (0.41%) Apache
10 2 (0.27%) CMS
10 2 (0.27%) Skype for Business
11 1 (0.14%) nginx
11 1 (0.14%) OpenStack
Applications
1 168 (22.98%) Microsoft Office
2 36 (4.92%) Microsoft Excel
3 17 (2.33%) Microsoft PowerPoint
4 5 (0.68%) MS Visio
5 3 (0.41%) AutoCAD
5 3 (0.41%) Revit
5 3 (0.41%) SketchUp
6 2 (0.27%) Acrobat
6 2 (0.27%) Microsoft Project
7 1 (0.14%) Adobe Creative Suite
7 1 (0.14%) Spreadsheet
Business Applications
1 3 (0.41%) Visualfiles
2 2 (0.27%) Dynamics NAV
3 1 (0.14%) Aareon QL
3 1 (0.14%) Elite 3E
3 1 (0.14%) NetSuite
3 1 (0.14%) RMDS
3 1 (0.14%) SAP Business One
Cloud Services
1 463 (63.34%) Microsoft 365
2 220 (30.10%) Azure
3 67 (9.17%) Azure Active Directory
4 43 (5.88%) OneDrive
5 42 (5.75%) AWS
6 35 (4.79%) Google Workspace
7 12 (1.64%) IaaS
8 11 (1.50%) Mimecast
8 11 (1.50%) Power Platform
8 11 (1.50%) SaaS
9 8 (1.09%) GCP
10 5 (0.68%) Google Docs
10 5 (0.68%) Google Sheets
10 5 (0.68%) Linode
10 5 (0.68%) Slack
11 4 (0.55%) Azure Storage
12 3 (0.41%) PowerApps
13 2 (0.27%) Dynamics 365
13 2 (0.27%) Power Automate
13 2 (0.27%) Rubrik
Communications & Networking
1 168 (22.98%) Firewall
2 142 (19.43%) DNS
3 108 (14.77%) LAN
4 107 (14.64%) DHCP
5 95 (13.00%) WAN
6 94 (12.86%) VPN
7 85 (11.63%) TCP/IP
8 62 (8.48%) VLAN
9 51 (6.98%) Wireless
10 43 (5.88%) Wi-Fi
11 27 (3.69%) Remote Desktop
11 27 (3.69%) VoIP
12 23 (3.15%) Internet
12 23 (3.15%) IP Telephony
13 20 (2.74%) SAN
14 15 (2.05%) Network Security
15 14 (1.92%) WLAN
16 11 (1.50%) Structured Cabling
17 9 (1.23%) Cisco IOS
17 9 (1.23%) OpenVPN
Database & Business Intelligence
1 38 (5.20%) SQL Server
2 9 (1.23%) Power BI
3 5 (0.68%) Amazon RDS
3 5 (0.68%) Geospatial Data
3 5 (0.68%) GIS
3 5 (0.68%) Oracle Database
4 4 (0.55%) Azure SQL Database
5 3 (0.41%) Big Data
6 2 (0.27%) Crystal Reports
6 2 (0.27%) SQL Server Reporting Services
7 1 (0.14%) BusinessObjects
7 1 (0.14%) DataStage
7 1 (0.14%) EDRMS
7 1 (0.14%) MySQL
Development Applications
1 13 (1.78%) JIRA
2 5 (0.68%) Git (software)
3 4 (0.55%) MSI
4 3 (0.41%) GitLab
5 1 (0.14%) Jenkins
5 1 (0.14%) Subversion
General
1 244 (33.38%) Social Skills
2 43 (5.88%) Finance
3 41 (5.61%) Analytical Skills
4 36 (4.92%) Manufacturing
5 24 (3.28%) Organisational Skills
6 23 (3.15%) Law
6 23 (3.15%) Public Sector
7 19 (2.60%) Legal
8 14 (1.92%) Advertising
8 14 (1.92%) Retail
9 13 (1.78%) Inclusion and Diversity
10 11 (1.50%) Marketing
10 11 (1.50%) Telecoms
11 9 (1.23%) Documentation Skills
12 6 (0.82%) Banking
12 6 (0.82%) Games
12 6 (0.82%) Police
13 5 (0.68%) Back Office
13 5 (0.68%) Italian Language
14 4 (0.55%) Publishing
Libraries, Frameworks & Software Standards
1 7 (0.96%) HTML
2 6 (0.82%) .NET
2 6 (0.82%) jQuery
2 6 (0.82%) Twitter Bootstrap
3 4 (0.55%) Software Packaging
4 3 (0.41%) LAMP
4 3 (0.41%) V-Ray
5 2 (0.27%) COM
5 2 (0.27%) LDAP
5 2 (0.27%) WebSockets
5 2 (0.27%) XML
5 2 (0.27%) X-Windows
6 1 (0.14%) 802.1X
6 1 (0.14%) SAML
6 1 (0.14%) Web Services
Miscellaneous
1 49 (6.70%) Self-Motivation
2 39 (5.34%) Driving Licence
3 32 (4.38%) Data Centre
4 23 (3.15%) Management Information System
5 18 (2.46%) Data Protection Act
6 17 (2.33%) Video Conferencing
7 14 (1.92%) CCTV
8 12 (1.64%) Smartphone
8 12 (1.64%) User Experience
9 11 (1.50%) e-Learning
10 10 (1.37%) IoT
11 9 (1.23%) Raspberry Pi
12 8 (1.09%) Clustering
13 7 (0.96%) Linux Command Line
14 6 (0.82%) Blackberry
14 6 (0.82%) Replication
15 5 (0.68%) NHS
16 4 (0.55%) iPad
16 4 (0.55%) iPhone
17 3 (0.41%) Mobile App
Operating Systems
1 560 (76.61%) Windows
2 274 (37.48%) Windows Server
3 218 (29.82%) Windows 10
4 106 (14.50%) Linux
5 65 (8.89%) Mac OS
6 61 (8.34%) Windows Server 2019
7 47 (6.43%) Android
7 47 (6.43%) Windows Server 2016
8 45 (6.16%) Windows Server 2008
9 44 (6.02%) Windows Server 2012
10 40 (5.47%) Windows 7
11 21 (2.87%) Windows Server 2003
12 20 (2.74%) Unix
12 20 (2.74%) Windows 8
13 19 (2.60%) Apple iOS
14 11 (1.50%) Ubuntu
14 11 (1.50%) Windows 2000 Server
15 10 (1.37%) Windows XP
16 7 (0.96%) Mac OS X
17 6 (0.82%) Debian
Processes & Methodologies
1 142 (19.43%) ITIL
2 104 (14.23%) Problem-Solving
3 51 (6.98%) Service Delivery
4 41 (5.61%) Asset Management
5 40 (5.47%) Business Continuity
6 36 (4.92%) Migration
7 32 (4.38%) Mentoring
8 30 (4.10%) Service Management
9 28 (3.83%) Time Management
10 26 (3.56%) Infrastructure Engineering
11 25 (3.42%) ITSM
12 24 (3.28%) Task Automation
13 22 (3.01%) Disaster Recovery
14 21 (2.87%) Continuous Improvement
14 21 (2.87%) Data Protection
15 20 (2.74%) Customer Requirements
16 19 (2.60%) Security Patching
17 18 (2.46%) Project Management
18 17 (2.33%) Cybersecurity
18 17 (2.33%) Incident Management
Programming Languages
1 79 (10.81%) PowerShell
2 60 (8.21%) SQL
3 15 (2.05%) Python
4 13 (1.78%) Bash
5 6 (0.82%) JavaScript
6 5 (0.68%) Google Apps Script
6 5 (0.68%) Shell Script
6 5 (0.68%) T-SQL
6 5 (0.68%) VBScript
7 4 (0.55%) VBA
8 2 (0.27%) C
8 2 (0.27%) C#
8 2 (0.27%) C++
8 2 (0.27%) Perl
8 2 (0.27%) Ruby
9 1 (0.14%) AWK
9 1 (0.14%) Korn
9 1 (0.14%) PHP
9 1 (0.14%) VB
Qualifications
1 67 (9.17%) Microsoft Certification
2 44 (6.02%) Degree
3 33 (4.51%) MCP
4 26 (3.56%) MCSE
5 25 (3.42%) Security Cleared
6 22 (3.01%) Cisco Certification
7 21 (2.87%) CCNA
8 19 (2.60%) A+ Certification
9 16 (2.19%) MCSA
10 14 (1.92%) SC Cleared
11 12 (1.64%) HNC
12 7 (0.96%) DV Cleared
12 7 (0.96%) HND
13 6 (0.82%) ITIL Certification
14 5 (0.68%) ITIL Foundation Certificate
14 5 (0.68%) MCITP
14 5 (0.68%) VMware Certified Professional (VCP)
15 4 (0.55%) MCTS
16 3 (0.41%) CCNP
16 3 (0.41%) DBS Check
Quality Assurance & Compliance
1 71 (9.71%) SLA
2 26 (3.56%) ISO/IEC 27001
3 21 (2.87%) Cyber Essentials
4 5 (0.68%) COBIT
4 5 (0.68%) Cyber Essentials PLUS
5 4 (0.55%) GDPR
6 3 (0.41%) ISO 9001
7 1 (0.14%) GRC
7 1 (0.14%) PCI DSS
7 1 (0.14%) QA
7 1 (0.14%) Sarbanes-Oxley
System Software
1 398 (54.45%) Active Directory
2 80 (10.94%) VMware Infrastructure
3 70 (9.58%) Hyper-V
4 11 (1.50%) Virtual Machines
4 11 (1.50%) vSphere
5 5 (0.68%) Virtual Desktop
5 5 (0.68%) VMware ESXi
6 4 (0.55%) Terminal Services
7 3 (0.41%) XenApp
8 2 (0.27%) Citrix Hypervisor
8 2 (0.27%) Docker
8 2 (0.27%) Microsoft App-V
9 1 (0.14%) BitLocker
9 1 (0.14%) Ceph
9 1 (0.14%) Firmware
9 1 (0.14%) Terminal Server
9 1 (0.14%) XenDesktop
Systems Management
1 63 (8.62%) SCCM
2 56 (7.66%) Microsoft Intune
3 21 (2.87%) Jamf Pro
4 12 (1.64%) WSUS
5 11 (1.50%) FortiGate
6 7 (0.96%) Autotask
6 7 (0.96%) NetBackup
7 5 (0.68%) vCenter Server
8 4 (0.55%) Backup Exec
9 3 (0.41%) Active Directory Federation Services
9 3 (0.41%) Kubernetes
9 3 (0.41%) SCOM
9 3 (0.41%) Single Sign-On
10 2 (0.27%) CASB
10 2 (0.27%) cPanel
10 2 (0.27%) Nessus
10 2 (0.27%) OpenView Configuration Management
10 2 (0.27%) Terraform
11 1 (0.14%) Ansible
11 1 (0.14%) Norton AntiVirus
Vendors
1 386 (52.80%) Microsoft
2 127 (17.37%) VMware
3 100 (13.68%) Cisco
4 60 (8.21%) Citrix
5 56 (7.66%) Apple
6 33 (4.51%) Meraki
7 32 (4.38%) Google
8 27 (3.69%) Sophos
8 27 (3.69%) Veeam
9 22 (3.01%) ServiceNow
10 21 (2.87%) Dell
11 20 (2.74%) SAP
12 18 (2.46%) WatchGuard
13 15 (2.05%) HP
13 15 (2.05%) Ubiquiti
14 14 (1.92%) Salesforce.com
15 12 (1.64%) Okta
16 11 (1.50%) Red Hat
17 10 (1.37%) Adobe
18 9 (1.23%) Datto