The median annual salary for an IT Support Engineer was £27,500 in advertised job vacancies during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
UK
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 470 487 526
Rank change year-on-year +17 +39  
Permanent jobs requiring an IT Support Engineer 487 512 527
As % of all permanent IT jobs advertised in the UK 0.55% 0.52% 0.48%
As % of the Job Titles category 0.58% 0.54% 0.49%
Number of salaries quoted 467 467 456
Median salary £27,500 £27,500 £26,000
Median salary % change year-on-year - +5.76%  
90% offered a salary of more than £21,000 £20,000 £20,500
10% offered a salary of more than £37,750 £40,000 £37,500
UK excluding London median salary £26,000 £26,500 £24,250
% change year-on-year -1.88% +9.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 84418 95048 107138
As % of all permanent IT job vacancies advertised in the UK 95.97% 96.53% 96.59%
Number of salaries quoted 69006 80088 88313
Median salary £46,500 £47,500 £45,000
Median salary % change year-on-year -2.10% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £71,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support Engineer in the job title.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer.

Salary trend for IT Support Engineer in the UK

IT Support Engineer
Salary Histogram

The salary distribution of IT jobs citing IT Support Engineer over the 3 months to 24 June 2017.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 459 £28,000 +1.81% 83
South East +47 143 £26,250 -4.54% 25
London +4 133 £32,500 +7.43% 21
Yorkshire +31 54 £26,500 +1.92% 9
Hampshire +23 46 £25,500 +2.00% 9
West Yorkshire +43 43 £28,000 -5.88% 6
East of England +9 41 £30,000 +13.20% 6
Berkshire +18 30 £31,500 +8.62% 8
South West -5 29 £24,000 +14.28% 7
West Midlands +10 27 £26,500 +3.92% 2
North West -44 23 £25,000 +6.38% 11
Hertfordshire +4 22 £31,750 +19.81% 3
City of London +27 21 £35,000 +26.12% 7
Surrey +34 20 £30,000 -14.28% 1
Leeds +20 20 £26,000 -11.86% 4
Buckinghamshire +13 16 £25,250 -27.85% 4
Kent +15 15 £26,500 -1.69% 1
Basingstoke 0 13 £28,000 -11.11% 3
Cheshire -17 13 £25,000 +31.57% 3
Cambridgeshire -1 12 £32,500 +23.80% 1
Reading +25 10 £25,500 -2.85% 4
Wiltshire +16 10 £25,000 -12.28% 1
East Midlands +4 10 £25,000 +2.04% 2
Manchester -31 10 £24,000 -11.11% 6
Oxfordshire +20 9 £28,000 +12.00% 2
Swindon +8 9 £25,000 -23.07%
Cambridge -5 9 £35,000 +55.55%
Fareham +29 8 £22,000 +7.31% 2
Guildford +21 8 £31,250 -40.47%
Southampton +12 8 £25,500 -18.40% 2

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 June 2017, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Engineer in the job title.

1 808 (85.59%) Windows
2 575 (60.91%) Active Directory
3 486 (51.48%) Microsoft
4 414 (43.86%) Windows Server
5 310 (32.84%) MS Exchange
5 310 (32.84%) VMware
6 290 (30.72%) Windows Server 2008
7 284 (30.08%) Microsoft Office
8 279 (29.56%) Office 365
9 261 (27.65%) Windows 7
10 257 (27.22%) Windows Server 2012
11 208 (22.03%) VMware Infrastructure
12 201 (21.29%) Hyper-V
13 200 (21.19%) DNS
13 200 (21.19%) Firewall
14 194 (20.55%) Windows 10
15 178 (18.86%) DHCP
16 157 (16.63%) Cisco
17 152 (16.10%) TCP/IP
18 148 (15.68%) LAN
19 142 (15.04%) Windows 8
20 133 (14.09%) WAN
21 130 (13.77%) ITIL
22 126 (13.35%) Linux
22 126 (13.35%) Citrix
23 117 (12.39%) Microsoft Certification
24 114 (12.08%) Exchange Server 2010
25 111 (11.76%) SQL Server
26 103 (10.91%) SQL
27 98 (10.38%) Windows Server 2003

IT Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 310 (32.84%) MS Exchange
2 114 (12.08%) Exchange Server 2010
3 88 (9.32%) Exchange Server 2013
4 69 (7.31%) SharePoint
5 56 (5.93%) Skype for Business
6 44 (4.66%) IIS
7 35 (3.71%) Exchange Server 2007
8 25 (2.65%) Exchange Server 2003
9 10 (1.06%) Blackberry Enterprise Server
10 3 (0.32%) SharePoint 2010
10 3 (0.32%) SharePoint 2013
10 3 (0.32%) WebSphere
11 2 (0.21%) Apache
11 2 (0.21%) Elasticsearch
11 2 (0.21%) IBM Notes
11 2 (0.21%) JBoss
11 2 (0.21%) Office Communications Server
11 2 (0.21%) Tomcat
12 1 (0.11%) Site Server
12 1 (0.11%) WordPress
Applications
1 284 (30.08%) Microsoft Office
2 45 (4.77%) Microsoft Excel
3 36 (3.81%) Microsoft PowerPoint
4 2 (0.21%) Adobe Creative Suite
4 2 (0.21%) MS Visio
4 2 (0.21%) SOLIDWORKS
5 1 (0.11%) Acrobat
5 1 (0.11%) AutoCAD
5 1 (0.11%) Revit
Business Applications
1 5 (0.53%) Remedy ITSM
2 2 (0.21%) Epicor Vantage
3 1 (0.11%) Dynamics AX
3 1 (0.11%) Dynamics CRM
3 1 (0.11%) GoldMine
3 1 (0.11%) Magento
Cloud Services
1 279 (29.56%) Office 365
2 70 (7.42%) Microsoft Azure
3 29 (3.07%) Amazon AWS
4 11 (1.17%) Cloud Computing
5 10 (1.06%) Google Cloud Platform
6 6 (0.64%) G Suite
6 6 (0.64%) Mimecast
7 3 (0.32%) SaaS
8 2 (0.21%) Dropbox
8 2 (0.21%) IaaS
9 1 (0.11%) Adobe Creative Cloud
9 1 (0.11%) GitHub
9 1 (0.11%) Google Drive
9 1 (0.11%) Yammer
Communications & Networking
1 200 (21.19%) DNS
1 200 (21.19%) Firewall
2 178 (18.86%) DHCP
3 152 (16.10%) TCP/IP
4 148 (15.68%) LAN
5 133 (14.09%) WAN
6 94 (9.96%) VPN
7 66 (6.99%) SAN
8 61 (6.46%) VoIP
9 55 (5.83%) Internet
10 52 (5.51%) Wireless
11 48 (5.08%) Wi-Fi
12 42 (4.45%) Skype
13 39 (4.13%) VLAN
14 27 (2.86%) WLAN
15 21 (2.22%) MPLS
16 17 (1.80%) Cisco ASA
17 16 (1.69%) Remote Desktop
18 10 (1.06%) Cisco IOS
18 10 (1.06%) Unified Communications
Database & Business Intelligence
1 111 (11.76%) SQL Server
2 16 (1.69%) SQL Server 2012
3 12 (1.27%) MySQL
3 12 (1.27%) SQL Server 2008
4 9 (0.95%) Oracle Database
5 8 (0.85%) SQL Server 2014
6 5 (0.53%) MongoDB
7 4 (0.42%) SQL Server 2000
8 3 (0.32%) Crystal Reports
8 3 (0.32%) Oracle Database 11g
8 3 (0.32%) PostgreSQL
8 3 (0.32%) SQL Server Reporting Services
9 2 (0.21%) FileMaker
9 2 (0.21%) Hadoop
9 2 (0.21%) InfluxDB
9 2 (0.21%) SQL Server 2005
9 2 (0.21%) SQL Server Integration Services
10 1 (0.11%) Amazon RDS
10 1 (0.11%) CorVu
10 1 (0.11%) Relational Database
Development Applications
1 7 (0.74%) Jenkins
2 5 (0.53%) Atlassian Bamboo
2 5 (0.53%) GoCD
2 5 (0.53%) JIRA
3 2 (0.21%) Vagrant
4 1 (0.11%) Bitbucket
4 1 (0.11%) Git (software)
4 1 (0.11%) Team Foundation Server
General
1 63 (6.67%) Finance
2 34 (3.60%) Manufacturing
2 34 (3.60%) Telecoms
3 18 (1.91%) Marketing
4 15 (1.59%) Advertising
4 15 (1.59%) Law
5 12 (1.27%) Banking
5 12 (1.27%) Legal
6 10 (1.06%) Retail
7 9 (0.95%) French Language
8 8 (0.85%) Games
8 8 (0.85%) German Language
9 6 (0.64%) Military
9 6 (0.64%) Spanish Language
10 5 (0.53%) Dutch Language
11 4 (0.42%) Electronics
12 3 (0.32%) Italian Language
12 3 (0.32%) Polish Language
12 3 (0.32%) Portuguese Language
13 2 (0.21%) Publishing
Libraries, Frameworks & Software Standards
1 11 (1.17%) Web Services
2 10 (1.06%) HTML
3 5 (0.53%) CSS
4 3 (0.32%) Software Packaging
4 3 (0.32%) XML
5 2 (0.21%) ADSI
5 2 (0.21%) IBM Integration Bus
5 2 (0.21%) Vue.js
5 2 (0.21%) XML Messaging
6 1 (0.11%) .NET
6 1 (0.11%) AngularJS
6 1 (0.11%) COM
6 1 (0.11%) iOS SDK
6 1 (0.11%) MAPI
6 1 (0.11%) Regular Expression
6 1 (0.11%) XMPP
6 1 (0.11%) X-Windows
Miscellaneous
1 73 (7.73%) Driving Licence
2 43 (4.56%) iPhone
3 33 (3.50%) Fat Client
3 33 (3.50%) Thin Client
4 32 (3.39%) Blackberry
5 25 (2.65%) Analytical Skills
6 22 (2.33%) Data Centre
6 22 (2.33%) iPad
7 17 (1.80%) Computer Science
7 17 (1.80%) Management Information System
8 13 (1.38%) Clustering
9 11 (1.17%) Client/Server
9 11 (1.17%) PDA
9 11 (1.17%) Smartphone
10 8 (0.85%) Cyberthreat
10 8 (0.85%) Mobile Computing
11 7 (0.74%) Video Conferencing
12 6 (0.64%) Public Cloud
13 5 (0.53%) Replication
14 4 (0.42%) EPoS
Operating Systems
1 808 (85.59%) Windows
2 414 (43.86%) Windows Server
3 290 (30.72%) Windows Server 2008
4 261 (27.65%) Windows 7
5 257 (27.22%) Windows Server 2012
6 194 (20.55%) Windows 10
7 142 (15.04%) Windows 8
8 126 (13.35%) Linux
9 98 (10.38%) Windows Server 2003
10 84 (8.90%) Windows XP
11 44 (4.66%) Mac OS X
12 41 (4.34%) Android
13 36 (3.81%) Unix
14 24 (2.54%) Windows Vista
15 20 (2.12%) Mac OS
16 19 (2.01%) Apple iOS
17 11 (1.17%) Red Hat Enterprise Linux
18 6 (0.64%) CentOS
18 6 (0.64%) Solaris
19 5 (0.53%) Ubuntu
Processes & Methodologies
1 130 (13.77%) ITIL
2 43 (4.56%) Time Management
3 37 (3.92%) Service Delivery
4 32 (3.39%) Disaster Recovery
5 28 (2.97%) Migration
6 27 (2.86%) Mentoring
7 23 (2.44%) Service Management
8 22 (2.33%) ERP
9 21 (2.22%) Change Control
10 20 (2.12%) DevOps
11 19 (2.01%) Incident Management
12 18 (1.91%) Change Management
13 17 (1.80%) Mobile Device Management
13 17 (1.80%) Problem Management
14 16 (1.69%) Project Management
15 14 (1.48%) Continuous Improvement
15 14 (1.48%) CRM
16 13 (1.38%) Server Virtualisation
17 11 (1.17%) Configuration Management
17 11 (1.17%) Root Cause Analysis
Programming Languages
1 103 (10.91%) SQL
2 27 (2.86%) PowerShell
3 14 (1.48%) C
4 11 (1.17%) Bash Shell
4 11 (1.17%) C#
4 11 (1.17%) Java
4 11 (1.17%) Python
5 8 (0.85%) JavaScript
6 6 (0.64%) Shell Script
6 6 (0.64%) VB
6 6 (0.64%) VBA
7 5 (0.53%) PHP
8 3 (0.32%) Perl
9 2 (0.21%) C++
9 2 (0.21%) Go
9 2 (0.21%) Jython
10 1 (0.11%) Groovy
10 1 (0.11%) PL/SQL
10 1 (0.11%) RPG
10 1 (0.11%) T-SQL
Qualifications
1 117 (12.39%) Microsoft Certification
2 94 (9.96%) Cisco Certification
3 91 (9.64%) MCSE
4 82 (8.69%) CCNA
5 73 (7.73%) Security Cleared
6 72 (7.63%) Degree
7 57 (6.04%) MCP
8 49 (5.19%) SC Cleared
9 47 (4.98%) MCSA
10 25 (2.65%) A+ Certification
11 15 (1.59%) MCITP
12 13 (1.38%) ITIL Certification
12 13 (1.38%) VMware Certified Professional (VCP)
13 12 (1.27%) CCNP
14 11 (1.17%) CTC Cleared
15 9 (0.95%) Network+ Certification
16 8 (0.85%) DBS Check
16 8 (0.85%) DV Cleared
17 7 (0.74%) MCTS
18 6 (0.64%) CISSP
Quality Assurance & Compliance
1 52 (5.51%) SLA
2 3 (0.32%) ISO/IEC 27001
3 1 (0.11%) COBIT
3 1 (0.11%) ISO 9001
3 1 (0.11%) QA
System Software
1 575 (60.91%) Active Directory
2 208 (22.03%) VMware Infrastructure
3 201 (21.29%) Hyper-V
4 49 (5.19%) XenApp
5 44 (4.66%) vSphere
6 28 (2.97%) VMware ESXi
7 25 (2.65%) XenDesktop
8 17 (1.80%) Virtual Machines
8 17 (1.80%) Virtual Servers
9 11 (1.17%) VirtualBox
9 11 (1.17%) XenServer
10 10 (1.06%) Microsoft Virtual Server
11 7 (0.74%) Terminal Services
12 6 (0.64%) Terminal Server
13 4 (0.42%) VMware Server
14 2 (0.21%) Docker
14 2 (0.21%) EMC RecoverPoint
14 2 (0.21%) etcd
14 2 (0.21%) NFS
14 2 (0.21%) Virtual Desktop
Systems Management
1 85 (9.00%) SCCM
2 29 (3.07%) Backup Exec
3 16 (1.69%) WSUS
4 11 (1.17%) AirWatch
5 10 (1.06%) Cisco CUCM
6 7 (0.74%) Puppet
7 6 (0.64%) FortiGate
8 5 (0.53%) Ansible
8 5 (0.53%) Cisco UCCX
8 5 (0.53%) NetBackup
8 5 (0.53%) Opscode Chef
9 4 (0.42%) HP Data Protector
9 4 (0.42%) Nagios
9 4 (0.42%) XenMobile
10 3 (0.32%) cPanel
10 3 (0.32%) Plesk
10 3 (0.32%) SCOM
11 2 (0.21%) Graphite
11 2 (0.21%) SnapMirror
11 2 (0.21%) SnapVault
Vendors
1 486 (51.48%) Microsoft
2 310 (32.84%) VMware
3 157 (16.63%) Cisco
4 126 (13.35%) Citrix
5 49 (5.19%) Apple
6 38 (4.03%) Veeam
7 32 (3.39%) Intel
8 31 (3.28%) HP
9 24 (2.54%) Dell
9 24 (2.54%) Google
10 22 (2.33%) Meraki
11 21 (2.22%) Oracle
12 16 (1.69%) Symantec
13 15 (1.59%) EMC
13 15 (1.59%) IBM
14 14 (1.48%) Bloomberg
15 13 (1.38%) Avaya
15 13 (1.38%) Juniper
16 12 (1.27%) Red Hat
16 12 (1.27%) SonicWALL
Hampshire
Oscar
Salary: £27000 - £232000 per annum + benefits
Posted: 23 hours ago
City, London
Millshill Recruitment Ltd
Salary: £23000 - £25000 per annum
Posted: Yesterday
Leeds, West Yorkshire
CV Screen Ltd
Salary: £22k - 24k per year + Pension
Posted: Yesterday
Cheltenham, Gloucestershire
First Solution
Posted: 23 hours ago
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: Up to £30K Plus Excellent Benefits
Posted: 22 hours ago
Reading, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: benefiits + training+ progression
Posted: 23 hours ago
City, London
Ashdown IT
Salary: £36000 per annum + pension, bonus, gym, healthcare
Posted: 23 hours ago
Gloucestershire
onezeero.
Salary: £20000 - £25000 per annum
Posted: 23 hours ago
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £45000 - £50000 per annum + Benefits
Posted: 22 hours ago
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £22000 - £23000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 2 days ago
London
Bluetownonline
Salary: £34000 per annum
Posted: Yesterday
London
Reed Technology
Salary: £28000 - £30000 per annum
Posted: Yesterday
Sittingbourne, Kent
Bluetownonline
Salary: £22000 per annum
Posted: Yesterday
Manchester, Lancashire
Greywood Associates Limited
Salary: £20000 - £26000 per annum + bens
Posted: 2 days ago
Preston, Lancashire
Omni RMS
Posted: 2 days ago
City, London
Square One Resources
Salary: Unspecified DOE
Posted: Yesterday
Corsham, Wiltshire
Global Technology Solutions Ltd
Salary: £17000 - £20000 per annum
Posted: Yesterday
City, London
Marcus Donald People
Salary: £26000 - £28000 per annum
Posted: 4 days ago
Felixstowe, Suffolk
Itecco
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Latcom Ltd
Salary: From £20,000 to £25,000 per annum + Training + Benefits
Posted: 2 days ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 2 days ago
City, London
Senitor Associates
Salary: £20000 - £24000 per annum
Posted: 3 days ago
Peterborough, Cambridgeshire
CV Screen Ltd
Salary: Up to £35k plus O/T and benefits
Posted: 4 days ago
Leyland, Lancashire
Itecco
Salary: £18000 - £20000 per annum + training / progression
Posted: 2 days ago
Windsor, Berkshire
IT Talent Solutions
Salary: From £20,000 to £24,000 per annum
Posted: 4 days ago
Nottingham, Nottinghamshire
EMBS Ltd
Salary: £25k per year + .
Posted: 4 days ago
Bracknell, Berkshire
Lightfoot Solutions Group Ltd
Salary: From £30,000 to £37,000 per annum dependent on experience
Posted: 2 days ago
City, London
Senitor Associates
Salary: £23000 - £25000 per annum
Posted: 5 days ago
Middlewich, Cheshire
Itecco
Salary: £20000 - £25000 per annum + Fantastic Benefits
Posted: 3 days ago