IT Support Engineer Job Trends

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £32,500 per year, according to job vacancies posted during the 6 months leading to 10 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Jun 2026
Same period 2025 Same period 2024
Rank 131 397 236
Rank change year-on-year +266 -161 +147
Permanent jobs requiring an IT Support Engineer 1,337 308 1,263
As % of all permanent jobs in the UK 1.46% 0.70% 1.19%
As % of the Job Titles category 1.55% 0.78% 1.25%
Number of salaries quoted 1,193 260 1,098
10th Percentile £26,750 £25,632 £23,000
25th Percentile £29,000 £26,250 £25,625
Median annual salary (50th Percentile) £32,500 £32,500 £30,000
Median % change year-on-year - +8.33% -7.69%
75th Percentile £38,750 £38,750 £35,000
90th Percentile £44,750 £45,000 £42,500
UK excluding London median annual salary £32,500 £30,750 £29,500
% change year-on-year +5.69% +4.24% -1.67%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 86,220 39,579 100,813
% of permanent jobs with a recognized job title 93.98% 89.52% 94.70%
Number of salaries quoted 58,944 22,377 72,921
10th Percentile £30,000 £29,000 £28,500
25th Percentile £40,000 £39,878 £38,500
Median annual salary (50th Percentile) £55,000 £57,500 £52,500
Median % change year-on-year -4.35% +9.52% -12.50%
75th Percentile £75,000 £77,500 £70,000
90th Percentile £95,000 £98,750 £90,000
UK excluding London median annual salary £50,000 £50,000 £50,000
% change year-on-year - - -6.54%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Salary Trend

Salary distribution trend for IT Support Engineer job vacancies in the UK.

Salary distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 10 June 2026.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 10 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +244 1,238 £32,500 -0.10% 102
UK excluding London +225 1,156 £32,500 +5.69% 99
South East +99 313 £33,000 -10.81% 33
North of England +148 283 £32,000 +6.67% 24
Work from Home +131 211 £34,000 +7.94% 25
East of England +101 190 £32,500 +10.17% 16
Midlands +90 164 £31,000 +12.73% 7
North West +135 160 £32,500 +8.33% 17
London +81 158 £35,000 -4.11% 17
South West +43 129 £32,500 - 15
Yorkshire +25 112 £30,000 +13.21% 7
West Midlands +59 89 £32,500 +25.00% 3
East Midlands +28 75 £28,250 +0.89% 4
Scotland +46 41 £28,000 +3.70% 6
Wales - 36 £45,000 -
North East -30 11 £30,000 -25.00%

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 10 June 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 635 (47.49%) Microsoft 365
2 620 (46.37%) Microsoft
3 574 (42.93%) Windows
4 447 (33.43%) Active Directory
5 339 (25.36%) Problem-Solving
6 333 (24.91%) Azure
7 297 (22.21%) Windows Server
8 286 (21.39%) Customer Service
9 258 (19.30%) Entra ID
10 218 (16.31%) Firewall
11 187 (13.99%) Microsoft Exchange
12 184 (13.76%) Microsoft Intune
13 172 (12.86%) SharePoint
14 154 (11.52%) DNS
15 149 (11.14%) Windows 10
16 143 (10.70%) VMware
17 141 (10.55%) Hyper-V
18 131 (9.80%) VPN
19 130 (9.72%) DHCP
20 122 (9.12%) Cybersecurity
20 122 (9.12%) Mac OS
21 120 (8.98%) ITIL
22 117 (8.75%) Microsoft Office
23 116 (8.68%) VMware Infrastructure
23 116 (8.68%) Wi-Fi
24 115 (8.60%) LAN
25 109 (8.15%) WAN
26 87 (6.51%) Mentoring
27 86 (6.43%) Degree
28 80 (5.98%) PowerShell

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 187 (13.99%) Microsoft Exchange
2 172 (12.86%) SharePoint
3 19 (1.42%) Confluence
4 17 (1.27%) Exchange Server 2007
4 17 (1.27%) Exchange Server 2010
4 17 (1.27%) Exchange Server 2013
5 10 (0.75%) IIS
6 1 (0.075%) WordPress
Applications
1 117 (8.75%) Microsoft Office
2 22 (1.65%) Microsoft Excel
3 5 (0.37%) Microsoft PowerPoint
4 3 (0.22%) Photoshop
5 1 (0.075%) AutoCAD
Business Applications
1 5 (0.37%) Dynamics NAV
1 5 (0.37%) NetSuite
2 1 (0.075%) Shopify
Cloud Services
1 635 (47.49%) Microsoft 365
2 333 (24.91%) Azure
3 258 (19.30%) Entra ID
4 67 (5.01%) Google Workspace
5 54 (4.04%) OneDrive
6 49 (3.66%) AWS
7 40 (2.99%) SaaS
8 16 (1.20%) Power Platform
9 9 (0.67%) Azure DevOps
9 9 (0.67%) Mimecast
9 9 (0.67%) Power Automate
10 7 (0.52%) Azure Sentinel
11 6 (0.45%) Microsoft Copilot
12 5 (0.37%) Intacct
13 4 (0.30%) Cloud Computing
13 4 (0.30%) GCP
13 4 (0.30%) Nutanix
14 3 (0.22%) Cloudflare
14 3 (0.22%) Dynamics 365
14 3 (0.22%) PaaS
Communications & Networking
1 218 (16.31%) Firewall
2 154 (11.52%) DNS
3 131 (9.80%) VPN
4 130 (9.72%) DHCP
5 116 (8.68%) Wi-Fi
6 115 (8.60%) LAN
7 109 (8.15%) WAN
8 75 (5.61%) VoIP
9 60 (4.49%) TCP/IP
10 43 (3.22%) VLAN
11 32 (2.39%) Wireless
12 16 (1.20%) WLAN
13 13 (0.97%) Network Security
14 11 (0.82%) SAN
14 11 (0.82%) SD-WAN
15 10 (0.75%) Remote Desktop
16 9 (0.67%) Internet
17 7 (0.52%) NAS
17 7 (0.52%) SSL
18 5 (0.37%) TETRA
Database & Business Intelligence
1 19 (1.42%) SQL Server
2 8 (0.60%) MySQL
2 8 (0.60%) Power BI
3 5 (0.37%) Amazon RDS
4 2 (0.15%) Azure SQL Database
Development Applications
1 40 (2.99%) JIRA
2 4 (0.30%) GitLab
3 1 (0.075%) Carbide.c++
General
1 363 (27.15%) Social Skills
2 61 (4.56%) Organisational Skills
3 53 (3.96%) Manufacturing
4 43 (3.22%) Analytical Skills
5 39 (2.92%) Multimedia
6 35 (2.62%) Telecoms
7 32 (2.39%) Finance
8 28 (2.09%) Law
8 28 (2.09%) Legal
8 28 (2.09%) Retail
9 19 (1.42%) Public Sector
10 18 (1.35%) Inclusion and Diversity
11 17 (1.27%) Advertising
12 13 (0.97%) Automotive
13 7 (0.52%) Documentation Skills
14 5 (0.37%) Aerospace
14 5 (0.37%) Social Housing
15 4 (0.30%) Financial Institution
15 4 (0.30%) Games
16 3 (0.22%) Back Office
Libraries, Frameworks & Software Standards
1 9 (0.67%) HTML
2 7 (0.52%) JSON
3 5 (0.37%) CSS
3 5 (0.37%) Web Services
4 4 (0.30%) OpenTelemetry
5 1 (0.075%) Software Packaging
Miscellaneous
1 203 (15.18%) Driving Licence
2 64 (4.79%) Onboarding
3 46 (3.44%) Self-Motivation
4 30 (2.24%) CCTV
5 22 (1.65%) FMCG
6 14 (1.05%) Analytical Mindset
6 14 (1.05%) Management Information System
6 14 (1.05%) Video Conferencing
7 9 (0.67%) iPhone
8 8 (0.60%) Security Posture
9 7 (0.52%) Social Media
10 5 (0.37%) Raspberry Pi
10 5 (0.37%) Robotics
11 4 (0.30%) Clustering
11 4 (0.30%) EPoS
11 4 (0.30%) Fat Client
11 4 (0.30%) Hybrid Cloud
11 4 (0.30%) NHS
11 4 (0.30%) PKI
11 4 (0.30%) Public Cloud
Operating Systems
1 574 (42.93%) Windows
2 297 (22.21%) Windows Server
3 149 (11.14%) Windows 10
4 122 (9.12%) Mac OS
5 79 (5.91%) Linux
6 57 (4.26%) Windows Server 2019
7 50 (3.74%) Windows Server 2016
8 29 (2.17%) Apple iOS
9 28 (2.09%) Windows Server 2012
10 27 (2.02%) Android
11 16 (1.20%) Windows 7
12 11 (0.82%) Windows 8
13 9 (0.67%) Mac OS X
13 9 (0.67%) Ubuntu
13 9 (0.67%) Windows Server 2008
14 1 (0.075%) VMS
Processes & Methodologies
1 339 (25.36%) Problem-Solving
2 286 (21.39%) Customer Service
3 122 (9.12%) Cybersecurity
4 120 (8.98%) ITIL
5 87 (6.51%) Mentoring
6 70 (5.24%) Service Delivery
7 69 (5.16%) Disaster Recovery
8 68 (5.09%) Continuous Improvement
9 57 (4.26%) ITSM
9 57 (4.26%) Remote Monitoring and Management
10 51 (3.81%) Infrastructure Engineering
11 48 (3.59%) Root Cause Analysis
12 44 (3.29%) Project Delivery
13 42 (3.14%) Service Management
14 39 (2.92%) Time Management
15 37 (2.77%) Business Continuity
16 36 (2.69%) User Experience
17 35 (2.62%) Process Improvement
18 29 (2.17%) Asset Management
19 27 (2.02%) Change Management
Programming Languages
1 80 (5.98%) PowerShell
2 48 (3.59%) SQL
3 5 (0.37%) Python
3 5 (0.37%) VB
4 4 (0.30%) PHP
4 4 (0.30%) R
4 4 (0.30%) VBScript
5 3 (0.22%) C#
5 3 (0.22%) JavaScript
5 3 (0.22%) VBA
6 2 (0.15%) Google Apps Script
Qualifications
1 86 (6.43%) Degree
2 76 (5.68%) Microsoft Certification
3 67 (5.01%) DBS Check
3 67 (5.01%) Security Cleared
4 42 (3.14%) SC Cleared
5 21 (1.57%) CCNA
5 21 (1.57%) Cisco Certification
6 20 (1.50%) A+ Certification
6 20 (1.50%) Network+ Certification
7 18 (1.35%) Azure Certification
8 13 (0.97%) DV Cleared
9 11 (0.82%) CompTIA Security+
10 5 (0.37%) BPSS Clearance
10 5 (0.37%) HNC
10 5 (0.37%) HND
10 5 (0.37%) MCITP
11 4 (0.30%) AWS Certified Cloud Practitioner
12 3 (0.22%) Computer Science Degree
13 1 (0.075%) ACSP
13 1 (0.075%) AWS Certification
Quality Assurance & Compliance
1 60 (4.49%) SLA
2 56 (4.19%) Cyber Essentials
3 36 (2.69%) ISO/IEC 27001
4 18 (1.35%) Cyber Essentials PLUS
5 12 (0.90%) GDPR
6 7 (0.52%) PCI DSS
7 5 (0.37%) QA
8 3 (0.22%) Accessibility
8 3 (0.22%) NIST
9 1 (0.075%) ISO 22301
System Software
1 447 (33.43%) Active Directory
2 141 (10.55%) Hyper-V
3 116 (8.68%) VMware Infrastructure
4 29 (2.17%) Virtual Desktop
5 10 (0.75%) VMware ESXi
6 9 (0.67%) Docker
6 9 (0.67%) VMware Workstation
6 9 (0.67%) vSphere
7 7 (0.52%) BitLocker
7 7 (0.52%) Virtual Machines
8 6 (0.45%) Terminal Services
9 4 (0.30%) VMware NSX
10 1 (0.075%) Firmware
10 1 (0.075%) Terminal Server
10 1 (0.075%) XenApp
Systems Management
1 184 (13.76%) Microsoft Intune
2 27 (2.02%) Autotask
3 26 (1.94%) SCCM
4 22 (1.65%) Jamf Pro
5 18 (1.35%) Active Directory Federation Services
6 13 (0.97%) Proxmox
6 13 (0.97%) Systems Management Server (SMS)
7 12 (0.90%) WSUS
8 5 (0.37%) Single Sign-On
9 4 (0.30%) Ansible
9 4 (0.30%) Failover Clustering
10 3 (0.22%) FortiGate
Vendors
1 620 (46.37%) Microsoft
2 143 (10.70%) VMware
3 71 (5.31%) Google
4 46 (3.44%) Cisco
5 44 (3.29%) Fortinet
6 43 (3.22%) Apple
6 43 (3.22%) Meraki
7 39 (2.92%) Fujitsu
7 39 (2.92%) Virgin Media
8 29 (2.17%) Veeam
9 27 (2.02%) HP
9 27 (2.02%) Ubiquiti
10 19 (1.42%) Datto
11 17 (1.27%) SonicWALL
12 13 (0.97%) Dell
12 13 (0.97%) Sophos
13 11 (0.82%) Aruba
13 11 (0.82%) ConnectWise
13 11 (0.82%) ServiceNow
14 9 (0.67%) Sage