IT Support Engineer Job Trends

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £32,000 per year, according to job vacancies posted during the 6 months leading to 28 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Feb 2026
Same period 2025 Same period 2024
Rank 146 290 251
Rank change year-on-year +144 -39 +164
Permanent jobs requiring an IT Support Engineer 1,016 486 951
As % of all permanent jobs in the UK 1.45% 1.03% 1.25%
As % of the Job Titles category 1.59% 1.13% 1.32%
Number of salaries quoted 887 264 887
10th Percentile £25,750 £23,650 £22,750
25th Percentile £28,000 £26,250 £25,750
Median annual salary (50th Percentile) £32,000 £30,000 £30,000
Median % change year-on-year +6.67% - -6.25%
75th Percentile £38,750 £35,000 £36,750
90th Percentile £43,750 £40,700 £42,500
UK excluding London median annual salary £31,000 £30,000 £30,000
% change year-on-year +3.33% - -

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 64,045 43,160 71,846
% of permanent jobs with a recognized job title 91.47% 91.32% 94.74%
Number of salaries quoted 40,457 23,120 55,854
10th Percentile £29,250 £32,500 £28,500
25th Percentile £38,000 £45,000 £39,280
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -8.33%
75th Percentile £75,000 £80,000 £73,750
90th Percentile £95,000 £100,000 £92,500
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

IT Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised.

IT Support Engineer job vacancy trend in the UK

IT Support Engineer
Salary Trend

Salary distribution trend for IT Support Engineer job vacancies in the UK.

Salary distribution trend for IT Support Engineer job vacancies in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 28 February 2026.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 28 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +139 940 £32,000 +6.67% 122
UK excluding London +114 889 £31,000 +3.33% 118
South East +106 254 £32,500 +8.33% 50
North of England +108 207 £30,000 -0.83% 26
Midlands +4 193 £31,000 +5.08% 9
Work from Home +112 192 £34,000 +8.80% 23
East Midlands +7 114 £30,000 +3.45% 3
London +68 113 £37,500 +7.14% 28
North West +78 110 £30,000 -3.23% 14
East of England +59 105 £30,000 +33.33% 13
Yorkshire +28 90 £33,500 +11.67% 10
West Midlands -24 79 £32,500 +1.56% 6
South West +31 68 £30,000 -7.69% 13
Scotland +13 41 £30,000 +9.09% 7
Wales - 21 £40,000 - 2
North East -7 7 £28,500 -20.83% 3

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 28 February 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 519 (51.08%) Windows
2 506 (49.80%) Microsoft 365
3 490 (48.23%) Microsoft
4 400 (39.37%) Active Directory
5 323 (31.79%) Problem-Solving
6 303 (29.82%) Azure
7 268 (26.38%) Windows Server
8 213 (20.96%) Customer Service
9 190 (18.70%) Firewall
10 163 (16.04%) DNS
11 160 (15.75%) Entra ID
12 150 (14.76%) DHCP
12 150 (14.76%) Windows 10
13 147 (14.47%) Microsoft Intune
14 126 (12.40%) ITIL
15 122 (12.01%) Microsoft Exchange
16 119 (11.71%) SharePoint
17 116 (11.42%) Microsoft Office
18 113 (11.12%) VPN
19 105 (10.33%) Cybersecurity
20 104 (10.24%) VMware
21 102 (10.04%) Hyper-V
22 89 (8.76%) TCP/IP
23 88 (8.66%) Google
24 86 (8.46%) Mentoring
25 84 (8.27%) LAN
26 81 (7.97%) Mac OS
27 80 (7.87%) WAN
28 72 (7.09%) Google Workspace
28 72 (7.09%) VMware Infrastructure

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 122 (12.01%) Microsoft Exchange
2 119 (11.71%) SharePoint
3 15 (1.48%) IIS
4 14 (1.38%) Confluence
5 11 (1.08%) Exchange Server 2007
5 11 (1.08%) Exchange Server 2010
5 11 (1.08%) Exchange Server 2013
Applications
1 116 (11.42%) Microsoft Office
2 21 (2.07%) Microsoft Excel
3 5 (0.49%) Microsoft PowerPoint
4 3 (0.30%) CINEMA 4D
5 2 (0.20%) Acrobat
5 2 (0.20%) AutoCAD
6 1 (0.098%) Adobe Creative Suite
Business Applications
1 7 (0.69%) Dynamics NAV
2 5 (0.49%) Dynamics CRM
2 5 (0.49%) NetSuite
3 1 (0.098%) Dynamics AX
3 1 (0.098%) Shopify
Cloud Services
1 506 (49.80%) Microsoft 365
2 303 (29.82%) Azure
3 160 (15.75%) Entra ID
4 72 (7.09%) Google Workspace
5 63 (6.20%) AWS
6 48 (4.72%) OneDrive
7 35 (3.44%) SaaS
8 20 (1.97%) Power Platform
9 18 (1.77%) GCP
10 16 (1.57%) Power Automate
11 13 (1.28%) Azure DevOps
12 8 (0.79%) Azure Sentinel
13 6 (0.59%) Microsoft Copilot
14 5 (0.49%) Azure AI
14 5 (0.49%) Intacct
14 5 (0.49%) iPaaS
14 5 (0.49%) Mimecast
15 4 (0.39%) PowerApps
16 3 (0.30%) Azure Monitor
16 3 (0.30%) IaaS
Communications & Networking
1 190 (18.70%) Firewall
2 163 (16.04%) DNS
3 150 (14.76%) DHCP
4 113 (11.12%) VPN
5 89 (8.76%) TCP/IP
6 84 (8.27%) LAN
7 80 (7.87%) WAN
8 65 (6.40%) Wi-Fi
9 60 (5.91%) VLAN
10 51 (5.02%) VoIP
11 24 (2.36%) Wireless
12 15 (1.48%) SD-WAN
13 13 (1.28%) Remote Desktop
14 9 (0.89%) SAN
15 8 (0.79%) IP Telephony
16 7 (0.69%) TETRA
17 6 (0.59%) WLAN
18 5 (0.49%) Network Security
19 4 (0.39%) Asterisk PBX
19 4 (0.39%) VPLS
Database & Business Intelligence
1 22 (2.17%) SQL Server
2 20 (1.97%) Power BI
3 12 (1.18%) SQL Server Reporting Services
4 6 (0.59%) Amazon RDS
5 4 (0.39%) Relational Database
6 3 (0.30%) PostgreSQL
7 2 (0.20%) Oracle Database
Development Applications
1 29 (2.85%) JIRA
2 4 (0.39%) GitLab
General
1 312 (30.71%) Social Skills
2 81 (7.97%) Organisational Skills
3 50 (4.92%) Finance
4 47 (4.63%) Law
5 42 (4.13%) Analytical Skills
6 41 (4.04%) Manufacturing
7 39 (3.84%) Multimedia
8 33 (3.25%) Telecoms
9 26 (2.56%) Retail
10 22 (2.17%) Public Sector
11 20 (1.97%) Inclusion and Diversity
11 20 (1.97%) Legal
12 11 (1.08%) Electronics
13 9 (0.89%) Documentation Skills
13 9 (0.89%) Games
14 8 (0.79%) Advertising
15 6 (0.59%) Fire and Rescue
15 6 (0.59%) Marketing
15 6 (0.59%) Police
16 5 (0.49%) Social Housing
Libraries, Frameworks & Software Standards
1 14 (1.38%) .NET
2 12 (1.18%) .NET Framework
2 12 (1.18%) Entity Framework
2 12 (1.18%) WinForms
3 7 (0.69%) ASP.NET
4 4 (0.39%) OpenTelemetry
5 1 (0.098%) Software Packaging
Miscellaneous
1 197 (19.39%) Driving Licence
2 51 (5.02%) Onboarding
3 40 (3.94%) Self-Motivation
4 30 (2.95%) CCTV
5 12 (1.18%) Analytical Mindset
6 10 (0.98%) FMCG
6 10 (0.98%) iPhone
7 9 (0.89%) Fat Client
7 9 (0.89%) Thin Client
8 8 (0.79%) Management Information System
9 5 (0.49%) Clustering
9 5 (0.49%) Enterprise Software
9 5 (0.49%) Mobile App
9 5 (0.49%) Reinsurance
9 5 (0.49%) Robotics
9 5 (0.49%) Security Posture
9 5 (0.49%) Smartphone
10 4 (0.39%) Life Science
10 4 (0.39%) PKI
10 4 (0.39%) Renewable Energy
Operating Systems
1 519 (51.08%) Windows
2 268 (26.38%) Windows Server
3 150 (14.76%) Windows 10
4 81 (7.97%) Mac OS
5 50 (4.92%) Windows Server 2019
6 47 (4.63%) Windows Server 2016
7 46 (4.53%) Linux
8 29 (2.85%) Windows Server 2012
9 27 (2.66%) Apple iOS
10 25 (2.46%) Android
11 16 (1.57%) Windows 7
12 12 (1.18%) Mac OS X
13 10 (0.98%) Windows 8
14 6 (0.59%) Windows Server 2008
15 3 (0.30%) Debian
16 1 (0.098%) Red Hat Enterprise Linux
16 1 (0.098%) Solaris
16 1 (0.098%) Ubuntu
16 1 (0.098%) Unix
Processes & Methodologies
1 323 (31.79%) Problem-Solving
2 213 (20.96%) Customer Service
3 126 (12.40%) ITIL
4 105 (10.33%) Cybersecurity
5 86 (8.46%) Mentoring
6 65 (6.40%) ITSM
7 57 (5.61%) Service Delivery
8 44 (4.33%) Asset Management
8 44 (4.33%) Continuous Improvement
9 42 (4.13%) Remote Monitoring and Management
10 39 (3.84%) Infrastructure Engineering
11 37 (3.64%) Process Improvement
12 36 (3.54%) Incident Management
13 32 (3.15%) Root Cause Analysis
14 27 (2.66%) Computer Science
14 27 (2.66%) Disaster Recovery
15 26 (2.56%) Business Intelligence
15 26 (2.56%) Project Delivery
15 26 (2.56%) Service Management
16 25 (2.46%) Time Management
Programming Languages
1 54 (5.31%) PowerShell
2 44 (4.33%) SQL
3 14 (1.38%) C#
4 12 (1.18%) T-SQL
5 9 (0.89%) Python
6 7 (0.69%) PL/SQL
6 7 (0.69%) VBScript
7 5 (0.49%) VB
8 2 (0.20%) Google Apps Script
9 1 (0.098%) Bash
9 1 (0.098%) PHP
9 1 (0.098%) R
Qualifications
1 64 (6.30%) Degree
2 59 (5.81%) Microsoft Certification
3 46 (4.53%) Security Cleared
4 42 (4.13%) DBS Check
5 29 (2.85%) A+ Certification
6 26 (2.56%) SC Cleared
7 22 (2.17%) CCNA
7 22 (2.17%) Cisco Certification
8 20 (1.97%) Computer Science Degree
8 20 (1.97%) Microsoft Certified Professional
9 13 (1.28%) DV Cleared
10 12 (1.18%) Network+ Certification
11 11 (1.08%) MCSA
12 9 (0.89%) MCSE
13 7 (0.69%) CCNP
13 7 (0.69%) CompTIA Security+
14 6 (0.59%) Azure Certification
14 6 (0.59%) BPSS Clearance
14 6 (0.59%) MCITP
15 5 (0.49%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 62 (6.10%) SLA
2 44 (4.33%) Cyber Essentials
3 26 (2.56%) ISO/IEC 27001
4 8 (0.79%) GDPR
5 7 (0.69%) Accessibility
6 6 (0.59%) Cyber Essentials PLUS
7 5 (0.49%) NIST
8 3 (0.30%) QA
9 1 (0.098%) ISO 22301
System Software
1 400 (39.37%) Active Directory
2 102 (10.04%) Hyper-V
3 72 (7.09%) VMware Infrastructure
4 20 (1.97%) Virtual Desktop
5 12 (1.18%) VMware Workstation
6 8 (0.79%) vSphere
7 5 (0.49%) Firmware
8 4 (0.39%) Virtual Machines
8 4 (0.39%) VMware ESXi
8 4 (0.39%) VMware NSX
9 2 (0.20%) XenApp
9 2 (0.20%) XenDesktop
10 1 (0.098%) Docker
10 1 (0.098%) Terminal Services
10 1 (0.098%) VMware Server
Systems Management
1 147 (14.47%) Microsoft Intune
2 20 (1.97%) Active Directory Federation Services
3 17 (1.67%) SCCM
4 14 (1.38%) Autotask
5 10 (0.98%) Jamf Pro
6 8 (0.79%) WSUS
7 7 (0.69%) Proxmox
8 6 (0.59%) Systems Management Server (SMS)
9 5 (0.49%) Ansible
9 5 (0.49%) Failover Clustering
10 3 (0.30%) Single Sign-On
11 2 (0.20%) FortiGate
11 2 (0.20%) Kubernetes
11 2 (0.20%) SmoothWall
12 1 (0.098%) Podman
Vendors
1 490 (48.23%) Microsoft
2 104 (10.24%) VMware
3 88 (8.66%) Google
4 40 (3.94%) Apple
4 40 (3.94%) Fortinet
5 39 (3.84%) Fujitsu
5 39 (3.84%) Virgin Media
6 28 (2.76%) Veeam
7 17 (1.67%) Cisco
7 17 (1.67%) Sage
8 16 (1.57%) Dell
9 15 (1.48%) Meraki
10 14 (1.38%) HP
11 12 (1.18%) Adobe
11 12 (1.18%) ServiceNow
11 12 (1.18%) Xamarin
12 11 (1.08%) Citrix
13 10 (0.98%) ESET
13 10 (0.98%) WatchGuard
13 10 (0.98%) Zoho