1st Line Service Desk Analyst Jobs in Warwickshire

First Line Service Desk Analyst
West Midlands > Warwickshire

The median First Line Service Desk Analyst salary in Warwickshire is £25,000 per year, according to job vacancies posted during the 6 months leading to 20 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 May 2025
Same period 2024 Same period 2023
Rank 96 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Service Desk Analyst 2 0 0
As % of all permanent jobs advertised in Warwickshire 0.16% - -
As % of the Job Titles category 0.17% - -
Number of salaries quoted 2 0 0
Median annual salary (50th Percentile) £25,000 - -
West Midlands median annual salary £24,500 £24,000 £23,250
% change year-on-year +2.08% +3.23% -3.13%

All Permanent IT Job Vacancies
Warwickshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Warwickshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Warwickshire with a recognized job title 1,162 1,002 1,268
% of permanent jobs with a recognized job title 93.63% 93.47% 87.27%
Number of salaries quoted 218 538 330
10th Percentile £29,000 £25,750 £35,000
25th Percentile £31,250 £31,208 £42,500
Median annual salary (50th Percentile) £48,000 £45,000 £52,500
Median % change year-on-year +6.67% -14.29% +16.67%
75th Percentile £62,500 £61,250 £65,000
90th Percentile £71,250 £75,375 £75,000
West Midlands median annual salary £51,887 £50,000 £52,500
% change year-on-year +3.77% -4.76% +5.00%

1st Line Service Desk Analyst
Job Vacancy Trend in Warwickshire

Job postings that featured 1st Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Warwickshire.

Job vacancy trend for 1st Line Service Desk Analyst in Warwickshire

1st Line Service Desk Analyst
Salary Trend in Warwickshire

3-month moving average salary quoted in jobs citing 1st Line Service Desk Analyst in Warwickshire.

Salary trend for 1st Line Service Desk Analyst in Warwickshire

1st Line Service Desk Analyst
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Service Desk Analyst within the Warwickshire region over the 6 months to 20 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stratford-upon-Avon - 1 £25,000 -
1st Line Service Desk Analyst
West Midlands

1st Line Service Desk Analyst Skill Set
Top 10 Co-occurring Skills and Capabilities in Warwickshire

For the 6 months to 20 May 2025, 1st Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Warwickshire region featuring 1st Line Service Desk Analyst in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) IBM Notes
1 2 (100.00%) Lotus
1 2 (100.00%) Finance
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Data Centre
1 2 (100.00%) Proactive Monitoring
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Inclusion and Diversity
1 2 (100.00%) Customer Service

1st Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) IBM Notes
Applications
1 2 (100.00%) Microsoft Office
General
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Finance
1 2 (100.00%) Inclusion and Diversity
Miscellaneous
1 2 (100.00%) Data Centre
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Proactive Monitoring
1 2 (100.00%) Problem-Solving
Vendors
1 2 (100.00%) Lotus