Period
to 23 November 2017

The median annual salary for a 1st Line Support Analyst was £22,500 in advertised job vacancies in Watford during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Analyst
Hertfordshire > Watford
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 86 86 101
Rank change year-on-year 0 +15 +2
Permanent jobs requiring a 1st Line Support Analyst 9 8 2
As % of all permanent IT jobs advertised in Watford 0.92% 0.77% 0.19%
As % of the Job Titles category 0.96% 0.80% 0.19%
Number of salaries quoted 7 2 1
Watford median annual salary £22,500 £19,250 £22,000
Median salary % change year-on-year +16.88% -12.50% -2.22%
10th Percentile £18,625 £16,075 £21,000
90th Percentile £24,650 £23,025 £23,000
Hertfordshire median annual salary £21,500 £20,750 £21,000
% change year-on-year +3.61% -1.19% -10.64%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Watford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Watford
Permanent vacancies in Watford with a recognized job title 940 1002 1034
% of permanent IT jobs with a recognized job title 96.31% 96.62% 97.92%
Number of salaries quoted 791 863 853
Watford median annual salary £50,000 £50,000 £45,000
Median salary % change year-on-year - +11.11% -
10th Percentile £26,250 £26,250 £26,750
90th Percentile £67,500 £75,000 £70,000
Hertfordshire median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -

1st Line Support Analyst
Job Vacancy Trend in Watford

Job postings that featured 1st Line Support Analyst in the job title as a percentage of all IT jobs advertised in Watford.

Job vacancy trend for 1st Line Support Analyst in Watford

1st Line Support Analyst
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Watford.

Salary trend for 1st Line Support Analyst in Watford

1st Line Support Analyst Skill Set
Top 13 Co-occurring IT Skills in Watford

For the 6 months to 23 November 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Watford region featuring 1st Line Support Analyst in the job title.

1 5 (55.56%) Windows
2 4 (44.44%) SLA
2 4 (44.44%) Active Directory
2 4 (44.44%) Pharmaceutical
2 4 (44.44%) Windows 7
2 4 (44.44%) Windows 8
3 1 (11.11%) Asset Management
3 1 (11.11%) Service Management
3 1 (11.11%) ITSM
3 1 (11.11%) Microsoft
3 1 (11.11%) PBX
3 1 (11.11%) Microsoft Office
3 1 (11.11%) IT Asset Management

1st Line Support Analyst Skill Set
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (11.11%) Microsoft Office
Communications & Networking
1 1 (11.11%) PBX
General
1 4 (44.44%) Pharmaceutical
Operating Systems
1 5 (55.56%) Windows
2 4 (44.44%) Windows 7
2 4 (44.44%) Windows 8
Processes & Methodologies
1 1 (11.11%) Asset Management
1 1 (11.11%) IT Asset Management
1 1 (11.11%) ITSM
1 1 (11.11%) Service Management
Quality Assurance & Compliance
1 4 (44.44%) SLA
System Software
1 4 (44.44%) Active Directory
Vendors
1 1 (11.11%) Microsoft