The median annual salary for a 2nd Line Support Analyst was £24,000 in advertised job vacancies in Watford during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Second Line Support Analyst
Hertfordshire / Watford
Rank 57 59 57
Rank change year-on-year +2 -2  
Permanent jobs requiring a 2nd Line Support Analyst 7 1 5
As % of all permanent IT jobs advertised in Watford 1.24% 0.17% 1.04%
As % of the Job Titles category 1.31% 0.18% 1.05%
Number of salaries quoted 5 1 5
Median salary £24,000 £45,000 £28,500
Median salary % change year-on-year -46.66% +57.89%  
UK excluding London median salary £25,000 £26,500 £24,500
% change year-on-year -5.66% +8.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Watford. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Watford
Permanent job vacancies with a job title containing a recognized job role 533 563 478
As % of all permanent IT job vacancies advertised in Watford 94.17% 96.90% 99.17%
Number of salaries quoted 446 488 362
Median salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% -  
90% offered a salary of more than £25,000 £29,000 £27,500
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in Watford

The job posting trend of jobs advertised in Watford that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in Watford

2nd Line Support Analyst
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Watford.

Salary trend for 2nd Line Support Analyst in Watford

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Watford

For the 6 months to 25 March 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Watford region featuring 2nd Line Support Analyst in the job title.

1 7 (100.00%) Windows
1 7 (100.00%) Active Directory
2 6 (85.71%) MS Excel
3 5 (71.43%) MS Office
3 5 (71.43%) Microsoft
3 5 (71.43%) Office 365
4 4 (57.14%) Windows 7
4 4 (57.14%) MS Exchange
5 3 (42.86%) Windows Server 2012
5 3 (42.86%) Windows Server
5 3 (42.86%) Windows Server 2008
5 3 (42.86%) Windows 10
6 2 (28.57%) Remote Desktop
6 2 (28.57%) Mentoring
6 2 (28.57%) Analytical Skills
6 2 (28.57%) Skype
6 2 (28.57%) Data Centre
6 2 (28.57%) Amazon AWS
6 2 (28.57%) vSphere
6 2 (28.57%) VMware ESXi
6 2 (28.57%) Skype for Business
6 2 (28.57%) Exchange Server 2010
6 2 (28.57%) Red Hat Enterprise Linux
6 2 (28.57%) Cloud Computing
6 2 (28.57%) Mac OS
6 2 (28.57%) Incident Management
6 2 (28.57%) JIRA
6 2 (28.57%) Problem Management
6 2 (28.57%) Time Management
6 2 (28.57%) VMware Infrastructure

2nd Line Support Analyst Skill Set
Top Related IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (57.14%) MS Exchange
2 2 (28.57%) Exchange Server 2010
2 2 (28.57%) Skype for Business
Applications
1 6 (85.71%) MS Excel
2 5 (71.43%) MS Office
Business Applications
1 1 (14.29%) Dynamics AX
Cloud Services
1 5 (71.43%) Office 365
2 2 (28.57%) Amazon AWS
2 2 (28.57%) Cloud Computing
Communications & Networking
1 2 (28.57%) DHCP
1 2 (28.57%) DNS
1 2 (28.57%) Firewall
1 2 (28.57%) Remote Desktop
1 2 (28.57%) Skype
1 2 (28.57%) TCP/IP
1 2 (28.57%) VPN
1 2 (28.57%) Wireless
2 1 (14.29%) VoIP
Database & Business Intelligence
1 1 (14.29%) SQL Server
1 1 (14.29%) SQL Server 2005
1 1 (14.29%) SQL Server 2008
Development Applications
1 2 (28.57%) JIRA
Miscellaneous
1 2 (28.57%) Analytical Skills
1 2 (28.57%) Data Centre
1 2 (28.57%) Handset
2 1 (14.29%) iPhone
Operating Systems
1 7 (100.00%) Windows
2 4 (57.14%) Windows 7
3 3 (42.86%) Windows 10
3 3 (42.86%) Windows Server
3 3 (42.86%) Windows Server 2008
3 3 (42.86%) Windows Server 2012
4 2 (28.57%) Linux
4 2 (28.57%) Mac OS
4 2 (28.57%) Red Hat Enterprise Linux
5 1 (14.29%) Android
5 1 (14.29%) Windows 8
5 1 (14.29%) Windows XP
Processes & Methodologies
1 2 (28.57%) Asset Management
1 2 (28.57%) Creative Problem-Solving
1 2 (28.57%) Data Security
1 2 (28.57%) Incident Management
1 2 (28.57%) Information Security
1 2 (28.57%) ITIL
1 2 (28.57%) Mentoring
1 2 (28.57%) Problem Management
1 2 (28.57%) Time Management
2 1 (14.29%) ERP
2 1 (14.29%) Line Management
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 1 (14.29%) Degree
System Software
1 7 (100.00%) Active Directory
2 2 (28.57%) Terminal Services
2 2 (28.57%) VMware ESXi
2 2 (28.57%) VMware Infrastructure
2 2 (28.57%) VMware Workstation
2 2 (28.57%) vSphere
Vendors
1 5 (71.43%) Microsoft
2 2 (28.57%) VMware
Watford, Hertfordshire
Firway Consulting
Salary: From £24,000 to £27,000 per annum Circa £26000 + Bens
Posted: 3 days ago