Period
to 20 October 2018

The median annual salary for a 2nd Line Support Engineer was £35,000 in advertised job vacancies in Watford during the 6 months to 20 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
Hertfordshire > Watford
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 88 93 81
Rank change year-on-year +5 -12 +12
Permanent jobs requiring a 2nd Line Support Engineer 14 10 9
As % of all permanent IT jobs advertised in Watford 1.48% 0.98% 0.93%
As % of the Job Titles category 1.51% 1.02% 0.96%
Number of salaries quoted 13 9 12
Watford median annual salary £35,000 £32,500 £26,000
Median salary % change year-on-year +7.69% +25.00% -25.71%
Hertfordshire median annual salary £30,000 £28,000 £29,500
% change year-on-year +7.14% -5.08% +15.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Watford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Watford
Permanent vacancies in Watford with a recognized job title 926 981 938
% of permanent IT jobs with a recognized job title 97.89% 96.37% 97.00%
Number of salaries quoted 781 806 806
Watford median annual salary £47,500 £50,000 £50,000
Median salary % change year-on-year -5.00% - +11.11%
10th Percentile £27,000 £28,375 £26,000
90th Percentile £76,250 £70,000 £73,125
Hertfordshire median annual salary £47,500 £45,000 £46,750
% change year-on-year +5.56% -3.74% +3.89%

2nd Line Support Engineer
Job Vacancy Trend in Watford

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Watford.

Job vacancy trend for 2nd Line Support Engineer in Watford

2nd Line Support Engineer
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Watford.

Salary trend for 2nd Line Support Engineer in Watford

2nd Line Support Engineer
Salary Histogram in Watford

The salary distribution of IT jobs citing 2nd Line Support Engineer in Watford over the 6 months to 20 October 2018.

Salary histogram for 2nd Line Support Engineer in Watford

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Watford

For the 6 months to 20 October 2018, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Watford region featuring 2nd Line Support Engineer in the job title.

1 13 (92.86%) Microsoft
2 11 (78.57%) Windows
2 11 (78.57%) Active Directory
3 10 (71.43%) Windows Server
4 9 (64.29%) Microsoft Office
4 9 (64.29%) VPN
5 8 (57.14%) Remedy
5 8 (57.14%) ServiceNow
5 8 (57.14%) Data Centre
6 5 (35.71%) VMware
7 4 (28.57%) VMware Infrastructure
7 4 (28.57%) Hyper-V
8 3 (21.43%) Commercial Awareness
8 3 (21.43%) VMware ESXi
8 3 (21.43%) Office 365
8 3 (21.43%) TCP/IP
9 2 (14.29%) MS Exchange
9 2 (14.29%) Exchange Server 2010
9 2 (14.29%) Exchange Server 2013
9 2 (14.29%) Windows 10
9 2 (14.29%) Windows 7
10 1 (7.14%) Microsoft Azure
10 1 (7.14%) iPad
10 1 (7.14%) Unified Communications
10 1 (7.14%) XenApp
10 1 (7.14%) XenDesktop
10 1 (7.14%) PowerShell
10 1 (7.14%) Android
10 1 (7.14%) iPhone
10 1 (7.14%) Windows Server 2008

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) Exchange Server 2010
1 2 (14.29%) Exchange Server 2013
1 2 (14.29%) MS Exchange
2 1 (7.14%) Exchange Server 2007
Applications
1 9 (64.29%) Microsoft Office
Cloud Services
1 3 (21.43%) Office 365
2 1 (7.14%) Microsoft Azure
2 1 (7.14%) Mimecast
Communications & Networking
1 9 (64.29%) VPN
2 3 (21.43%) TCP/IP
3 1 (7.14%) NetScaler
3 1 (7.14%) Unified Communications
Miscellaneous
1 8 (57.14%) Data Centre
2 1 (7.14%) Driving Licence
2 1 (7.14%) iPad
2 1 (7.14%) iPhone
Operating Systems
1 11 (78.57%) Windows
2 10 (71.43%) Windows Server
3 2 (14.29%) Windows 10
3 2 (14.29%) Windows 7
4 1 (7.14%) Android
4 1 (7.14%) Windows 8
4 1 (7.14%) Windows Server 2008
4 1 (7.14%) Windows Server 2012
Processes & Methodologies
1 3 (21.43%) Commercial Awareness
2 1 (7.14%) Email Filtering
2 1 (7.14%) IT Strategy
2 1 (7.14%) ITIL
2 1 (7.14%) Kalman Filter
Programming Languages
1 1 (7.14%) PowerShell
Qualifications
1 1 (7.14%) CCNA
1 1 (7.14%) Cisco Certification
1 1 (7.14%) MCP
1 1 (7.14%) MCSA
1 1 (7.14%) Microsoft Certification
System Software
1 11 (78.57%) Active Directory
2 4 (28.57%) Hyper-V
2 4 (28.57%) VMware Infrastructure
3 3 (21.43%) VMware ESXi
4 1 (7.14%) XenApp
4 1 (7.14%) XenDesktop
Vendors
1 13 (92.86%) Microsoft
2 8 (57.14%) Remedy
2 8 (57.14%) ServiceNow
3 5 (35.71%) VMware
4 1 (7.14%) Cisco
4 1 (7.14%) Citrix
4 1 (7.14%) HP