Period
to 20 January 2018

The median annual salary for a 3rd Line Support was £40,000 in advertised job vacancies in Watford during the 6 months to 20 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
Hertfordshire > Watford
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 74 71 87
Rank change year-on-year -3 +16 +6
Permanent jobs requiring a 3rd Line Support 17 21 2
As % of all permanent IT jobs advertised in Watford 1.90% 2.06% 0.19%
As % of the Job Titles category 1.97% 2.16% 0.20%
Number of salaries quoted 14 6 2
Watford median annual salary £40,000 £42,500 £40,000
Median salary % change year-on-year -5.88% +6.25% -
10th Percentile £23,300 £28,750 £37,750
90th Percentile £47,425 £43,750 £42,250
Hertfordshire median annual salary £40,000 £40,750 £37,500
% change year-on-year -1.84% +8.67% +10.29%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Watford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Watford
Permanent vacancies in Watford with a recognized job title 861 971 1,014
% of permanent IT jobs with a recognized job title 96.31% 95.20% 97.59%
Number of salaries quoted 764 811 877
Watford median annual salary £50,000 £51,000 £45,050
Median salary % change year-on-year -1.96% +13.21% +0.11%
10th Percentile £29,139 £26,250 £29,500
90th Percentile £67,500 £75,000 £70,000
Hertfordshire median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

3rd Line Support
Job Vacancy Trend in Watford

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Watford.

Job vacancy trend for 3rd Line Support in Watford

3rd Line Support
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Watford.

Salary trend for 3rd Line Support in Watford

3rd Line Support
Salary Histogram in Watford

The salary distribution of IT jobs citing 3rd Line Support in Watford over the 6 months to 20 January 2018.

Salary histogram for 3rd Line Support in Watford

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Watford

For the 6 months to 20 January 2018, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Watford region featuring 3rd Line Support in the job title.

1 16 (94.12%) Windows
2 13 (76.47%) Windows Server
2 13 (76.47%) Active Directory
3 12 (70.59%) DHCP
3 12 (70.59%) DNS
4 11 (64.71%) VMware
5 10 (58.82%) Microsoft
5 10 (58.82%) MS Exchange
6 9 (52.94%) Windows Server 2008
6 9 (52.94%) Office 365
6 9 (52.94%) Windows Server 2012
7 8 (47.06%) VMware Infrastructure
7 8 (47.06%) ITIL
7 8 (47.06%) Firewall
8 7 (41.18%) Windows Server 2003
8 7 (41.18%) Linux
8 7 (41.18%) MCSE
8 7 (41.18%) VPN
8 7 (41.18%) Microsoft Certification
8 7 (41.18%) VLAN
8 7 (41.18%) VMware ESXi
8 7 (41.18%) Skype for Business
9 6 (35.29%) Hyper-V
9 6 (35.29%) Cisco Certification
9 6 (35.29%) CCNA
9 6 (35.29%) Microsoft Office
10 5 (29.41%) LAN
10 5 (29.41%) VoIP
10 5 (29.41%) WAN
10 5 (29.41%) TCP/IP

3rd Line Support Skill Set
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (58.82%) MS Exchange
2 7 (41.18%) Skype for Business
3 3 (17.65%) Exchange Server 2007
3 3 (17.65%) Exchange Server 2010
3 3 (17.65%) Exchange Server 2013
Applications
1 6 (35.29%) Microsoft Office
Business Applications
1 1 (5.88%) Dynamics CRM
1 1 (5.88%) SAP HCM
Cloud Services
1 9 (52.94%) Office 365
2 4 (23.53%) PaaS
3 3 (17.65%) Microsoft Azure
3 3 (17.65%) Mimecast
Communications & Networking
1 12 (70.59%) DHCP
1 12 (70.59%) DNS
2 8 (47.06%) Firewall
3 7 (41.18%) VLAN
3 7 (41.18%) VPN
4 5 (29.41%) LAN
4 5 (29.41%) TCP/IP
4 5 (29.41%) VoIP
4 5 (29.41%) WAN
5 4 (23.53%) ISDN
5 4 (23.53%) MPLS
5 4 (23.53%) PBX
5 4 (23.53%) Remote Desktop
5 4 (23.53%) Skype
6 3 (17.65%) SAN
6 3 (17.65%) Unified Communications
7 1 (5.88%) NetScaler
Database & Business Intelligence
1 3 (17.65%) Amazon RDS
General
1 5 (29.41%) Retail
2 4 (23.53%) Games
Libraries, Frameworks & Software Standards
1 1 (5.88%) Flash
Miscellaneous
1 4 (23.53%) Data Centre
2 3 (17.65%) Analytical Skills
3 1 (5.88%) Enterprise Software
3 1 (5.88%) Smartphone
Operating Systems
1 16 (94.12%) Windows
2 13 (76.47%) Windows Server
3 9 (52.94%) Windows Server 2008
3 9 (52.94%) Windows Server 2012
4 7 (41.18%) Linux
4 7 (41.18%) Windows Server 2003
5 4 (23.53%) Red Hat Enterprise Linux
6 3 (17.65%) Mac OS X
6 3 (17.65%) Windows 10
6 3 (17.65%) Windows 7
6 3 (17.65%) Windows 8
Processes & Methodologies
1 8 (47.06%) ITIL
2 4 (23.53%) Coaching
2 4 (23.53%) DNA
2 4 (23.53%) E-Commerce
2 4 (23.53%) Mentoring
3 3 (17.65%) Business Continuity
3 3 (17.65%) Kalman Filter
3 3 (17.65%) Web Filtering
4 1 (5.88%) BCP
4 1 (5.88%) Capacity Management
4 1 (5.88%) Content Management
4 1 (5.88%) CRM
4 1 (5.88%) Document Management
4 1 (5.88%) Line Management
4 1 (5.88%) Operations Management
4 1 (5.88%) Resource Management
4 1 (5.88%) Service Continuity Management
4 1 (5.88%) Technical Architecture
Programming Languages
1 1 (5.88%) Java
Qualifications
1 7 (41.18%) MCSE
1 7 (41.18%) Microsoft Certification
2 6 (35.29%) CCNA
2 6 (35.29%) Cisco Certification
3 3 (17.65%) CCNP
3 3 (17.65%) MCSA
3 3 (17.65%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (17.65%) SLA
System Software
1 13 (76.47%) Active Directory
2 8 (47.06%) VMware Infrastructure
3 7 (41.18%) VMware ESXi
4 6 (35.29%) Hyper-V
5 5 (29.41%) Terminal Services
6 1 (5.88%) XenApp
Systems Management
1 4 (23.53%) WSUS
2 3 (17.65%) Backup Exec
Vendors
1 11 (64.71%) VMware
2 10 (58.82%) Microsoft
3 4 (23.53%) Citrix
3 4 (23.53%) HP
4 3 (17.65%) Cisco
4 3 (17.65%) Dell
4 3 (17.65%) NetApp
4 3 (17.65%) Veeam
5 1 (5.88%) Apple
5 1 (5.88%) Nokia
5 1 (5.88%) Samsung
5 1 (5.88%) SAP